nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

rooms, homemade breakfast and wonderful, friendly and professional service by all of the staff, parking on

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

parking is a bonus

great wine the staff is great, especially carla was fantastic very quiet relaxing night parking on

the bed was extremely comfortable and breakfast was delicious

the swimming pool, the breakfast, the sitting room

and the breakfast is simply astonishing, with a breathtaking view

everything. location. decor. staff. breakfast. pool. grounds.

with the swimming pool closed (off season) and no bar it can be a little boring in the evening time if you are

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

no tea or coffee making facility wifi spasmodic at best

the wifi system has a problem and lacks any security

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

the wifi was too bad. didn t work properly in the bedroom.

guests can use the amazing salt water thalassotherapy spa pool without charge

salt pool!

beautiful location next to the beach and walking distance to several bar and restaurant.

garage parking was a nice freebie, but the best is the spa and water therapy

great indoor pool with heated water and abundance of water jets

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

the gym facilities are wanting

lovely spa facilities room size and decor was perfect

the rooms are so beautiful and the spa was easy to get into and enjoy

pool

bar staff were kind even when we wanted a drink late into the

wifi was very poor especially in the evenings

bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

the bar next door.

have no air conditioning in this summer heat, no refrigerator, no kettle around entire hotel, and wifi signals

the laundry van was very loud monday morning waking us very early

we wanted a hotel with a coin laundry this did not

guest coin laundry

laundry service is very good and quick

great gym and pool facilities

specially when you are travelling with kids

bar and the restaurant were very pricey

so it was bar snacks for dinner or down to san sebastian

exeptional location,friendly staff, good breakfast

great location. excellent breakfast

garage charges are high 25 per night as was laundry service

clean.heating facillity at bath room. gym next door.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

great gym

great property and loved the gym. staff were excellent

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

but, i understand why it was so and overall the staff, comfort, parking and pet friendly approach left a good

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

pet friendly, parking, decent bed and bathroom, clean and very friendly & helpful staff.

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

wifi was poor, my phone would often disconnect and reconnect to the network

wifi - could have been stronger signal, sections of the room you got a stronger signal, others know

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

wifi didn't work inside our room. we had to go into the hallway

has bar and restaurant

were told the bar and restaurant closed at 10

clean rooms and great food in the neighbourhood bar and restaurant downstairs

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

would have found it useful to have an iron in the room as laundry costs very expensive .

pet friendly location breakfast nice terrace

our kids had 103, also a great room

there were also kids making a racket at 6am

our kids had 103, also a great room

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

remember though kids, this is donosti and this is what 99 gets you on a monday night

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

only large lights in sofa bed room- a little night light would have been helpful for kids.

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already

buffet breakfast was great

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

similarly with the laundry

wifi throughout the hotel and room

and a full kitchen if you wanted to prepare quick bites for the kids

parking a little expensive

free parking was available on a first come first serve basis

the gym is tiny, as is the pool

well, have had better the 150 euro supplement for the dog is absurd in comparison to all other pet friendly

- although advertised with pool the rooftop has what can be considered a jacuzzi with 4 (four) sunbathing chars

room service for breakfast wasn t accessible via phone so we had to order at main reception.

breakfast was good, staff very helpful and friendly

it was convenient to have laundry service but the clothes didn t come back quite as nice as i expected

even the bar prices were reasonable for a hotel of this

loved that they have enough parking lots there, so you are relaxed by the time you are there

parking slots a little small.

easy parking

very nice host, quiet location, comfortable beds, good wifi, short distance from san sebastian

while with us it was brought by the host from the kitchen

just down the road is a great restaurant and even a mini-golf

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

quiet, relaxed, easy parking

very clean fluffy white towels and perfect white clean laundry on beds

the wifi didn't work in our rooms

pintxos at the bar are excelent

great location and bar at the front

price and the fact that there was no mini bar or safety deposit box in our room

the downstairs bar & terrace offered direct access to the beach for a walk or a swim, as well as a lovely space

the hotel accommodated our early start on one morning by providing room service breakfast

location, the interior, the complimentary welcome drink and breakfast…

expectations, the upgrade offered allow us to feel as royalty, the facilities, staff, interior, breakfast, the

overall, one of the nicest hotel staff ever met, even though so professional, either at the bar or the

wifi didn't work with iphone

spa tub was old and broken after one time use

delighted there was a good car park. we were facilitated with an early check in.

the hotel charge for a pet is steep for

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

just opened, so they were struggling with the laundry service

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

building, the lobby and bar are just beautiful

lovely modern hotel with good wifi.

an indoor pool and a gym would be nice some plus.

laundry service was poor

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

gym in hotel would have been great

room service food was ice cold

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

i also appreciated the laundry service & them holding my bags before and after check out

laundry service was a bit slow

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

wifi in the room not hood but strong 3 and 4 g so not a problem for us.

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

laundry was pricey but good

was a brochure in the room touting the incredible spa down the street

food service is moderate but room service was excellent

fact they were still working on installing a swimming pool

beautiful hotel. excellent gym. nice bar

bar tender served us drinks and then told us he was closing and turned the lights off around us

a little complaint is the bar

used the spa on the roof

s modern clean comfortable with outside terraces and a good bar and dining room

great location, very clean, nice bar restaurant and helpful staff

30pm and couldn t get food, bar closed at 11pm with no tea or coffee available in room and no room

bar and good restaurant for dinner (although the websites are not too clear about this, there is

lots of parking and although we missed the evening food the breakfast was good

wifi is very poor

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

chose this hotel because it was on our route to southern spain and was pet friendly and had secure parking

actual laundry on site

lovely roof-top pool, great design and interiors, great gym

spotlessly clean, lovely modern rooms, rooftop pool was great

energy efficient, spacious, clean, great staff, great wifi, free parking

the spa facilities were really good and the massages were amazing