the cleaning staff took my personal pillows and they were found in the dirty laundry

don t like the fact that i requested a room on a high floor near the pool 4 weeks in advance

room was pretty good, i travelled with my family including 2 kids 2 yrs n 4 yrs enough for our

loved the friendly staff and the free breakfast it was all so good and the wifi was excellent for a hotel

the staff was very helpful. parking was great.

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

stayed 2 nights and no room service because of covid- were short on room items (tissues) and trash was not

the bistro was amazing, the staff was great. the parking was satisfactory, i can't complain.

wish the pool had been inside

i dint like that the bar closed at 10pm

no laundry room.

new few more laundry plastic bags.

no self laundry facilities and no waffle machine in breakfast

no self-serve laundry

there is no restaurant (only a bar that serves fast food) or laundry service

access to the pool was also broken =( the main reason why i picked this hotel is that it has a laundry room

a more thorough vacuuming and a microwave and a little frustrated there were no plastic bags for laundry

simple tasks like getting a printed receipt, giving laundry on time, giving complimentary water etc etc seems

the room service staff was prompt.

amenities are great - gym, restaurant on site, roof top pool

no laundry, same breakfast everyday

best aspect for me was the clean pool and the friendly staff who assisted with me extending my stay each night

beds and breakfast!! clean/safe and great location for dogs!

location was nice exterior was nice and ample parking. room look exactly like online

comfortable, clean, affordable, great breakfast

i like this hotel because it has microwave, laundry, exercise room, meeting room, swimming pool

laundry devices are old and inefficient, also the front desk doesn t have quarter exchange for

also pet friendly i met several little furry ones on the elevator, which made it nice as well

breakfast is awesome

we liked the happy hour and breakfast.

indoor pool, gym, bar, laundry and so maybe restaurants and attractions nearby

including the swimming pool and laundry room

tokens or adding laundry cost to the patrons room account could be beneficial if implemented

bed and bathroom parking lot with shade

the room was really nice; very clean and spacious; free internet and free parking

laundry facility-clean & reasonable rate, secure, police patrolled the area

many people hanging around outside in the parking lot that night

wifi not good at many times

hotel was clean, continental breakfast with fruit, juice, oatmeal, yogurt, and etc

pool was not operating

the breakfast is wonderful as well as the gym; it's worth.

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

location and breakfast

good choices of breakfast with plent fruits

the breakfast is wonderful as well as the gym; it's worth.

not working laundry ice machine, jacuzzi breakfast had no food out at 8 am.

great location. neat bag breakfast quiet room everything we needed

had a jacuzzi that was unacceptable it was so horrible just to look at just gross next to a clean pool it was

wifi service was good

pool was dirty, gym not working, better food. computer room broke, workers cant answer questions

they have a very nice laundry room and gym

to lots of food choices and entertainment, free breakfast and free laundry machines and service pet friendly,

free laundry, very good breakfast, breakfast changes daily, free parking, good location

someone finally came from the kitchen and opened the door

had a lot of fun in the pool

clean , friendly staff & free laundry

the breakfast was great. so happy they had a guest laundry and fitness room.

ie don t say you have free laundry when nothing works

all the other amenities provided were appreciated, from the laundry to the swimming pool

the laundry is free and much more

slow internet speed and no guest laundry

soda bed, when asked if we could get a pillow and blanket i was told they were short handed and laundry didnt

hot breakfast

bed was super comfortable, the breakfast was great, very diverse for any taste, the kids loved the pool

parking is a problem

laundry facility was out is service

made 3 attempts to get me in a clean room with laundry service

everything that came from laundry was stained

laundry room was closed

doing laundry, etc

outdoor activities such as basketball and swimming will keep the kids busy

suite was very clean, the kitchen was very organize and has everything you need during the stay

very nice staff, nice breakfast, cleanliness, provided everything that was listed

fireplace didn t work in the room.

i was so excited it had a fireplace, however, it didn't work

is a laundry room, far from places of interest, check in counter person was not courteous, anyone can go

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also

thr hotel had a bar and restaurant, and coffee bar in the am

rooms did not have refrigerators so that sucked and pool was extremely small.

gym n room

* effective and cheap laundry service * morning breakfast

customer service and wifi

the location was very convenient and easy to drive to. there was plenty of parking.

the parking. at night there is limited spacing.

the breakfast was gfreat. three types of juice and different selection of warm food.

the laundry facilities not having tap to pay. i don't really carry cash, let alone quarters.

comfortable quiet the attendant was polite and friendly the breakfast was excellent the best we have had in a

space , kitchen, and separate room from living area

the breakfast was the basically the same.

the kitchen area and the set up of the suite

they said all bath towels are not clean and no laundry is done

kids upset they couldnt get access to wifi but for me not a problem

people at the pool were very loud into the evening, far past the pool s closing time, and that

kids jumping around n running in ste above me

that s simple and nice when traveling with kids

everything was clean food was good. beds was clean. and laundry was also clean.

the staff. they are greedy and rude. the laundry is not clean and they brush you off

there was plenty of parking spots

need more parking spaces

nice pool, very nice staff..felt very safe and location was great

it was amazing from the room, pool to the front staff was the best

the staff was great, the breakfast was great and the overall facility was nice and clean.

you have to drive through fast food parking lots, around an apartment complex to get to the hotel

breakfast very well presented, hot, tasty, plus fresh fruit, very comfortable bed with a lot of

only thing was the eggs at breakfast, they are not very appetizing

a blood stain and not a heap of blood all over the bedsheets, i wonder if they ever do laundry or they buy new

water, unable to change the sheets and towels as there had been no water to be able to do any laundry

they even could not provide me with extra blankets because their laundry cleaning room and store was closed in

wifi was not working on the third floor where my room was located

breakfast

i did not like about our stay was the cleanliness of the laundry room

the bar was a nice surprize

hotel could have given hot breakfast already packaged in styrofoam containers to reheat in microwave, or take

breakfast was great

enjoyed the pool the most

also, they accept pets with a $20 per pet, per night fee

lack of kitchen utensils

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

i felt safe at night because the parking lot was so brightly lit

there are no elevators & the wifi doesn t work

the hotel is clean & the wifi is fast while the prices are cheap

no wifi

comfortable rooms with a mini fridge, microwave, cable tv, and wifi

parking was absolutely horrible, not enough parking spaces in the parking lot

the property, pool and rooms are very clean

no laundry room, buttons in the elevator were broken, only one waffle maker worked, so there was

at the hotel so i did not stay due to the fact that the hotel was not family friendly and i had kids

excellent parking

breakfast for the kids

night staff was watching my kids hard with mugs on their faces and assuming my kids lied about cover that wasnt

laundry room.door was broken

the early check in, breakfast and peace of quiet.

based on the parking lot i don't think it was more than 40% full

everything especially the breakfast

have sharing parking with other buildings someone is driving like crew in parking lots be careful if you walk

laundry services aren t expected everywhere, especially 3-star hotels, but when i saw a laundry

think there should be better management to ensure parking is available for hotel guests

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

t confirm if it was bed bugs but my clothes had to be washed before they entered my house, the pool was closed

the cold weather, that we couldn't enjoy the pool area.

also, there is a guest laundry room with washer and dryer ($1

having laundry facilities was also nice and convenient

good location - as long as you have a car ( lots of free parking around too). nice staff.

breakfast and 24 hour coffee tea service available.

and my kids loved the waffles

no free weights in the fitness center or weight benches

breakfast buffet had a wonderful selection of delicious food options

having a parking lot light glaring in the window but the curtains do not close so your room is lighted

3) i enjoyed the breakfast items except for the smoothies

the pool had been closed, but the staff corrected the problem and we were able to swim

it smelled of laundry soap which implies that it was fresh

comfortable beds. laundry room, and machines. friendly staff.

this is a pet friendly hotel and i was really surprised on how clean the bedroom was.

enjoyed the comfortable beds, towels, and clean room. wifi worked well.

very clean, good breakfast and excellent customer service!

parking was a challenge.

breakfast was good

this meant i had to travel to find a place to eat after work, also i enjoyed unwinding at the bar after a long

wifi is free

location very good for this visit, nice room, good parking.

the breakfast was good but you need to get there early to get the best choices

parking and all the none guest that park in the property to go to the club

at breakfast they was a roach and also in my room

the pool wasnt clear and had algae

gotta do better with the breakfast my daughter and grandkids came down for breakfast and there was no more waffle

old things lift not working very old laundry

the laundry machines didn?t work, the room was hot, no management on site

room was spacious, staff were friendly, free breakfast was good, nice lobby, love the laundry

sheets are not clean / not dry yet from laundry

the laundry room didn't wash the cloth right

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

not much, loud music from parking lot

the pool and the staff were vigilant about their surroundings.

pool was dirty. needs to be drained and scrubbed. breakfast was laughable.

pool wasn't open

laundry is not clean

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

the spa was not working an kids wanted to swim.

the laundry room noise was right where our head was while sleeping so we heard the washers draining and

loved the pool, gym and guest laundry facilities was much appreciated

additionally, room service was not available

everything about the property, indoor pool, bar and restaurant was a plus as well

the pool

hotel appearance, when we got off the elevator to the right trash on floor, a big crate of laundry, weird smell

they also have a fine laundry facility

parking lot was pretty clean

are own meals in are room if we didn t want to go out to get something to eat or eat the hotel breakfast

pool was really cold and dirty, full of leaves and bugs

i liked only location and laundry.

if i really had to be nitpicking anything i guess the guest laundry area could ve been bigger cause it was

used the guest laundry twice which was

wifi, free breakfast, free parking, safe

breakfast eggs were disgusting.

laundry for guests on premises

fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was

clean and spacious comfy beds and good breakfast

friendly and helpful staff good gym satisfactory breakfast location

the indoor gym was very well organized, clean and very welcoming.

one of houston's busiest streets westhiemer and just outside of the beltway 8, great value, free laundry machines

this is the 3rd candlewood suites property i have stayed in the last 30 days and even though the laundry machines

the staff was helpful and i loved the market place and free laundry!

highway was dirty because they was remodeling what i paid for i did not get i couldn't use the laundry room cuz

no access to pool or fitness room

i was on had loud closing of doors all night a baby screaming and crying until the morning the breakfast should

swimming pool

the breakfast has few options

parking, shower water pressure

gym was a nice size for those vacation workouts

laundry room was not working my main door was broken in my first room and didn t lock and the

customer service is below zero, gym is out of order, pool is dirty, laundry is out of order, no cleaning staff

there was coffee but no coffee machine,the laundry was not

three nights and had to bring our own laundry to and from room to desk to get fresh linens

laundry room was never workable and automatic glass door seems to be very lethal, wanting to shut

laundry prices are high. though i don't know what other hotels usually charge.

was a great place to take the kids and let them play in the indoor pool and hot tub

the breakfast was huge and varied

gym very small, not much equipment or space to exercise

the breakfast

the breakfast was great and laundry & gym was a bonus 8 used both very clean

comfortable room and our kids loved the pool with a hot tub and drinking fountain

the breakfast gave me and my kids gas for days and last but not least the reason for our hotel stay, the pool

clean, there s an indoor pool. easy access from or to the main freeway.

it could be easier to log into wifi

i dont think they laundry the towels and sheets

many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

everything was closed and no room service or cleaning..

parking fills up quickly...had to park really far.

shower curtain which reeked of mildew smell upon arrival, couldn t figure out how to order room service, staff

no laundry service

also when i took my kids out to the pool there were not any towels outside on the rack to dry off with

i enjoyed room service & this was nicely cooked with continent produce

pool was awesome - perfect temperature

had a nice view of the pool from my

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

-there was no free shuttle (i would only need to go 3 miles from the hotel - limit is within 10 miles) -no

the internet tv and wifi are very shoddy.

- gym is literally as followed : 2treadmills , 1 cross machine , 4 weights

wallpaper, old carpet, old non functional bathroom faucet, non functional pool, poorly maintained gym, and

breakfast was good just wanted pancake makers for my kids. full kitchen, nice size room.

the pool was open and i love the late check out time

beautiful and especially the staff in the hotel reception staff all room service workers all the staff and

the property was well maintained , the staff was very friendly and the breakfast was excellent.

no room service

laundry much appreciated

very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

also included at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good

good breakfast...but no buffet because of covid

kitchen staff was not friendly

small kitchen with some essentials in case you don't want to eat out was a nice plus

the breakfast bar

good breakfast and very efficient front

run out of breakfast early

the housekeeping lady gave us extra blankets for the kids

was understaffed, i was told there would be breakfast in the morning and that there was a bar and restaurant in

room itself was nice. housekeeping staff were fine. free parking.

the breakfast was cold

friendly staff and breakfast was good pool was clean

quiet, spacious room. having an indoor pool was nice since the outdoor temperature was cold.

laundry facility was not working and pool was to cold and the trash outside was stacked up so high

laundry facilities on site, good breakfast options

coffee at the lobby,free cucumber-lemon water with cookies in the mid afternoon and the good hot breakfast

the bathroom near the gym had no toilet paper rolls on the rollers, just a roll sitting on the floor

laundry facility was not working and pool was to cold and the trash outside was stacked up so high you could

a do not disturb sign on the door when we left left laundry in room and when we came back laundry was gone and

it's a non-smoking hotel a lot of bums and drugs at it servicing through the halls no swimming no laundry service

maybe the laundry

breakfast and parking lots.

pool was outside and it was very hot

good value/money ratio gas station nearby enough space for outdoor parking free wifi

excellent wifi, good bed

breakfast

staff was very friendly, very helpful, breakfast was good

the pool was green, but it got quickly fixed.

laundry room clothes take forever to dry

the lack of coins and resources for a paid laundry room

is bad , they shud start laundry service pandemic is gone people who are working professional has no time to do

laundry out of order

on the second day, the kitchen staff ended breakfast at 9:15 when breakfast was supposed to be served until 1

only 2 pet max per room. cats have to be crated (hard to do but manageable).

a pet-friendly property, i expected some accommodations for guests with allergies

pet friendly, great value, great location

staff was not at all friendly or attentive, the pool was cloudy and they allowed people with screaming children

was no breakfast like promised and the wifi was horrible