extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

it felt very safe and the parking lot was easy to get in and out of

fresh breakfast and coffee

i didn t eat breakfast and it was great

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

was clean, comfortable, the bath towels were nice, the free breakfast was nice and i appreciated the 11 am

the breakfast was adequate.

the bar in main hotel was a nice venue and relaxing to meet and chat with other guests and staff while

laundry facilities not on our floor

large clean room. friendly staff. shuttle service to summer fest was appreciated.

i used shuttle bus every day and i can see this service as an excellent.

it was nice that the bar was open after midnight so we could get a night cap after a busy day

we did not see a room service menu. not sure if that is available.

well maintained, pet friendly, location, laundry, friendly and helpful staff.

the shuttle service made it so convenient and saved me a ton of money in parking

breakfast is fine.can able fill my tummy. hope next time of our visit has a microwave in a room.

it was clean, the parking was safe, the breakfast was decently presented and tasty.

free breakfast was amazing! even with flood repairs going on still very pleasant.

staff allowed us to have an early check in and kept our bags for us when checking out

i wish food was served at the bar late.

comfy bed, easy walking distance to bucks vs warriors bball game with kids.

hade to pay for wifi, breakfast, and parking

it would have been nice to have room service after 10 pm for beverages, light food, etc.

laundry facility is convenient

it has a good hotel bar too

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

were excited that the attached restaurant and bar were open again

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

several restaurants on site with reasonable prices and even room service prices were not bad

have welcome mini golden doodle dogs that you can pet in the lobby

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

breakfast crew was very friendly

clean , safe ,close to center ,friendly staff ,good breakfast,

guest laundry services available

the breakfast was good

the hotel is very good. great location and staff. we enjoyed the pool.

we like the location, rooms and staff. it s our second time staying here. we loved the gym

staff was awesome & kind, able to grant my request for early check in & late check out

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

the room is extremely clean, and the facilities (guest gym, laundromat) are excellent

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

great breakfast with great starters, fruits, beverages, and ambience

worst breakfast!! slow wifi no parking

fitness center needs a bike or 2 .

variety available for breakfast

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

there was no bag in the room for my dirty laundry

loud construction outside. no laundry or room service.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

the smell of the bedding was too strong. they must use a very strong product for laundry.

stripped and made my own bed, had to bring my dirty laundry/garbage

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

the breakfast was tremendous! the pool was great for kids. awesome location.

breakfast was good

i during continental breakfast time helping to pour things when my hands were full, offering my kids crayons

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the lobby of the hotel is beautiful and the bar in the lobby looks very inviting

on-site gym and laundry facilities were great, as was the breakfast buffet

pleasant front desk staff, great breakfast, clean room and always fresh smelling

free breakfast, and full kitchens in the room.

was extra clean, rooms are huge with fully equipped kitchen

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

great location. good breakfast. free laundry facility. very helpful staff

be aware that they do not have a pool but instead a small splash pad (might be good for toddlers

breakfast has waffles, bacon/sausage, oatmeal ect

the hotel doesn't have a pool, but they do have a splash pad to entertain the kids, but the water was freezing

the breakfast on sunday was very good

bar and restaurant is also very good with well trained servers and bartenders

i was given a pet friendly room with no view

rooftop bar was beautiful and cozy

great fitness center

no room service

gym was good

we loved the games for kids and the pool

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

we chose this location because it had an indoor pool that our kids could play in

pool was extremely cold and i couldn't use it

the room service button didn't work, and then they just didn't bring my order up and i was late for

room was above the bar so it was quite loud

we travel with kids 6, 8, and 11

enjoyed the champagne bar, aria breakfast, art gallery, vinyl albums and turntable in the room

room service was late and most of it was cold or horrible tasting

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

laundry available 24/7 with coins

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

bar and restaurant were very nice as well and staff was knowledgeable and helpful

never received room service so sheets were not changed and garbage cans not emptied

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

the fitness room was very small

the hotel bar has bartenders that don't know how to mix drinks. ugh.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

fabulous breakfast and wait staff! need more staff in the bar at night.

champagne from room service the bottle was wrong

the hotel staff was very friendly! we also loved that the hotel was so pet friendly.

even our kids are already wanting to go back, they thought it was the coolest hotel ever

the gym is in an awkward place.

spa suite is weird

room service was amazing. bed was very comfortable.

too many kids being over served and causing chaos

the room service breakfast was delicious and arrived quickly

i recognize this is a pet friendly hotel, but that should not exempt them from city ordinances that say animals

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

was a tad small and house keeping left a pile of dirty smelly laundry on my 3rd floor in the hallway all night

is unfortunately a laundry list: - stains that look like blood in the bed

no laundry soap or dryer sheets.

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

the staff in the bar were really great as was the restaurant and the food was amazing

no pet fee.

kitchen, laundry, location, restaurant

also our room was as the end of the hall near the back door which allows access to the garage and laundry

it was great to have a full size kitchen in the room and laundry in the basement

for long stays i need a laundry, so i used the laundry here several times

also, access to laundry was a nice perk

laundry was also convenient

no public whirlpool/hot tub in pool area

we, as a traveling family appreciated the most was the early checkin and late check out

the pool area was clean, if we had more time we would ve definitely used the basketball court and

breakfast meats were over cooked (bacon, canadian bacon) and dry

there is a restaurant and bar on property that were worth visiting

clean, kitchenette adorable.

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the

lights could be dimmed and despite the old charm, the wifi worked fine

location and amenities, including spa and restaurant.

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

no breakfast. not enough parking.

it's pet friendly but you have to pay a high fee depending on how long your staying there they charge

we called the day before to make sure we had a shuttle to the airport

laundry

to the couple sleeping in the laundry room

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

the shuttle service to and from the hospital was very good

elevator wasn't working and the bar wasn't open due to staffing issues

location, overall cleanliness, available parking, excellent staff

the front desk ladies were so nice! breakfast was very good!!

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

fitness room was very nice with new machines

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

no breakfast and it's a good distance.

and warm in the room and housekeeping was awesome front desk was very nice very easy to find a parking place by

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

shuttle arrived promptly at the airport in a snowstorm

its very cozy and nice people. plus i like the pool and hot tub!

the pool was a disappointment.

service - rose is the sweetest i remembered her from my first visit last year well equipped gym ; great outdoor

check in person did not give us the right shuttle times.

states free shuttle to the air port which is true but there is a $35

spacious rooms, clean, friendly staff, excellent shuttle driver

nice size room, lovely shower. nice view towards the mall, gym, clean room...

loved the gym, was able to get my daily strength training in and cardio

breakfasts or dinner it s doesn t matter ,amazing bar also

pool (after seeing online there was a pool) the kids were really disappointed in that as we were

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

too noisy- laundry ran all night

room was great, staff excellent, like the bar and pool. nice and quiet and well kept. thanks

fitness room also out of order

kids running around and jumping could be challenging if you wanted to rest.

no laundry bag

great and accommodating staff. wonderful gym!

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were

took a bit of effort to get housekeeping, but i assume it was because a pet was involved

also they don't have a daily room service cleaning

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

the airport shuttle and parking were just what we were looking for

number of kids in the pool area

parking for car for our trip

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i

nothing to not like, though accessing the breakfast area requires going down a flight of steps.

the pool was fine, and real dinnerware was available in the breakfast area

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

the breakfast was solid (ex:7)

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

breakfast had menu each day with hot eggs and meat, nice small bar, modern equipment in gym.

clean, spacious rooms, quiet, super breakfast

breakfast climbing their boiled,they served canadian bacon and called that turkey bacon lots of kids running

location, interior decor, customer service and breakfast eas excellent

of noise at night and kept us up very late and too many people in the pool and kids were dirty

great breakfast

we appreciated the water bottle refill station outside of the gym too

small pool

no plastic bag to put dirty laundry in

easy to get to, plenty of parking

was easy access and free parking which was not typical of the other milwaukee hotels

fitness center

would have preferred free parking. husband couldn't connect to wifi.

no laundry room.

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

to airport, shuttle service, very clean

were pet friendly but not for they're king suite we didn't stay there had to make other arrangements

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

the pool and free laundry as well as the comfy beds!!

gym, free laundry, kit in room,freindly staff

the laundry room was really free

location.....breakfast

the room was very clean, the bed was very comfortable, and the wifi was the fastest of the 4 hotels we stayed

the fitness room was well maintained, the breakfast was great

rooms were comfy and the pool and spa were great

i like the pool, the comfortable beds and the hot tub.

i didn’t want to pay for the kids who don’t eat much

i liked how it had a restaurant and bar inside the hotel

is now pet friendly and my wife has dog and cat allergies and the first night she had a horrible time, as

the guy at the front desk told us the pool was closed but a few minutes later we saw kids swimming in the pool

hair in pool, hair in towels, hair on the bed and hair in the bathroom!

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

lots of kids running around lobby reception area

during the day hours it felt like a child care service, kids running the halls, using scooters through the

my kids wished there was a pool, but we really didn't spend much time at the hotel, so it was fine

my room was close to laundry room and staff was doing laundry all the time.

shampoo or conditioner, no dirty laundry bag

laundry room will be nice

value was good. staff were great. buffet was great. parking is ample and free. rooms fine.

or at least employee of the month and the general manager's parking space for the entire month of july

no laundry facilities or s microwave

exterior of the hotel was a bit dated but it was a short distance from the airport and the shuttle was amazing

location and parking were exceptional

dispenser holders in the bathroom were empty and replaced with a bar of terrible soap

service, hotel in the process of remodeling, they are pet friendly even though we did not have the pets with us

we were across from the laundry room and it was a bit loud

and laundry was 24/7

the kitchenette sink in our room was gross the drain was full of food which looked like vomit

the bed and small kitchen type area.

just as described, airport shuttle and friendly staff

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

offers around the clock airport shuttle as well

everywhere and they were running in the pool area through the hall ways and even playing in the gym

it meet my expectations. location friendly staff very nice shuttle personnel .good breakfast

we took the shuttle to the airport and that was nice

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

pool was heated, food was great, room was clean

huge and very nice, the pool was good and the sauna worked

great bar tender and selection

great value. pool, sauna, fitness room. free snacks, breakfast.

wifi seemed to be in n out for me

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

also all luggage transportation carts were used so a laundry cart was found to use

laundry room has been out of detergent for a week and the dispenser ate my dollar

they have a laundry facility that is of reasonable price

common grounds outside were littered with trash, drug paraphanilia and the parking lot with

dirty microwave and laundry area

it was clean and had a nice bar lounge area.

we both enjoyed the bar and coffee area

breakfast room service missed the bacon requested

the parking lot was full both friday and saturday when i came back in the evening

nice, clean room, good breakfast sekection, frieny staff.

pool,hot tub, location,breakfast, quiet, clean,

breakfast was quite good

room (handicapped room, although not handicapped) shuttle service, the bed comforter, flavored coffee

pool closed at 9pm

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

finding a parking spot is a breeze

love that they are pet friendly

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

wifi was slow, tv guide dad to understand

staff had food available for me and others, prior to the actual designated breakfast hours, as we needed to

it was clean, ample parking and breakfast was included

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

the laundry is convenient

they do not offer a free breakfast but that is ok with us

so clean and had a very nice breakfast

the pool and laundry were being repaired so i wasn t able to use

friend went to use the gym and found that children had used the gym as a playground after using the pool

very comfortable bed, clean, spacious. nice bar and snack area in lobby, good breakfast.

that the breakfast was cooked just how i liked it and the room was clean

staff is very helpful and friendly and the lobby has a very nice bar and food

never got room service

breakfast and committed staff aplus plus.

gym hasn't been open for awhile

i loved everything about this hotel not to pricey,my kids enjoyed the pool.

the staff even watched the parking lot i seen a vechile with people sitting in the lot by my vechile and a

i don't think they have an indoor pool.

mini kitchen with everything

pool, fireplace, and grills

loved the kitchen and room style it has a homey touch to it

it was very quiet. the breakfast was amazing. the staff was very friendly and helpful.

the pool area was a lot of fun for the kids

parking is not great

only thing that we would love is for the pool hours to be longer as we were busy all day and by the time our

trash can in kitchen needs to be bigger.

it was impossible for my kids to wash their hands without me helping