laundry room

also, i would like to recommend washing the blankets with a laundry sanitizer

pool was not huge but kids loved it, bartender was great, beds were very comfortable

the gym facility is excellent and you have breakfast everyday

plus free parking

the breakfast i don t know every ate it but the coffee was the best

living there with pets and you can here tv very loud and kids and babies crying the majority of the evening

breakfast was ok the ammenities are great for kids the room very comfortable.

gym facility, comfortable bed

free full breakfast; happy hour free drinks and food.

laundry facilities were down, but the neighboring sister hotel had working laundry

noisy as it is close to a busy road, no working laundry

the guest laundry room was out of service for more than a months the ac is broken in the gym

laundry machine was out of order during our stay. had to go to laundromat after stay.

dirty, staff was rude, hotel has an odor in all the rooms, laundry amenities were not operable, remote in room

in room next to laundry room, shower water pressure too low

pool, laundry services, breakfast free, pool

were missing from his room when infact they were collected by the cleaners for the purpose of laundry, again

room we were in was very noisy, we heard the people doing laundry and water from the shower from upstaits

work to get in and out of the building or my room around my toilet seat was dirty in room 111 the laundry room

i wish they had a laundry room for guests

was no maid service, so for 4 days, we had to empty our own trash, take our own towels to the laundry & get new

very clean, spacious rooms, laundry facilities, good breakfast.

full breakfast, clean dining room

we enjoyed the breakfast, and the room was spacious and comfortable

laundry room filthy

hope they can fix the laundry machine so ppl can use it

parking was plentiful and lots of eateries near, plus a shopping mall close

came in late one evening and there was no parking in the hotel lot so i had to park further away and i am female

was close to restaurants and the water park and other places we wanted to go. within half a mile

they advertised a guest laundry room unfortunately for the three weeks of our stay the machines were out of

price for laundry is high.

friendly staff and thankful for laundry room for guests.

musty odor. the light breakfast was too light. pool area was a little worn.

pool was very small.

self-service laundry room requires 0

were hard not enough water pressure swimming pool was green and closed you had to pay for breakfast which was

the staff, the room, the pool, the food, and the prices...... awesome....

it was also right around the corner from the water park

the bar tenders did not know how to make drinks and the food was subpar.

nice, well-functioning guest laundry

great place best location and pool.

nothing really for gf on breakfast area and no eggs' otherwise all was great!

great breakfast anf eating lounge area

good variety of foods for breakfast. enjoyed the combo drink of oj, greek yogurt and mango.

breakfast offered many choices

breakfast was always hot and good

parking was adequate and well lighted

the lady that cleaned looked annoyed every time she passed by and just stared at my husband and kids

kids next door practice rope spinning in the hallway and not moving when we passed by

kitchen including pot/pans and utensils

clean. friendly staff. efficient room. good breakfast. lots of choices in foods.

very close to katy mills. lots of restaurants and things to do for kids.

full kitchen

the breakfast, pool, basketball court.

i like that they've added microwaves on each floor and laundry machines

if you are going to be a pet friendly stay then i would suggest some more stations for poop bags because it

my first time staying there and everything time i go there the ice machine is not working and the wifi is not

the room smelled of pet urine.

bar was great open till 1 ud83dude0a we love that

laundry room very useful and lovely staff

laundry on site and a decent gym with dual cable machine, bench and dumbbells

also, room was right outside the laundry room

we didn't realize it would have a full kitchen like it did

the facility was not open, not even the pool.

thing bad was the smell from the guest laundry area by the elevators smelled pretty bad washing machine probably

i also have a laundry charge on my final bill which i did not incur

since i was traveling with three kids by myself it would have been nice to know beforehand instead of during

guy at the front desk john went into the weight room with my kids and started yelling at them and told me that

to stay in the room and had to split the bed sheets from the 2 beds for the sofa bed so that our kids could

main elevators were broken kind of weird going through the workers laundry room and elevators

wifi

kids not in adult hot tub

pool and hot tub wasn t working.

for a kids-free couple, it should be ok

it was clean, the laundry room along with the machines themselves were clean.

it was so noisy and i wouldn t recommend being on the 1st floor next to kitchen/laundry facility

it was a great location with breakfast and the cost. aaa

the pool could have been skimmed

breakfast exceptional.

clean rooms, nice laundry room, very good exercise room

staff friendly and accommodating. appreciated their guest laundry.

the non pet owners /lovers ,you would not like this hotel

only downside was that upon us coming back in from an evening out on the town, my kids 8 and 11 months were

cleaned, well located, wonderful staff and very nice breakfast. pool was great too!

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

laundry facility was a plus.

wonderful breakfast, free laundry room

wish the bar was open on the weekends but other than that the place was perfect!

phone was not working in the room and no disinfectants in the gym.

pool was super cold

location and free breakfast

didn't offer breakfast

the bar was very nice and the hotel was in a great area

was way too difficult to connect to the wifi

gym was nasty

breakfast

the pool is adequate for recreation and laps

it was real nice and clean the pool was clean the rooms were clean we didn t have any problems

property nice clean welcoming hotel , everything was clean , we had a great time by the beautiful pool

laundry for guests on premises

friendly and helpful staff good gym satisfactory breakfast location

clean room, clean environment, and great breakfast

i think the breakfast offerings could be a bit better but overall a great stay.

so hot, the roof was leaking, one of the elevator s floors was not good, creaking, the indoor pool room was

we made use of the grill, which turned out great, the laundry room, which was neat and clean, and the breakfast

laundry on site byo laundry detergent

is not to congested, on site gym is fairly adequate for a quick workout or run on the treadmill, breakfast was

the parking was full at night and the security was very rude

free wifi in the room.

guess laundry out of service and seem no intention to put it in service

the warm water in the swimming pool

indoor heated pool

of the gym

room service, slow and shorted a item

the gym

only one entrance but terrible but made going the gym/pool and parking a much longer walk

location, free parking, cleanliness.

the room service was sub-par for this star level

for working in that area, it is well located, lots of parking and a clean, well run facility with nice amenities

breakfast laundry

laundry facilities was nasty, dirty

we went & bought roach spray, the sheets were filthy and when we asked for new ones she said that laundry was

gym and pool

wifi worked well especially for kids devices

sonesta claims they have a laundry facility

too many things out of order pool, business office, laundry and broken gym equipment

breakfast, location out of way of restaurants and stores, but rooms are good and clean staff nice

was not told about the deposit and i could not pay for a early check in

the most pathetic breakfast service for sure

t have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room

created a mess to get shirts to, and from external laundry service - air cond fan impossible to fully switch

the end of my stay, i was asked to pay for the laundry to get clean, the room i was in, i reported the air was

think they should get a change machine for guest laundry since they don't accept cards

staff was helpful and friendly, there is laundry room for guests on site

staff was very friendly, very helpful, breakfast was good

good value/money ratio gas station nearby enough space for outdoor parking free wifi

smoking rooms had dust in air

good value/money ratio gas station nearby enough space for outdoor parking free wifi

the size and kitchenette

friendly staff and outdoor pool/basketball court

large room, good kitchenette and full sized fridge

location, good breakfast daily and a friendly staff rooms were very clean and housekeeping did a wonderful job

more variety in breakfast, especially healthy options

our king suite room had a mini kitchen and was great for our family!

dirty pool

breakfast

the breakfast was eh

the pool wasnt clear and had algae

s an entire lot full of homeless people behind the hotel, and they sometimes pass through the parking lot to

liked the kitchenette

location was good.with parking spaces. near to walmart and shops.

the room had a kitchenette: electric stove, fridge, and a sink

easy to find, good parking, efficient entry, comfortable bed.

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed

location and secure location for parking plus indoor pool was much appreciated.

conveniently located, plenty of parking, nice staff, very clean.

old and dated. restaurant and bar still closed. atmosphere drab and dreary. room was dated.

no curtains in the rooms and not enough equipment in the gym (would like some free weights)

was understaffed, i was told there would be breakfast in the morning and that there was a bar and restaurant in

t wanna drive and i was able to walk across the parking lot for

has kitchen

water leakage in room. pool was closed

network connection for my laptop, really appreciate, but my phone and pad couldn t use hotel wifi due to so

small kitchen with some essentials in case you don't want to eat out was a nice plus

also included at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good

very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

laundry much appreciated

the pool was clean & well maintained

we were able to have our pet with us too

could be cleaner, no laundry during weekend days, classic/old furniture, no reservations at frontdesk

free parking, clean rooms, cold ac

lobby was nice, gym was nice.

the access to the pool and gym is not nice

the free wifi is slow but you can pay extra for faster wifi

everything was clean food was good. beds was clean. and laundry was also clean.

the staff. they are greedy and rude. the laundry is not clean and they brush you off

the location is excellent, the staff friendly , beds were comfortable, nice parking space

the outdoor pool should be cleaned daily not weekly

wifi is poor - i couldnt connect to any teams meetings which was an issue

easy parking

parking and room access

have stayed here before, pool and patio is spacious

pool should stay open later for adults,

kids from ball teams were running around making a lot of noise

laundry and lift were not working

laundry facilities are on the first floor

, the laundry room

gym was in construction, and the web did not mention anything

no breakfast

it has a gym and laundry room, pool

gym was small

room service for late night check in will be nice

gym was tiny and poorly equipped

shower water flow is low. wifi is unstable

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

laundry is not clean

stayed at this hotel several times, it's always clean, the staff couldn't be nicer, pet friendly, pool and

poor breakfast. not enough washing and drying machines in laundry. long queue most of the time

self laundry only vs serviced laundry option at least offered

i was also told that they would check the laundry and give me a call back either if found or not and i didn

friendly staff, hot breakfast. a huge room with all the kitchen tool we need!

the wifi went off and on but other than that i have no complaints

no airport shuttle. no bellman

it is a bit of a drive from downtown houston, but had plenty of parking.

they have a indoor pool and only 20 minutes away from

breakfast served was awesome

awesome staff, free parking and free breakfast

went well but would apprciated a service for the laundry to be done by the hotel the team of the hotel was very

there's a laundry room and the front desk keeps quarters to help you out

do not use the breakfast.

liked it all but could upgrade gym with working scales

the restrooms are hot and breakfast kind of bland

the staff were really friendly and accommodating. the laundry facilities were good.

the breakfast was outstanding

i loved the heated pool.

the lady from the bar was super rude.

i felt very safe traveling with my three young kids as a single mom

the breakfast has few options

booked this place because online it said they have a pool there

computers never worked washer and dryers was broken all the time elevator was out all the time pool was green

service was super, breakfast area was immaculately clean and delicious

i was on had loud closing of doors all night a baby screaming and crying until the morning the breakfast should

this is the 3rd candlewood suites property i have stayed in the last 30 days and even though the laundry machines

the staff was helpful and i loved the market place and free laundry!

one of houston's busiest streets westhiemer and just outside of the beltway 8, great value, free laundry machines

highway was dirty because they was remodeling what i paid for i did not get i couldn't use the laundry room cuz

no access to pool or fitness room

used the guest laundry twice which was

i liked only location and laundry.

if i really had to be nitpicking anything i guess the guest laundry area could ve been bigger cause it was

the parking lot was spacious and had good lighting

they need some patrol at the parking lot at night.

easy to walk around city centre shops great partnership with near fitness center while hotel gym is closed

fridge is wired so you can t put your own items in it - not the best when you have little kids

the gym

i booked a junior suite for my 3 kids, which was supposed to come with a king bed and a sofa bed

i booked a junior suite for my 3 kids, which was supposed to come with a king bed and a “sofa bed

comfortable beds. laundry room, and machines. friendly staff.

it smelled of laundry soap which implies that it was fresh

the kids enjoyed the waffles, but scrambled eggs were only served on weekends, so it didn t quite

safe for parking and clean

they served a very good hot breakfast which included scrambled eggs and sausage and included many other breakfast

laundry room was broken and closed

price, laundry facility

parking: (not enough handicap access) but managed

but parking was really crappy

the small not clean health hazards zero parking gentlemen very rude towards women shower was visible to entire

was no laundry detergent

laundry witch was carried out by hotel

laundry room clean and cheaper than most motels

breakfast wasn t that good. no coffee and not too many options.

the manger, on duty ms. m very attentive and accommodating, breakfast and cleanliness

we didn t have enough bath towels specifically face towels available for us because laundry wasn t done on

the gym was nice and there is an on-site laundry for guests

pool was clean

clean room, facility, and good breakfast.

lady at the reception made an exception and we could have late check out

on-site laundry room and exercise room. also the size of room.

like the laundry facilities

size of the rooms an breakfast.

the staff were great and my kids loved the breakfast

location. breakfast was included (not complain on this) but the kitchen was a mess