pool and workout area was not what we expected. small cold pool, not much of a workout gym

pool and workout area was not what we expected. small cold pool, not much of a workout gym

it was located in an excellent location with convenient, safe parking

nice place with under ground parking and a good food

everything from check in to departure was smooth. breakfast was outstanding. staff excellent.no

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

the included breakfast was amazing

breakfast was amazing

good breakfast, and off-street parking available

it also has a safe parking

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

the staff were very welcoming, they spoke english and served a delicious breakfast

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

the staff were helpful and kind. the included breakfast was a great way to start my day.

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast great- staff were very helpful

the is no room service, and the restaurant is not opened late.

breakfast was absolutely delicious

thought breakfast was included, and it was late starting

the room was comfortable , with large window to a garden , cables and wifi

uncomfortable and not very secure parking

parking, location, secure. good breakfast starting at 6:30.

i did not use the parking, there were not many space

parking place for free

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

lovely pool area, nice breakfast and area to sit out by the pool, staff very helpful, good wifi, very reasonable

i was woken up at 6:30 am because of some hammering sound and kids running and yelling outside

very fair price for laundry too

laundry service ($8 per load) was efficient

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

they did my laundry for free and did not give me any hard time when i had to cancel the last night

they also took care of our laundry and fed us the most amazing breakfast every morning

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

great bar and breakfast

i like that the bar is downstairs

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

no clothes iron available. wifi is good, not great.

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

perfect for adults

the daily room service was great

socializing in in the restaurant and bar was enjoyable

included breakfast was good

i was grateful to have laundry service

i like the staff and the room service. my room was always clean and organized.

good breakfast, location is central. very helpful and friendly staff. wifi works good.

strong wifi and free coffee in my room, i was set

the lovely antique building & pleasant breakfast are also worth mentioning

she told me i could have my laundry done on sunday

it was raining and cold this time of year (november) so i didn't get to use the pool

friendly staff, large room, great pool

wifi in the rooms was unreliable

there is no gymn (wrong

services of the hotel are extremely expensive (taxi, room service, laundry)

laundry lady banging on everyone's door early in the morning

laundry prices were ridiculous (5 dollars per t-shirt)

room was excellent and next to the small gym so perfect for me. the pool and hot tub was fab

the kids used the pool but it was very cold, adults enjoyed the jacuzzi

this was a nuisance expensive laundry

i had read comments from people complaning about the breakfast

the bar was a very cool space, i'd definitely recommend checking it out

quiet - comfortable bed - staff was very helpful for finding food or getting around in the area - breakfast was

be a little noisy in the evening (but the bar closes at 10 pm so no real problem)

laundry delayed at reception without explanation about requiring payment prior

laundry machine very helpful

laundry on second floor

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

also, i like the laundry facilities

drop off laundry-and you get it done by the end of that day

excellent breakfast. excellent location. downtown close to everything. polite friendly staff.

to eat breakfast outside on the patio of the restaurant and having homeless people come up and ask for

the hotel has a nice casino and near it a bar to socialize

phone service in the room keeps being busy trying to contact front desk or room service.

breakfast was tasty, the hotel was comfortable and in a great location for exploring the centre of

wifi was only adequate and sometimes not working.

breakfast is great and it is not a continental breakfast

great location close to everything. breakfast was delicious. staff were helpful. wifi was good.

toast tea&coffee and some cereal for the kids

staff were an hour late with the laundry service and we were concerned about missing our bus

we enjoyed the spa every night and my kid loved the pool

all with fresh fruit plate, coffee, juice, sweet bread wifi cool community lounge spaces, covered but

have stopped having a spa since covid but it's still marked they have a spa

the kids enjoyed the hot tub and pool

nice hotel, parking and bar

location, free parking, lobby, staff, room service

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

location and facilities (pool, gym and restaurant)

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the

the laundry or the cast of stomp was in the room above mine

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

elevator access to restaurant, bar and garage

location is great, breakfast was real good and the staff very friendly, including the two kids of the owners or

the breakfast was terrific, too

cozy hotel with seating areas, bar and a restaurant with gorgeous window views of the garden

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

spa was wonderful

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

room service and no bar which would have been nice after a long flight

the wifi was

most importantly, after a very early arrival they were able to accommodate us for an early check in

small parking, but we have the space

charges for room service and laundry

got charged $22 for a laundry bag

wifi was also good throughout the hotel

gym was rather hot.

nice furnishings and the gym was very well equipped.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

the wifi was very bad on 7th floor

enjoy the breakfast and the coffee is strong and tasty

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

it has hot shower and good wifi

there is no room service

was beautiful, security was nice, neighborhood was quiet, room service was well provided

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

on one of the days, a mom stayed back with two sick kids

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

used the laundry service which was very fast

the cleaning staff washed my personal laundry for a reasonable price

the laundry service has a pay by number of piece of clothing price.

toioet aren't great, especially the shower wasn't too clean, with soap bar already used

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

plus we could do our laundry (with an extra charge)

comfy, warm water in the bathroom, shared kitchen was available and well equipped (+tidy), good wifi, free tea

kitchen very well equipped lovely vibes safe location even if san jose is not the nicest city we

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

close to terminals mepe and 7-10, clean room good wifi

wifi was very good

wifi worked well in my room and there were food options nearby

wifi was ok

mauricio killed it, made us a great breakfast

wifi was slow

staff friendly and helpful, very professional. breakfast is nice.

the breakfast was good and the location was close to city center

the staff were very nice and the breakfast was fantastic!

free parking

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

excellent host and service staff, breakfast was delicious, location is convenient, private gated parking

convenient location with parking, restaurant, and breakfast included

but a good value with off street parking

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

the wifi in my room was very poor

so nice great staff nice pool quiet

good breakfast and location, free parking

the restaurant was wonderful and has a kids menu for dinner

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

it was confusing to park the car, your best option it's to do valet parking.

no pool but hottubs were good.

really appreciate having parking on site

breakfast was good and there was a spacious parking lot that was gated all around

location, safe parking, safe location

are comfortable,nice breakfast,location near prisma dental in rohmoser where my husband had dental appointment

very nice small, convenient if you have a car as there is a large safe parking lot and easy access to the

away from the noise, great breakfast, beautiful clean rooms.

big room, gym, laundry

hotel with very nice rooms and 2 restaurants + bar inside the structure, which could be your only option viewed

the parking lot was included and guarded

the gym was tiny

sometimes in the pool you could hear the restaurant, the bar and the main atrium all playing different music

the casino was small and very drab.

clean, handsome accessible, bar and resistant on site. helpful pleasant staff.

pool wasn t on the property, had to go to the property next door who they share a pool with

room service and food was wonderful

they have very bad wifi and the waiters in the restaurant were not nice.

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

laundry is expensive, and only half of the machines were operating at the time of our visit

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

the laundry room equipment could be updated with more efficient equipment, but this is just me being

self service laundry is a bonus (you have to buy tokens)

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

very poor breakfast. good service for only club members.

breakfast staff were mostly standing around the kitchen chatting and obviously couldnt wait for their shift to

balcony was so small you could only stand up and barely 2 people would fit, the way they had wifi wires

didn't have pots or pans to cook, but had a kitchen?

breakfast cooked to order off menu

wires going through the door (in the common area just outside our room) and the window (in our kitchen, although

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry is extremely expensive, room service has good and bad moments.

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

laundry in each villa

think your laundry price over !

they charged an exorbitant amount for laundry service

included breakfast was great, they had a typical costa rican and american option

friendly stuff and wifi

breakfast is great. updated rooms are very nice. free parking is a nice feature.

pool and gym, location is quite nice as well

really weak breakfast

breakfast wasn’t the quality we were used to in costa rica

great breakfast and awesome views of the valley

cold, even though we used 2 heaters. not very good breakfast, but fair.

breakfast was vey good

further, the well-equipped hotel gym and the pool are on the top floor of the hotel, making both spectacular

could literally watch games and concerts free from 18th floor bar and restaurant balconies

didn t get to use the pool but it looked great

hot tub not hot and pool inside and just lap pool

the spa and pool area was freezing... we could not use it because it was too cold

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

the entrance is in a parking lot and was difficult for our driver to find

and its close to the downtown, less than 10 minutes in car, good breakfast, and can use golds gym

breakfast options

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

was very nice in a pleasant restaurant near the pool

clean, safe, good location, great amenities ie pool, restaurants and bars, gym

pool was not open until 8 a

breakfast was very nice in a pleasant restaurant near the pool

kitchen terrible, over priced

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

very comfortable bed, large room and shower. bottle of water there. great breakfast included.

reception assisted me to late premises late at night and provided secure parking location

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

prices are too expensive! room service food and beverage menu was not available in the room!

we used the gym which was excellent

bad wifi and bad cleaning service

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

what was described as a gym had no proper facilities

helpful and friendly staff, the room was very comfy and had its own kitchenette

gym was useful although lacking in equipment

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

good wifi connectivity, but only in the rooms and near the office

there is a full common kitchen, detached from the units

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

the pool closed early

comfortable beds, good internet, exceptional breakfast

secure parking area

very good breakfast - homemade brownies and banana bread were the bomb

comfortable room, good breakfast, nice lobby, free parking, and staff who were super-helpful above and beyond

parking space

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

breakfast was very tasty made a la minute in the kitchen with a lot of different (vegan) options

excellent healthy breakfast with fantastic coffee

wifi, poor reception in the room.

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

buffet breakfast, suite, gym and pool and courteous and relaxed staff. excellent stay

kitchen staff were very friendly and accommodating

are dated and you have to have staff open the mini bar with a key which was inconvenient as we arrived late and

not much of variety in breakfast choice. the water in the pool was way to cold to swim in.

small meet a lot of nice guests hotel is very nice beautiful pool the owners were very nice

wifi access is terrible.

single use tooletterie wifi doesn t work at all inside the room paid for breakfast included but was not offered

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it