the essential needs of motel lodging were all there, including a coin laundry which worked fine

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

room we were put in near laundry room

lumped up, wifi reception poor, a/c noisy, no guide on tv or hbo, bright light outside window all

the was a laundry and it was clean

location and pool

the pool is small but nice especially for kids

i especially liked the dog walking trail next to the parking lot with mutt mitts and trash cans

again, the food was good and our kids ate free with both adults eating

we did laundry there and the staff even went above and beyond and folded our laundry

shocked to learn there was no laundry facilities

no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

we loved the pool & hot tub too

outside doors to rooms. i like that they had a laundry facility in the hotel.

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

had guest laundry and hair dryer in room for drying out gear

we also made use of the self service laundry whilst we were there which was a great help

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

i did do a load of laundry, $5 plus soap

liked the pool, patio and bar area.

the pool was delightful, and the room was lovely

we enjoyed the bar and the fire pit

glad to have the gym

very clean. guest laundry on site. and the subtle hidden jokes all over.

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

we always love breakfast too

this is such a nice hotel, i was hoping the breakfast would be a bit better than average fare (powdered/frozen

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

the pool area is small and the hot tub was out of order

also a gym open 24 hours

i'm sure kids will love the pastries, waffles, cereal, two kinds of sausage and juice

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the indoor heated pool and gym are great additional perks

complementary dinner, amazing service, great selection of food for breakfast.

i was surprised with the kitchen

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

parking lot well lit

the kids enjoyed the pool area

employees very nice, very clean, breakfast was good, great location. overall wonderful trip

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

clean room, easy access to city and freeways. on-site laundry.

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

they also have laundry for guests, which came in clutch with an 18 month old

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

no laundry. very noisy. not as clean as i d like.

have to go off-site to do laundry

was stuck across from laundry room and ice maker

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

clean, modern rooms and an indoor pool as well as laundry capabilities.

were put in a room way in the back of the place, near the laundry facilities or restaurant

wifi wouldn't let me connect but honestly it allowed me to keep off of my phone and enjoy the

wifi horrible

they didn't give my kids there packages

no room service

it has laundry facilities next to the swimming pool and work out room

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

nice facility with very nice features, gym, pool, evening cocktail hour

hotel amenities were very cool: pool area, roof top patio, laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

breakfast was wonderful and liked the gated

hotel bar and restaurant

good breakfast location excellent for our needs staff, outstanding we ll be backud83dude0a

no room service

great location helpful staff awesome bar area with live music tesla s to transport us around

lobby bar is perfect place to relax and listen to great music

we would have liked to have room service but we were informed that it is in the works.

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

big closet, suitcase storage under bed, we ll-planned kitchen, and nice shower

get a very needed hair conditioner immediately , and making it very easy to extend out stay to a late check out

$75 pet fee was too much. parking should also be free. room was smaller than expected

very comfortable and free laundry facilities were a great convenience.

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the smell was not pleasant. it was like dirty laundry everywhere.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

hotel room, laundry room, parking

parking on site an laundry very useful

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food

loved how this property was super pet friendly, had fun artwork, and was lively

it was 3 of us but if you have kids with you this is the room to pick

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

the roof top bar and lounge was soooo nice

location, comfortable, and parking, pet friendly with a public park nearby.

however, the rooftop bar and lounge area were spectacular

wanted to know if there was a laundry nearby

noise from the road outside, no laundry facilities.

no laundry we needed wash clothes nearest laundry was 4 miles

was right next to the door where they had the cleaning supplies and laundry

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

tea or coffee facilities in the room even though they were supposed to be included wifi is awful both the standard

room service for breakfast

breakfast wonderful

in 2021, even free wifi needs to be of top quality

perhaps you have a designated floor for pet owners

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

the access to kitchen.

facilities were clean, and my kids loved the pool

loved that egg whites were offered, kids loved pool and basketball court

parking. access to building. location.

close to biltmore and biltmore village. also like the laundry facilities.

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

i was able to use the guest laundry and wash a few things

is terrific place for travelers especially those with children, with a swimming pool, hot tub, laundry room and

needed to use the laundry facilities

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

breakfast/personnel/swimming pool down

renovation,, parking, no bar, no vending machines

pool was quite cold but kids did't care

the location and the covered parking. breakfast was great!

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

very good hot breakfast. excellent location to biltmore estate, 10 min max.

wifi was awful

there was alot of guest there with pets

gorgeous accommodations. great staff. pet friendly! great location!

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

the spa was amazing!

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service;

is now a bar with live music until around 11pm and it was quite loud in the room

no sink at coffee bar or microwave.

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

the person on the phone had a chance to let me know the restaurant was closed and there was no room service if

location is great friendly staff nice on site bar and restaurant

are no laundry facilities at the hotel

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

pool and hot tub were great

a bar would also be a nice feature considering the price we pay to stay

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

parking lot is pretty small and the spaces are tight.

great location and free parking

swimming pool inside would have preferred outdoor pool

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

rooftop bar closed earlier than we would have liked for a weekend. small thing.

from location to design choices and the roof top bar to incredible restaurant

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

had a full laundry bag of clothing that was taken from our room by cleaning staff

the pillows were terrible they reminded me of a sack of laundry

amenities nice appreciated the laundry so we could pack less for the trip

nice gym

rooftop bar (hemingway s) is a nice amenity

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

breakfast was wonderful, too

the staff was very helpful, the bar and restaurant was convenient and surprisingly good.

the gym was closed for renovations as well, with no offer of another facility to work out in

daily room service was late afternoon each day which was inconveniant

modern, artistic hotel close to town center, with amazing staff, a pool and a rooftop bar/restaurant

gym could be better with more space, more and heavier dumbells, a chin up bar and a weight tower

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

only small - on 8th floor is a kitchen- cooking smells throughout the hallway.

they offered us water, and one complementary drink from the bar per night

loved the divided two rooms to have kids separate on sleeper sofa

the pool was closed, but there was no communication around why or when it would be opened again.

we got there, the pull-out sofa was not made for the kids

the embassy suites by hilton always have the best breakfast.

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

there was no detergent in the dispenser in the laundry room.

we were there for a baseball tournament and needed a laundry

laundry facilities, golf course, breakfast!

laundry bag was not in closet to take home dirty clothes

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything

fact it has an indoor pool which i didn t have time to use and having a wendy s next door with a very short

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything

did not know the pool was so shallow.

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

the staff is so friendly, the breakfast was better than most hotel breakfast choices

breakfast was excellent

in-room kitchen facilities were great, as good as an extended stay hotel

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

free garage parking

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

the selection for breakfast was far better than any other hotel we stayed in during our trip

the breakfast was very good. everything was fresh and hot. loved it.

nice gym

shuttle only to airport when there's so much downtown.

handy to have laundry room

laundry facilities

especially liked the fact that they were able to accommodate our request for an early check in

entering and exiting the parking lot

pool and big indoor hot tub

a little disappointed that the spa water wasn't hot

gym and pool were closed

nice place fo kids

clean habitation, the pool.

my kids however loved it

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

my room was right next to the laundry room so i was disturbed my entire sty

they have laundry machines, too

there were no laundry bags, the shampoo seemed watered down

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

they have on site guest laundry

pool is open til 10pm, and laundry room was clean

pool is open til 10pm, and laundry room was clean

breakfast, no laundry facilities, price is overrated.

no laundry service

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

not enough parking

parking was a little limited, we found a spot, but there weren't many left

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

were having repairs made to the parking lot so parking was a challenge during my stay

my children enjoyed the pool and free wifi

the front parking area was very well lit which was helpful since the sun sets early in the winter

but if they had the opportunity to add a laundry room

location, breakfast, nice ac, clean room and fresh towels

the shuttle was great.

vicinity to sierra nevada brewery and the free hotel shuttle to and from. thank you kita!!

we got a king suite room since we were traveling with 2 kids

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to

plenty of parking

gym

why do couples need to eat breakfast at the same time

the airport shuttle does not operate until 8 am, forcing myself and other guest to use uber for a early ride

on-site laundry was not available

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

great staff comfortable beds and wonderful breakfast. they even have a indoor heated pool

breakfast bar was excellent

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

a washing machine, tumbler, gym, chances for buying meals and snacks from the reception etc

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

the breakfast was simple but nice