laundry room

pool was great and the happy hour was awesome

in the reservation we booked a queen bed and two bed for kids

was disappointing, but good coffee is served with a genuine smile and the (very recently opened) bar and breakfast

the bar in the hotel was also amazing and so convenient

great location and backyard. plus, laundry!

laundry machine wasn t working

of the staff members were a little abrupt and the laundry facilities at the property were a pain to use

water fountain is outside by laundry

laundry machines had to wait very long time consuming not enough machines .

was charged $290 for a bag of laundry

gym is really small but it got the job done i just work out everyday so i wouldve liked better but

no room service or restaurant in side hotel

the pool close at 8 that's too early

everything, the service, the people , the rooftop pool , the drinks were excellent

no washer and dryer on site for guest use. closest coin laundry was in north beach.

rooms are pretty small and room service only came in to bring new towels and didn't do a clean up in the room

the restaurant and gym were closed, no microwave in the room

no room service for first two days inspite of requests,bathroom door does not close

also a nice bar downstairs, odette

argument regarding laundry and the way we were charged for the laundry spent a lot of time having to sort this

no self service laundry, no the usual paid dry cleaning

gym has necessary equipment

having more food options from the bar menu

staff were nice, valet parking was great, room service was excelent, everything was very clean

kids should stay in kids' pools not suppose to enter adult pool

spa was ok , massage was very successful but the spa area was designed basic

pools are same level to the beach its easy to go and back to the pool with kids

from poolside bar cocktails to complimentary bikes to explore along the scenic boardwalk left us enjoying every

brunch on matador terrace has excellent views, and the breakfast in market at edition has excellent food and

no robes in the room and there was no laundry service on site.

dining options and no room service. used uber eats.

there is a small bar next to the pool, you can get food and drinks for a decent price

also, wifi was a hassle, had to have specific sign on & password

breakfast was great

was charged $92 for the laundry bag

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

is there not to love about this hotel- the art, decor, amazing food, beautiful pool & beach area

mattress is bad, gym closed with no warning, pool boring

staff beautiful property and spacious room the balcony the view (ocean and bay) room

old style (rough); there were not enough blackout windows; just one elevator; wifi don t work in the room

very helpful and attentive great bar and a restaurant on site with delicious food

we were surprised by the bar tab - we were not aware that they itemized the drink, for example a gin &

there are no prices listed on the menu, and the bar selection is limited

the rooftop bar was right above my room

nice pool with shaded area ( water a bit cold :-p), roof terrace with a view and some gym equipment, quaint

don`t have many complains, the only thing is that when i requested room service, they took the dirty towels but

got a massage at the spa that was wonderful

wifi could have been faster, but we weren't there for work so it didn't matter much

is no room service from restaurant or if you are looking to get a cutlery

no washing machines to do laundry, 2 bad experiences with the food unfortunately

don t have shampoo, laundry ando didn t clean up the floor

by ice, laundry, & elevator

there is no laundry room as wel the walls are thin you hear walking on the above floors.

the lobby and public areas all have a wonderful miami decor and the pool area is very inviting and the wondergarden

wish i had the option to wash laundry past 9, being on vacation 24hr laundry services would be more convenient

kitchenette - very big apt - cleaness - on site laundry - pool and sun-beds - located in quieter part of south

laundry facilities on site which is really handy

laundry facilities were used mainly by staff

from the front desk staff, to the both managers, to the laundry staff to cleaning crew was amazing

liked the spacious room and the capability to cook and do laundry

comfortable beds, but they need softer laundry detergent

no laundry

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

lots of service failures: hour+ delays at valet, long wait for room service, no recognition despite multiple

adding laundry

too bad they dont have laundry machine

gym was closed :(

nice hotel, great breakfast and wifi, nice staff

gym closed, pool disgusting

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

spa closed, but understandable due to covid

i wish it wasnt covid so there would have been room service.

not the best option for family with small kids , wish a better space for family with kids .

great food/room service

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

the hotel is clean, no room service, no laundry; almost every thing is self service.

on reception were pretty indifferent - told them someone in the laundry had removed my wash from the dryer and

pool bar wasn t open during posted hours, soap dispenser and change machine didn t work in laundry room and

there is a pool table on the mezzanine floor, laundry and microwave on the lower level, softdrinks vending

water view was of dirty canal and someones outdoor laundry

pool side bar .

stick you with a resort fee to cover beach chairs/transportation, calls from room, wifi etc

it was clean and the pool area was nice and the kids enjoyed it

should've had a bar or lounge that stayed up to 12-1 am everyday

i waited hours for a laundry bag, and over an hour for a pen yes, a pen

the only problem was with laundry

the application service and also having kitchen and laundry n the room

lost my laundry and once found two days later promised to deliver it to my new location, but nothing was

fantastic hotel, staff are pretty prompt, room service is on time and precise.

there was no laundry machine.

really lovely place with great rooftop plunge pool, nice bar and brilliant staff.

the pool and outdoor areas are lovely and peaceful

restaurant inside recently closed and the bar was not open much while we were there

pool is tiny, no hot tub

the laundry room is extremely dirty and not taken care of at all

clean hotel with laundry facilities for guests to use

there should be a change machine in the laundry room

i didn't like that the ice machine was on one floor and in the laundry room.

there is no where to get quarters for the laundry room after asking, front desk, valets, and on site restaurant

everything was great! the hotel pool, the service at the beach, and the lobby bar were great!

spacious well equipped rooms, with good gym and sports facilities

the spa and pool area had a very relaxing atmosphere

very very bad housekeeping, room service, bellman, and valet

bliss spa is gone

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

you could make it part of stay so people eat there and increase cost if stay if required no laundry

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

they dont have any basic laundry

having a laundry room would be very convenient

gym available in sister hotel but very small

wifi was a bit spotty, wish pool was open until later. gym was a bit small.

the cat moved in but by the second day of our stay we found out that the full room service (for which we had

we especially loved the pool, pool bar, and golf cart shuttle service to the ocean with our private beach

shower was great and the wifi worked, what's not to like

laundry rates were extortionate and the parking situation is also overly expensive

to the pool pool was through the freight elevator riding with the cleaning crew and their dirty laundry

the wifi was great it was soo reliable & fast, we really did enjoy it

has access to a gorgeous rooftop pool and the restaurant orange blossom is delicious

gym was closed during my time and everything is far apart from each other such as the pool,

no room service breakfast. no laundry.

asked for an extra blanket and was told they were all in the laundry

parking facilities and no in-house laundry facilities for those wanting to stay longer than 1 week at the hotel

the pool areas

the hotel has a happy hour for guests every night and the bar food and bar staff were very nice

is no cell phone reception in the whole building, so you have to use wifi, they don t have room service or

the rooftop pool is the best part of the hotel

has a rooftop pool that is freaking beautiful and this place just opened mid june or july

the breakfast and the swimming pool

is no cell phone reception in the whole building, so you have to use wifi, they don t have room service or

rooms were a great size, location was great, bed was comfortable, very handy having a laundry in the room, liked

liked the laundry facilities and the big kitchen, although the equipment could have been better

the full kitchen was handy and also the laundry room

property tried to charge for laundry detergent despite there

huge bathroom, great kitchen, washer and dryer, two toilets

i would recommend to book a room in the main building though, especially because the pool is on top of that

hotel doesn t have it s own gym but they provide free passes to a nice gym few blocks away.

we did not use the complimentary light breakfast, nor the bar or restaurant, but this looked very nice and

the main thing i liked is that it's an adults only hotel

drinks in their bar where they have live music were great and we even had dinner in their very posh restaurant

walking through the restaurant area to get to the beach/spa/gym esp on the sunday - i felt cute since other

the breakfast is expensive, but it is absolutely excellent- you have everything you want and even

gym a bit small, breakfast ok- try the betsy for breakfast!

spa overpriced

gym, service , breakfast

, and they don t have express laundry service which should be in a 5

hallways full of trash and dirty laundry

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

we were charged extra 100% for the laundry as a fast service,which we did not order

the provided golf cart service to take you to the beach was excellent too

great girl at the pool bar

they let us do early check in without paying extra money

they also have a golf cart that can take you within a mile radius around the hotel

got the wrong room. and sooooooo many kids was in the pool playing so loud with toys everywhere!

making some breakfast for those who stay for a long vacation, because you have such a plentiful kitchen

the front desk staff was friendly and helpful, happy hour in the garden bar was a nice bonus and the 4 apartments

to the beach, huge rooms, clean bathroom, had a kitchen and a full dining room so plenty of room to unpack the

ever have a long-term stay like 5 to 6 days, it would be nice to have cooking facilities in the kitchenette

about 7 my kids went the lights was out

no laundry for guests to do your own.. asked for milk for coffee machine, 3 days ... no milk

would ve liked to use the laundry service but kept getting the runaround about it and the prices

i was told i had a city view but it was a laundry bin view

husband, and i decided to take our 3 kids to miami for the first time

kids loved spending the day at the pool and on the beach with yummy fries without needing to leave

problem with getting back laundry. was not registered in the hotel so no follow up.

room with two double beds for a family of four but they only put you down for two of everything: breakfast,

space. clean. wifi.

poor wifi service. would be a big upgrade to make that better.

the pool area seemed a little closed no outside views.

we sent laundry out (which was a mistake on our part) and they lost it, it never came back and they said

should include such amenities; $44/day for parking); non-working room keys; 2 days for return of laundry

impossible to sleep past this time the laundry service pricing was ridiculous $9 to wash a pair of socks

days they didn t change the sheets even, just reorganized them staff is rude, they have no laundry service

the wifi was not working

the hotel smelled amazing.the pool staff was excellent.

room service stopped at 11pm

m my son coat is short in the pool restaurant by the beach

the wifi didn't reach the

the price of the accommodation clearly stated that breakfast was included, we were charged a fee for breakfast

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

we go down it was complete chaos and i had to wait close to an hour to get my car with two young kids

gym is good

second was the gym

was amazing and the pool and beach are really great the restuarnt is really good also teh spa is really great

cafe, no laundry service (outsourced and very expensive)

is no gym, restaurant or amenities that i expect after paying over $500 a night

is a gym, small one though

bar, restaurant/bar onsite, accommodating for early check in/ late check out,

tunnel systems don't work with hotel's wifi, hence i had to leave two days earlier than booked

no parking, no laundry, elevator does not work

fast wifi

they party outside in the front till 2-3am someone young like me wouldn t mind, they had a mini bar which was

wifi doesn t work good.

pet friendly and bf place

parking too expensiva and no laundry room

the gym was a welcome feature too

beach accesss and lots of games for the kids to do in the backyard

price and location and free happy hour drinks by the pool bar and right on the beach

excellent location and the bar area is great

from the front desk to the breakfast area - the whole team was wonderful :) hotel was also very clean

near a lot of restaurants and rooftop pool. staff was friendly and helpful.

and beverage pool was dirty and nowhere to get drinks up there had to go down to reception small rooms so

the rooftop pool is beautiful and offers stunning views

great hotel ! lovely staff both at reception and breakfast area. delicious breakfast

overheard some guests complaining about a power outage, there was a laundry issue one day however none of this

gym, free wifi, free towels for the pool and the beach

wifi was terrible, hardly ever any signal.

loved the decor, pool area, gym area was a decent size for a quick workout, room was clean and comfortable

the pool was amazing

the wifi signal was very poor in our room.

wifi is pretty slow

good wifi signal and internet service

the bar wasn t open very long.

bar was not open as advertised - it was only open on certain days and times; however, in the

and the laundry is only available on

property is great and i was very happy to have an early check in as i d had a very early morning flight but

the hotel is in a great position and the staff great and very happy! the pool area is fab!

not for a family with kids

had no wifi

there is no real laundry facility here

room was a bit dirty, sheets were filthy. and laundry is behind the building through a

the lift was very old and the laundry was outside in a part location

the electrics had anblackout and i had finish my laundry somewhere else

free wifi

the wifi services.

really nice pool area with good shade on those really hot days

great pool area with bar and the bed was super comfy

the pool was very nice and cozy

very bad wifi, also it blocked almost all ports exclude 80 and 443, if you traveler for work you can not use

service like laundry was badly organized no in room pick up or delivery

the 11th floor is for laundry, linen room, electric room and employes

had requested an early check in

the staff, room service, the pool and the views were incredible!

wifi did not always work v well hall/lifts can use a renovation

no laundry service and the room service is basic

extremely slow, we were on the 6th floor, it was used frequently by staff, transporting goods and laundry to

no laundry services

the windows would not close all the way and there is a 5 am bar across the street that kept the party going

wifi was not working on one of the tvs in our room, the kitchen was a bit worn

laundry trolleys parked in foyer

laundry in hotel

one room had no problem, tge other room tge first night we arrived exhausted with 3 kids the room they put us

we understand it is covid time but nothing to drink for kids

no counter space in bathroom or kitchen area

no laundry room.

what i liked most is that it was always clean and also the pool.

i like the bar that’s located there and although i didn’t try the restaurant because of the prices the

pool and beach towels available

my kids are the ones who showed me how bad they were, and suggested the the good reviews were fake

it had no laundry, no restaurant or room service, the hotel is a bit tired

smelled funny and the recommended laundry service was rude and didn't collect our clothes

no microwave in rooms or in the hotel at all or laundry room

no tea/ coffee maker in the room, no laundry facilities and swimming pool out of order

pool is still not done, the only real bad thing i could say this is my second stay and the pool

wifi was patchy

kelly at the pool was great as well

pool was immaculate, pool staff were attentive and friendly

well equipped and cozy gym

food a little cold with room service but staff was awesome!

there was no laundry for guests

minibar, laundry, valet parking

there were no laundry facilities there had to walk 6 blocks to find a laundomat

center , close to the restaurant , staff very nice , luz help me to print all my work and breakfast was good

didn't like that robes and slippers were advertised via the hotels welcome wifi briefing and when i called to

indicates laundry and gym but gym was at spa across street and laundry was not on premises -had to uber to a

would recommend this property to anyone from the rooms to the pool area to the bar to the food was amazing very

super clean , the pool was great reception area cozy and always with air conditioning:) the bar man at night he

super clean , the pool was great reception area cozy and always with air conditioning:) the bar man at night he

the drinks were so delicious as well as the breakfast i loved the american breakfast style great size portions

inside room and bathroom, broken fixtures, mold in shower, hallway littered with luggage carts, laundry,

4) no laundry facilities

laundry delivered my clothes late and i missed my skydiving experience

the mojitos at bar collins are divine

to the beach with included loungers (but $28 per day for an umbrella ), good facilities for kids (small soccer

no laundry on site. rooms very outdated. food wasn't the best.

the hotel losts our clothes during the laundry process

laundry service was fine, breakfast was ok

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

i tried to get some laundry done at the concierge

the wifi didn't work for the playstation lol.

staff,pool,room outside bar

it was very clean and had a rooftop pool with a bar

will be booted out of wifi every 15 minutes if you are logged in

nice place relaxing and friendly staff spent a lot of time at the roof top pool. will be back

apparently they had trouble with their laundry but were not telling people about the

there was laundry service daily except on sunday, the housekeeping staff were welcoming and very helpful, as

dirty laundry

bed was creaky snd not comfortable. no laundry facility.

the setup is cool with the two buildings and the pool and the beach access.

please also give your guest access to a small laundry room

the breakfast...

i asked for extra pillows for kids and there was none

they have ice, but it's in a little backroom they call a kitchen

good selection of tv channels which my children appreciated, helpful staff eg allowed us early check in, coffee

there s a smell outside the building and the laundry machine rubber gasket has dark mold.

the root top swimming pool the kitchen in the room the shuttle to the beach

kitchen with plug in stove top and microwave, however our microwave stopped working

staff handling breakfast very helpful overall had a great

the bed was comfortable; the breakfast was decent

they lost a 50 euros shirt sent to laundry and they wouldn t pay it back. the rest is fine.

103 was noisy due to proximity to elevator and laundry room below the room

too noisy. the gym was too small. fix the dryer in the laundry room.

not a bistro or a bar just a lobby that sold food and drink

rooftop pool was cool, alternative to beach

basic service - laundry and dry cleaning - is now missing, requiring guests to get this service elsewhere

the pool is a little small at the facility so if you are going for the pool i would definitely suggest

room service was fast and delicious

the pool was small and outdated.

great customer service and very clean rooms and pool hours were perfect

no laundry facilities

so go with that expectation, especially if you have kids/luggage

great location. good wifi. comfortable beds. nice staff.

best thing hotel give me early check in @6am as requested with available room

also, some areas of the room did not have a wifi signal

not like the price of the laundry services and no options from staff on where else to do

as it seems the laundry service is outsourced, it would be great if they could have some scent added to the

impossible to arrange room service,no answer at reception

but could consider putting something behind the beds for that purpose so when i explain to the kids that someone

additionally, more room service options would be nice

the gym was excellent

we arrived early - granted early check in

main floor is so cozy and the rooftop pool and bar were absolutely perfect

chorline in the pool was terrible - maybe change to salt system. also the sushi was stale.

sofa was not comfortable enough to accommodate my kids, despite having booked a room for 4

again - not sure if this applies to most of the hotels in south beach the hotel didn t offer a laundry service

no laundry service

it is a super healthy place, and my kids had a hard time finding things to eat

staff was very helpful and the swimming pool was great for the kids

special call out to eduardo, who helped us with an early check in and restaurant recommendations

front desk staff was always available and helpful; free bottled water in rooms; laundry facilities onsite;

location, free breakfast and free laundry.

free laundry facilities, even free detergent

has umbrellas, folding chairs, bicycle, laundry & breakfast for $5

room was spacious, love the kitchenette