i think should be laundry room in the building specially many people stay for more than week that would be

beach was right outside the hotel, many pools even on rooftop

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

so when you get there with your 3 little kids

booked the hotel as we have had good experiences in the past with their great gyms, lobbies, balconies, beach

staff, coffee shop and bakery in the hotel, good service around the pool including water toys for kids, direct

front desk staff are nasty and petty, especially regarding check out etc

wifi works great

pool closes too early.

roof pool no access for kids of 11 and 16. min. age is 21.

and you can still enjoy complimentary breakfast, pool, laundry

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

charmless decoration. lack of signage to laundry room.

about the laundry room

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

the lido restaurant was amazing and the team at the pool welcoming and nice

perfect. the view of the room is awesome! and the hotel is very pet-friendly

the restaurant and bar is the original building from 1930

the bar and restaurant are beautiful

there wasn't enough for kids to do

no laundry detergent

no utensils , pans or cleaning detergents in kitchen

staff at pool were very helpful. new tea restaurant was good.

immaculate service, spectacular views, beautiful lobby and outstanding room service.

gym too small. valet parking too slow.

your website says laundry service available

really enjoyed it - nice fitness and pool area - parking your car is very very expensive

pool closes at 8pm but it s okay; we were out to eat by the time almost every day

early check in and 12pm check out.

for a family with small kids, the pool is great

don t have laundry and the price when i book over 2 rooms for over weeks

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

a continental breakfast it was excellent

convenient location, free wifi, breakfast included

more breakfast choices and a few gluten free options.

found a couple of cockroachs in the lower level where the gym is located.

the hotel pool was perfect too

hotel was half empty and they do not let you check in till after 3 pm, even if you have little kids

fantastic breakfast in magnificent location beside the pool looking out to sea...

reserved/paid for king balcony room, was given first floor double with kitchen and big closets

is no laundry service or a room designated for self-catering

this was unfortunate with young kids especially and we ended up leaving early due to the inconvenience

so thin that you can hear every conversation * a suite had not utensils and cups / plates in the kitchen and it

the kosher breakfast was amazing!!

had everything great staff great gym and complementary kayaks

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

only one pool no 24 hour room service

it would be nice if there was more than one restaurant and perhaps a lobby bar for drinks.

no kids club

great pool, beautiful rooms

laundry machine did not work

loved the set up in the room and having the option to cook or do laundry in the room

no laundry facilities, even if the pretend to have in booking

missing laundry, small fridge

they don't have washingmashines, for us after 2 weeks of travelling and hoping to to our laundry quite a bummer

there was no change machine for laundry or vending

the laundry facilities were not working for afew days too and there were issues with the pool and so it

stayed here specifically for the pool and having laundry room

had beach access, free parking, laundry, pool, restaurant/bar, gym, and games such as ping pong and foosball

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast

laundry services, its a little hard with kids staying on the beach and it rains a lot in miami not

my phone service didn t work the whole time i was there not even the wifi and that is deal breaker for

wifi was terrible

no kids menu available

the view at the outside bar was amazing

great staff, laundry and private parking lot

clean, affordable, on-ite laundry was a plus.

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

- they has laundry and iron inside the room

nice to have laundry facilities

location is great and the pool and privet beach are great

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were

location, pool.

the pool area and beach are amazing

amazing view and pool

should mentioned how complicated it is to do laundry in this place

it was advertised that laundry facilities were available but was unable to use them due to no laundry cards

chaotic check in very tired rooms wifi did not work

and the fact that they have kitchenette on the advertisement and it's no kitchenette

was right on the beach and they had a tiki bar with music at the pool

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

also, i used the laundry room but no one could make change for me

they don t even have a laundry in the unit after paying $300 per night

and comfortable appartment with full kitchen amenities

appreciate the professional and quality of staff members starting from the front desk, pool and cleaning crew,

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

tiny pool filled with screaming kids

i reserved the room it just say that it included a coffee machine, but it included a full kitchen with refrigerator

i like the bar and the beach access

was absolutly lovely, offer stellar service and are very accomodating where they can, allowing early check in

you can buy laundry powder at the beach club shop and use the machines for

laundry free of charge, it had next to my room, private

i didn't like that my laundry was not done when i placed it in the laundry bag.

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

mold at laundry machine

breakfast, kitchen in the room, laundry on premises, helpfull staff

the laundry rooms were not operating

great breakfast and bar at the pool floor

for breakfast brandon and kimberly and melissa stood out

the kitchenette, the pool, breakfast, daily cocktails, beach amenities, friendly staff.

laundry service was fine, breakfast was ok

it was nice wish they had laundry facility the sand was nerve wrecking

no laundry on site. rooms very outdated. food wasn't the best.

wish there were laundry facilities did not like recommend tip was actually obligated tip

the hotel losts our clothes during the laundry process

adult pool, bech, breakfast, friebndliness of staff.

only complaint, sun is blocked on beach and pool due to high rise hotels. lose sun early, 3-4 pm

pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach

spa manager and her entire staff was extremely kind and did everything they could to make me feel

the restaurants there should have more healthy/ vegan options on the menu, especially for the kids and the

the room was large and had a laundry machine inside the room that was a big plus

there was only the iguana lizard in the outside breakfast area.

apparently the inside kitchen who receives order doesn t get the ticket order to the outside bars in a timely

the kitchen dished old and scratched no useable

i even charged my phone at the bar while enjoying a drink, everything was thoughtfully designed for comfort

didn t like that the spa amenities were not included for guests, but were included for nobu hotel guests

room service was great, thank you

pools are completely shaded by the afternoon

i was completely satisfied from the early check in with ease, room amenities, property resort amenities and

love a room service option

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

gym is good

bars, check in staff, adult pool is gallant, gym is a great hotel gym with stellar

foyer bar is a great venue

were put next to a storage room so they was trolleys of linen & room service right next to our room at all times

also, it had laundry and dryer (not mentioned), a full kitchen and double bathroom

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

we were charged extra 100% for the laundry as a fast service,which we did not order

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

towels and chair covers were not available by midafternoon as they couldn t keep up with laundry i suppose

construction that they can t change but the game room for kids was in an odd looking below the parking

customer service of the staff in the kitchen, and at the beach

everything_ the food, the staff, the ocean, the pool, and room.

pool was sooo warm

the equipment in the kitchen is great

they dont have any basic laundry

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

having a laundry room would be very convenient

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

you could make it part of stay so people eat there and increase cost if stay if required no laundry

i didn't like that the ice machine was on one floor and in the laundry room.

location was excellent the bed was comfortable and the room was spacious on-site laundry facilities were

there should be a change machine in the laundry room

the laundry room is extremely dirty and not taken care of at all

food was expensive, no microwave in room and no laundry

the fact that there s microwaves & laundry facilities

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

front of the beach, bedroom had two double beds and two full baths great for friends or families, laundry facility

laundry room does need some updating machines

had to do laundry but the change machine wasn't working and the front desk had no quarters since they hadn't

too bad they dont have laundry machine

adding laundry

if you join hilton honors program, you get some extra benefits for free (free wifi, bottled water etc

location; nice gym; nice breakfast options

clean, updated, friendly staff, good breakfast, excellent service, pool, facilities, location

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

area, with the outside bar, proximity to the beach staff was very friendly room was decent size wifi was

wish the adult and kid pools were farther apart instead of 10 ft away

staff were so helpful and the pool was amazing , both for kids and for adults

no hot tub in the spa area/pool (it was a unusually chilly day in mb)

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

no laundry

liked the spacious room and the capability to cook and do laundry

comfortable beds, but they need softer laundry detergent

the beach , the pool & everything

don t have shampoo, laundry ando didn t clean up the floor

by ice, laundry, & elevator

no washing machines to do laundry, 2 bad experiences with the food unfortunately

there is no laundry room as wel the walls are thin you hear walking on the above floors.

my kids really

room service came after 4:00 pm

room service from the restaurant was available

best place to stay if you re traveling with a pet, staff were friendly and professional, unbeatable location

the only thing i didn t like about the property is that they don t have room service

the staff was amazing the bar staff paige and eddy where amazing

g in laundry was so much help

laundry facilities werent so expensive

very good location close to the beach. very good wifi

pool should close at 10 not 6

slowly workers, bad wifi

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

shuttle driver ( use to play base ball , forgot his name) so friendly and great service

booked a room with a shared balcony which had really nice seating outside and lovely view of the pool area

staff is very nice ans room is clean and modern, facilitand gym are good, i can say that we have the good time

i love the fact that it had a restaurant and bar on site and right across the street from aventura mall

didn't like the weird, illogical, opening times for the laundry facilities

friendly staff, good-sized rooms, pool, parking, bagels for breakfast

parking can be a bit tricky

parking is tight

i needed to work and the wifi connection was decent

needs additional laundry facilities.

need to add additional laundry amenities.

should add another laundry area.

laundry facilities limited. only decaf coffee was available in our suite.

washing machine damaged, room service every other day and not daily service.

there was no change available for tips at the bar or with the waiters.

no wifi on the beach

the rooftop bar was right above my room

late check out upgraded us to a suite cool art

we were surprised by the bar tab - we were not aware that they itemized the drink, for example a gin &

was charged $92 for the laundry bag

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

small pool area

suite was mediocre, noise air con all time, kids screaming on the corridor, the suite they gave me was not the

wifi was very poor in places and whilst the staff gave us a second sign in, this was the poorest

no robes in the room and there was no laundry service on site.

small pool, it needs a pool for kids

as family hotel would expect some space dedicated to kids

unnecessary hassle at checkin felt like they wanted to pressure us into paying for our kids

the pool was heated and a good size, the facilities were gorgeous, and the food was amazing as well

no self service laundry, no the usual paid dry cleaning

argument regarding laundry and the way we were charged for the laundry spent a lot of time having to sort this

the setting is very tropical and lush and our kids loved visiting the parrots by the pool

staff were nice, valet parking was great, room service was excelent, everything was very clean

the spa is great to relax and the location on the beach with beach club is superb

laundry room

was disappointing, but good coffee is served with a genuine smile and the (very recently opened) bar and breakfast

but my room was the first one (107) by the lobby, i could not hang my clothes your bar is too low i don't even

food at bar lucce was excellent

staff were great, happy hour in the bar in the afternoons and a pool to the back

no washer and dryer on site for guest use. closest coin laundry was in north beach.

we headed downstairs to the bar behind the lobby

the bar in the hotel was closed

room service only after four

also a nice bar downstairs, odette

was charged $290 for a bag of laundry

accessibility to pool, workout room and activities

the pool close at 8 that's too early

the size of the room was great. nice views, and great pool area.

who had an issue with her reservation, max was so helpful and very nice, roshia in the restaurant/bar area was

from cleanliness, comfort, location, staff, food, pool, beach, entertainment, gym, ice rink and even bowling

some examples: sometimes there s turn-down room service; sometimes there s not

lots of kids in a resort that seemed more upscale adult

facilities, loved massage and facial in the spa, pool and service around the pool, staff very helpful and friendly

the reception hall, the bar and the atmosphere

bike to wherever you need to go comfortable rooms, fabulous backyard and pool where you can work, laundry onsite

laundry machines had to wait very long time consuming not enough machines .

of the staff members were a little abrupt and the laundry facilities at the property were a pain to use

laundry they say dont work(((( at the moment but i stayed 12 nights i think they could fix it

laundry facilities on site or close by, lack of places to eat in the surrounding area and there was

no laundry machines or vending

the kids had a blast

loved the gym , the pool and such a beautiful hotel

our room was dirty upon checkin and we were never able to connect to the wifi

no lifeguards at pool

laundry station in every floor very helpful

the laundry room with credit card

good-size suites with kitchen facilities, two tvs, refrigerator, microwave and safe

pool was quite modest. personnel wasn t always fluent in english.renovation was going on..

swimming pool

laundry facilities were used mainly by staff

wish i had the option to wash laundry past 9, being on vacation 24hr laundry services would be more convenient

big territory, it includes also a laundry (so you can wash your clothes) the beach is also 5-7 minutes

laundry facilities on site which is really handy

kitchenette - very big apt - cleaness - on site laundry - pool and sun-beds - located in quieter part of south

lost my laundry and once found two days later promised to deliver it to my new location, but nothing was

i waited hours for a laundry bag, and over an hour for a pen yes, a pen

the only problem was with laundry

the application service and also having kitchen and laundry n the room

up, recommending and then fine tuning the itinerary for the various bookings for dinners and golf

water view was of dirty canal and someones outdoor laundry

with fun activities like yoga and table tennis with good access to the beach and a great pool bar with amazing

room service and the cleaning staff were friendly

location, swim pool, pool table, staff, cocktails bar outside, large rooms

nice pool, you get 2 sun chairs on the beach, close to the beach (400m), nice lobby, fast wifi

there was no laundry machine.

restaurant inside recently closed and the bar was not open much while we were there

pool is tiny, no hot tub

by the way, their bar and restaurant layla is great too

7 booked 2 rooms (the collin suites #313 and #315) next to each other & were close to the splash pool

the laundry room was disgusting

the pool

the lady at the breakfast counter refused to give our kids(3 and 5 years) breakfast because they didn't have

there was a bar and great breakfast

bar and restaurant don t open until 5pm when check-in is at 4pm