the hotel pool was the best part

it would be nice if the shuttle had longer hours.

why do couples need to eat breakfast at the same time

nice breakfast (not free) and dinner options

staff, clean comfortable room, nice gym, starbucks in the lobby -- it was a perfect

on-site laundry was not available

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

loved the free wifi

very comfortable bedding with wifi and breakfast

but if they had the opportunity to add a laundry room

we got a king suite room since we were traveling with 2 kids

the location, pool , workout room and free breakfast.

would like a cable machine in the gym

the shuttle was great.

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

beds were comfortable, clean and cozy rooms. breakfast was delicious.

not a big issue for me since i was with my husband, but if you're with a friend, sibling, or have kids with you

was very clean, breakfast was good

did not have a laundry area.

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

nice location great parking

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

the wifi was spotty and streaming through the tv was impossible.

wifi was weak at best , frequently got bumped off

the outlet mall is literally across the parking lot

they have on site guest laundry

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

we used the fitness room and the laundry services to do a load of laundry no complaints

to do a u-turn after leaving parking lot, but wasn t that big of a deal

breakfast, no laundry facilities, price is overrated.

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

no laundry service

clean! great pool!

parking was a little limited, we found a spot, but there weren't many left

laundry facilities

handy to have laundry room

the breakfast was very good and well

pool a little crowded at times but to be expected during summer months

there were only a few parking spots remaining when we arrived in the evening

they have laundry machines, too

laundry hanging in the top floor front window. characters loitering on property.

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there was not enough parking.

the selection for breakfast was far better than any other hotel we stayed in during our trip

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

in addition, the property failed to disclose a supplemental fee for traveling with a pet

not enough parking.

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

my kids however loved it

the friendly staff,quiet,great location,decent breakfast

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there,

nice place fo kids

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

clean, modern rooms and an indoor pool as well as laundry capabilities.

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

no laundry we needed wash clothes nearest laundry was 4 miles

noise from the road outside, no laundry facilities.

wanted to know if there was a laundry nearby

put us in a room beside the office and laundry room

was right next to the door where they had the cleaning supplies and laundry

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

enough parking and the toilet paper was very thin

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool

everyone should be offered the high speed wifi.

i was able to use the guest laundry and wash a few things

of room , right across from vending machines, laundry and elevator

laundry facilities didn t have detergent

good guest laundry.

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

no laundry

ordered room service for breakfast one morning and it wasn't fit to eat

pet friendly was a bonus

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

no towels at pool

pool closed too early.

indoor pool was awesome

less than 1 day before arrival that indoor pool was closed

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

the hotel also has a great grill located within and a spa that we went to

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

breakfast included only means you get a credit to use at the restaurant or room service

great amenities, free parking

no info in room regarding asheville or wifi or location of onsite facilities.0

our kids enjoyed the indoor pool

gym and pool

food selection at restaurant, my kids are so picky

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

suite was spacious with a nice kitchen & separate bedroom from living area

otherwise property is clean with heated pool and gym

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

the pool was older and that room was stuffy

parking. access to building. location.

very convenient to biltmore village and biltmore estate. pet friendly.

if you plan to use the pull out couch (like we did for our kids), reconsider

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

i used their laundry facilities

sensing my displeasure, albeit composed and understanding, the desk clerk ran out to the parking lot as we were

refrigerator/microwave/kitchen counter was dirty

i did do a load of laundry, $5 plus soap

glad to have the gym

location, ease of parking

parking lot was being repainted and this was an inconvenience

so clean and modern decor. pool was clean.

only one elevator and it broke down briefly. not many laundry washers and ice machines

reception staff, swimming pool, spacious room, laundry facility

they also have laundry for guests, which came in clutch with an 18 month old

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

shocked to learn there was no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

the gym was

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

clean, comfortable, nice breakfast

the pool and spa was the best, hotel smelled good, shower in the room was awesome

breakfast, parking and wifi included in the price is a big plus.

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

no laundry facility

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

convenient location. super friendly staff, free laundry and good food in the restaurant.

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

also, there's free laundry for guests

spa tub in the room was nice, but it may have needed a deep cleaning

employees were nice. laundry facilities

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

i loved that i could do my laundry on site before heading home from

laundry should be free to customers.

nasty smell on 2nd floor in laundry room

overpriced due to no breakfast and the fact that they have no swimming pool

we arrived to scope out the property the parking lot was almost empty, less than 8 vehicles

i liked the location, free parking and breakfast.. the room was spacious and very comfortable.

big comfortable rooms and great breakfast!

wifi was an annoyance

5hrs for a small load of laundry to dry

and my room was next to the guest laundry which was used late into the night

size room, cookies during day, coffee out always, hot breakfast and laundry

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

i used the laundry facilities and they were great

parking on site an laundry very useful

hotel room, laundry room, parking

great location , nice gym. nice staff.

the pool wasn t open being july we thought it would be open.

kids screaming all day at the pool.

we would have liked to have room service but we were informed that it is in the works.

no room service

band wednesday and thursday night in the bar area was very entertaining

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

breakfast may not be fitting for kids, so to speak. $30.00 daily for breakfast rate.

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

good value, big rooms, close to the center of asheville. easy parking.

the gym has nice equipment and free weights

friendly staff, nice rooms, great hot tub, good breakfast

the restaurant and bar closed too early.

room service for breakfast

we didn't get a chance to check out the gym but was too busy having fun on our stay

room service was pricy. otherwise a good value.

i'm glad the gym was not busy otherwise the massage might have been interrupted

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

from location to design choices and the roof top bar to incredible restaurant

rooftop bar closed earlier than we would have liked for a weekend. small thing.

the pet barking situation was unbearable a few days when the owners left the dog alone all evening

location is great friendly staff nice on site bar and restaurant

the room smelled like a gym towel, seems like a carpet issue

nice bar at the back of the hotel

also the hotel gym treadmill was in bad shape with a slipping tread

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

parking lot well lit

wifi did not work the entire time. being worked on

room and pool is amazing

indoor outdoor pools are ones that my kids always love

breakfast was nice a little uperscale than what we re used to, no yogurt and the biscuits were

they shut the pool down as soon as we got there.

we appreciated the healthy breakfast food options.

breakfast was the best we ever had in a hotel

nice staff, very clean, large rooms, excellent breakfast, very nice pool

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

the location was great. the gym was nice and convenient, loved the bottle water in gym.

the roof top bar and lounge was soooo nice

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the was a laundry and it was clean

it's nice to be able to order from the menu and have room service with the full service restaurant on the

hard to beat room service at this level of hotel

holiday inn is beautiful and had a bar and restaurant

hotel is new and sparkling clean, great location with easy parking

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

had a full laundry bag of clothing that was taken from our room by cleaning staff

gym, free champagne, view, surrounding areas

wifi was spotty, not dependable and disconnected quite often

i like the location, and the indoor pool area , and laundry unit

no change available for the laundry

wish they had an eliptical machine in the gym

the breakfast was cold and old. waffles crumbled upon cooking, the eggs were not moist.

clean, quiet, exceptional staff, great selection for breakfast, well taken care of

lobby, room, pool, breakfast, roof top restaurant.

when you have kids you need space

extremely clean, wonderful beds, loved the rooftop bar .

the breakfast included was amazing! the staff was also very friendly and accomodating.

good pool and gym

the pool was good as well

hardware except the wifi are perfect. i really enjoyed the variety breakfast. location is great.

leaky shower, noise level in bar and rooftop restaurant.

no regular room service

from the valet, to the front desk and interacting with room service, everyone was very kind

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

pet friendly, friendly staff, nice room and shower

bartender had to sell bottled water and prepared food and also had to deliver room service

the breakfast is awesome too

they brought 1 & said all others were in the laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

the food ordered from room service was lacking and overpriced.

there was no restaurant or bar open while i was here, but perhaps they can do a limited reopening in the coming

a place that welcomed our pet. had a room available for early check in.

very comfortable and free laundry facilities were a great convenience.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

the smell was not pleasant. it was like dirty laundry everywhere.

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

laundry bag was not in closet to take home dirty clothes

laundry facilities, golf course, breakfast!

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

we were there for a baseball tournament and needed a laundry

there was no detergent in the dispenser in the laundry room.

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it has laundry facilities next to the swimming pool and work out room

units have kitchen, sofa, work table and a window you can open

we enjoyed the rooms, pool, welcome reception with cheese and wine, and the terrace that overlooked the city

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

breakfast was very nice

staff were truly friendly and professional. pet friendly. plenty of parking

that would certainly be a plus at the end of a trip but i was totally unprepared for a full kitchen in the room

were put in a room way in the back of the place, near the laundry facilities or restaurant

00 a day for internet, a shuttle to take you to their pool which is located 1 mile away from the hotel, a

room service menu was rather limited

wifi horrible

we were placed in a room on the 4th floor and no one offered to shuttle our bags, and there was no creamer or