very nice heated pool. a very relaxing time after a busy day.

room service

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

the parking was good and security was great

the front desk staff were excellent and spoke spanish and english the breakfast was amazing i've traveled all

it was a good clean room. they had free laundry service.!

oh, and the private parking seems and feels very secure

the location was great. i did not have breakfast

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

good to have private parking lot

parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

new building, great restaurant and gym

also a pet friendly hotel

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

parking was super uncomfortable

our room service tray sat outside our door for hours

everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes

the pool doesn't look very clean or clear...

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel

breakfast is too expensive

the pool area was not clean and overcrowded

parking for my motorcycle

business centre no wifi and hopeless

liked the covered pool

gym machines to old

gym needs to be renovated, some weights are missing, more mats and some equipment is very old

the pool was not clean. the tiles joints were dirty.

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

the wifi cost

free wifi

social hour, kitchenette, laundry facility

my older son loves the small gym and i appreciate the spacious laundry room

convenient, clean and free breakfast.

they have improved the food offerings for breakfast and it s very good

pet fee was the highest we ve paid in the us and mexico was very disappointing

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

com , it clearly mentioned wifi available

the bar with the blue velvet comfy chairs

centric, comfortable room and size, big pool, the hotel is really good.

a very foul looking water in the pool. drains that do not wordpress

everything! location, staff, pool, amenities.

the restaurant on site and the breakfast buffet were excellent

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

hotel offers water, coffee, tea and laundry service

didn't work, also nobody help me with laundry

there is parking space with security

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

no air conditioning, unreliable wifi

very close to the center (zocalo). it has an own big parking.

free wifi with good signal in the room

close to all the sites to see and they have room service that's very quick

we could do an early check in as fortunately our room was ready

location wifi

wifi

the pool needs a lot of maintenance, specially after kids

swimming pool, is was empty on saturday and so cold

we couldn't get the wifi to work in the room

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

bad wifi

they don't have their parking on site

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for

pet friendly

parking lot was super close to the rooms

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

beautiful hotel and grounds, relaxing rooftop pool area

itself (an old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a

the rooftop pool with the view on the cholula pyramid is unmatched

the rooftop pool is not really for swimming.

the pool area has great views of the pyramid and you can see the volcano

parking is a few blocks away

safe & secure parking is attached to the hacienda

pet friendly

the parking lot is small

bad wifi

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

they picked up our laundry at the laundry center down the street for us because they were going to close before

the picture of the pool is deceiving . it's maybe 5 feet wide.

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking,

breakfast was incredible- they looked after our child so well.

the wifi was not good

very poor wifi

steal your car in their property, and one of the reasons why we chose that place was for the parking on the

hotel had private parking and it was closed during the night, which was safe

familiar spirit - business trip, breakfast starts at 7:30am, we had to left hotel at 7:00 am - most of rooms

the staff were helpful and helped us to do laundry but this was more expensive than we expected

laundry service, price not quoted in advance

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel

pool area and food. very good staff

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy

staff ,service, breakfast

excellent breakfast with plenty of hot and cold choices

the breakfast that was included was the best i ve had in mexico

delicious breakfast, spacious room with extra bed / crib for free

breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and

/ no wifi in rooms

noisy interior room, as children play in swimming pool and patio

claimed to be pet friendly but it was a nightmare

pool was not open

the pool was small and the water cold

i wish the pool was a little bigger

pet host sleeps outside at night in frozen like weather

the pool is awesome and the gym is very complete

she was waiting for us at the door and kindly guided us to the parking area, checked us

and the stairs are killing you no good for people on week chairs or kids with strollers no good wifi got never

easy to find. secure parking.

i had some trouble with the wifi.

water in the shower was cold and the swimming pool was cold water

we like the indor pool and the garden area that had a very colonial style.

then we took our toddler to the pool which is indeed very nice however ice cold

the architecture, antiques in lobby, restaurant, pool and staff.

the swimming pool was really small as well

easy and secure parking and a large comfortable room with good wifi

wifi

but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared

easy and secure parking and a large comfortable room with good wifi

kudos to the valet parking guys

buffet breakfast was exceptional, the best we have had on our whole trip

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

good breakfast

and have good refrigerator and tv inside the room, comfortable, and have a good machines in the gym

pool area was a little crowded

parking is on natural soil and got muddy after the rain that day

is so noisy, i can't sleep with the sound of others rooms and hotel's laundry machines

staff at the parking

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

the bar was closed and restaurant was only doing takeaway to room all part of what i enjoy when staying

no pool

spa is bad