is no laundry service or a room designated for self-catering

although i didn't swim the pool was perfect

we left our kids football in the hotel lobby called 5 mins later and hotel weren’t very helpful

breakfast was amazing

minyen in hotel. kosher breakfast

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

don t have laundry and the price when i book over 2 rooms for over weeks

everything was excelent - nice people, good breakfast, happy hour with wine, safe area.

room service was terrible

little boutique hotel with modest breakfast, (coffee, fruit, toast, yogurt), just across the causeway from

your website says laundry service available

the gym is very nice but there needs to be fans inside because it gets very hot due to the large

you have to pay for the gym even if you dont use it, you pay for a hot tub which is broken, and wifi which is

pool, jacuzzi, gym - great amenities for guests

was broken/ no bar service at some point during a cleaning one robe went missing didn t get replaced and also

i think should be laundry room in the building specially many people stay for more than week that would be

so when you get there with your 3 little kids

the facilities and pool area were brilliant

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

i go out to eat , but some times just warming up some food at night , or before jumping into the pool, would

great beachfront hotel and pool overlooking the beach with an extra

3 adults and we had kids from age 2 to 15 and everyone loved it

roof pool no access for kids of 11 and 16. min. age is 21.

very nice hotel clean not crowded area good for families with kids nice sky bar

it was great both room service and the restaurant

no laundry detergent

gym too small. valet parking too slow.

gym is too small and it was very crowded there

even had the kids come for a

staff at pool and beach were marvelous

bar could be a little less like a conference room, although we just went in for a bottle of water

clean, friendly staff huge pool

reserved/paid for king balcony room, was given first floor double with kitchen and big closets

services, tasha and jennifer at the restaurant were wonderful as well as the front desk, pool attendant and

it's very clean, quiet, staff is very helpful. nice pool area.

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

great staff, laundry and private parking lot

clean, affordable, on-ite laundry was a plus.

nice to have laundry facilities

the staff was very friendly, could do laundry on the grounds, and it was quiet.

about the laundry room

charmless decoration. lack of signage to laundry room.

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

and you can still enjoy complimentary breakfast, pool, laundry

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

loved the poolside treats and pool restaurant

the noise of the remodeling buildings , you can hear from the pool and from the beach

the lido restaurant was amazing and the team at the pool welcoming and nice

the breakfast service was confuse and slow

spa facilities inconsistent

only one pool no 24 hour room service

lovely suite, pool and beach.

only one pool no 24 hour room service

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

no kids club

loved the set up in the room and having the option to cook or do laundry in the room

next to the beach, pool, small kitchen, laundry in the apt. limited space free parking.

missing laundry, small fridge

they don't have washingmashines, for us after 2 weeks of travelling and hoping to to our laundry quite a bummer

laundry machine did not work

no change available for the laundry room

had beach access, free parking, laundry, pool, restaurant/bar, gym, and games such as ping pong and foosball

stayed here specifically for the pool and having laundry room

there was no change machine for laundry or vending

laundry machines where out of order, lack of beach

laundry services, its a little hard with kids staying on the beach and it rains a lot in miami not

was an annoying noise in our room due to repairs in the gym, otherwise everything was

the view at the outside bar was amazing

no bathroom near the gym

use it, as the privacy quotient is really low, just a badly designed hotel we could not get wifi in the rooms

location is great and the pool and privet beach are great

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were

location, pool.

the pool area and beach are amazing

amazing view and pool

should mentioned how complicated it is to do laundry in this place

it was advertised that laundry facilities were available but was unable to use them due to no laundry cards

chaotic check in very tired rooms wifi did not work

and the fact that they have kitchenette on the advertisement and it's no kitchenette

was right on the beach and they had a tiki bar with music at the pool

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

was my husband birthday and i tried to make it special i paid everything and clean and put some petals and

fast and helpful and the amenities provided us with a beach chair, beach umbrella and beach/pool towel

i liked that the room had a kitchen and i could have my favorite breakfast without leaving the room

chairs on balcony or the efficiency of elevator or old gym

laundry free of charge, it had next to my room, private

mold at laundry machine

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

you can buy laundry powder at the beach club shop and use the machines for

i didn't like that my laundry was not done when i placed it in the laundry bag.

they don t even have a laundry in the unit after paying $300 per night

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

also, i used the laundry room but no one could make change for me

my kids were very happy playing on the beach, they give me 2 chairs for staying in that hotel, so i

pool and the beach being right there and it smelled great!

breakfast, kitchen in the room, laundry on premises, helpfull staff

the laundry rooms were not operating

great breakfast and bar at the pool floor

for breakfast brandon and kimberly and melissa stood out

the kitchenette, the pool, breakfast, daily cocktails, beach amenities, friendly staff.

chair at the pool area and beach are complementary

spa manager and her entire staff was extremely kind and did everything they could to make me feel

adult pool, bech, breakfast, friebndliness of staff.

we also chose to have spa treatments, room service and ate in the restaurant one night

the food and bar are amazing

didn't like the weird, illogical, opening times for the laundry facilities

parking is tight

friendly staff, good-sized rooms, pool, parking, bagels for breakfast

the wifi was horrible for the 6 days i stayed there

the rooms on the 2 nd floor with pool view are the beats

the room was large and had a laundry machine inside the room that was a big plus

are rather high for eating at the hotel - room service, pool side or at one of their restaurants

pet friendly

the staff was exceptional. robert at the pool was friendly and eager to serve. i liked that.

the kitchen zone was almost empty. only coffee machine and two caps. that s all.

laundry service was fine, breakfast was ok

i tried to get some laundry done at the concierge

it was nice wish they had laundry facility the sand was nerve wrecking

the hotel losts our clothes during the laundry process

no laundry on site. rooms very outdated. food wasn't the best.

the price of the accommodation clearly stated that breakfast was included, we were charged a fee for breakfast

a lot of dining options, too hard to access pool area, too hard to access fitness center, front desk not trained

the breakfast was terrible

pools are completely shaded by the afternoon

i was completely satisfied from the early check in with ease, room amenities, property resort amenities and

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

finally a hotel that s not still claiming covid as a reason deciding to cut back on mini bar or room service

we go down it was complete chaos and i had to wait close to an hour to get my car with two young kids

nice beach, gym and restaurant. otherwise, it is the same as eden roc.

kids aren t allowed to use the nobu pool and have to use the eden roc pool

spa area near the pool and beach, wonderful view on the ocean

the mattress is very thin; you can feel the iron bar against your back

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

ceiling, taping and the paper runners lined the halls near the lobby towards the pool area and gym

we were grateful to be awarded an early check in at 12:15 pm

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

location/pool and all faculties kept beautiful very friendly staff

property was great and received an early check in

i liked rooms, breakfast and specially staff. your shuttle bus us also very good.

showed up to nothing available with two little kids

should add another laundry area.

need to add additional laundry amenities.

needs additional laundry facilities.

laundry facilities limited. only decaf coffee was available in our suite.

the gym could be better

the laundry room was disgusting

bar and restaurant don t open until 5pm when check-in is at 4pm

the pool wasn't heated, so it was too cold to swim in

there was a bar and great breakfast

eugenie from the bar/kitchen was very

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

we were charged extra 100% for the laundry as a fast service,which we did not order

hallways full of trash and dirty laundry

also, it had laundry and dryer (not mentioned), a full kitchen and double bathroom

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

having a laundry room would be very convenient

you could make it part of stay so people eat there and increase cost if stay if required no laundry

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

they dont have any basic laundry

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

there should be a change machine in the laundry room

i didn't like that the ice machine was on one floor and in the laundry room.

the laundry room is extremely dirty and not taken care of at all

one elevator that was always busy with staff taking laundry back and forth

clean hotel with laundry facilities for guests to use

laundry facilities werent so expensive

g in laundry was so much help

the pool, how close the beach was and the pizza in the parlor in the lower lobby

the beach view and the gym

the room service was excellent

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

laundry room does need some updating machines

the fact that there s microwaves & laundry facilities

pool bar wasn t open during posted hours, soap dispenser and change machine didn t work in laundry room and

front of the beach, bedroom had two double beds and two full baths great for friends or families, laundry facility

adding laundry

too bad they dont have laundry machine

gym closed, pool disgusting

nice hotel, great breakfast and wifi, nice staff

gym was closed :(

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

not the best option for family with small kids , wish a better space for family with kids .

the ocean front king suite was the best the staff the pool the beach the food the location fully

wifi not

hotel maps, wifi, information about amenities (beach/pool chairs), room service menus, restaurant hours/menus

by ice, laundry, & elevator

don t have shampoo, laundry ando didn t clean up the floor

there is no laundry room as wel the walls are thin you hear walking on the above floors.

no washing machines to do laundry, 2 bad experiences with the food unfortunately

the location and the 24hr pool.

comfortable beds, but they need softer laundry detergent

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

no laundry

liked the spacious room and the capability to cook and do laundry

are travelling with 3 kids and wanted to be away from miami beach

wifi didn t work in the bedroom

were given the wrong room and the spa cancelled our massage at the last minute without any sort of resolution

the wifi is really bad and slow. the breakfast is boring.

pool and rooftop were great - just wish there was an indoor gym but appreciated the cute outdoor set up just

parking and pool

no laundry machines or vending

has something for everyone, two golf courses, great location, a water park for the kids, great

loved that there is a golf course and a water park on the premises

our room was dirty upon checkin and we were never able to connect to the wifi

has something for everyone, two golf courses, great location, a water park for the kids, great

laundry station in every floor very helpful

the laundry room with credit card

the gym very small and very poor equipments

they only had an outdoor pool and the weather wasn't the best. wish there'd been an indoor pool.

bottle water in rooms cost too much. pool should open stay open an hour later.

the restaurant and roof terrace bar were expensive.

the rooftop bar was right above my room

the wifi was very patchy and the phones were down the whole time, a lot of channels on the tv were

there are no prices listed on the menu, and the bar selection is limited

there was no change available for tips at the bar or with the waiters.

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

was charged $92 for the laundry bag

: from doorman luis to receptionist ahmed to every single server, cleaner, pool boy: the guest is not only made

the beach and pool are absolutely perfect

booked for 5 people including 3 kids and the hotel insisted they could not put any additional bed in the kids

no robes in the room and there was no laundry service on site.

beach ran out of chairs/ umbrellas daily gym has a low ceiling and is small which is very strange

also he gave us the wrong wifi password

although i understand it's only 1 pool...adults drinking and kids swimming in the pool together

the breakfast buffet was great

no self service laundry, no the usual paid dry cleaning

argument regarding laundry and the way we were charged for the laundry spent a lot of time having to sort this

we were celebrating our 10 year anniversary and booked a couple s massage in their spa

as well as limited times for room service

exceptionally polite, made sure we were very comfortable, and worked around our schedules for room service

laundry room

pool water was too cold and i d prefer for it to be much warmer

staff were great, happy hour in the bar in the afternoons and a pool to the back

there were free unlimited towels by the pool which is also so nice - you don t have to worry about the little

this with a fee of 20usd, garbage had to be taken downstairs, no room service, no restaurant or bar on premises

no washer and dryer on site for guest use. closest coin laundry was in north beach.

no pool at the hotel and a tiny gym

elevator went out and room service only cleaned room one time

the restaurant and gym were closed, no microwave in the room

no room service for first two days inspite of requests,bathroom door does not close

was charged $290 for a bag of laundry

rooftop pool server and bartender rarely present

i enjoyed the gym, got to take the complementary bikes out for a spin, and enjoyed a morning at the rooftop

gym is really small but it got the job done i just work out everyday so i wouldve liked better but

wifi was slow at times

i would specifically like to mention mr remi antoine, who helped us with our breakfast arrangements and more

kids should stay in kids' pools not suppose to enter adult pool

service was excellent at the beach and at the pool

$44 for the buffet breakfast was probably not as worth it as it should be

all the different areas of entertainment like the outdoor area with two pools, a grass area for kids to play,

laundry facilities on site or close by, lack of places to eat in the surrounding area and there was

laundry they say dont work(((( at the moment but i stayed 12 nights i think they could fix it

bike to wherever you need to go comfortable rooms, fabulous backyard and pool where you can work, laundry onsite

staff, always helpful, great location, comfy beds, felt like home, great morning coffee self-laundry as a big

laundry machine wasn t working

laundry room could use some attention

pool was accessible and the laundry was easy to use

also we were able to wash clothes in guest laundry very helpful

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

location is good, building and rooms are good, laundry service is good

hearing doors open and close, staff cleaning all day, could hear laundry running and other noises

pool area needs some cleaning & a bartender

location , good breakfast, clean quite room, very good wifi , whole food store 5 min away very

the gym is great

gym area & nice pool