if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

the wifi system has a problem and lacks any security

the hotel is beautiful, clean, spacious and they have nice play areas for kids

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the room service is quite expensive

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

the smell is too strong, it reminds me of the smell around an indoor swimming pool

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

secure parking

rooms, homemade breakfast and wonderful, friendly and professional service by all of the staff, parking on

delicious & generous breakfast

breakfast is excellent

with the swimming pool closed (off season) and no bar it can be a little boring in the evening time if you are

i wish they had a better room service selection

fantastic location, wonderful pool

guests can use the amazing salt water thalassotherapy spa pool without charge

salt pool!

beautiful location next to the beach and walking distance to several bar and restaurant.

garage parking was a nice freebie, but the best is the spa and water therapy

great indoor pool with heated water and abundance of water jets

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

the gym facilities are wanting

lovely spa facilities room size and decor was perfect

the rooms are so beautiful and the spa was easy to get into and enjoy

pool

wifi was very poor especially in the evenings

bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

the bar next door.

have no air conditioning in this summer heat, no refrigerator, no kettle around entire hotel, and wifi signals

the laundry van was very loud monday morning waking us very early

we wanted a hotel with a coin laundry this did not

guest coin laundry

laundry service is very good and quick

great gym and pool facilities

garage charges are high 25 per night as was laundry service

the gym is in a separate building, two doors up the road

very nice hotel and was accommodating for our pet dog.

hotel's wifi crashed repeatedly

great gym on the premises too

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

the room service food was of a

i m very grateful for this hotel being pet-friendly

size room, comfy beds, great shower, small gym available

so it was bar snacks for dinner or down to san sebastian

rooms, view, breakfast, location, rooftop pool, free wifi

it is hard to access information about room service, in fact, room service does not seem to be available

the hotel bases its reputation on the location and the amenities are quite poor - for example the gym is of the

we asked for snack for the kids as we just arrived

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

wifi was poor, my phone would often disconnect and reconnect to the network

wifi - could have been stronger signal, sections of the room you got a stronger signal, others know

would have found it useful to have an iron in the room as laundry costs very expensive .

laundry services very expensive

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

coffee making facilities in room and room service had to be ordered in person at reception

the kids loved being so close to the

a bonus is the restaurant bar downstairs

tapas bar was awesome - food extraordinarily tasty

wifi didn't work inside our room. we had to go into the hallway

out after that), and then on the last night being called down from my room as someone in the bar had not paid

our kids had 103, also a great room

there were also kids making a racket at 6am

our kids had 103, also a great room

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

remember though kids, this is donosti and this is what 99 gets you on a monday night

bar staff were kind even when we wanted a drink late into the

similarly with the laundry

modern with restaurant bar and coffee shop. very pleasant surroundings would stay again

wifi signal wasn t very strong.

generally very average for the price. no kitchen on sunday

the gym is small but well

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

the spa downstairs, is really good, the gym as well

the wifi connection wasn't great.

the pool area, gym & spa (paid separately but fantastic

the gym is tiny, as is the pool

well, have had better the 150 euro supplement for the dog is absurd in comparison to all other pet friendly

- although advertised with pool the rooftop has what can be considered a jacuzzi with 4 (four) sunbathing chars

room service for breakfast wasn t accessible via phone so we had to order at main reception.

breakfast was good, staff very helpful and friendly

very nice host, quiet location, comfortable beds, good wifi, short distance from san sebastian

just down the road is a great restaurant and even a mini-golf

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

parking is

great location with free parking!

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

expensive breakfast with limited choice.

bar and good restaurant for dinner (although the websites are not too clear about this, there is

very clean fluffy white towels and perfect white clean laundry on beds

very limited public areas. no bar .no tea or coffee in room.ni room service

the bar makes the best gin and tonic i have ever had

lively bar & pichos looked very tasty

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

actual laundry on site

rooftop pool bar could ve been better - no option to get lunch there.

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and

was surpised that there was no bar service at the pool

i imagine that the pool and upstairs bar would be fantastic in summer

we thought the lack of spa or pool would be an issue, it really isn't

overall, one of the nicest hotel staff ever met, even though so professional, either at the bar or the

we loved the breakfast, with options of having it downstairs or in the room at no charge.

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

was perfect the location, staff, facilities in the room and helping in taking the bags, breakfast view and the

wifi didn't work with iphone

i have asked for one room for 2 adults and a teenager aged 15 and our pet

location bed staff wifi

delighted there was a good car park. we were facilitated with an early check in.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

just opened, so they were struggling with the laundry service

we tried twice to order room service, but it was not available.

gym is rather small and smelly

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and

the gym was a bit small, but modern.

room was very clean and no problem with wifi

issues included -no telephone list in the room(room service was 33 but not known) - no room service menu (one

i like sandwich zenit on the room service menu

gym was super small and has carpet on the floor.

good wifi and good parking scheme - comfortable room and ok bathroom

i also appreciated the laundry service & them holding my bags before and after check out

laundry service was a bit slow

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

downstairs had a spacious area for breakfast and then open work space with good speedy wifi

very cool and helpful staff! great location, clean, good breakfast!

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

laundry was pricey but good

food service is moderate but room service was excellent

was a brochure in the room touting the incredible spa down the street

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

laundry service was poor

not all of the facilities were open. the pool & spa on the website weren t part of the hotel.

quality and price of the food of the room service

the bar and restaurant are very good too and are so convenient for customers

excellent breakfast with plenty of choices both hot and cold

the cocktail bar was excellent!

gym was only open from 9 am to 9 pm, which is limiting, especially for early birds, but i guess you

a bit expensive. the gym is tiny.

poor quality internet wifi connection on the 8th floor. very weak signal.

a separate space where the kids could sleep

a separate space where the kids could sleep

wifi not strong

wifi a/c