bar and pool

wish we had known that the pool and gym were closed.

but lots of good food and a bar at this property as well

i sat at a barstool with the permission of an employee and within seconds another employee came out like a

a bit late & after checking in & freshing up in our room, we returned to the lobby to find the bar closing @ 1

laundry room very dirty...

i have 2 kids and for them to say we had to leave and come back was rude

i have 2 kids and for them to say we had to leave and come back was rude

clean, quiet and relaxing. kids loved the pool.

having a small group of adults it was disappointing that the pool & bar areas both closed at 10pm

no atm. had to go find somewhere to get cash to use laundry.

this place is next to restaurants, has laundry facilities, and allows

laundry downstairs

texas roadhouse in the parking lot

room was large and the full size refrigerator in the kitchen was very helpful

breakfast however there was a little delay when steam plates were emptied and getting fresh food

loved the continental breakfast and pool

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

staff was adequate. facilities were clean. parking well lite. tv worked.

clean! comfortable! great breakfast!

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

pool hours are great, rooms are very clean, and the bed was comfy.

location and cleanliness. pool and hot tub both open with no restrictions.

pool was overly chlorinated to the point your eyes start to water and you have trouble breathing

breakfast was just ok

great bar great pool

it was very clean and everyone was very friendly. pool area was very clean!

services offered, like room service, an on-site restaurant, and the pool and fitness center

wifi was pretty bad.

room service & food was great

breakfast was great laundry did great on are clothes

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

laundry facilities are on premises and were a godsend after our grandson had an accident

decent laundry facility

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

real plates at the buffet breakfast

we loved everything about the hotel. free parking free breakfast. and over all very clean.

pool access was very limited, hot tub was not working

walking over to the pool/hot tub was a little disappointing, i thought it was on site.

getting to the hotel was awkward because the directions took us to a parking lot that was shared by three or

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

sarah at the bar was amazing

wifi didn't work, phone in room didn't work. place needs an update and deep cleaning.

tried to use onsite laundry but someone used and didn't return to empty out their clothing

did not eat breakfast.

the parking situation was also well accommodating

the girls all loved the pool

loved that there was a pool

the only part i don't like is that you have to pay for your breakfast separately.

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

access to des moines big pool, a little bit deeper (5 ft instead of 4 9 ) comfortable king bed good breakfast

parking was abundant

i did not eat breakfast but it looked amazing!!

the handicap bar seemed broken too, but i didn't have a use for that anyhow

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

they are renovating now- it did get a bit noisy and the pool area in in work

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

in our room the carpet was fraying, shower tile looked like it had been repaired badly, no exhaust fan at all

laundry

i didn t use the gym but all equipment appeared to be in working order and you could see outside while working

the breakfast was one of the best i

wish the gym had been open but it was closed for remodeling

i also reported a potential car jacking attempt on me in parking lot in front of hotel on christmas eve morning

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

said they were still doing breakfast which is unusual with covid

pool/jacuzzi was great

breakfast

great fitness center,pool, hot tum

there were no guests in the pool.

great fitness center,pool, hot tum

indoor pool facility very nice and comfortable.

pool and hot tub were a bonus for kids

had nice lobby and bar option

have a bar and restaurant, and it was closed

property - exceeding my expectations - along with an ev charger which are scare is ames iowa was a huge bonus

bar was closed all evening no breakfast avaliable which was a big disappointment and issue for

lovely gym, great location, nice large rooms.

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i have heard that some people put their dirty laundry in drawers

nice pool and hot tub

ample parking this time. decaf helped me get home.

) easy parking, and short walk to several restaurants

the laundry room area smelt sour. the pool area was out of order

i also like the laundry basket in the bathroom for the dirty towels and the great water pressure in the shower

they brought extra towels when needed, and i liked having the laundry baskets in the room for used linens and

room was very spacious and had everything we needed for 2 adults and 3 kids.

we requested an early check in time and were booked right in

felt like getting in and out of the parking lot was a little bit confusing

the pool and gym were closed without any explanation posted

great location for the venue across the parking lot

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

were very comfortable, bathtub was superb, nice bar but would ve appreciated a couple of more substantial

was great that there was guest laundry, however the washer and dryer could use some updating as the dryer did

laundry facility was not available

remote for tv didn't work, dryer in guest laundry broken, heater/ac held together with tape, lights in hallway

parking spots are too small

felt there could have been more breakfast selections

excellent location good breakfast free laundry. great staff

we became stuck in the parking lot and the young man attending the front desk immediately put on his coat and

pool is tiny, super small rectangle

room was fresh and clean, the front desk staff was friendly and efficient and the breakfast in the morning was

the fact that the pool closed at 10 wish it was open till 11

the kids had a wonderful time playing in the pool

breakfast was very good. a typical assortment for a chain breakfast included.

the kids had a wonderful time playing in the pool

better quality breakfast food

breakfast options, nice fitness center, friendly front desk staff

we didn't use the kitchen, but it was very nice

love the size of the rooms and the pool and fitness area are exceptional

breakfast was really good, hot options, including fruits and yogurt

beautiful hotel. room was very nice and liked having full kitchen. breakfast was good too.

pool was small, beds were uncomfortable and shampoo was horrible

breakfast was delicious

did not check out or use pool

good breakfast - the scrambled eggs looked real, had bacon, etc

i'm glad it was, but no breakfast service, fitness

it was clean, the breakfast was great and it exceeded our expectations

great variety of breakfast food.

sangat ramah, helpfull kebersihan cukup nneeds to improve: gym: broken treadmill breakfast needs more

clean hotel, great staff, well located, breakfast was very good, price was reasonable

breakfast, clean and comfortable room, exercise room and relaxing pool and hot tub were great

great breakfast, staff was helpful, room was clean.

breakfast items were predictable, limited laundry machines need servicing/changing

quiet comfortable room. laundry facilities were a def plus. staff was amazing

limited parking for vehicles with trailers. bathrooms too small. too far from restaurants

the bed was comfortable and the wifi was good

on the carpeting in hallways, leaking shower and sink faucets, parking lot and driveway paving full of cracks

i didn t use it but they had great facilities for laundry which is rare and appreciated for travelers

location. closer to iowa state university. free parking.

the office chair in my room was too short. felt like i was sitting on a kids chjair!

parking

room, not enough parking, ugly decor, the whole lobby can see into the pool area, elevator is tiny and sounds

was musty; the entire surroundings were old; no guest laundry; & staff weren't very helpful

the pool ambiance is a must check out!!

the pool area and the continental breakfast

college kids up all night partying, yelling in the halls and leaving the hotel a mess with beer cans and

room was right by the fitness center and pool

the room above us was either a laundry room or a office because there was noise all day and night

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

but what do you fo i got in late was exhausted from driving alot of places chargecdeposits and i gey it but be

clean floors, bathroom and bedding, bright lights in the parking lot, pet friendly, friendly staff and locks

a motel that allows pets, one of our rooms had pet hair on the top comforter- it was replaced upon request

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

was no breakfast or laundry police were a resting people left and right it was noisy pool was

laundry machine was broken staff was at other property most of the time asked for a late checkout,

supposed to have on site laundry

the laundry machines didnt even work properly

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

then the guest laundry was not available for customers any more

the staff! the breakfast was good.

moldy,slimy at the bottom with no sign of chemicals ever added and no one kept up the pool area , gym had a note

my sister liked the free laundry

the laundry is closed

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe after

it was clean n the pool was clean n open n the stuff was good

the free shuttle service is handy!

location free wifi free parking

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

my room and the complementary breakfast.

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

didn t like the fact that they didn t have a place to do laundry

was pet hair in the room and we have severe allergies and our stay was unbearable to the point of

hotel very clean staff was helpful and kind the view of the river and downtown was lovely good breakfast

late afternoon desk got me milk from the kitchen for my twins

pool and gym area was the only place they seem to have not updated

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

husband has temporary mobility issues so use of the shuttle to help us get around downtown was a huge plus

pool and very clean

the pool area is great for the kids, and the fitness area looks wonderful as well

fitness room was great. perfect location for our purpose.

pool was a little too cold, plus i thought there was a hot tub, but that was a little disappointing

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

pool could have been a bit warmer but was nice

no room service---i get the restrictions due to covid but the convenience was missed.

and bar area was great

awesome place to stay! rooms are beautiful and bar is great!

the bar was closed the evening of our stay.

also, only one mirror in bathroom, really need second in room or over bar area

nicest staff, spa area and room

bar area didn't blend well with the rest of the hotel

no information on speakeasy bar or its location in hotel that sounded like fun

room service menu for my second night was missing and front desk sent me on a wild chase to find

the bed! the room service breakfast. the quiet heating/cooling/fan.

the wifi was great and the connectivity was strong

we wish there was a gym and that breakfast was included!

unloading our car with kids was a bit tricky.

room service food was deliciously well

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top

rooms, lobby, and bar made us feel like we were in a very high class hotel

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

clean, friendly, nice breakfast space plus free laundry facility

every floor had a laundry room

we even used the laundry this stay

laundry, breakfast, location

the laundry service being free with very nice new machines was an unexpected delight!

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

usually when i go to hotels there is a lot of kids and not really enough for adults to do

hot tub by pool.

was a backup of about 5 inches of stagnant water in my bar sink with lots of mold growing

kids running around the floor like it was a race track at midnight

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

shuttle taking you to places within a 2 mile radius was great

due to covid i havent experienced breakfast or the pool, which is understandable

i was sad the spa wasn't working

smelled marijuana inside and outside very strongly and that was as a problem since we had our kids with us

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

just wish the pool could be open a little later?

was very clean and spacious, i was surprised at how well stocked the kitchen was with supplies

the rooms were great. breakfast was good too.

the business center, laundry room and fitness area were all conveniently located on 1st floor

restaurant at pool closed due to covid-19

i loved the breakfast

i workout in the morning and the gym is better than most places

the kids enjoyed their pool time, and it was heated

no guest laundry. no fan in the bathroom.

also, and this is just a wish, but with only an outdoor pool if it had a heater for evening or cold weather

connecting to hotel wifi if not a hilton rewards member

outside my window in the parking lot being extremely noisy at 11:15 at night

wish there was an indoor pool or the outdoor pool was open.

bed had old laundry underneath the right side

there s no workout room there s no laundry facilities

hot tub didn t work, no laundry facilities

also, there are three different wifi and two were not working in my room

we had fun in the swimming pool

you come in a door (with a rat trap just outside) to walk into the laundry room

property if i knew the whole thing was under construction, the air stayed hot and there weren t parking spots

i phoned the hotel to inquire about the shuttle service someone answered promptly and gave me good information

finding parking was an issue.

we sat outside our room on the catwalk and enjoyed a drink while watching our kids play in the pool

filthy laundry room

was wonderful to have free laundry services as

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

i like the hotel and the personal and the area is safe. i like the breakfast.

tried another door, we were able to get in because there was a melting snickers candy bar in the locking

only bummer was that the laundry facility was out of order and we couldn't do our laundry

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

maybe make the shuttle run on sundays. we ran into a snag because of that.

really loved how shuttle would take and pick you up anywhere with in about a 3 miles radius!!

suggestion though; the kitchen staff could of kept an eye on the crowd and made sure that the supply of some of

the swimming pool was not the best.

parking lot was full, i parked next door

the airport shuttle was beyond understanding shuttling back and forth while i was trying to get it sorted out

have to schedule the shuttle

way over priced no free parking while gone for just one night