the hallway, stairs, laundry, and exercise room not cleaned the whole time

everything except the breakfast. family friendly free laundry the suits are great for families

while i didn't go swimming, that area looked very clean and was stocked well with pool towels (so many are not

the kitchen area was nice along with a garbage disposal

parking to check in at the lobby

breakfast was delicious

clean, amazing breakfast, nice staff

it was impossible for my kids to wash their hands without me helping

more breakfast items for breakfast

loved the pool and fitness room

not enough parking, had to park over at car wash

refrigerator in room wasn t very cold; treadmill in gym could use some maintenance

nice size hot tub and clean pool

the room was excellent, very clean, plenty of parking space, staff and service was great.

need to better mark the entrance to the parking lot since the hotel shares the driveway with other businesses

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

it was clean, ample parking and breakfast was included

staff was great and the rooms were nice and large. applebee's across the parking lot was nice.

the hotel was great. rooms were clean. breakfast was ok

we enjoyed the pool, and the staff were very polite, nice, and welcoming

the breakfast was very weak.

room was spacious and liked the kitchen space.

beds were a bit too firm for me. small pool, but perfect for kids to play in.

the pool was small.

another bonus is that the laundry is free

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

it s nice having laundry on premise

kitchenette & free laundry. closer to many places.

no laundry facilities or s microwave

shuttle to airport was full at 0500

place was quiet, the pool was not packed, seemed pretty clean and all employees were very nice.

the convenience of its location (close to airport and some shopping), the airport shuttle, and long-term parking

the buffet breakfast, while not free, was excellent and moderately priced

i did not eat breakfast.

everywhere and they were running in the pool area through the hall ways and even playing in the gym

it really scared my kids and my wife

the pool was actually warm

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

we were across from the laundry room and it was a bit loud

and laundry was 24/7

highlly recommended and nice walk area for pet owners on the side of the hotel to use, but remember to pick up

kitchenette area was nice, low lighting everywhere

the airport shuttle and free extended parking was a bonus

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

people right next to entrance door smoking all the time so kids got smoke blown in face everytime we walked in

the kitchen is so cute

it was noisy from kids playing and running around on upper floors early afternoon and evening

plenty of long term parking for our vacation and shuttle was quick

fitness room had no wipes or spray bottle for cleaning equipment.

plus the epidemic had the pool weight room n other amenities closed

shuttle didn t have driver

shuttle service

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

no laundry room.

having a full parking lot and having to park at adjacent mcdonald's

continental breakfast there wasn't any other than that the stay was great

liked the pool and the hot tub

carpets could use cleaning

was odd that their was no free wifi unless you were some sort of rewards member

it was clean, had a restaurant, wifi and breakfast. staff was pleasant and helpful.

the spa was amazing and the outside fire was awesome

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

gym, free laundry, kit in room,freindly staff

the free laundry came in handy as well

the laundry room was really free

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

nice little bar and kitchen that stays open till 11pm

stayed here solely for the indoor pool for the kids

pool area closed due to covid-19

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

*no pool or hot tub

i was disappointed that the pool was not in service

no breakfast options n sundays

the morning breakfast was nice and it all was out at the time they said it would be and what was supposed to

very nice simple hotel with a great pool and breakfast.

staff is not friendly and breakfast is horrible

addicts is in the kitchen making the breakfast

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

great wifi, cable tv, kitchen, free breakfast that was one of best had,nice staff

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

paying for parking in the city

wifi could have been stronger.

i liked the proximity to the airport and the option of airport shuttle.

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

breakfast was so good

our room wasn't ready yet due to the situation but we were able to sit at the bar and eat our dinner we brought

hot tub and location near airport. loved the shuttle bus

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

the breakfast situation was the only issue

breakfast was perfect. service was great. hot tub, pool room all great.

unfortunate circumstances of having pipe burst,7 rooms down, no pool, tech room destroyed, no wifi,and more

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

kids

kids were little

have to request room service

clean, friendly, shuttle to airport

check in person did not give us the right shuttle times.

had received 9 inches of snow the day before and the parking lot was full of cars that had never been moved

staff at the bar were not very friendly and very inattentive.

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

just the breakfast but it was due to covid 19

curtain was torn down so had to be carful when closing them but hey i did not care i was tired, kids were happy

i was in a king suite (pet friendly) and it was nice and spacious for my dog to play in

breakfast pool

the wifi didn t work good

awesome pool, hot tub and gym

fast wireless wifi

pleasant staff manager , happy, friendly, helpfully, and breakfast was perfect for the little children , everyone

well maintained, pet friendly, location, laundry, friendly and helpful staff.

the bar food was good

well maintained, pet friendly, location, laundry, friendly and helpful staff.

location for anything at state fair park or the speedway, free parking, close to restaurants and stores and near

meager towels, pool is very shallow!

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

the breakfast isn't all that.

it s clean staff is nice and the breakfast

good breakfast and excellent room

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

breakfast (eggs, sausage, waffles, muffins, cereal, juice, coffee) was appreciated and the free shuttle within

loved the shuttle, fantastic time

love the free shuttle and ambassador bar and food

laundry facilities not on our floor

we used to stay here when our kids went to school here

i used shuttle bus every day and i can see this service as an excellent.

was no airport shuttle, and i couldn't find the pickup spot to get back to the hotel from the ballpark

the hotel is beautiful it has really nice rooms. the room service was awesome.

we went to the hotel for a 1 day vacation from our dogs & kids

no room service

rooftop bar was beautiful and cozy

better machines in fitness room

food was fabulous and rooftop bar excellent!

guest laundry services available

gym was away from the from the front desk down in a hallway by the grand avenue mall and the

nice pool and hot tub

the hotel is very good. great location and staff. we enjoyed the pool.

breakfast was better than most hotels

the walls are thin. laundry is to expensive they had no breakfast..

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

offer breakfast , however the staff in charge of the bar & kitchen did not show up on time

hade to pay for wifi, breakfast, and parking

the bathroom is a little tiny. the gym could use a little room ventilation.

bar in restaurant was great

our room was next to the gym. very loud. the manager compensated us for it

comfy bed, easy walking distance to bucks vs warriors bball game with kids.

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

the gym was well equipped- much nicer than most hotel gyms i've seen

customer service, cleanliness and room service

great location. good breakfast. free laundry facility. very helpful staff

pet friendly. huge rooms. clean and well designed.

well equipped kitchen with cleaning supplies

the view from room was great. room size, breakfast and staff were all fantastic.

the breakfast on sunday was very good

on-site gym and laundry facilities were great, as was the breakfast buffet

free breakfast, and full kitchens in the room.

on-site gym and laundry facilities were great, as was the breakfast buffet

pull out couch accommodated our kids well

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

fitness center needs a bike or 2 .

the wifi was fast and reliable enough to get some work done and join some zoom meetins

great fitness area

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

staff were super friendly. breakfast included in the stay was awesome! room was nice.

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

really liked the breakfast, so many extras,,

i during continental breakfast time helping to pour things when my hands were full, offering my kids crayons

cleaning service came into our room while we had the dnd sign out and scared my kids and woke my little up from

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

room service

the staff was great and the food at the bar was very good

never received room service so sheets were not changed and garbage cans not emptied

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

the breakfast was great

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

having to pay for wifi

laundry available 24/7 with coins

includes laundry and gym which was really nice

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

they had an amazing gym!!! great bar too.

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

no pet fee.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the hotel bar has bartenders that don't know how to mix drinks. ugh.

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

yes, the pizza on the room service menu was terrible!

i booked this hotel stay on bringfido as we were traveling with our pet

breakfast in the cafe was delicious. comfy bed, nice shower, prompt room service.

great for families travelling with kids, (you can hear the person in the next room sneeze

espresso bar , marble shower, living room as well spacious stay

large bag of trash sat on one side of room door and a large pile of laundry on other

there was no bag in the room for my dirty laundry

stripped and made my own bed, had to bring my dirty laundry/garbage

loud construction outside. no laundry or room service.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

from check-in to breakfast and check-out the service was spot on.

room was great pool was great

hotel with a generous happy hour and free breakfast

ambiance, great service at the bar by hotel employee and huge rooms

great happy hour and breakfast

room service was amazing. bed was very comfortable.

the bed was very comfortable and the fireplace in the room made the room more cozy

the little cab is gone and the pool was closed.

i recognize this is a pet friendly hotel, but that should not exempt them from city ordinances that say animals

spa suite is weird

the room service button didn't work, and then they just didn't bring my order up and i was late for

prices (too high), i live in a small town and the bar is definitely making money off their drinks

having young kids at home we don t get out much and this stay was sure a real treat

perspective: this is rather petty

rooms are beautiful! high ceilings, plenty of amenities, fantastic gym! location is fantastic!

laundry facility is convenient

the history behind the hotel. the rooms, and the bathroom. aldo great to have a kitchen in room.

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

was no private wifi and the television was small and didn't have a whole lot of channels

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

the hotel has a nice laundry room

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the bar area was nice and staff was very helpful.

the breakfast was wonderful and the outdoor seating area was a great place to enjoy it

parking was easy and close

going to a brewer game i would have liked a cocktail at the hotel but the bar closed at 10:00 pm

free parking

location, cleanliness, wonderful breakfast

crowded breakfast area. could be redesigned a bit to feel less tight.

laundry was also convenient

big room, very clean, good size gym, and lovely swimming pool

staff did not take out an empty pizza box that was on the kitchen counter

beds were comfortable, bathroom clean/fine, kids were happy

the pool was warm and the facility was in a very convenient location.

lobby has free pool table

one mentioned until after checking-in that the pet could not be alone in the room, despite having his kennel

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

pet friendly, staff was very nice and accommodating.

gym was good

it was great to have a full size kitchen in the room and laundry in the basement

also our room was as the end of the hall near the back door which allows access to the garage and laundry

also, access to laundry was a nice perk

for long stays i need a laundry, so i used the laundry here several times

kitchen, laundry, location, restaurant

dirty microwave and laundry area

i only like the big parking lot.

parking lot could be fixed up and attended to, but most important of all, get some new flags

it was clean and had a nice bar lounge area.

i loved that the staff was friendly and helpful at all times.my son loved the pool!

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

the pool was rather chilly. the kids didn't mind one bit, but it was a struggle for mom and dad.

no hot tub in pool area

the rooms are spacious and clean and every room i ve rented has always had a full kitchen

spa smell in the hallway was noxious.

a very nice location with great views, we found the hotel charming and very romantic in the king spa

with classic architecture, short walk to the lakefront and a shorter walk to a sports bar and excellent irish

the bar serves top notch beverages

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

there is an atm next to the laundry facilities but no change machine

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

also, the facility wasn't accommodating with the laundry facility

loved it all - even the free breakfast (which i thought would be crappy and it wasn't - included lots of choices

we needed baby bed but hotel doesnt have. swimming pool warm nice but small.

newer hotel, pretty clean. i liked the breakfast in the morning.

and the pool was a bit small

staff was watchn me everything i did my kids went to pool n she was there as well tell me my child can't wear

pool is really small, no hot tub staff was rude when i asked about directions out of racine towards

i booked this hotel because it said guest laundry

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

the laundry is also ok

is unfortunately a laundry list: - stains that look like blood in the bed

no laundry bag

wifi checked. tv checked before

the rooms were amazing breakfast was great

was good and kitchen staff very friendly

the pet friendly and people friendly staff. coffee bar was good to make a evening stop.

there was room service, if you wanted to go that route, but no bar or restaurant to visit

room & bar were quite pleasant

pool (after seeing online there was a pool) the kids were really disappointed in that as we were

loved the gym, was able to get my daily strength training in and cardio

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not

the laundry area was very nice and clean

the laundry is convenient

laundry 2$ bucks wash n dry

breakfast was great

the gym was a bit small