also complimentary wifi too

was nice that it had a bar and restaurant in house, the staff were very happy and seemed to enjoy their jobs

location, pub, room was big and parking available

plenty of parking available

comfortable bed with clean laundry

the noise from the people above us was terrible you could hear every movement so it kept our kids awake

there was visible mould on kids room windows

mean it s still same hotel but i was travelling with 2 small kids and raining on that day so i needed extra help from my friend so basically helpful to know

free wifi too

were very helpful and arranged an early check in for us as we were attending a wedding

the pool and gym were both used with plenty of space for us as a family in the pool and excellent gym equipment

food absolutely outstanding we had the roast beef of sirloin and so much choice at breakfast time

easy car parking

there is plenty of car parking

a few steps to get to/around the bar and restaurant so needed a hand lifting the pushchair

using a card for possible room service etc, i wasn't told that the money would be held for a week even though i hadn't

the gym was

lots of free parking

good parking area and free wifi

lower rate for spa facilities

great swimming pool and breakfast

thorns resort is a great venue having an indoor pool, spa, extensive gym for free use by guests, and a good restaurant and golf course with plenty of parking

kids in bar running around & very noisy

once speaking to others within the pod area we had full access to pool/spa and the high-tec great gym

5th visit to old thorns for golf trip. meets our needs every time

the spa and gym was perfect on friday evening and a lot busier on saturday (to be expected) (+)friendly and attentive staff lovely gym and spa clean room beautiful grounds (+)spa facilities and gym classes

the noisy pool, aquafit style classes this is suppose to be a relaxing space.

always a relaxing stay as the spa facilities are brilliant.

the swimming pool and the peace and quiet

swimming pool is olympic size and loved the improvements

bar area & garden also wonderful

lively bar with friendly and capable staff who cannot be helpful enough

bar is pretty much the front desk so when it s closed, it s not as convenient to ask

the staff were exceptional, lovely cosy bar and rooms

the bar as well smells nice, unlike a typical uk pub

lovely cosy bar areas, actually, all round outstanding and not over priced

wifi a bit patchy on second floor

hich i barely use) because i couldnt press the

in the middle of town lovely old building ,nice breakfast, lovely staff clean & tidy free wifi

brilliant staff and breakfast

sofa bed for the kids was a little squeaky, but that was the only

plenty of parking onsite

lovely comfotable room, easy parking, good restaurant, friendly staff.

was able to park right next to the accommodation, although i was told that over flow parking for the accommodation is the pub car park which would be a trek with cases

tagger ) from the bar to the hotel room really nice staff , a team well suited to the location good food , and

staff were brilliant ,we were there for a wedding and the young boys behind the bar and the manger went above and beyond to make everyone feel

real ale in the bar obviously does not sell very well as the pint i had was vinegar.

it was so hot and on the first night very noisy. i think we mist have been above the bar there.

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

bar / restaurant area is very pretty too

the roadworks outside. tricky wifi.

fast room service

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

and space as were the quality of the linen the central location is very convenient and the bar was heaving on a saturday night if that

the warm reception was also matched with the comfort and class of the room, bar and dining facility

the bar and restaurant area are maintained to a very high level and the outside tables and gardens were

the staff were very friendly and helpful, free wifi and parking

great location, lovely room, spa bath

plenty of parking and lovely gardens

no plug sockets near the bed and the wifi had very poor signal

the food service was unreliable. no staff in the restaurants. room service number just rang out.

pool area was great, in fact my kids liked it so much we spent 4 hours in there the morning we left

nice room spa and bar

good access to parking and lovely views

i needed to do some work and had dinner in my room, it was a little complicated to join the wifi network

very very tight for parking at the back havr to be very careful of concrete and steps

clean parking

there is now more parking room at the back

i usually use my own phone wifi but ran out so used the hotel's wifi which worked perfectly

parking wasn't easy as the car park was full

it s location, it s covid safety, the parking and it s breakfast

very comfy bed lovely room and nice breakfast

excellent breakfast

parking spaces weren't enough

room was comfortable. dinner and breakfast were good. staff were helpful.

the breakfast was fantastic and the food in the bar was good

excellent bar service

lots of parking

food sunday night appreciate they do sunday lunch not evening nothing else all was fine nice bar nice

staff in restaurant and bar very friendly and helpful

great parking and efficient friendly service

parking on site,local towns only a short drive away along with scenic walks & thai restaurant

i didn t use the bar/restaurant but it had a friendly atmosphere when i was in the bar area checking in

the rooms at the rear of the inn were modern with plenty of space for two, with an excellent shower room with a walk-in rain shower

parking and an electric vehicle charger

loved the atmosphere in the pub and the quirky decor of the room. wifi easy to access.

parking too expensive

the bar and restaurant staff are so friendly and helpful

also fab to have ev charging points

quiet location, friendly staff, great breakfast, shower was excellent.

breakfast was amazing as was evening meal

breakfast was excellent. location was perfect for my requirements

clean, fantastic shower, our beds were very comfortable, excellent housekeeping quality and room service

room sizes, comfortable beds, air con, buffet breakfast, indoor swimming pool with steam & sauna rooms and a spa

the gym and pool here, gets me out of my room and doing something productive when i'm staying in

used the spa and had an amazing

i t was a great size with nice sauna ,steam room and gym

check in, last orders and breakfast staff were amazing and so friendly

nothing really. maybe that the wifi isn t great but that wasn t a problem for us.

very poor mobile service and limited wifi

when i went back to the bar he showed me to my table and served me my dinner with a pint of beer, both of which were

great choice for breakfast and everyone liked the food.

only able to use one laptop /ipad. two people only one could use wifi

easy parking, friendly staff, clean and tidy rooms, just generally excellent

was no information in the room about the restaurant and room service

location right next to alton station and taxi offices and free parking onsite so easy transport options nearby

the stay was great, staff were polite, bar was good and breakfast was excellent.

wifi did not work for me, there is no air conditioning and i could not open the window enough, the

not sure of number for room service

parking facilities, lovely bedroom and bathroom staff very friendly with plenty of breakfast in the

needs a lick of. paint and decent wifi

the water at the bar was so refreshing

noisy bar to midnight, road noise too.

wifi password didn t work

she helped me with the wifi on my phone, brought me up a hairdryer, gave me my breakfast on the go when i enquired about

bar manager was very accommodating, personally showed me to my room and explained all access

the bar staff were very friendly and helpfull room was cosy beer was good.

plenty of free parking and customer service was really good.

reception staff welcomed us and gifted the kids with small things and milk + cookie vouchers, which put a smile on their face

the gym and swimming pool. the newly decorated room and the comfy bed.

was half the size of last years room it wasn t ready on arrival even though i had requested an early check i

plenty of car parking space

i am too happy to have a early check in since we landed in uk in the morning

i did not like but would be nice to have another bar as the bar is off the front entrance

love this hotel, from the free wifi to the complimentary ice buckets and ice machines in the corridors on each floor

the long bar they did not have magnums of whispering angel, which we were drinking in the

the wifi reception was not good at all. it was on and off and fairly inconsistent.

breakfast was a complimentary breakfast in your room that you could take away and we did not expect

the room was comfortable and the breakfast provided in the room, was varied and very generous and allowed walkers to get an early

comfortable rooms with great wifi good food and generous breakfast

bar was blocked by the locals who didn t move out of the way so we could access the bar - found

nice community pub good parking friendly staff nice breakfast

excellent breakfast

it also had good parking

toiletries, excellent shower, soft fluffy towels, complimentary water, good tv & easy to access wifi

staff, food, setting, fixtures and fittings, atmosphere, ample parking, huge comfortable clean and quiet rooms

the breakfast was truly excellent

plentiful parking

really friendly and helpful staff. lovely breakfast. very pretty, quiet location.

food/drink was served in the bar for a short time after my arrival

the breakfast was very nice. cooked very nicely with the right quantity

bar area, atmosphere, friendly staff and very relaxed

at the restaurant and bar are not reasonable

breakfast was a la carte, reasonably priced and the choices were excellent

kids love playing in the swimming pool and game room

child

great facilities, dog and kids friendly and lovely welcoming staff

great pool, restaurant decor and overall feel. staff were super friendly too. highly recommend.

think access to the gym should be included as standard for all guests in the hotel regardless of the room type

kids bed, ridiculous checking in system (thank goodness for the helpful team), borderline dangerous

room service hours need to be longer and no water bottles in bedrooms or fridge

noisy, kids running up & down stairs & in the lifts, messing about

the booklet in the room said to download the app to be able to order room service, this is so long winded at the best of times but to make matters worse once the app

friendly and helpful staff, excellent food and service, very relaxed and comfortable lounge bar area, plenty of parking space, would definitely stay there again

t it was nice touch that she brought it

free car park with plentiful parking spaces

i cannot say they was anything that could be improved. ample parking and lovely room and food.

hotel had plenty of parking and was situated in the middle of the town

convenient and easy-to-use ev charging in private car

husband went on the morning to pay again but some people who left hotel with us were with small kids and were so tired they did not and was at least 5 cars with fine on this car park it not what

good breakfast included, breakfast staff again very friendly and helpful

of parking available, mostly undercover, access via small lane directly beside hotel

pub, loads of free parking, friendly barmaid, san miguel on tap, great breakfast, super comfy bed (room 3) (+)of onsite parking (+)food was excellent and very friendly locals plus plenty of parking all staff were excellent and very (+) such great value for money rooms perfect plenty of parking (+) plenty of parking in front of the (+) good car parking (+)friendly staff,good food,lovely room,very pet friendly and plenty of parking. (+)the welcome was good, free parking, good tea tray and biscuits.

food and bar area were very good

breakfast was great. bed was small. prefer a queen size bed. bar was good.

the bar was well stocked; restaurant food was well presented and adapted for gf; bedrooms were

the food here was fab and i loved the recommendation from the bar staff for a drink i d never tried before and is now my new favourite

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient and

the spa bath was amazing and staff were friendly

breakfast was nice, had room service due to covid but it came bang on 8am

we had room service , the sandwiches were delicious

room service was only available until 9

good parking and outdoor beer terrace although it was raining on our visit and we did not get the

breakfast was simple but good

breakfast was lovely

we didn't eat dinner but the menu looked good and the continental breakfast was excellent choices of pastries fruit cheese ham dairy etc

the bar area and breakfast area were such lovely places to be

service and staff were great! did in and bar were great. location is wonderful.

plenty of room for parking

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect

you got to use the gym and swimming pool in with the price

parking was easy and overall a really lovely place to stay

though we were staying there and stopped our guests booking own room as it was late so said no to room service drinks to appalling

limitied facilities, most closed due to covid. only had a bar and restaurant area.

food & service was excellent; we also used room service for our evening meal as we arrived late - it was served quickly and without fuss, food

the free wifi was a bit

wifi was not working which was slightly inconvenient

staff were brilliant, the room was beautiful and clean and the food in the bar was excellent

staff extremely helpful and pleasant and couldn't fault the breakfast options

property, lovely room, the bar and restaurant were lovely too

cleanliness facilities in room comfortable beds access to bar & restaurant cosy lovely staff easy to check in/out aperol spritz was spot on

ntinental), food and location were all excellent.

the above was topped off with very friendly staff, plenty of parking and in a great location

free parking at rear of property

most beautiful hotel - stunning room and restaurant, lovely shower and products and good parking space next door

easy parking and great room

all excellent, value, breakfast and service.

the phone signal is poor with ee so use 'whats app' to make phone calls which is free and wifi based

we couldn't get wifi in our room

we also had a bit issues to connecting to their wifi but didn t matter too much as maybe it was a good time to have a small break from phones

location was on a tiny road but was nice and quiet, with good parking

were initially put in a room overlooking a parking lot but were able to change rooms

the phone signal and wifi can be hit and miss depending on which room you get

used this hotel as our base as it has great facilities there and lots of ev charging if needed great for dogs too and the hotel is quite as its set far enough away from the

cheap and basic but clean and comfortable. good, fast wifi

i liked confy bed good price good wifi room clean

no wifi

the breakfast was fabulous and the staff were fantastic

bar is cosy and food

really atmospheric feel great facilities plenty of parking and great value. staff were superb

in the restaurant and for breakfast is a bit slow

poor mobile signal and couldn't connect to wifi in bedroom

friendly staff, very clean, comfortable bed, bath and shower, tasty food, car parking

to find, plenty of free parking

the bar had a very good range of drinks and all the staff were very helpful and friendly

wifi signal wasn't great and i did struggle for network on my fone but thats expected with the

mobile phone signal is bad. however there is free wifi which was fine for our stay.

very well presented hotel with bar restaurant and gym facilities

a secure wifi network would be better. unable to work in the evening.

staff great, hotel facilities ie gym and bar are modern and slick. really impressed. mr kemp

seems that there is no wifi

the staff are always very helpful, room service excellent and the location is fantastic too

amazing views and great parking provided

heating in bathroom, open fire in the lounge, excellent breakfast and family inn atmosphere

food/portions, good service, speedy cooked breakfast, good pressure on shower, quality bed linen, well-stocked bar, handy car park

good parking and located next to the south downs national park

great location for our golf day. great breakfast served by the wondrful judy

a slightly shaky start as they lost our room service breakfast request

dee made sure our room was ready with the beds for kids prepared which was a treat

the pizza we had in the bar/lounge in the evening was similar to what we’d buy for the kids from tescos

told when we asked several weeks in advance that there was no festive menu, told there was a kids ordinary menu and even sent this menu via e mail to us

you had a lift , single mum with 2 kids and caring everything up 3 lots of stairs wsd hard

good bar and fabulous breakfast

good parking available

the bar area is a decent size and very welcoming, great decor, open fire, separate restaurant area

separate entrance to the pub was very convenient and plenty of parking

extremely clean rooms with very welcoming owners and attentive bar staff

breakfast was lovely and i didn t really see what the area was like. but looked nice.

parking was an issue

late check out is

no ensuite. gravel parking area.

fast wifi, clean room, responsiveness of the staff

good and service in the resterant excellent but was confused when because of dog we were in the bar area adjacent to the resterant 10of us and we were expected to order at the bar

iron hair dryer are provided and the wifi is strong

free wifi was not great

poor wifi and in public bar toilets were for both sexes,maybe this was for a limited period

a pitty the bar closes so early

car parking was good with sufficient spaces even though there were non residents at the

miffed to have to give my contact details to sky in order to access the wifi, as i have avoided that company my whole life

easy to find, easy check in. parking, wifi, kettle, comfortable beds, clean rooms

did not manage to get wifi

location, just off the m3, and the rooms are a good size, there's free parking and you're only a short journey to central london

wifi would only work with british mobile phones.

sofa, comfortable bed, clean, nice bathroom, quiet, good cot, good blackout curtains, easy parking, easy check

nice room, nice garden and bar area

free wifi worked well big plus for us checking at 15:00 allowed a rest before going to a function in the

size room with continental breakfast included and free parking

clean, central location, enough parking lots

check in time of 4pm is late - should definitely be earlier especially with kids

kids enjoyed the pool breakfast was nice large room

everything, great swimming pool

room service extension number wasn't being answered

room we had was excellent, we were very happy, my kids had a bed each and we were all very comfortable

we used the bar, the pool and spa and room service and all were absolutely faultless

, super friendly and chatty swimming pool was super clean , plenty of towels again great for kids since wasint too deep room was clean , partner was happy with the tear and coffee

wifi was not optimal in my room. everything else was great.

staff were excellent and gave us an early check in