parking

spa is bad

centric, comfortable room and size, big pool, the hotel is really good.

parking is quite a hike with luggage.

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

the restaurant on site and the breakfast buffet were excellent

t the buffet) was average

hotel offers water, coffee, tea and laundry service

familiar spirit - business trip, breakfast starts at 7:30am, we had to left hotel at 7:00 am - most of rooms

pool was warm and clean, furniture was old from 1960's, this is somtething that is most like the

the swimming pool was really small as well

the architecture, antiques in lobby, restaurant, pool and staff.

we like the indor pool and the garden area that had a very colonial style.

then we took our toddler to the pool which is indeed very nice however ice cold

parking is on natural soil and got muddy after the rain that day

easy to find. secure parking.

and the stairs are killing you no good for people on week chairs or kids with strollers no good wifi got never

i had some trouble with the wifi.

she was waiting for us at the door and kindly guided us to the parking area, checked us

the children liked the pool very much

with kids playing in the tub tends to get on the floor

room service

gym pool closed. its been 3 years with the mask and pandemic and its just annoying.

the parking was good and security was great

was excellent and they were very helpful with information, firefly tours and laundry service

also i must give credits to breakfast which was delicious

the complementary breakfast leaves you looking for another breakfast

the included breakfast consists of a coffee, milk, pastry and a small portion of fruit

very clean, friendly staff and good breakfast. very good deal and would go there again

parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

the breakfast choices were very few and there could have been more

breakfast staff was very helpful and cheerful

the location was great. i did not have breakfast

pet friendly

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

good parking for our car and utility trailer

we liked the garden and the parking lot

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

they don't have their parking on site

free wifi with good signal in the room

close to all the sites to see and they have room service that's very quick

we could do an early check in as fortunately our room was ready

location wifi

wifi

the sky bar was strange but nothing wrong just did quite fit the building

wifi worked only for a couple of hours during our stay, when it worked it was very slow

also, it is hard to keep pool area clean due to birds roosting in tree

kids enjoyed the pool

it was hard to get room service but the food was delicious.

didn't work, also nobody help me with laundry

pretty, the room had a small balcony with a nice view of the inner courtyard, beds were clean and wifi very good

hotel is very nice, well located to the sights. has a good secure parking lot.

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

there is parking space with security

the parking lot is small

parking is a few blocks away

pet friendly

safe & secure parking is attached to the hacienda

the view, cleanest and great service at pool and front desk

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

i used the pool, sauna, and the spa parlor

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

i used the pool, sauna, and the spa parlor

they picked up our laundry at the laundry center down the street for us because they were going to close before

i like the swimming pool and the relaxing of the room.

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

the breakfast delicious and the service excellent

swimming pool next to the room. too noisy

pool is small, it is only for staying a little bit

itself (an old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a

the rooftop pool is not really for swimming.

aware that there is no bar area, no room fridge or drinks other than a mineral water

the rooftop pool with the view on the cholula pyramid is unmatched

steal your car in their property, and one of the reasons why we chose that place was for the parking on the

hotel had private parking and it was closed during the night, which was safe

very poor wifi

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

bad wifi

the staff were helpful and helped us to do laundry but this was more expensive than we expected

laundry service, price not quoted in advance

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

the restaurant and room service

swimming pool so cold. this will make no to go back

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

staff from kitchen / restaurant were too kind to offer me a pill and baking soda

also a pet friendly hotel

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

parking was super uncomfortable

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel

everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes

great breakfast and service

front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service

secure parking, incredible restaurant, but the one thing that sets it apart from everywhere else is the

sadly the mini bar was not equipped for a late check in like mine very sad.

pool and hydro pool are advertised as heated, but they were both very cold during our stay

business centre no wifi and hopeless

liked the covered pool

great facilities that include a nice gym, pool, spa, restaurant, and more

the wifi cost

hotel is not a pool hotel

comfortable hotel, clean. room service was good and staff were courteous.

nice terace near the pool

gym needs to be renovated, some weights are missing, more mats and some equipment is very old

social hour, kitchenette, laundry facility

my older son loves the small gym and i appreciate the spacious laundry room

location, room size, very comfortable bed and pillows, the kitchen

they have improved the food offerings for breakfast and it s very good

breakfast was excellent friendly staff, quiet rooms

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

com , it clearly mentioned wifi available