things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

great staff. clean and comfortable. nice indoor pool. breakfast had good variety, hot and cold.

we decided to go for a dip after our workout in the gym

hot breakfast was very good except no bread was served

but if they had the opportunity to add a laundry room

would like a cable machine in the gym

location, gym and pool

shuttle from airport stayed late since my flight was delayed 2 hours

we had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

great service super clean and very accommodating with shuttles

wifi was spotty making work on the internet difficult at times

pool area quickly felt crowded and noisy

staff, clean comfortable room, nice gym, starbucks in the lobby -- it was a perfect

plenty of parking

the food at breakfast was great

no bar with tea, coffee, creamer, etc

did not have a laundry area.

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

nice location great parking

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

clean, modern rooms and an indoor pool as well as laundry capabilities.

was stuck across from laundry room and ice maker

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

we appreciated the healthy breakfast food options.

we loved the pool and fitness room

kitchen was great

nice staff, very clean, large rooms, excellent breakfast, very nice pool

nice staff, very clean, large rooms, excellent breakfast, very nice pool

i like the location, and the indoor pool area , and laundry unit

no change available for the laundry

noisy parking lot!

the pool and gym were fantastically quiet and clean

wish they had an eliptical machine in the gym

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

there was a little trash on the pool, but otherwise it was beautiful

the heated pool and free breakfast

enriqueta and the rest of the kitchen staff were always making sure guests had fresh food, fruits and coffee

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

everything was great, just wish they had onsite laundry

noise from the road outside, no laundry facilities.

put us in a room beside the office and laundry room

no laundry we needed wash clothes nearest laundry was 4 miles

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool

great staff. best gym among hotels i have visited.

clean rooms, great breakfast!

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

good guest laundry.

i was able to use the guest laundry and wash a few things

close to biltmore and biltmore village. also like the laundry facilities.

of room , right across from vending machines, laundry and elevator

they have on site guest laundry

we used the fitness room and the laundry services to do a load of laundry no complaints

pool is open til 10pm, and laundry room was clean

clean. has laundry. friendly staff. reasonable price.

breakfast was good, but would it be possible to have options for vegans

breakfast, no laundry facilities, price is overrated.

no laundry service

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

the breakfast each morning was delicious and plentiful and also appreciate the wine/beer bar and small bites

pool hours too early. no hot tub

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

no pool or workout facitilies were ready

nothing provided in the kitchen nothing.

convenient to biltmore. pool open.

parking area, decent breakfast, fluffy pillows

no laundry

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

is a pet friendly hotel

friday s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

handy to have laundry room

laundry facilities

could get access to hotel's wifi system

the breakfast was very good and well

clean, truly welcoming for pets.

breakfasts and the laundry facilities were down

my room was right next to the laundry room so i was disturbed my entire sty

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

they have laundry machines, too

there were no laundry bags, the shampoo seemed watered down

with fireplace was nice with the bar near by

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

breakfast was great and the location was good for us.

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

breakfast

nice place fo kids

ample parking

breakfast was good. would like more fruit

always like this hotel because of the breakfast, pool and spa

parking wasn't too bad either

the hotel also has a great grill located within and a spa that we went to

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

hotel as a whole was well maintained and designed. restaurant and spa on site.

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families

gorgeous accommodations. great staff. pet friendly! great location!

great amenities, free parking

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

a little noise from kids next door but only for first night

very clean, great location, super comfortable, onsite bar and bistro

no info in room regarding asheville or wifi or location of onsite facilities.0

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

loved that egg whites were offered, kids loved pool and basketball court

if you plan to use the pull out couch (like we did for our kids), reconsider

the breakfast buffet had lots of choices

nice pool large room nice breakfast

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

we loved the mini kitchen in the room

i didn't travel with my pet on this visit and feel like the additional charge is a little excessive

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue

the was a laundry and it was clean

it's nice to be able to order from the menu and have room service with the full service restaurant on the

guy smoking weed in the parking lot

really noisy air conditioning unit and very small gym with no natural light

:) fortunately i had no kids with me as i walked through the giant smelly cloud of second hand pot smoke

we used the laundry facilities and found them to be clean and in good working order

i used their laundry facilities

very clean. guest laundry on site. and the subtle hidden jokes all over.

the pool was very nice and they were lenient with pool hours allowing our kids to swim outside of when it was

the pool was also closed during our stay, which was disappointing, especially for the kids

i did do a load of laundry, $5 plus soap

walked across parking lot to carrabba's

bar in the welcome area

parking was excellent and location to the biltmore and other attractions we visited the area was

the pool was amazing and i really liked the fact that capacity was enforced

we brought our own laundry down front attendant not sure about the laundry

shocked to learn there was no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

no laundry facilities

spa and fitness room

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

they also have laundry for guests, which came in clutch with an 18 month old

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

clean room, easy access to city and freeways. on-site laundry.

only one elevator and it broke down briefly. not many laundry washers and ice machines

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

staff gym hot tub pool price

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

cold indoor pool. needs to be heated if kept open in the winter.

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

had guest laundry and hair dryer in room for drying out gear

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the breakfast had a lot of variety and new options every day

the indoor pool was nice but a bit short in length.

comfortable/ clean/ great location/ kitchen was great

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

my kids loved the pancake maker and the pool was a nice addition

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

small parking lot

please keep this in mind if your kids are really wanting to play

parking on site an laundry very useful

hotel room, laundry room, parking

loved how this property was super pet friendly, had fun artwork, and was lively

the staff was able to help at any moment, and the 24 hour pool table was a hit for us

location was perfect. shower and bar were great.

bed was extremely comfortable view was nice bar was pretty

the fitness center was well equipped and the condition of the equipment was very good

breakfast may not be fitting for kids, so to speak. $30.00 daily for breakfast rate.

online states a mini bar & room service

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

i like it nice and hot, so room service is never an option

room service was very quick, easy and friendly

that this hotel is super pet friendly, personable staff, ideal location and the happy hour

couldn t get room service. poor communication.

the gym has pelaton bicycles

it is convenient and we appreciated the laundry facility

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

wonderful gym

location and having restaurant and bar in house.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

beautiful hotel in downtown asheville. great room size and pet friendly.

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

we found a cute bar nearby, had a drink and watched football

the wifi was so spotty, in and out, that it was nearly unusable.

onsite skin spa was exceptional amenity as well

service in the bar was sketchy. understaffed.

everything was wonderful except for the spotty wifi. this definitely needs to be remedied.

had a full laundry bag of clothing that was taken from our room by cleaning staff

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

gym, free champagne, view, surrounding areas

no wifi

breakfast was awesome, location, and the bar area.

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

sofa bed for kids, like most hotels out there, was completely uncomfortable

good pool and gym

did not get to taste the breakfast, but the bar was great!

it has laundry facilities next to the swimming pool and work out room

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

breakfast, happy hour, gym, etc

noise made by the other guests, specifically a group of kids

not that i didn t like it but the gym and pool was on the small side

travel site showed specifically that hotel was pet friendly so i brought my dog

rooftop bar was nice and staff was great

beautiful- nice to have bar and food on property. breakfast was delicious

the rooftop bar was also amazing and incredibly beautiful views at sunset

they brought 1 & said all others were in the laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

of people in the lobby who brought their own alcohol and were partying, as well as about 20 kids plus about 10

breakfast buffet was very good

big room, comfortable beds. bar food = top notch

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

also, how about having some laundry bags for patrons dirty clothes

breakfast was very good and we had dinner at the bar one night

of the hotel was closed and i wasn t told room service was only breakfast, bar was closed the two days we

even on christmas day, when the kitchen was closed, the staff still provided complimentary fruit, muffins, and

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

very comfortable and free laundry facilities were a great convenience.

the smell was not pleasant. it was like dirty laundry everywhere.

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

convenient location. super friendly staff, free laundry and good food in the restaurant.

laundry was behind

also, there's free laundry for guests

had a free laundry and indoor and outdoor pool and a restaurants on site

it has a nice indoor pool and large gym

had to do laundry, but they didn't have soap and change for the machines

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

no laundry facilities

the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

also appreciated the on-site laundry

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

having laundry on property was great

gym was great, the bed was very comfortable, the room had plenty of space, and the full kitchen was

staff were truly friendly and professional. pet friendly. plenty of parking

very pet friendly

like the fact they had a gym

overpriced due to no breakfast and the fact that they have no swimming pool

wifi was an annoyance

staff offered to let me park my touring motorcycle under the parking overhang overnight (torrential rainstorm)

the view from balcony where breakfast served was peaceful and pretty

size room, cookies during day, coffee out always, hot breakfast and laundry

laundry facilities could have been a bit nicer

and my room was next to the guest laundry which was used late into the night

5hrs for a small load of laundry to dry

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

i loved that i could do my laundry on site before heading home from

laundry should be free to customers.

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

employees were nice. laundry facilities

nasty smell on 2nd floor in laundry room