the gym is great

that it had a full kitchen, loved the layout, lit closet, comfortable bed/bedding, liked that it has a bar

modern and clean hotel. staff was very helpful with my questions. i enjoyed breakfast very much.

breakfast was just ok

breakfast terrific

charged laundry

laundry facilities just remember to bring loonies ($4 per load to wash and dry)

you would never have wifi issues if this was available

pool, gym, dining area, spacious parking, large clean rooms, friendly staff, breakfast, office area with

pillows were a little worn and pool could have been a bit warmer

bed was comfortable. i noticed laundry facilities. clean

& the stairs had the laundry machines which made it moist and smell like mold

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

we're the laundry machine is located .

we loved the pool and outdoor area

i had wanted to go to the spa and pool but they said they were closed until may

no breakfast offered as part of the room package no room service

so much to do! pool and spa is wonderful.

gym and pool, awesome!

had to walk through the casino to get to our tower.

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

for the price, would be nice if they offer breakfast included.

breakfast is expensive

room spacious, nice shower size. restaurant bar area excellent & pool was well maintained.

the place does not have laundry services.

it was very uncomfortable unloading/ loading the car with 3 little kids and having to park in other place

early check in was 2:55pm not impressed with that and the bed was so hard.

the pool being open

only complaint is that the pool was very cold

loved the on-site laundry machines

the room has a full kitchen with dining table and chairs, plus a couch and an accent chair, perfect for family

there was a pull out bed but i was expecting 2 double beds as there was 1 adult and three kids for a two day

excellent service and breakfast

we have 3 kids so i stayed with them in the room while my husband had to make 2 trips down from the 3rd floor

no laundry bags in room either

the amount of money i paid i could've stayed at the casino for about 100

room service was totally worth it, the food was amazing

no room service

like the hotel because of the location , staff , and the cleanliness of the room ,gym , and the lobby

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

no laundry service.. only dry clean

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

our view was outstanding. our kids loved the pool and the breakfast was great.

the laundry room on my floor was broken and not fixed throughout my stay.

self service laundry facility was available i could jog by the river front

snack bar very convenient

the shower in the gym/pool changing room needs an update

beautiful views, very great rooms and room service

the pool room was so cold the kids didn’t want to swim

no food to eat. bar closed kitchen early

there was room service

everything. hotel location was amazing , pool and facility was clean. service was amzing.

and pool were closed due to construction, but they offered free guest passes to the ymca

clean, the bedding actually smelled like laundry detergent

no laundry facilities overall, would stay again

the casino is an added bonus

free valet, in room service and breakfast pre-order

was extremely convenient, the room was extremely comfortable, and room service was delightful

could have a full time restaurant and also facilities for laundry

they accomadated valet and an early check in for us

24 hour room service, or a snack station to purchase food from/beverages

i utilized the excellent wifi service to work remotely from the desk area, while after ordering room service

at home forsure hotels rooms where amazing i got to room the king and queen both where amazing my kids loved

would have been great to have an in house laundry

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

pool and sauna was very clean and kept up on

the spa area

decoration and size of the room, location of the hotel, 24-hour gym, thoughtful and friendly staff

there is also a nice gym / fitness room which is not advertised on their website

very nice location. easy parking. room service was quick.

we ate a late dinner at the bar in the lobby the first night and was surprised at the elevated menu

i ordered a cookie from room service, and after 2 hours it had not shown up

breakfast was great! we were able to walk to townhouse for brunch.

evening bar and restaurant could be open later for a saturday.

also, we got in very late on a thursday and the hotel has 24-hour room services

the breakfast was great

no gym

laundry no available ( didn t tell when dropped off/not on weekends)

i especially appreciated the access to the gym, which was the best gym experience i've had at a hotel so far

the candy bar for the decor and cocktails

i would have liked the room service staff to come every day and take out the trash

at almost $800 for two nights, there was no safe in the room, no mini fridge, no coffee maker, no room service

morning breakfast hosted by some great people

was perfect-room was very very nice and breakfast was amazing

to the chef who cooked our morning breakfast

spacious room with added amenities such as kitchenette and extra furniture. good location.

pet friendly. quiet clean rooms with comfortable beds. great location.

their was no laundry bag, and amenities were minimal

we bought drinks at the bar and took them to our room- because the bar was full

for the hotel to be as large as it was it had a small gym and a small swimming pool.

pool was clean and not overly chlorinated, though it was very chilly

was supposed to be a pet welcome package with bowls

the bar was closed.

i didn t get a chance to use the spa or other services offered, but i will make sure to do so the next time

spa looked very nice as well

for the room were perfect and at a good price, and the chocolate covered strawberries that the kitchen prepared

great bar service

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

clean rooms, free parking. i got upgrade for free

no pool or gym facilities were available

the kids really enjoyed the pool and hot tub

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

the king room booked, room too small, loud doors when closed or opened, on a floor with lots of kids and babies

there were a ton of kids splashing and judging around and being obnoxious my kids and i couldn t even get in

there were a ton of kids splashing and judging around and being obnoxious my kids and i couldn’t even get in

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

wife and i arrived into detroit a few hours early for a detroit tiger game and aloft staff was more than

hotel bar was soo busy we couldn't get a drink

gym

wifi is very spotty in room. (tough for canadians).

was quiet was a full kitchen and laundry machines available

location, kitchen, furnishings, lobby was beautiful and generally a lovely hotel.

the gym was of a good size & well very equipped

so, no robes, no mini bar, no gym, no room service etc

loves the apartment-hotel concept with kitchen and washer/dryer

were friendly, the pool was lovely and the whole place is so clean

i also like the gym and swimming facilities

the food at the placery was delicious and their free breakfast was so good

the gym was clean and lovely

the pool was cold

no laundry facilities

comfy beds, excellent breakfast, location very convenient, helpful staff, no pet fees

breakfast

gym was small and had poor ventilation hot breakfast was low quality

the front desk lady upon our arrival was very friendly and the breakfast was superb!!

the breakfast was very good

breakfast was very good

we had a large beautiful spa tub. also, the room was very quiet.

location was excellent, staff pleasant and helpful, breakfast was good

th fresh baked muffins/cake too

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

restaurant and bar had wonderfully late hours and the staff was very accommodating

nobody said at check-in that i will be charged for parking lot ($15 !)

i missed info about parking but that may have been my fault

that it s an adult hotel but it would have been good to have some think to do for my two kids 11 and 16

location was good and gym amazing. parking was free (non valet)

the casino did not pay out!! lol

girl at the pool had the personality of a bar of soap.not friendly at all and nobody was there.

was a security guard in the spa/pool area who wasn t very pleasant

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

wasn't aware of any pet fee so that should be better communicated

large public area for social distancing outside. bar and store spaces add to the amenities.

no pool.

they don't have room service after midnight

microwave in the room and the room service is so expensive and you can't heat up your food

decor fresh aromas all through the hotel, rooftop bar room service very modern spacious room great bathroom

temperature, lack of water in fitness center, unfriendly staff, room was not cleaned one

the extra fees from room service through me off guard.

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

first night booked through casino

-the security guards at the entrance to the casino aren't on the same page

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

i like when they include laundry service for free for us, they got all you need.

wifi service was horrible, 75% of the time i had access to slow internet connection and 25% of the

was a dirty tray of room service food outside my door when i checked in and checked out

lobby and first-floor facilities, including bar and ballroom (reserved for special events) are beautiful, and

bartender in hotel bar was amazing and drinks tasty

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

pool was closed

more towels at the pool area

good in-room facilities (microwave oven, coffee maker, hair dryer, a lot of usb charger, free wifi, etc

parking lot was like a minefield, that definitely needs attention

laundry in the hall ways, no breakfast like promised and no coffee

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

no wifi working

sheets were stained the heat didn't work wifi no password things missing the elevator don't

was full of bed bugs my kids got sick it was disgusting

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

the street from you and then behind the building you have ihop which is a good thing so when breakfast

the pool it did not look clean it was a ring around the walls of the pool

the location was convenient and there was plenty of parking on the property

help of the staff making my son birthday happy he enjoyed the pool and what he calls his apartment

no breakfast was served because of covid

and there was no continental breakfast anymore

they offer a simple breakfast

woke up too late for breakfast room are nice and bed are comfortable

no breakfast

like the indoor swim pool

was a very nice hotel , the breakfast was great only thing is the pool could be a little cleaner but other than

was a very nice hotel , the breakfast was great only thing is the pool could be a little cleaner but other than

they sever breakfast waffles , sausage, eggs orange juice & apple juice .

if you get any promotional deals please include me so i can take advantage of the pool area when it reopens

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

like i had 7 children and i booked 2 rooms and we couldn’t eat breakfast in the morning my kids was very hungry

the room was clean and my kids love the pool

was fine the lobby was a little busy with kids coming from the swimming pool - a little noisy in the morning

that pets are allowed!!

and the beds was very comfortable my kids didn't want to leave lol

they body wash smelled soo good and made my kids and i skin real soft

sign said adult swim 9-10pm but still saw kids in pool so decided to skip it the second night

super friendly and helpful staff. nice kitchen in the room and a complimentary breakfast.

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

parking lot is abysmal

experience was great for one night we enjoyed the pool with covid restrictions of the pool we had it for 45

the room not parking was a little difficult we had to park far from our room in the beginning.

fitness center, laundry were closed

pool, breakfast, location, location of the room, quietly, nice kitchen

had a hard time keeping up with the breakfast demand

we had our grandson and he went to the pool every day with his grandpa

we were greeted with love and respect. the breakfast was amazing. our room was beautiful!

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

free wifi

and goes out of their way to say hello, they really listen to what their clients have to say, the breakfast is

because there was no breakfast only waffles which we didn t like that s breakfast for kids

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

kitchen area in the room and cleanliness

ds) i didnt like the way i or my family was treated

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

the breakfast was amazing, room was cleaned. staff was amazing.

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

common areas was clean. it was quiet, pool area was clean also.

breakfast could be better pillows could be softer.

the pool was dirty

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with

don t eat breakfast; but my wife said it was very good

my husband really like the fact that security patrolled the parking lot at night

breakfast, nice to have a pool

good breakfast nice pool. f

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

breakfast with eggs bacon bagels etc

breakfast was decent, check out time was at noon and thats nice

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

hotel rooms are clean, nice swimming pool and gym

they school close pool to kids from 8pm until 10 for adults 18 and up

the breakfast was excellent

i needed a separate key for the gym area

the laundry

free laundry, bbq grills outside of gym and indoor pool

they were always ontop of their game during service while also joking with us when we were at the bar seeing

breakfast was very good. we were impressed with the variety and selections!

very clean, staff was super nice, and the wifi was excellent.

staff was awesome, great location, plenty of parking.

great location! staff was amazing and we enjoyed the pool!

i found breakfast to be inedible

the pool was closed, but not much the staff can do about that. management?

the pool could have been slightly warmer and a hot tub would have been great!