was from top level, just only wifi to improve a little bit and shower in my bathroom works not properly

the continental breakfast hamper was a lovely touch

free parking too

quirky small hotel with little bar, good parking and a lovely hostess

the breakfast was good in the morning

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

ate in the bar in the evening and both dinner and breakfast was delicious

bar was very welcoming and prices reasonable

hotel would benefit from a sign and or a bell on the bar in the lounge to call staff when unattended, other than

no wifi in bedrooms

i was made very welcome,all bar staff very polite,and the mattress was perfect

the tv was tiny and wifi kept dropping signal every few seconds

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent (i almost

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

wanted to use the pool but camera broken and also kids night for swimming lessons

were advised this was a pet friendly hotel

breakfast was excellent

changing rooms were a tad weird toilet where could of been changing area locked if with kids

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

woken before 7am laundry van

loved the spa area

did not have time to try gym and pool

room service available

laundry facilities in room

piles of laundry in the corridor

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

into the lobby area friendly staff on reception extremely welcoming restaurant on site to and a bar lovely and

no room service

laundry service on the weekend which wouldn't of been a problem if it stated that

lovely rooms, swimming pool, gym

great evening meal in the restaurant and breakfast

s comfortable, nice rooms and beds, huge tvs, great pool, bar and breakfast

great location to international centre nice bar area and pool

selling point for me turned out tobe the laundry room

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

of lovely staff showed us some interesting things around the hotel, which was nice of her, the bar area was

i felt it was over priced and should have been under 10 and the coffee was poor room service light snacks

40pm bring told they were too busy and we couldn t order food or even room service

my room was such a good size, and the swimming pool and steam room was a nice added bonus

wifi was poor at busy times

there was no food or room service at night which is a pity

free parking and access to the heated pool, spa, sauna, steam room and gym was great

had wonderful room service and breakfast the next day

i find this happens quite often when contract laundry companies are used by the hotel

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

swimming pool plus location great staff and connecting rooms for us and the grand kids

weekend golf parties mean bar and restaurant areas can become crowded at times.

good gym and swimming pool, good breakfast, the rooms are good with wifi

eventually a lad appeared as he was dealing with laundry at the far end of the car park

also included was access to swimming pool and the hot tub in the leisure part of the hotel

room plenty of close parking, lovely pool, open till 9pm, breakfast included and room service before restaurant

the borrowers kids would have had a field day larking about in the simulated snow

the pool was a bit murky looking, but our kids loved swimming in it even though it was a bit green in colour

breakfast just gets 6/10

t like the fact i wasn t made aware at any point that s its a pet friendly place

staff pleasant and helpful , cleanliness good room and comfort good breakfast good

we liked the free onsite parking

stayed with our pet dog and although situated on an office business park found morning and evening walks with

we found a laundry cupboard in the room with spare duvets in

road parking only, noisy road and trains

very often, certainly the best breakfast we have had for a long time, the property didn t have parking but we

lovely people & breakfast beautiful good food

excellent breakfast and lovely home made cakes

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

staff and breakfast excellent

really good, there isn't really anything negative to say a minor distraction was the parking, which can be

the wifi in our room didn t seem to be working, we relied on our phone 4g

wifi was unusable

on day of leaving and coming down the many stairs, there were lots of laundry bags, cleaning materials and

for the location and size of the property, it would be useful to provide services like laundry

we had the room service on the first night, the meals were in cardboard boxes and we were provided with paper

said the top floor was unbearably hot didn t sleep a wink -no manager in all weekend just kids - they

toilet flush,tv reception poor, room service took ages to answer and 3

wifi wasn t very good

had issues with logging in to wifi but that may have been my phone.

nothing with one exception, the wifi was very slow in our room ......303

nothing to fault other than poor wifi.

real ale choices in the bar area

our room - which was small, not enough room to walk around the bed really - was next to a laundry room and we

but our room - which was small, not enough room to walk around the bed really - was next to a laundry room and

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

no room service offered on saturday rather than leaving the hotel to eat

room service and both had shepherd's pie which came with fresh greens and was delicious

and as sound carried we could hear staff conversations clearly as well as staff emptying bins and laundry

it smelt like dirty laundry and reflected it with scummy bubbles

room service late with breakfast

great hotel, lovely friendly staff on reception and in the bar. brilliant gym, pool and spa.

hotel was near to where i needed to get too the next morning, it had good parking, friendly efficient reception

good breakfast

restaurant closed on sunday evening along with the bar - so no refreshments

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

could not use wifi at all in our room.

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from

location/surroundings were spectacular. staff were friendly. room service menu was good.

sauna and steam rooms in the changing rooms. spa area needs updating.

great pool and views across lake while dining

manage, the lovely staff member carried the chair up or me and also helped push my dad near the pool

facilities - great spa treatments that were keenly priced. breakfast was very good.

no food on sundays in restaurants but the golf bar a few hundred meters away did lovely snacks so that was

family room very spacious, good facilities and parking

grey countryside golf course location.

plus when we got back we were all able to have a drink together as they kindly opened the bar in the other

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

very useful in-house laundry service as well

however laundry was all spotless

well appointmented bathroom with spa bath with shower over

was a good size, bed very comfortable, spa bath great and it had a lovely view

excellent wifi reception

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

the breakfast was lovely, and a good selection. the poached eggs where cooked to perfection.

plenty of parking too

ample parking, free wifi, nice clean accommodation

home from home and fabulous breakfast

clean, tidy,good parking and a kettle and tea coffee etc

the accommodation was lovely for a night away and breakfast was gorgeous

ample parking, rural location, decent sized bedroom

kitchen pots, pans etc were very old. only one garden chair.

rooms are stylish and comfortable, wifi works great

only had bbc1 on the tv. qr code didn t work so we couldn t order room service

poor wifi quality

plenty of parking too

the rooms were spotless staff friendly and helpful breakfast fresh and tasty. lots of options

wifi was also incredibly fast and able to stream videos/work with ease

great room service

was not told about the wifi or how to cornett to it but this did not affect my over all stay as i was working

just needed some more equipment in the gym

the gym was very basic with a couple of machines and not much else

staff always smiling, house maids really helpful, free car parking, lovely room and bathroom, certainly would

the host were so helpful with the best old fashioned breakfast

a pleasant place to stay. a friendly couple and a great breakfast.

you want a comfortable b and b with a fresh breakfast this is it

the single room was spacious with a large bathroom, everything was clean, and the breakfast was delicious and

made our stay special by going the extra mile as she prepared a scrumptious, copious, english breakfast

was no laundry facilities it stated on the website that there were was dissapointed

good breakfast and even had gluten free toast

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

lovely breakfast room and bar area

good wifi signal 5g & all freeview tv channels

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

it was quiet, close to amenities, great night sleep, big room. lovely staff, excellent breakfast

size of room, great customer service, great facilities, clean, nice grounds, free parking, great breakfast

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious

the hotel has ample parking with electric charging points available also

arriving at the hotel, there was easy parking and checking-in was friendly

had-room service which was very good, food and service - i was, however, surprised that reception had

couldn't cope with the half chrome and half gold bathroom door fittings, one of my room service bowls was chipped

the wifi in the room was awful and i had to use my own data for the length of my stay

only problem was getting wifi in room - ok in all other areas

no compliantly bottles of water in the room, no mini bar, no room service food options ?

and finally it said pet friendly but only after we booked a nonrefundable stay did it say there was a 15

fantastic hotel in a great location with free parking

way of finding the parking