com pictures show a laundry room for the guests

the staff were helpful, the pool was lovely, and the breakfast was excellent

no dislikes with the facility, but they don't offer any pet friendly rooms anymore.

the wifi wasn t good

parking was good

dirty pool area

wish we could get have had breakfast downstairs but they are doing the best they can by serving you and letting

pool was closed we were not notified

i liked that they re pool is open late and it was easy to get around

staff was extremely nice the pool area was immaculate and my room was amazing

our room had someone else s dirty laundry on the floor still

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

the pool was salty and colder than expected.

side walks, parking lot

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

be careful or you'll find yourself in a movie theater parking lot

great pet friendly location and people w/o charging an extra fee

beautiful! very good breakfast choices. loved the hot tub.

no wifi either day!!!

the wifi didn t work good

awesome pool, hot tub and gym

fast wireless wifi

on wifi with data saver so just gave up

breakfast was great! pool and hot tub very clean! very friendly staff

ample free parking and wifi

nice size hot tub and clean pool

booking a free shuttle pick up via booking

gym had all i needed

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

there is an atm next to the laundry facilities but no change machine

also, the facility wasn't accommodating with the laundry facility

breakfast and it made my kids happy

we liked the pool. we stayed til it closed. was fun. my kids enjoyed it.

hotel management, the breakfast in the morning and the property cleanliness

even the kids mentioned how good they slept

the room was cleaning spacious and the kids enjoyed the pool.

the fitness center is very basic and doesn't include that much.

the hallway, stairs, laundry, and exercise room not cleaned the whole time

everything except the breakfast. family friendly free laundry the suits are great for families

front the parking lot

they are completely pet friendly

they are stilling supplying a nice breakfast even with the pandemic

wifi was the biggest chief complaint from my kids, the tvs were not working since they run on wifi in both of

great place in lake geneva! the kids loved the heated pool.

and accept a little lower quality room would make more sense that driving or taking trolly to the water park

it exceeded my expectations in terms of decoration, christmas activities for kids, live music at the bar on

my grandkids here for the easter weekend and we all had a great time

not knowing there was detergent for the laundry room at the front desk.

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

the laundry room was close to our room and the machines functioned propery

the pool and gym areas and the breakfast.

welcoming friendly staff, room large & decent nice breakfast area complimentary breakfast ez

room service was not working and i was charged twice for my stay

gym is too small, pool is too dark, paint it bright. now it looks like the water is not clean...

price could have been better. very disappointed the whirlpool spa was closed

great happy hour and breakfast

fitness room, pool, hot tub & a sauna all right in the same spot.

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

the large rooms are great, very comfortable. the breakfast bar was also fabulous!

no laundry facilities or s microwave

not a single place in the shower for a bar of soap or bottle of shampoo to sit, so you had to put everything

was not able to eat the breakfast choices. i have a special diet due to a medical issue.

looking forward to it and i could not afford to buy them more then 2 fruit cups from the snack bar because they

convenience. clean and friendly staff. shuttle to the airport

hallways smell funky as there are always laundry and cleaning carts in view

only thing that was weird is the bar and restaurant closed at 9:30 on a saturday night the same time the water

the kitchen the pots and pans were peeling, we had no dishwasher soap and there was some sort of blue

room with fireplace, private balcony and hot tub

the kids had a great time

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

no laundry room.

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

had a difficult time with the wifi on my apple products but the androids seem to connect fine.

i never got wifi code

the staff was friendly and the breakfast was good

plus the epidemic had the pool weight room n other amenities closed

only petty complaint was the tile was a little load in the bathroom and the limited availability of

great breakfast, friendly staff, decent wifi, and modern styled room loved the color scheme!

plenty of long term parking for our vacation and shuttle was quick

dirty microwave and laundry area

location and gym and pillows

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up

i loved that the staff was friendly and helpful at all times.my son loved the pool!

and last time staying there the room wasn t cleaned right didn t get any sleep do to kids running up

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

had a living room area and full kitchen which was excellent

the breakfast was very good too

no guest laundry.

best fitness center in a hotel i've seen with free weights and great treadmills and ellipical machines

pool was open, great morning breakfast friendly staff

breakfast, loved the fresh fruit

loved the breakfast and room

only negative was smelling chlorine at the entrance from pool area that was just off the

large rooms, with kitchen fridge and dishwasher

of pet hair still left on the floor

would have liked to try the pool but it was jam packed with kids!

room had a slight scent of pets but i suppose it's was to be expected since pets are allowed on the premises

view room looked out to what i would call the back of the hotel looking toward the small parking area

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

loved the bar area, which also served food, making it convenient after a long day of driving

we went to the bar for a custom drink after the game

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

was placed next to the laundry room and couldn't sleep due to the machines running all

need more parking

character, breakfast, pet friendly

$35 pet fee x two small dogs was way too expensive

good breakfast

the room was great and the kids loved the fitness center.

the breakfast could have been a bit better overall.

excellent breakfast

new property, nice breakfast.

small indoor pool with no hot tub

expensive, some of the staff were rude, no wifi or tv on sunday so unable to watch football game

girl at the front desk was very dry, she didn't even let us know the hours of the pool, gym or breakfast

no hot tub in the pool area.

it wasn t them but noisy kids running up and down the hall. poor parenting

kids running up and down the hallway

the other read as breakfast available because bar is on site and can be charged to your room

didn't use room service

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the

bar was fairly small (limited drink selection) but bartender was friendly

the bar and restaurant was closed on friday evening/

the laundry is convenient

the laundry area was very nice and clean

laundry 2$ bucks wash n dry

the pool wasn't warm enough.

it was great experience i love the place was beautiful and had nice amenities but no pool

the kitchen in there

smelled clean. staff were friendly. staff answered questions. grill area nice. kitchen adorable.

the pool was outside and not indoors

sad pool closed covid! sad no breakfast covid! not their fault.

pet friendly

guest laundry, was not sure if they have that

nice location and plenty of free parking around the hotel

excellent breakfast(grab and go type with fruits, oatmeal, cereal and sandwiches), front desk staff was

very clean, updated, nice parking area, good location.

parking was good

to the couple sleeping in the laundry room

laundry

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

grand kids loved the pool and breakfast was good.

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

parking lot was dirty (not picked up)

parking on a saturday night is not easy. lots of hoodrats

i liked the proximity to the airport and the option of airport shuttle.

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

all the hallway smelled like pet urine as soon as you come in from outside, we had only enough towels for one

traveling with pets and booking online, make sure it's a pet friendly room or they'll put you in a really nice

they had an activity for kids. and the laundry services

room was directly next to the laundry room

parking was great, located close enough to walk to the lake and downtown area

ice in the parking lot leading to the back door.

the rooms had plenty of space, and the pull out sofa bed was helpful for kids (though it would not be comfortable

we were told to put dirty laundry/trash in hallway

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

convenient to have the restaurant across the parking lot

breakfast was one of the best

i loved the staff and how clean it was. pool was amazing

very beautiful inside, wish the bar was open on the weekends.

breakfast was good it was a buffet

very comfortable bed and awesome shower and spa tub

friendly staff, nice pool, location close to where we were going to be.

stayed with our children and grandchildren so the kids could swim and the heater on the pool was broke

good shuttle service and did well with daughter who arrived first.

the location and that they take pets and have the outside chairs and tables.

there is also a small bar available downstairs

free shuttle from airport, to nearby restaurants and train station

very clean and accommodating. i inquired about an early check in and craig was really helpful!

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the free laundry came in handy as well

the pool and free laundry as well as the comfy beds!!

the laundry room was really free

there was a lot of young kids for a tournament but the hotel assured me that if i had any problems to let them

got in right before 11:00 and ordered food, gals behind the bar were kind and went above and beyond making me

the restaurant and bar were well run, and great efforts were made to address food allergies that were disclosed

only thing would have been not being charged for room service i ordered and didn t get.

party was 4 adults and 2 kids

that we got to tired from class all day. we didn't get to the pool .

pool and game room

i like that the water park was fun and my kids enjoyed it!

no enforcement of quiet hours, urine smell in room, unwilling to assist to find acceptable room, parking and

great parking. super comfortable beds and linen. great value. quiet.

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

pet friendly

they are pet friendly, but they charged us $75

the food at the bar was tasty and reasonable

well maintained, pet friendly, location, laundry, friendly and helpful staff.

free breakfast was amazing! even with flood repairs going on still very pleasant.

breakfast was varied and some good, healthy options. we were very pleased!

proximity to venue, breakfast, room was beautiful

room was comfortable, in a convenient location and had an excellent breakfast

the pool was fine, and real dinnerware was available in the breakfast area

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

staff is not friendly and breakfast is horrible

very nice simple hotel with a great pool and breakfast.

the pool was fine, and real dinnerware was available in the breakfast area

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

loved the fact it had a full kitchen

no extra charge for parking at the hotel

the pool and hot tub were clean and just the perfect temp

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

only thing was that the juice machine wasn t working for breakfast

the airport shuttle and parking were just what we were looking for

friendly welcome when we arrived, clean beautiful room, shuttle to airport at 4a.m.

most places offer bacon and sausage (not so much me but the husband and kids wanted meat) snd also some types

get back to hotel was a little nerve racking with kids, since you have to walk up the parking lot and people

would have been nice to have an on site bar that stayed open past 10:00pm

directly at the lake and walking distance to downtown - spacious rooms with lake view - indoor pool area was

girl at front desk said someone didn t use parking pass

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

breakfast was perfect. service was great. hot tub, pool room all great.

luckily they were both young kids so it didn t faze them, they had bendy bones

no free breakfast available, but had a restaurant on-site.

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

staff keep coming in the swim area making my kids feel uncomfortable and the hot tub didn't

wifi didnt work and was not told that at check in

00 parking fee to leave your car

check in person did not give us the right shuttle times.

friendly people, great bar and very comfortable room

have to request room service

staff at the bar were not very friendly and very inattentive.

the parking lot is also very close to a juvenile detention center, but it felt safe and secure, and the

parking was easy and close

going to a brewer game i would have liked a cocktail at the hotel but the bar closed at 10:00 pm

clean, new, decor, shower, amenities in the room, breakfast all very good!

i also didn't like that the hotel bar is still not open because of covid

laundry was also convenient

no public whirlpool/hot tub in pool area

helped us with our pet needs during our cross country travel and schedules

location, size of the room, pet friendly, gym.

the location and basketball court also the breakfast

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

fresh breakfast and coffee

and your hotel was the only hotel they offered breakfast included

really breakfast was just ok i saw many kids from going to the game, box cereal or waffle machine bagels toast

i asked where the laundry facilities were and he told me the second floor

we used the laundry room, very convenient to have

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i didn't like that we heard ppl doing laundry all day & night

breakfast was okay. parking was adequate

the breakfast was excellent and a large selection

the room was really clean, breakfast was fresh and the pool was definitely good after spending the day outside

nice pool and fitness room the employees were very friendly

the location was great, the room was clean and comfortable, the breakfast was great, and the staff was super

i loved the pool and hot

no laundry bag

complimentary breakfast exceeded our expectations

wifi checked. tv checked before

good breakfast, nice staff at the kitchen, she was very pleasant and helpful

the front desk staff were very helpful in accommodating pet stay, and would greet me whenever i come and go

dryer wasn?t working in laundry but it really wasn?t a necessary need

parking was tight

parking

the room is spacious and clean , great breakfast bar , friendly staff .

the pool and gym area were nice. the room had a door dividing it which was nice

parking is limited sharing with another hotel.

it had truck parking!

the hot tub was right next to the pool so that was nice if you kids swimming right next to you

too many kids in the pool area screaming and splashing into the hot tub.

liked the little card handout listing various amenities as well as the wifi password, but it would be nice for

and has laundry

my kids had an amazing time as well

pool cold and small

clean and quiet. breakfast was excellent!

kids enjoyed the playing cards and using the pool

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

there was room service, if you wanted to go that route, but no bar or restaurant to visit

nice size room, lovely shower. nice view towards the mall, gym, clean room...

pool (after seeing online there was a pool) the kids were really disappointed in that as we were

room & bar were quite pleasant