& the stairs had the laundry machines which made it moist and smell like mold

we're the laundry machine is located .

bed was comfortable. i noticed laundry facilities. clean

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

clean washroom,neat carpets,tv channels,alarm clock ,ac,wall design ,coffee maker,iron board,pool outside was

pool water is a little but cold

my kids loved playing in the swiming pool

was pleasant and smiling, breakfast was good, all facilities are clean

my kids loved playing in the swiming pool

clean spacious room with a hot breakfast!

no laundry facilities

pool and gym room good.breakfast was excellent, the server taught my kids how to make waffles.

clean, comfortable room/bed, nice breakfast options, and warm salt water pool

spacious, free parking, pool access, well mannered staff and the complimentary breakfast

the only issue was the tight parking spots.

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

parking, wifi and breakfast included

breakfast room messy problem with wifi

cleanliness, spaciousness of the room and bathroom, the location, the breakfast was good, the staff were friendly

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

room service needs to be scheduled, placing the tag on the door is not enough

disappointed that we had to pay a parking fee!

their gym is currently down due to flooding

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

open pool

enjoyed getting a little dip in pool . hot days!

the room was clean, and hotel is pet friendly.

loved the on-site laundry machines

we have two kids - one is 4 years old and the other is less than a year old

the complimentary breakfast was yummy

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

the room has a full kitchen with dining table and chairs, plus a couch and an accent chair, perfect for family

the cleanliness and warmth of the pool, the casino and property were also very clean

also love the overall atmosphere of being in the casino

location and casino

the location and hotel itself is very nice . great pool and gym etc

drove from toronto to windsor for 4 hours with 4 young kids they were super tired once we get there 2:30 pm i

the place does not have laundry services.

kids would have liked the pool to have been a bit bigger

early check in was 2:55pm not impressed with that and the bed was so hard.

wifi connectivity was not consistent, tv channel choices were not great

construction, no lobby, no breakfast room, no coffee, extra fees for parking, extra fees for pet

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

everything seemed to be clean and the wifi worked, although it was a bit tricky getting signed in

the swimming pool should be at least deeper from one side

the shower in the gym/pool changing room needs an update

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

no laundry service.. only dry clean

staff i encountered front desk, breakfast bar and housekeeping

no laundry bags in room either

no room service

you have to pay for wifi, and valet closes early at 11pm

were two weddings going and the bar was over capacity

comfort, great restaurants and casino

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

would have been great to have an in house laundry

the gym is adequate

bar was very skilled with drink

the restaurant had a nice bar and we we able to go for drinks the evening that we checked in and we enjoyed

wanted to enjoy a cup of coffee in their lounge side but staff was hesitant to seat me because bar wasn't set

decoration and size of the room, location of the hotel, 24-hour gym, thoughtful and friendly staff

(yay pet friendly

unfortunately, the restaurant was unavailable due to covid, but the room service was very nice.

also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times

gym and indoor pool, in house restaurants

everything. hotel location was amazing , pool and facility was clean. service was amzing.

pool was closed early for fireworks so kids couldn't swim. cold showers in the mornings.

comfotable hotel room, polite staff, fairly priced restaurant in lobby, long pool hours.

wifi and cable didn t work and we didn t receive a discount for the lack of included services

i called to order room service within the operating hours, but was told the kitchen just closed

i had to go to the kitchen to ask for dessert 2

keurig which is so bad for our planet :( -breakfast was boring and the muffins were horrible -the bar is closed

the wifi and cable were out due to a storm, but we did not miss them

could have a full time restaurant and also facilities for laundry

breakfast was excellent. room was clean. bar was great!

room service prices way too high

the wifi is sketchy, coffee is terrible and outlets are not in good shape

the gym was tiny and under whelming. could probably have 2-3max at a time in there.

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

location and awesome continental breakfast. the gym and indoor pool are very nice

it was a very nice room and staff the kids enjoyed they self in the pool i enjoyed myself

the wifi was down on the upper floors for the duration of my stay

their was no laundry bag, and amenities were minimal

it was great that it was pet friendly with no extra pet charge

room services and in room movie prices are high.

room service food was not good for my steak, i ordered the temperature

waited 3 hours with kids in the lobby

no laundry facilities overall, would stay again

clean, the bedding actually smelled like laundry detergent

no gym

tried to charge me for the mini bar when i did not touch anything in it

free valet, in room service and breakfast pre-order

was quiet was a full kitchen and laundry machines available

no bar or food options onsite. limited options for delivery

the rooftop bar was impossible to get into - that was disappointing

location, kitchen, furnishings, lobby was beautiful and generally a lovely hotel.

new rooftop bar super location, walking distance from all downtown detroit places and

hotel is gorgeous, san morello and evening bar we're very enjoyable, and the location suited us well to go to

facilities were clean, all staff i encountered from the front door to room service exceptionally friendly

room service

also, we got in very late on a thursday and the hotel has 24-hour room services

the gym is well equipped and the room has all the facilities and amenities you need

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

we appreciated the laundry room access, onsite parking, modernity of facilities

pet friendly with a park across the street.

there is a cute coffee bar in the lobby, but to not offer coffee makers in the room and then charge for coffee

no coffee maker in rooms, gym was bare minimum

breakfast buffet options and quality were excellent

morning breakfast hosted by some great people

to the chef who cooked our morning breakfast

spacious room with added amenities such as kitchenette and extra furniture. good location.

everything was amazing and breakfast at

laundry no available ( didn t tell when dropped off/not on weekends)

the bartenders at the candy bar were the best!

i would have liked the room service staff to come every day and take out the trash

why anyone would take their pet and then leave them in the room is a mystery

wifi not the best

lovely lounge bar and great finger food

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

gym

everything. food bar customer service and valet

i love how late the bar and restaurant are open

lunch, dinner were plentiful, room was spacious, the lobby was beautiful, fitnes room has everything for your

the pool/spa area

spa was amazing expect no kids under 14 which i think is unfair as was never busy even tho the hotel was packed

did not realize that kids were not allowed in the pool when booking.

room service 24hrs, executive suite was amazing, great location, great staff and very secure.

bed slept wonderful and i have heard so many positive comments about the roof top restaurant and bar that i will

decor fresh aromas all through the hotel, rooftop bar room service very modern spacious room great bathroom

the hotel was really nice , the roof top bar had amazing drinks !

there were dirty room service dishes throughout our hallway on the 6th floor

the fitness center was perfect

complaint would be breakfast

i'm sure it was bc for covid safety. but i wish there was more breakfast offerings.

the wifi doesn t really reach up on the third floor in our room we had to go to the main floor

breakfast was great, it was a cool morning so i enjoyed the back porch for breakfast

they have a communal kitchen area with simple breakfast and coffee options, but they are within walking distance

my stay at the motorcity casino hotel

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

first night booked through casino

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

i like when they include laundry service for free for us, they got all you need.

we do wish it had a restaurant, room service would have been used for sure

- valet was $20 - the wifi didn't reach my room - the tv remote didn't work - the shower didn't get hot -

if you're there on a sunday they even have music/dancing with cocktails at the bar on the main floor

the bar being opened until 11:00 p.m. parking in the lot right next to the hotel.

that it had a full kitchen, loved the layout, lit closet, comfortable bed/bedding, liked that it has a bar

modern and clean hotel. staff was very helpful with my questions. i enjoyed breakfast very much.

breakfast terrific

ready access to pool and workout room

the gym is great

laundry facilities just remember to bring loonies ($4 per load to wash and dry)

charged laundry

we reported kids running noisy through the halls at 11pm, 12pm midnight 1am and 1:30 before any action was

breakfast was delicious! hotel was extremely clean and comfortable.

nice amenities for smaller hotel (gym room,

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

liked availability of laundry facility, exceptional facility

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

laundry facilities

the customer service was great and i like the convenience of being able to do your own laundry

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

laundry dryer was broken

fridge, microwave tv (channel selections are the best i ve seen in ages), spa bath, everything was perfect

room i had was a suite with a spa bath

fresh coffee and laundry facilities available 24 hours

the room was comfortable and clean, the wifi was strong, the office staff were very nice

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

people sitting on the stairs smoking. cars taking up to 2 parking spaces at the same time.

wasnt too much to dislike about the place, if i would say anything i guess the parking could be a bit

even a small complimentary coffee station or breakfast would have been a plus.

amenities in the hotel were down i assume because of covid and staffing issues but there was no bar there's

i could hear the kids in the room across the hall

which was pre-paid was not the typical buffet breakfast, which was not explained at check in, the kitchen closed

clean and friendly staff. good breakfast

awesome fact that there was a laundry room to wash and dry your own clothes if needed

maybe a bigger breakfast would've been nice

the pool should be open all night.

gym equipment did not work and lacked pieces and parts to work out

easy to find, close to downtown.. easy parking and good breakfast

the laundry had 2 washers on our floor

front desk personnel- one of them (surname minor) incorrect invoice- charged pet fee twice and was very rude

everything the ppl in the kitchen needed more staff

pool broken

breakfast was exceptional

cleanliness around pool and spa area not good

breakfast was very weak. bathroom floor in our bathroom wasn't clean enough for me.

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

and the the breakfast was very sad

breakfast was not very tasty

staff and great service from the door to the checkin desk and the bar spacious, comfortable rooms with a desk

great room service too, beautiful view out our window

parking was an issue

minimal parking when events were going on

parking, marty at the front door

didn t really like the breakfast

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

the location and spaciousness , and having a kitchen

the breakfast was excellent with a variety options. large room withe excellent kitchenette.

decent size room and very clean. also breakfast was nice and staff were helpful

the breakfast was very good and the staff i had interacted with was very

the room was modern and updated. parking was easy. it was quiet.

the pool could be a little bigger

m not sure if it s a thing or not but the pool could ve been warmer :-) only negative to the whole

were a lot of kids unsupervised and running up & down the hall saturday evening which made it difficult to fall

restaurants and bar closed

given another room with hair on the bed, room service says just shake it off

i loved the room and the pool area the stay was very peaceful

the gym and the lobby the outdoor seating and the free starbucks coffee

soft bed what i didnt like was the kids in the jacuzzi and how dirty the water was i feel like kids are not

the bar is absolutely amazing prices were great and the food was wonderful

the breakfast bar was excellent

excellent food in restaurant, room service and concierge suite

room service for breakfast was nice.

very handy, they have a shuttle which saves parking fees, and the inn itself has replica houses around the

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

they have laundry facilies,they, had not quarters

clean room laundry facilities on site free breakfast close to amtrak and public transit.

she then told me to put them around the corner in the laundry

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

3 kids with nothing to do

kids and adults were in the halls all night long very loud

parking lot sketchy and building could use repainting.

an expert at his job and made it easy to check in he was there at 11pm when we checked in and the breakfast bar

i particularly liked the laundry facilities, which were much cheaper than expected

were kids running back and forward up hall

the pool rules for covid are exceptional

we could not connect to the wifi, even we are in the 21 century

kids running up and down the hallway knocking on doors

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

there were no eggs or breakfast rolls.

breakfast, not very wide but good close to the airport

could be better breakfast

was never gaven breakfast at all during my four days of stay and my room was never cleaned

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

the breakfast had a wide selection and was good and hot

quick check in process. friendly night and day staff. great breakfast

the breakfast was very nice: they had oatmeal bar, bread, bagels, waffles, bacon, individual quiches,

liked everything the pool area, exercise room and equipment

gathering areas were very warm. ac in the gym and other areas seemed to not work.

hotel pool was down for maintenance cleaning and getting ph right

breakfast closed at 9am , staff didn't refresh food and it was 8am.....

pool is indoor and was great

nice continental breakfast, pet friendly nice staff, room was

no laundry

laundry facilities

can be rude in the pool, when there is plenty of signs that say no jumping in and they let their kids doing it

there were a lot of choices for breakfast

pool was broken and it was the only thing my 2 children were looking forward to was to be able to

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

love the place. free breakfast and laundry. worry free hotel.

the floors are nasty and sticky like the carpet and kitchen floors do not get cleaned ever

laundry room awfull

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry was convenient

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

big rooms. clean and big laundry room.

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

restaurant and laundry and coffee bar.

laundry and made 2 attempts to dry the cloth and they were still wet

breakfast staff were awesome. great to have laundry facilities

big rooms and a lot of free parking quick check in - check out staff are very frienly and trying to

breakfast staff were awesome. great to have laundry facilities

pet friendly was a plus

the room was very nice, a good size too. i also loved the pool.