well maintained, pet friendly, location, laundry, friendly and helpful staff.

we enjoyed the pool and had a great breakfast

the breakfast was hot and great loved the oatmeal section and the toppings for the

i didn't want to stay downtown and have to pay for parking so i ventured to hampton inn and suites not expecting

the desk clerk said no room due to no reservation even though the parking lot was empty

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

good parking, check in was a breeze, room was clean, breakfast was great, staff was so friendly and

the breakfast area was nice and clean

early check in friendly front desk staff-recommended local restaurants clean comfortable walking

laundry was also convenient

someone to service bar would of been nice ! more staff

the beds were very comfortable and we had our own little kitchen area!

the pool area was clean, if we had more time we would ve definitely used the basketball court and

the pool was closed for maintenance

very good location, very close to to a supermarket. plenty of parking

crowded breakfast area. could be redesigned a bit to feel less tight.

free parking

fitness room was very nice with new machines

breakfast was limited, but that is to be expected with the current covid-19 situation

room & bar were quite pleasant

there was room service, if you wanted to go that route, but no bar or restaurant to visit

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

pool (after seeing online there was a pool) the kids were really disappointed in that as we were

there was room service, if you wanted to go that route, but no bar or restaurant to visit

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

property was amazing! spacious rooms and great shuttle! staff was amazing as well!

love the free shuttle and ambassador bar and food

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

no laundry bag

no wifi the entire stay.

the breakfast was excellent and much better then at the other hotel we stayed at

kitchen lady was very rude to us even using inappropriate words towards our kids.

felt like i was at my own gym

laundry facilities not on our floor

well maintained and great staff. shuttle service is great!

rooms/shuttle mainly very nice driver

restaurant no longer open, that's a bummer. food is available in the bar and cafe though.

large clean room. friendly staff. shuttle service to summer fest was appreciated.

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

about 2 electrical outlets in my room worked, the wifi was very weak/did not work at all, towels were stained,

parking lot was full of snow and cars covered in snow so not many places to park

i slipped in the parking lot and almost fell

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

grand kids loved the pool and breakfast was good.

pet friendly room is a plus and accommodated my service dog

breakfast hrs felt a bit rushed for late risers

the pool was closed.

great breakfast, clean room, friendly staff

location, interior decor, customer service and breakfast eas excellent

laundry facility is convenient

rooms had everything you could need; a full kitchen, and great sized bathroom

only complaint was about room service

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

bar closed too earlier & no room service available for alcohol after 8 on a sunday evening!

messed up our room service order, never put the order in

clean rooms, comfortable bed, excellent room service breakfast!

room service from the bar and grill until i was denied room service and asked to leave.

the bathroom is a little tiny. the gym could use a little room ventilation.

the staff, especially the restaurant and bar staff were exceptional!

gym is too small, pool is too dark, paint it bright. now it looks like the water is not clean...

we especially liked the pool and hot tub

rooms are fantastic! hotel reception & breakfast are both outstanding

friendly staff, great room, very nice breakfast.

to some maintenance the swimming pool and spa were cold

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

very nice personnel and the hotel ambiance. decent view of milwaukee. nice patio for your pet.

elegant as this hotel was, i was surprised that they allowed pets

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

the kids were excited with the tv station's for kid's

least should have been restocked), electronic blinds in the room did not work properly, wifi didnt

dirty microwave and laundry area

the pool was dirty and the body fluid clean up kit was open and used

breakfast room service missed the bacon requested

the outdoor pool looked nice

the parking lot was full both friday and saturday when i came back in the evening

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

the breakfast was great

no pool for kids

my room was huge, super comfortable large bed, fabulous bathroom, flat-screen tv, wifi working very well

guest laundry services available

had a pool and the tv was smart with free premium options.

we like the location, rooms and staff. it s our second time staying here. we loved the gym

in shower, wouldn't stay open on it's own, had to wedge a bar of soap in to let the water drain

wished the hotel bar would have been open

breakfast is so good very clean

variety available for breakfast

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

the wifi was fast and reliable enough to get some work done and join some zoom meetins

the smell of the bedding was too strong. they must use a very strong product for laundry.

stripped and made my own bed, had to bring my dirty laundry/garbage

large bag of trash sat on one side of room door and a large pile of laundry on other

there was no bag in the room for my dirty laundry

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

the pool is full of dirt

full breakfast them har boil egg.

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

there was a sweet 16 party on the 6th floor and there were groups of unsupervised kids running through the

breakfast options some no pork items would of been nice

gym was closed, but that's the pandemic for ya.

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the access to doing laundry was a nice extra!

the walls are thin. laundry is to expensive they had no breakfast..

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

was a full service restaurant within the hotel however there is only a bar/seating area with a kitchen that can

on-site gym and laundry facilities were great, as was the breakfast buffet

bathroom should be re-tiled. need better brighter lighting in kitchen area

we had a king studio for my wife and i plus our 3 kids

free breakfast, and full kitchens in the room.

pleasant front desk staff, great breakfast, clean room and always fresh smelling

the gym was fine

we loved the games for kids and the pool

the pool was colder than expected.

we chose this location because it had an indoor pool that our kids could play in

loved that the pool is open 24 hours

great location. good breakfast. free laundry facility. very helpful staff

well equipped kitchen with cleaning supplies

almost a full kitchen, no stove, but it was wonderful

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was

the other amenities this place had to offer ( cold breakfast instead of the buffet, no jacuzzi or pool access,

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

great fitness center

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

didn t know upon booking that there wasnt a secure wifi service, we needed it to work a few mornings but needed

perspective: this is rather petty

also charged $100 pet fee, which seemed high

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

when i ordered room service, the food was cold by the time it got to me.

the room service button didn't work, and then they just didn't bring my order up and i was late for

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

laundry available 24/7 with coins

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

never received room service so sheets were not changed and garbage cans not emptied

00 parking fee, and that breakfast was not included, nor was wifi

in bathroom & kitchenet(for that price, should have been glass)-no liners in bathroom wastebasket-gym could have

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

we chose a room with a kitchen and it was well stocked and clean

felt like a luxury stay being so close to the golf course

is unfortunately a laundry list: - stains that look like blood in the bed

i booked this hotel because it said guest laundry

no laundry soap or dryer sheets.

laundry machines broken breakfast items were empty

dirty laundry in hallways,

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the hotel bar has bartenders that don't know how to mix drinks. ugh.

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

extra measures for covid. dining and room service were fantastic!

my kids got the breakfast and one liked it and one did not

our kids loved the swimming pool with the beautiful views, and my husband and i loved taking in all the

the gym is in an awkward place.

had order food in the evening and was told the kitchen was open until midnight

i like fireplace in the lobby, its nice to sit there and read during evenings

the room service breakfast was delicious and arrived quickly

that's something my friend and i always get,, but it was already almost full with the mini bar items

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

restaurant room service trays let in hall way to long

they had an amazing gym!!! great bar too.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

hotel restaurant and bar was exceptional

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

their laundry dispenser was out of order, my remote for my tv was broken

i had a few issues and not all due to the hotel, earlier in the morning we had a few kids screaming, we had a

handicap parking to far

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

it was great to have a full size kitchen in the room and laundry in the basement

also our room was as the end of the hall near the back door which allows access to the garage and laundry

also, access to laundry was a nice perk

for long stays i need a laundry, so i used the laundry here several times

pool hours. gym and pool very small

states free shuttle to the air port which is true but there is a $35

small pool that opens late.

the pool was a disappointment.

shuttle driver gentleman was very nice.

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

too noisy- laundry ran all night

hotel great. rooms great. staff amazingly great. breakfast great. everything great!

everything was great to me the kids loved it too!

there were so many kids all screaming and monopolizing the pool and hot tub

the laundry is convenient

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

the cleanliness the staff it's outstanding pool area could use some attention

wifi and parking were great

with classic architecture, short walk to the lakefront and a shorter walk to a sports bar and excellent irish

room with a kitchen, quiet and confortable bed

were unable to use the fireplace although it was august it was chilly in the evening

location and amenities, including spa and restaurant.

the restaurant and bar were perfect - our one dinner there superb, as was the service

the breakfast was sub-par. i was surprised by this.

the kitchen was well equipped and fully functional for our needs

the kitchen in there

laid out nicely and pet friendly.

sad pool closed covid! sad no breakfast covid! not their fault.

the wifi didn t work good

breakfast and hours for pool

awesome pool, hot tub and gym

pleasant staff manager , happy, friendly, helpfully, and breakfast was perfect for the little children , everyone

on wifi with data saver so just gave up

excellent breakfast

liked the pool for my kids because it was a decent size so i could have eyes on them at all times

pool looked dirty

small indoor pool with no hot tub

the breakfast in the morning was very delicious as well

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

wifi wasn't able to be connected to

parking lot not plowed very well

conveniently located for local baseball tournament, easy access to highway and easy parking

the room was next to the laundry room and seemed a bit warm

smelled pot each time we walked passed the laundry room

staff was awesome. clean and very friendly. loved the shuttle to airport and back to hotel!

no towels 2nd day the fob with dead battery room service to make bed and provide towels unacceptable

on the evening of june 6,2023 was so helpful and totally on her own, moved me and my three kids to a room closer

breakfast was quite good

pool was small

the room was excellent, very clean, plenty of parking space, staff and service was great.

the breakfast was really good. lots of options. the pool area was nice.

booking a free shuttle pick up via booking

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

the wifi signal was not the best

pet friendly and the rooms are adequate. the beds were very comfortable.

kids enjoyed the swimming pool a lot, and room is clean

very nice simple hotel with a great pool and breakfast.

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

very nice simple hotel with a great pool and breakfast.

the parking was horrible

no breakfast options n sundays

dumpster in the main parking lot was filled with used room furniture and construction material

small pool and hot tub

free breakfast, free wifi did not work very well, and they lost my reservation and sent me on a goose chase to

nice place, ok for business travel, enough parking place, nice omlet at breakfast

i like the parking how easy it was to pull up and just park and go inside

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

no laundry room.

maybe they have a pet monkey

free shuttle service to and from the airport

the noise in the parking lot was extremely loud - a gathering of people were enjoying themselves a little too

clean rooms, great breakfast,price!

the pool

from the staff to the pool

only petty complaint was the tile was a little load in the bathroom and the limited availability of

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

i did use the laundry facilities and they were in some need of maintenance

the breakfast offerings leave nothing to be desired, exhibiting uncompromising quality

the most, the beds exceptionally comfortable, a little noise from kids running around but not so much to

breakfast was

no laundry facilities or s microwave

the buffet breakfast, while not free, was excellent and moderately priced

room service was not always available for some reason

location; breakfast; airport shuttle; restaurant open till 11pm

bar stays open til 12am or later depending and the food was pretty good

we were across from the laundry room and it was a bit loud

and laundry was 24/7

everything and breakfast swimming area is awesome kids love it

pet friendly for our little dog

close to airport. on demand shuttle. clean, well-appointed rooms.

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

beautiful property, immaculate facilities, great breakfast

she coordinated it to have the shuttle bus driver drop off at the ups and shipped here so when she got here

and breakfast

had to make several calls to the front desk after 10pm since there were kids running

it really scared my kids and my wife

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

gym, free laundry, kit in room,freindly staff

the pool and free laundry as well as the comfy beds!!

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

the front desk at this hotel were very nice and friendly they have very good service and wifi here too

pleasant and well serviced bar and restaurant

is now pet friendly and my wife has dog and cat allergies and the first night she had a horrible time, as

location is great for an early flight. bar open and food good.

great, fast, reliable shuttle service!!!!

the pool and laundry were being repaired so i wasn t able to use

bar was open until 11pm

staff was great. pool was nice and water was warm. room was neat and clean.

staff, room size, cleanliness, breakfast everything

very comfortable bed, clean, spacious. nice bar and snack area in lobby, good breakfast.

good facilities with free parking, pool and a little

nice breakfast, very accommodating employees and very nice clean rooms.

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

they have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

no plastic bag to put dirty laundry in

for room service were a little confusing

we only had breakfast there, which was amazing chef was fast getting food out looked good and tasted great

would have preferred free parking. husband couldn't connect to wifi.

wifi did not appear to be included unless you are a rewards member

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

smell of the room was stale, musty and pet urine

it was clean, ample parking and breakfast was included

the free continental breakfast!!!