the pool closes very early for summer vacations, at 6 pm.

spa area near the pool and beach, wonderful view on the ocean

a lot of kids running through the lobby

customer service of the staff in the kitchen, and at the beach

as an add , i would give that spectacular terrace al, beach and pool bar more life , like adding acoustics

laundry facilities werent so expensive

g in laundry was so much help

bad air conditioner, cofee machine, microwave. its a pet friendly.

water pressure of the tao water in the toilet was very low, i had to use the kitchen tap water to wash my hands

adore the hotel's location, which is close to the beach, shops, gym, and pool

the room was large and had a laundry machine inside the room that was a big plus

kids world, play station are great

everything was perfect. breakfast was wonderful with so many options

did not have breakfast

pet friendly

pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with

we loved hanging out with franco at the pool bar

spa manager and her entire staff was extremely kind and did everything they could to make me feel

the food and bar are amazing

breakfast, kitchen in the room, laundry on premises, helpfull staff

the laundry rooms were not operating

the choice of pots in the kitchen was not good at all

breakfast included every day

my room was comfortable and clean with a kitchenette adding a homey feel

you can buy laundry powder at the beach club shop and use the machines for

mold at laundry machine

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

laundry free of charge, it had next to my room, private

i didn't like that my laundry was not done when i placed it in the laundry bag.

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

the restaurant is good but overpriced, room service prices are lower than restaurant

the hotel's bar and restaurant closed to early (10:00 pm)

convenient to have a full kitchen

very good for family. pool. beach chairs. fast and good service.

the pool area and beach are amazing

the beach , pool ,new rooms

the hotel gave a free pass to a nice gym across the street and i had the best workouts ive ever had while on

the pool bar is lovely but they add a 20% service charge onto everything even when you are getting it from

arrived before they had the options of breakfast and gym in renovation it will be perfect once there is breakfast

no laundry machines or vending

the pool and loved the gym and access to pineapple infused water

ii would have preferred an early check in since i was traveling with my family and dog.

loved the gym , the pool and such a beautiful hotel

loved the gym , the pool and such a beautiful hotel

the laundry room with credit card

laundry station in every floor very helpful

room size and ammenities. pool area and grill

very nice staff very close to the mall drugstore, pool gym very nice

convenient , full kitchen , big room, free breakfast

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

the pool area is amazing, the restaurant, gala is fantastic

no spa, amenities, not even room service for that price

my family really enjoyed the way you made them feel, especially my kids

outdoor bar and dining area

should add another laundry area.

needs additional laundry facilities.

need to add additional laundry amenities.

laundry facilities limited. only decaf coffee was available in our suite.

bar and pool closed early

hearing doors open and close, staff cleaning all day, could hear laundry running and other noises

all good, room is clean and nice. my kids loved the pool on the roof of the parking garage.

staff because of covid they said but we had to carry our luggage with 2 kids and strollers and waited a long

staff great. pet friendly. we evacuated from hurricane milton

i got charged 20 to park, 20 to use the wifi, and

laundry room could use some attention

location is good, building and rooms are good, laundry service is good

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

pool was accessible and the laundry was easy to use

also we were able to wash clothes in guest laundry very helpful

there is no a good laundry service.

seating area in the dinning not comfortable at all. lack of guest laundry .

no laundry room

didn't like the fact that you had to do laundry somewhere else outside the hotel

no laundry services on property.

was nice and had breakfast at the pool bar it was awesome

it made our arrival very pleasant and welcoming, especially traveling with young kids

room service never answered the phone

he was able to give us an early check in less than 30 minutes of our arrival and was super nice

the restaurant, bar and terrace were very nice

motel has two sections: section a which is full service for maid service and access to laundry rooms, section

i like that you can do your laundry and cook as you feel or like

elevators slow and no laundry service

unit, specifically the kitchen, bathroom and the bedroom were not cleaned

was great only part we did not like was that the pool was closed which is a big minus i understand it rained

one of the pools was closed that should have been disclosed

my kids was sweating and suffering, and me and my wife as well

pool

there's a bar at the pool that serves food but only ever has one person working there

pool is great, and so is the staff

i did like the location. the pool area and gym area were nice. some of the valet staff were cool

ice machine broken, no laundry bags

the gym and sunrise yoga.

no kids club

also, wifi does not work in the business center, you have to pay separate fee-not ideal-not even for

heater pool

the pool water is icy - a feat in florida in august the restaurant is underwhelming

the food in the main and pool restaurants was great

it would be nice if there was more than one restaurant and perhaps a lobby bar for drinks.

no kids club

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

clean, guest laundry, breakfast, pool

it has a laundry room, exercise room and a pool that are kept

laundry was also super useful during these hot days

and laundry facilities

it was right off by the turnpike and easily to get a wreck, and parking, alil tight!!!!

fantastic breakfast in magnificent location beside the pool looking out to sea...

clean, friendly staff huge pool

good wifi for video calls

my friend used the gym daily and found it to be a good way to start the day

heated swimming pool

the free laundry facility was a bonus

there is a laundry room at no cost, which was really nice as we do quite a bit of laundry

comfortable bed and free laundry

free laundry

location , free parking, split a/c, comfortable bed, hot shower, free laundry

no laundry detergent

the pool staff was absolutely amazing

for example- mixed drinks by the pool are very weak, and require a double shot which they then charge for

no utensils , pans or cleaning detergents in kitchen

the bar staff is absolutely phenomenal

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

don t have laundry and the price when i book over 2 rooms for over weeks

a continental breakfast it was excellent

breakfast was good, small but good.

convenient location, free wifi, breakfast included

your website says laundry service available

didn't have a bar but everything yes was the lovely even the staff

was broken/ no bar service at some point during a cleaning one robe went missing didn t get replaced and also

breakfast was good! spacious lobby al clean nice good size gym

cleanliness of the property, friendly staff, the location, the views, breakfast selections was good

is no laundry service or a room designated for self-catering

great location. very nice hotel. grrlesr value for money. very good breakfast and restaurant.

didn t like that the kitchenettes had zero kitchen equipment (glasses, plates, cutlery, wine bottle openers)

we absolutely loved the private beach area and that they provide a shuttle there

rooms, lobby and pool were nice and clean

wifi works great

the gym is nice, although not everyone wears a mask while working out and there's no one there to make

no room service .

love to come back, my kids enjoy it

hotel offered water and sunscreen at the pool, near the beach and lobby areas

i think should be laundry room in the building specially many people stay for more than week that would be

loved rosa at check in, she accommodated us an early check in.

so when you get there with your 3 little kids

the location was perfect and my kids loved the hammocks.

it is located across the street from the beach and does not have a main lobby, shop, restaurant, gym, spa etc

the proximity of the storage and laundry area was a little distracting, but not invasive

laundry open 24/7

didn t like that they don t have a place that you can get quarters for laundry.

also seems like the laundry room machines would run at night at times while i was sleeping, and a couple next

the bathroom by the reception and the laundry area is very very dirty that really could use a cleaning

about the laundry room

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

and you can still enjoy complimentary breakfast, pool, laundry

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

charmless decoration. lack of signage to laundry room.

loved the pool and bar and food was convenient at the pool

i absolutely loved the facilities, as did my kids!

elevators not all working. room service was understaffed

the kids pool with the waterslide,

and bars - very nice and private swimming pools - private beach - very friendly staff - wifi in the whole complex

service is immaculate. breakfast is pricy but well worth it.

perfect. the view of the room is awesome! and the hotel is very pet-friendly

great breakfast

the lido restaurant was amazing and the team at the pool welcoming and nice

loved the poolside treats and pool restaurant

clean, affordable, on-ite laundry was a plus.

great staff, laundry and private parking lot

the staff was very friendly, could do laundry on the grounds, and it was quiet.

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

nice to have laundry facilities

much nasty sand all over in room , people were so rude there and also no working laundry or washing machine that

includes small kitchen, can walk to many restaurants

the fact that i did not know where the pool was, i searched for it but i couldn't find it.

stayed at the neptune instead of the paradise so this review is for the neptune king room with kitchen and

pictures and room i chose wasn t the same and when i called i asked to be in a location with a pool