free parking, close to the highway but far enough to avoid nuisance

breakfast or even a coffee was not available before 8am.

brand new, with bed the size of a football field! breakfast was excellent and good value.

great beds, shower and breakfast

great location, very clean, nice bar restaurant and helpful staff

wifi signal in my room was extremely weak, but was fine in the comfortable lobby area

the bar next door.

bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

wifi was very poor especially in the evenings

big, free parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

no explanation, there was a little fridge pretending to be a mini bar again unplugged

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

just down the road is a great restaurant and even a mini-golf

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

while with us it was brought by the host from the kitchen

actual laundry on site

the spa facilities were really good and the massages were amazing

beyond the silence, the hotel has an exceptional gym if you don t feel like working out, just go take a

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and

pool is nice but not so much when full of kids

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down

but, i understand why it was so and overall the staff, comfort, parking and pet friendly approach left a good

similarly with the laundry

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service

free wifi, easy to connect

parking

pastries and sandwiches and you can have a simple breakfast there or order raciones in from the kitchen

used the spa on the roof

the tiny rooftop pool (spa pool)

drinks in bar very expensive

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in

clean. pet friendly.

the wifi offering was quite basic

great bathroom. kids loved the spanish candy at the reception.

a booking of a huge group of kids (american kids with absolutely no manners) and putting them in rooms on the

wifi connection was not enough, system only let to connect two devices

the wifi was fast and secure, the bathroom was really modern with a good shower and the beds are

not offering room service

there are lots of cafes and bars close by so breakfast is easy to get and it’s only a shortish walk to the

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

excellent breakfast plenty of quality food and options

small gym in the hotel as well that is well

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

the spa downstairs, is really good, the gym as well

pool was lovely

breakfast a bit pricey, ate in smaller cafe at bar.

room, excellent breakfast and amazing new pool area

garage charges are high 25 per night as was laundry service

clean.heating facillity at bath room. gym next door.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

wifi, decent but slow.

very limited room service - menu and timings

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

the wifi inside the room was too slow.

would have been nice if the bar was open in the evening for a coffee or drink

we wanted a hotel with a coin laundry this did not

guest coin laundry

the laundry van was very loud monday morning waking us very early

laundry service is very good and quick

a lovely pool and terrace to enjoy the sunshine and we even ordered a pizza to be delivered via room service

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

breakfast was the same for 4 days

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

beautiful room with incredible views. nice breakfast.

the pool was tiny with very little space for people as there were only 4 loungers

there js no iron! only by payment at laundry

laundry services very expensive

would have found it useful to have an iron in the room as laundry costs very expensive .

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

pet friendly location breakfast nice terrace

very clean fluffy white towels and perfect white clean laundry on beds

clean room, good location, good wifi, helpful staff

the bar makes the best gin and tonic i have ever had

was traveling with 2 kids and had to rent 2 rooms

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

remember though kids, this is donosti and this is what €99 gets you on a monday night

remember though kids, this is donosti and this is what 99 gets you on a monday night

our kids had 103, also a great room

the mattresses need replacement for all 4 beds we had. the wifi doesn't reach room 402

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

laundry service was a bit slow

i also appreciated the laundry service & them holding my bags before and after check out

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

location super, very comfortable bed, spotless room.adequate breakfast

amazing breakfast, freshly made, simply delicious

just opened, so they were struggling with the laundry service

no room service either

the size of the gym.

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

they have their own bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

clean rooms and great food in the neighbourhood bar and restaurant downstairs

the kids loved being so close to the

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

it's hard to single out one particular aspect; the breakfast times we had overlooking the ocean were special

- location: convenient indoor/outdoor parking, easy driving access (within 10mins) to san sebastian town where

out of town and will have to drive in every time you want to tour or eat in town, but underground parking in

the breakfast is obviously a highlight

delighted there was a good car park. we were facilitated with an early check in.

location, staff, breakfast, wifi

loved the fact that if you have a pet (in my case, a dog), they will wait for you with a dog bed, feeder and

i have asked for one room for 2 adults and a teenager aged 15 and our pet

spa tub was old and broken after one time use

breakfast was delicious and the welcome drink at the bar was a nice touch

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

limited breakfast options

bar with excellent cocktails and snacks prepared by engaging staff

location, the interior, the complimentary welcome drink and breakfast…

wifi connection is also excellent

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

lack of tea/coffee in the room. wifi was bad (frequent disconnects).

there is just a sauna room next to the gym

the room was really spacious and the bathroom in the suite was like a spa in itself

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

laundry was pricey but good

no gym no spa they were down the road

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

the main issue was with their laundry service

i would suggest to get a suite if travelling with kids/baby

we used the gym, steam and sauna and also took advantage of the free electrical bikes

i would suggest to get a suite if travelling with kids/baby

breakfast was not only very well taken care off, the staff was extremely helpful in finding us a

gym facilities were a bonus

early checkin dir to ongoing car problems great bar and terrace areas

was excellent, wifi did not work on my laptop but it was probably my issues not the hotels

location / rooftop bar / room facilities

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

breakfast and free parking included

there's a tired theme park for younger kids and families

stunning views of san sebastian's bay la concha, amazing lobby bar with greater atmosphere.

a bit hard to get to from old town, would like for the pool/gym to have longer opening hours

free parking on site

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

laundry service was poor

poor choice of room service poor choice of food and wine and champagne on roof terrace

excellent bar and room service

service was hit and miss - laundry arrived late, concierge booking messed up

location. facilities like gym. breakfast- rich

the room service food wasn't great

ordered room service which didn't come

gym was ok and of course no pool

the hotel did our laundry was 10 euros a bag

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

also the bar tender marcos was super nice and friendly

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i also had some spa treatments, wonderful as well

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

hotel, great location, parking, wifi, really good breakfast

room service was very prompt

good location, within walking distance of local tabernas and good on site parking

hotel in san sebastian, helpful hosts that provided all the details in advanced, large parking lot

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

car parking on site bus service runs every few minutes to city centre which really is a no go area for

the hosts were wonderful and very helpful close to city centre and parking available on site

i do not recommend, especially for allergic and kids

wifi didn t work/ faulty through out stay.

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

the wifi doesn t connect

wifi could be a stronger, it's pretty basic for messaging.