location, great room and bed really nice breakfast, laundry room available and at a reasonable price

fact it has an indoor pool which i didn t have time to use and having a wendy s next door with a very short

parking was plentiful

nice selection of breakfast

breakfast not great.

were put in a room way in the back of the place, near the laundry facilities or restaurant

ambiance, history, customer service are bar none

also, it s important to book spa appointments as soon as possible because they book up quickly

fees at check in, room smelled smokey, and room service never showed up on our second day

most disappointing that some pools required spa services to access...

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

early check in, wonderful big suite, very good breakfast with lots of options.

i understand it's a pet friendly hotel and i'm an animal lover, but spraying or fumigation is required in

facilities were fairly new and clean. the room was very nice and the kitchen was a good feature.

it has laundry facilities next to the swimming pool and work out room

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

nice selection for breakfast

hotel amenities were very cool: pool area, roof top patio, laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

pet friendly and beautiful accommodations for the price

were supposed to be free breakfasts but the hotel wasn't sure it applied to booking

pet fee is very high. they charged $75! on-site laundry had broken machines with no

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

the smell was not pleasant. it was like dirty laundry everywhere.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

very comfortable and free laundry facilities were a great convenience.

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

the parking is not user friendly, tho this is the mountain area & they did have additional parking

lovely, nice staff early check in was allowed that day price very good value very comfortable

clean and quiet. great breakfast!

clean pool and hot tub!

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

great location, clean and great breakfast.

rooms are comfortable, they're pet friendly, the staff is so nice and the rooms are new and clean

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

it is convenient and we appreciated the laundry facility

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

wonderful roof top bar and restaurant

the modern design of hotel and rooftop bar/lounge

however, the rooftop bar and lounge area were spectacular

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

the style, the room and amenities, the layout, the pool and spa.

pulling out of the parking lot & looking to the left there is a tree blocking your sight

staff was very friendly and accommodating, parking, location and the breakfast was good

smell from bar/kitchen- on same floor as our room- 8th floor

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

hardware except the wifi are perfect. i really enjoyed the variety breakfast. location is great.

breakfast was better retain most free hotel offerings. gym was clean but very small.

the pool is great, and gym is well equipped

no dining room service after 9

they also had young kids running back and forth and yelling

the spa was also a great experience

there was no towel bar in the bathroom (though i could see where there had been one), only a small hook next

no wifi and no heat. was moved to another room with heat but the room was dirty.

had a full laundry bag of clothing that was taken from our room by cleaning staff

the pillows were terrible they reminded me of a sack of laundry

amenities nice appreciated the laundry so we could pack less for the trip

also loved that there was ev charging on site

great gym

tea or coffee facilities in the room even though they were supposed to be included wifi is awful both the standard

kitchen and bar were great

i could not order a glass of wine through room service but was told i could order a bottle

room service for breakfast

room service should have a wider menu, sometimes it s limiting.

the indoor pool was clean

our pet, who is absolutely adorable but too shy, felt good enough to run up to the staff for a treat or

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

we got there, the pull-out sofa was not made for the kids

roof top bar was wonderful

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking

roof top bar on the ninth floor was excellent.

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

rooftop bar sunset was the icing on the cake

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

the fitness center was well equipped and the condition of the equipment was very good

no room service

i could never locate any ice machine, which requires call room service for everything at all hours

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

hotel room, laundry room, parking

parking on site an laundry very useful

bar and all were so friendly and helpful

on a sunday) and blasting songs with the f word and n word and there were families with little kids

it was 3 of us but if you have kids with you this is the room to pick

laundry bag was not in closet to take home dirty clothes

laundry facilities, golf course, breakfast!

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

we were there for a baseball tournament and needed a laundry

there was no detergent in the dispenser in the laundry room.

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

had guest laundry and hair dryer in room for drying out gear

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

no laundry facility

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

breakfast, parking and wifi included in the price is a big plus.

also a gym open 24 hours

parking seemed a little tight/not enough spaces

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

clean room, easy access to city and freeways. on-site laundry.

reception staff, swimming pool, spacious room, laundry facility

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

shocked to learn there was no laundry facilities

no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

we did laundry there and the staff even went above and beyond and folded our laundry

breakfast got us off to a good start

i did do a load of laundry, $5 plus soap

the location and free parking was the biggest reason we picked it

bar in the welcome area

indoor pool

so clean and modern decor. pool was clean.

very clean. guest laundry on site. and the subtle hidden jokes all over.

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

the pool is a great option for kids

the breakfast was not a big selection to pick from

the was a laundry and it was clean

convenient, great pet trail

hard to beat room service at this level of hotel

hotel is new and sparkling clean, great location with easy parking

again, the food was good and our kids ate free with both adults eating

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

kitchen was nice

not much handicap parking

loved that egg whites were offered, kids loved pool and basketball court

staff was very personable and room clean and the breakfast was fabulous

everything was great except for being charged to use wifi.

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

our kids enjoyed the indoor pool

great amenities, free parking

very clean, great location, super comfortable, onsite bar and bistro

the room service breakfast was delicious

toilet was way too low and no bar to get down to it. other than that was perfect stay.

a good selection of food and drinks - while we were there we saw a lot of families with little kids

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

did not get a chance to try their spa but it was cozy and the people were so nice

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

renovation,, parking, no bar, no vending machines

less than 1 day before arrival that indoor pool was closed

parking area, decent breakfast, fluffy pillows

no towels at pool

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

no room service

stool handle would stick and continue running morning coffee bar was pitiful

i was able to use the guest laundry and wash a few things

laundry facilities didn t have detergent

of room , right across from vending machines, laundry and elevator

i love that they had a laundry corner - very convenient

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

some people park with their trailers taking multiple parking spots

needed a pet free room

clean rooms, great breakfast!

no laundry we needed wash clothes nearest laundry was 4 miles

noise from the road outside, no laundry facilities.

wanted to know if there was a laundry nearby

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

was right next to the door where they had the cleaning supplies and laundry

have to go off-site to do laundry

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

indoor heated pool did not feel heated

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

in-room kitchen facilities were great, as good as an extended stay hotel

size room, cookies during day, coffee out always, hot breakfast and laundry

i used the laundry facilities and they were great

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

laundry facilities could have been a bit nicer

5hrs for a small load of laundry to dry

fast reliable wifi

quick check-in, clean room, comfortable bed and a good breakfast

staff offered to let me park my touring motorcycle under the parking overhang overnight (torrential rainstorm)

quiet, up on a hill, parking good, price right, clean.

the parking was free and plentiful

employees were nice. laundry facilities

laundry should be free to customers.

nasty smell on 2nd floor in laundry room

i loved that i could do my laundry on site before heading home from

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

also, there's free laundry for guests

laundry was behind

had a free laundry and indoor and outdoor pool and a restaurants on site

convenient location. super friendly staff, free laundry and good food in the restaurant.

room was clean and comfortable, especially considering we traveled with pets and it was a pet friendly room -

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room

the essential needs of motel lodging were all there, including a coin laundry which worked fine

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

room we were put in near laundry room

i didn't realize it was a pet friendly hotel or i would have asked

awesome gym

not to mention the lady that works at the bar at night is great

nice gym

beds were comfortable. breakfast was the best i d ever had!

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

my kids however loved it

nice indoor pool, although small

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

we enjoyed the pool &jacuzzi, grab and go breakfast was good

the friendly staff,quiet,great location,decent breakfast

handy to have laundry room

laundry facilities

there were only a few parking spots remaining when we arrived in the evening

the construction made it a little difficult to get into the parking lot during our stay.

pet friendly, clean and comfortable room

there were no laundry bags, the shampoo seemed watered down

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

laundry hanging in the top floor front window. characters loitering on property.

pool is open til 10pm, and laundry room was clean

they have on site guest laundry

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

the pool is not big enough

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

no laundry service

breakfast, no laundry facilities, price is overrated.

a good breakfast always puts it over the top

breakfast was exceptional and the staff made it even more enjoyable.

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

to have breakfast and wifi include.

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean

very clean, comfortable and loved the breakfast options

prefer a hotel that charges one flat rate and includes breakfast and laundry room

no laundry service.

this hilton did not provide breakfast for guests nor did they have laundry facilities

did not have a laundry area.

room service never came during our stay though we asked for it every other day upon arrival

staff, clean comfortable room, nice gym, starbucks in the lobby -- it was a perfect

why do couples need to eat breakfast at the same time

hotel is under serious construction the lobby and the parking lot are basically a staging area for construction

gym

no bar with tea, coffee, creamer, etc

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

great breakfast, nice indoor pool, family friendly.

breakfast bar was great, much better than a continental breakfast !!

but if they had the opportunity to add a laundry room

we got a king suite room since we were traveling with 2 kids

wifi slow

there was ample parking close to the building

they offer free shuttle service to the sierra nevada brewery- a must visit if you're in the area