from location to design choices and the roof top bar to incredible restaurant

rooftop bar closed earlier than we would have liked for a weekend. small thing.

roof top bar on the ninth floor was excellent.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with

did not get to taste the breakfast, but the bar was great!

breakfast was off the charts wonderful. location was great!

loved how clean it was and big and open and breakfast!

when you have kids you need space

had a full laundry bag of clothing that was taken from our room by cleaning staff

the pillows were terrible they reminded me of a sack of laundry

amenities nice appreciated the laundry so we could pack less for the trip

there is no pool, breakfast, or gym, and the hotel offers very limited facilities.

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

not that i didn t like it but the gym and pool was on the small side

modern, artistic hotel close to town center, with amazing staff, a pool and a rooftop bar/restaurant

need wifi in rooms. shower liner had mold/mildew

it acts their room service, but they aren t interested or responsive to providing room service

wifi was extremely weak and dropped out so much i could not use it

the wifi was spotty but overall decent

in a city as wired as asheville, the hotel should be able to provide better wifi

no wifi and no heat. was moved to another room with heat but the room was dirty.

onsite skin spa was exceptional amenity as well

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

also, how about having some laundry bags for patrons dirty clothes

of the hotel was closed and i wasn t told room service was only breakfast, bar was closed the two days we

pet friendly, friendly staff, nice room and shower

room phone not operational. had to use cell phone to order room service.

parking on site an laundry very useful

hotel room, laundry room, parking

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

the bar and patio area were also great

pet friendly

room service was very quick, easy and friendly

i could not order a glass of wine through room service but was told i could order a bottle

we got plenty of great restaurant and bar recommendations

we didn't get a chance to check out the gym but was too busy having fun on our stay

you are with your dog - now there are just two small tables in the lobby where one can sit with a pet or at

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

however, the rooftop bar and lounge area were spectacular

not kids friendly as kids can open the bathroom door anytime

wonderful gym

band wednesday and thursday night in the bar area was very entertaining

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

was excellent, though given the number of tables, the kitchen seemed to take longer than expected

online states a mini bar & room service

i could never locate any ice machine, which requires call room service for everything at all hours

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

very comfortable and free laundry facilities were a great convenience.

the smell was not pleasant. it was like dirty laundry everywhere.

they brought 1 & said all others were in the laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

the kids enjoyed the pool area at the end of the day

prior to my arrival i received a phone call stating that my room was ready as i had requested an early check

very quiet. early check in. helpful staff.

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

having laundry on property was great

$75 pet fee was too much. parking should also be free. room was smaller than expected

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

the full breakfast was great, the staff very accommodating

hotel amenities were very cool: pool area, roof top patio, laundry

it has laundry facilities next to the swimming pool and work out room

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

the inside pool was an added plus

breakfast, location and facility (gym and swimming pool)

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

there was no detergent in the dispenser in the laundry room.

laundry bag was not in closet to take home dirty clothes

laundry facilities, golf course, breakfast!

we were there for a baseball tournament and needed a laundry

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

attention to detail at breakfast

facilities were clean, and my kids loved the pool

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

the pool was older and that room was stuffy

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

parking was a little weird and the first night we had to park in the lot they share with an outback

the indoor pool and spa was very clean too

clean hotel, fairly close to downtown, with a pleasant staff and a parking garage

and the the breakfast was great

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

parking limited

the indoor heated pool and gym are great additional perks

breakfast was good also

food selection at restaurant, my kids are so picky

a little noise from kids next door but only for first night

gym and pool

food selection at restaurant, my kids are so picky

very clean, great location, super comfortable, onsite bar and bistro

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

clean room, easy access to city and freeways. on-site laundry.

they also have laundry for guests, which came in clutch with an 18 month old

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

free parking is always a plus

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

the pool is too small.

had guest laundry and hair dryer in room for drying out gear

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

we also made use of the self service laundry whilst we were there which was a great help

outside doors to rooms. i like that they had a laundry facility in the hotel.

i did do a load of laundry, $5 plus soap

had a pool, small food and drinks available, and was clean

walked across parking lot to carrabba's

the front desk was taking care of a customer, the bar tender came over and checked us in, that s service beyond

the pool was amazing and i really liked the fact that capacity was enforced

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

very clean. guest laundry on site. and the subtle hidden jokes all over.

nice lobby area, nice pool for small kids

a divider or door between the sleeping area and the couch/ kitchen area would have been nice for privacy

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

shocked to learn there was no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

could not find the fitness center

hotel as a whole was well maintained and designed. restaurant and spa on site.

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch

food and service in the restaurant and bar was excellent

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

are no laundry facilities at the hotel

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

parking lot behind the tower could use added lighting for security. thanks.

wifi is unusable

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

the facilities (gym, pool, hot tub) were amazing

kids had fun in the pool, room was large

no pool or workout facitilies were ready

pool closed too early.

you need cash for the laundry and snack machines so take quarters with you

laundry facilities didn t have detergent

of room , right across from vending machines, laundry and elevator

close to biltmore and biltmore village. also like the laundry facilities.

is terrific place for travelers especially those with children, with a swimming pool, hot tub, laundry room and

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

operating bar for drinks

clean rooms, great breakfast!

hot breakfast is good and convenient

were put in a room way in the back of the place, near the laundry facilities or restaurant

the gym facilities were far better than most hotels

while the spa was also very expensive, it provided a full day access to the entire pool area and it seems like

spa facilities booked for months ahead of time. pool over-treated.

food especially the breakfast bar and the views

no laundry we needed wash clothes nearest laundry was 4 miles

everything was great, just wish they had onsite laundry

wanted to know if there was a laundry nearby

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

put us in a room beside the office and laundry room

the gym and laundry facilities always kept clean

barrier to doing laundry was need for tap to pay

pool wasn't heated as advertised

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue

clean, modern rooms and an indoor pool as well as laundry capabilities.

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

no laundry. very noisy. not as clean as i d like.

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

to room across from laundry and someone decided to do laundry after 11 p

5hrs for a small load of laundry to dry

i used the laundry facilities and they were great

size room, cookies during day, coffee out always, hot breakfast and laundry

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

fast reliable wifi

in extremely late and the customer service was extremely friendly and offered a late check out

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet

we arrived to scope out the property the parking lot was almost empty, less than 8 vehicles

well appointed room. great self serve breakfast selections.

she offered a late check out, but we needed to get on the road

not to mention the lady that works at the bar at night is great

pet friendly

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

ask for a room facing the front parking lot if you can

always a parking spot

jacuzzi and indoor pool

plenty of parking

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

the room was clean and the location was good and the parking lot was very safe which made us extra happy as we

handy to have laundry room

laundry facilities

especially liked the fact that they were able to accommodate our request for an early check in

everybody was friendly and it had a good size pool and jacuzzi

pool and big indoor hot tub

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

laundry hanging in the top floor front window. characters loitering on property.

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

pool is open til 10pm, and laundry room was clean

clean. has laundry. friendly staff. reasonable price.

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

facility - clean - attractive great little mini suite - kitchen, office area, lounge area

no laundry service

breakfast, no laundry facilities, price is overrated.

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

stay at hampton and wherever we go always a great experience we need a non-pet friendly hotel due to allergies

parking was a little full when we returned at midnight but we still found a spot

employees were nice. laundry facilities

i loved that i could do my laundry on site before heading home from

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

nasty smell on 2nd floor in laundry room

laundry should be free to customers.

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

plastic straws in the kitchen.

breakfast was really good all of the employees worked really hard to make sure our stay was good

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

kids loved the indoor pool and breakfast

the was a laundry and it was clean

again, the food was good and our kids ate free with both adults eating

i especially liked the dog walking trail next to the parking lot with mutt mitts and trash cans

hard to beat room service at this level of hotel

not really. we had not issues while there. staff was friendly and our pet was accommodated.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

no laundry service.

did not have a laundry area.

this hilton did not provide breakfast for guests nor did they have laundry facilities

the parking garage abutted hotel, was convenient and free of charge

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

mayor issues, only thing i was expecting pool to be heated it was not would ve had been great especially in

we have stayed with kids, the manager (cemal) was accommodating and upgraded one of our rooms to have both

would like cont. breakfast to be open until 9:30am, please.

the breakfast was quite good - loved having nutella

the breakfast area was very nice but the menu layout and ordering process was confusing first thing in

no bar with tea, coffee, creamer, etc

that a shuttle to the airport would be available

nice breakfast (not free) and dinner options

pool is closed due to broken part

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

on-site laundry was not available

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

breakfast is lovely and delicious

pools

but if they had the opportunity to add a laundry room

they offer free shuttle service to the sierra nevada brewery- a must visit if you're in the area

no indoor pool

location, breakfast, nice ac, clean room and fresh towels

loved the pool, hot tub, and fire pit

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

the breakfast was simple but nice

the bathtubs are super slick. not good for adults or the kids

better than the usual these days, there were plenty of breakfast choices and they kept it stocked