pool and workout area was not what we expected. small cold pool, not much of a workout gym

pool and workout area was not what we expected. small cold pool, not much of a workout gym

it was located in an excellent location with convenient, safe parking

nice place with under ground parking and a good food

everything from check in to departure was smooth. breakfast was outstanding. staff excellent.no

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

the included breakfast was amazing

breakfast was amazing

good breakfast, and off-street parking available

it also has a safe parking

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

the staff were very welcoming, they spoke english and served a delicious breakfast

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

the staff were helpful and kind. the included breakfast was a great way to start my day.

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast great- staff were very helpful

the is no room service, and the restaurant is not opened late.

breakfast was absolutely delicious

thought breakfast was included, and it was late starting

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

the room was comfortable , with large window to a garden , cables and wifi

uncomfortable and not very secure parking

parking, location, secure. good breakfast starting at 6:30.

i did not use the parking, there were not many space

parking place for free

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

they also washed, dried, and folded our laundry in 2 hours for $10

they also took care of our laundry and fed us the most amazing breakfast every morning

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

laundry service ($8 per load) was efficient

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

nice pool.

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

the pool/jacuzzi was a nice place to relax

breakfast was bountiful.... located near la paz park, great for kids

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

excellent breakfast and ambience!

the dishes were inspired by the owner and i recommend eating at the bar and chatting to him , as he is a food

i was grateful to have laundry service

wifi was good even on the top floor where our room was

they gave us a suite for the price of a standard room but the spa was not working.

food in the bar very good

wifi connection barely reached my room

great bar and breakfast

no clothes iron available. wifi is good, not great.

the wifi didn't reach my room, but it was fine in the lounge area outside my room

is close to nearby eateries, bars, and walking distance to downtown

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

pool bar not open!

there is a good restaurant and a lovely courtyard with a small pool

breakfast was excellent

staff members, nice rooms, comfy beds, warm showers, pool, good breakfast, close to restaurants and busstation

could use another towel bar in the bathroom or some hooks

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry delayed at reception without explanation about requiring payment prior

also, i like the laundry facilities

laundry on second floor

laundry machine very helpful

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

free parking and security does a great job

the kitchen staff prepared fish i caught at jaco

bar tenders always smiling and ready to help also, security guy, bell room , reception everyone

room was nice and spacious, breakfast offered with a wide variety of food, staff were friendly and helpful

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

really enjoy the breakfast and appreciate that it was pet friendly

super helpful staff, especially esteban in parking. what a star!

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

the whole staff from this hotel was amazing, courteous, helpful, and so welcoming - the valet parking, front

with good beds and linens central location in san jose near sights, restaurants, and shops strong wifi connection

the wait staff in the roof-top made our kids feel extra special

i loved the roof top bar as

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a

breakfast decent but not like a 5 star property

we had the pool for ourselves

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

staff were an hour late with the laundry service and we were concerned about missing our bus

elegance of this restored historic hotel the cooked to order breakfast the location for a pretty walk to

the breakfast area is relaxing and breakfast is excellent

the furniture and setting was lovely, they had a gym & the breakfast was great

friendly staff! free onsite parking & breakfast available.

charges for room service and laundry

got charged $22 for a laundry bag

it's beautiful, the restaurant and bar area is awesome

we ordered room service for dinner and it was good and not as overly priced as breakfast

wifi is so poor in the room

this was a nuisance expensive laundry

only issue was a really poor wifi

the area is a little dodgy, with prostitutes lining up in the street (close to the casino)

the wifi was good, but a little slow

location. ambience of the bar and restaurant

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

el wifi iba regular

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers,

wifi was sometimes on & off

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

drop off laundry-and you get it done by the end of that day

very good wifi coverage

wifi signal strong throughout the property

they got rid of the fill breakfast buffet

enjoyed the small casino with variety of machines that spoke only in spanish

she told me i could have my laundry done on sunday

lovely garden and pool, with lots of trees and flowers, nice respite from the city

there is an exceptional wellcared for out-door pool and garden area with different cabins and areas to sit in

great wifi service comfortable room good breakfast

the pool was fantastic, as was the location and staff

laundry lady banging on everyone's door early in the morning

laundry prices were ridiculous (5 dollars per t-shirt)

services of the hotel are extremely expensive (taxi, room service, laundry)

room service was good

we also wished that the pool/hot tub was open later than 8, and room service went past 10

the cleaning staff washed my personal laundry for a reasonable price

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

used the laundry service which was very fast

the laundry service has a pay by number of piece of clothing price.

wifi very poor, every 5 minutes connection failure, back in 56k times

quick laundry service

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

was very clean, the room was spacious and nice, beds comfy, warm water in the bathroom, shared kitchen was

kitchen very well equipped lovely vibes safe location even if san jose is not the nicest city we

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

price, good room service, hot shower (after three weeks in nicaragua we really appreciated it), cleanliness

the wifi was reliable and strong, and the central location makes it easy to walk to the city center

staff was great, good wifi and close to center.

close to terminals mepe and 7-10, clean room good wifi

the breakfast was good and the location was close to city center

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

wifi didn't work

room shown was totally unacceptable with a window looking onto a air shaft second room had no wifi third room

the location and breakfast were very good for us too

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

the gym open 24hs

pool

we ordered a little room service at one point too -

we had some bruschettas for dinner at the hotel bar and they were delicious

parking place

private parking and good wifi signal

free parking

parking here is difficult if there are more than 2 vehicles

gated parking is available

there is also cuban bar next few blocks

(all other hotels we had a van with plenty of room, wifi and

due to covid the gym and spa were out of service.

the restuarant and bar are beautiful and the food was excellent

are comfortable,nice breakfast,location near prisma dental in rohmoser where my husband had dental appointment

good location, comfortable bed and big parking lot

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

kitchen light was hard to find as it was in the bed side of the room

hospitable stuff, good breakfast served by a very nice lady

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

breakfast costed extra money

big room, gym, laundry

hotel with very nice rooms and 2 restaurants + bar inside the structure, which could be your only option viewed

there was a gym and a pool but the pool was too cold to use

modern, clean, had a gym, food delicious, spacious

staff at breakfast also very attentive

they charged an exorbitant amount for laundry service

the gym is small and not very well played out but it has the minimum equipment you would expect

we didn't get to try the breakfast

friendly stuff and wifi

water in a pool was cold for kids and breakfasts could be better

didnt have swimming pool, gym too small

safe for your valuables, cable tv, air con and the wifi was very fast and stable - the buffet breakfast is

casino behind the hotel which we did not frequent

sockets, sockets and light switches inconveniently located, wifi very weak, gym with carpet and not very

the room came with comfortable beds, excellent wifi connection, refrigerator with mini-bar, and shower with

the laundry room equipment could be updated with more efficient equipment, but this is just me being

laundry is expensive, and only half of the machines were operating at the time of our visit

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

self service laundry is a bonus (you have to buy tokens)

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

gardens were stunning with a lovely pool

super clean, excellent staff, great breakfast.

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

breakfast was excellent as were dinner selections

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

it would be fun if their little bar area was open.

helpful and friendly staff, the room was very comfy and had its own kitchenette

acustics in the restaurant and bar area is not really great

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

great facilities - pool, gym and sauna

the views from bar were incredible!

the spa and pool area was freezing... we could not use it because it was too cold

think your laundry price over !

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

laundry in each villa

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

didn't have pots or pans to cook, but had a kitchen?

no such thing as a wellness spa on the site

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

secure parking, really comfortable beds and perfectly clean

breakfast cooked to order off menu

laundry is over priced

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

pool to cold

wifi didn't work during my two day stay. restaurant is pricey.

we used the gym which was excellent

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

casino

there is an also a sports bar next door, and they have okay food and drinks at reasonable prices

the pool is not heated so too cold to swim

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

breakfast was very nice in a pleasant restaurant near the pool

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7

be nice to maybe have someting like pancakes for breakfast too

nice pool and access to a great gym !

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

the views from the pool are pretty mega. breakfast also good!

the pool is a nice addition

breakfast was wonderful and had many healthy options

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

parking space

clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

the gym was great, breakfast was delicious. staff were so friendly

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

good value for money. the kids loved the large swimmingpool.

pet friendly for a price

shirley at the restaurant/ bar was also very nice and friendly

wifi access is terrible.

single use tooletterie wifi doesn t work at all inside the room paid for breakfast included but was not offered

not much of variety in breakfast choice. the water in the pool was way to cold to swim in.

really bad wifi

there was also really fantastic pool, it was our local beach

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

kitchen terrible, over priced

nice restaurant in the hotel and free breakfast was delicious

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

nice staff, very good breakfast, good wifi, large and clean room.

english and tried hard to help with requests, such as getting me an extra blanket, finding some laundry soap

laundry service is available

laundry onsite

the laundry service, but was slightly disappointed when a shirt was returned with a small dirt spot

location, heated pool, complimentary breakfast, laundry facilities, on-site mini-marketstaff.

the free laundry facilities were useful than expected

very clean rooms and gym. staff was very helpful.

gym is horrible. not equipped at all. room was smelling bad when we checked in

there isn t a room service, so you need to go down and get food

valet parking

free use of laundry facilities

free laundry

excellent service and breakfast and free laundry room

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in