reception was full of laundry both days and lots of flies at night

welcome, parking and room met every expectation, very clean, great wifi, very comfortable bed

also we were grateful to be allowed an early check in which was appreciated

was in a very central and great location, parking right outside, lovely outside convenient designated smoking

the homemade lasagne on the room service was delicious and nice big portion

check in staff helped us with parking and local knowledge

a room service person and this option wasn't available

boasted private off road parking

nothing to fault, apart from difficulty in finding parking space.

wifi worked very well and our request for

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

we went to use the bar after walking back from town to be told it was closed at 2210pm despite upon checkin

food provided from the restaurant/pub around the corner, you can order room service

the breakfast was amongst the best we've ever had, with fab service

great location, friendly and helpful staff. good breakfast range.

wifi password wasn t working properly, i didn t say anything as we were on holiday

only no bar in same builing.

slightly early check in as we arrived early

wonderful room, staff were amazing, helpful with parking and lovely bar staff

in addition, the wifi password we were given didn't work, there was no shower gel in the shower and no receptionist

gated parking was exceptional/necessary

unfortunately parking is tricky and the roads are narrow.

small car park but they had on street parking permit

just a shame we are in the social distancing time it would have been nice to have a drink at the bar and in the

not doing room service

is nothing not to like about queens hotel although a laundry service would have been helpful

great location, easy to find with adequate free parking

outdoor garden , bar was amazing, it was like being abroad

wifi worked very well

veggie breakfast for room service would have been good

i asked about laundry services and was not helped,

no laundry small room

advertised ev charger but no one knew how to work it.

was very loud location, the wifi was not working during our stay and kettle in the room was broken

hotel was chosen as it was advertised as pet friendly

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

good location to the beach, clean comfortable rooms, on site parking, great breakfast

pool

we took our pet, and they were very accommodating

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

clean laundry left outside room

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

bed sheet still stained after laundry?

we were in room 101 which was next to the laundry room and we had loud machinery noises and

the laundry facilities were great

i appreciated the guest laundry facilities

pool good, and i liked the guest laundry facility and quirky places to read around the place

also, the laundry room was convenient

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

wifi on and off throughout the week towel radiator not working in bathroom so towels never really

the wifi was not working in our room (125) and had been out for some time

wifi kept cutting off

good value for money, plenty of parking

the reception staff and the bar staff were all so lovely and helpful. lovely spacious room.

ill in our wedding dresses) we were greeted with congratulations, complimentary late check out and complimentary

the bar area was also a great spot to unwind after a long day of exploring the city

their anniversary party at your hotel rang up a few days in advance to try and secure us an early check in

the gym is great

hallways full of laundry trolleys and rubbish

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

laundry was collected by my room a bit early on a weekend

laundry and cups and glasses in the hall ways

hotel is set in a beauiful location and has an indoor pool with sauna stream and spa , with a gym and classes

the price asked for me to wash and dry a load of laundry was twice the local launderette.

locale and mostly helpful staff except for making available the listed laundry facilities

place to stay, car parking took some fining with all the one way streets at night but once it was found was

bar staff and breakfast staff were very welcoming

but the hot buffet full english breakfast could have been much better if served fresh from the kitchen

room seven had the laundry vent near our window

) breakfast room service was slow and a little sloppy (no napkins, cool coffee, staff in and out to grab a

enjoyed a very tasty scampi and chips from the bar menu on the terrace which i m looking forward to having

the property was great. they made sure i had a reserved parking spot for my car and trailer.

lovely staff at check in and breakfast

only thing that could enhance the almost perfect stag would be access to laundry facilities

no mini bar in the room. the curtains were dirty.

pastry fresh fruit full english or continental (no meats or cheeses) or order fresh cooked spa kids are limited

staff were very professional and helpful but there is little to no service between meal times ( room service

very clean, staff were absolutely brilliant, room service, food was excellent

everything. 3 screens in bar for word cup

so relaxing - really enjoy the pool and the breakfast

lack of ev chargers

have liked some seating around the pool to relax and read a book, but it s not that type of spa pool

no free wifi abs the tv wasn t working properly

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

for room service at bar

the spa was wonderful also as well as the breakfast.

spa and gym are also great

it would be better to have refrigerator, hot breakfast, and laundry service.

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

plenty of parking and convenient restaurant bar with good range of choices

here for a wedding at the golf club

tv channel choice but i tend not to watch tv when im away anyway, so didn't really mind, also wifi really slow

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

was stunning glad there was a gym and pool bar restaurant was stunning the decor the beautiful pictures all over

poor for parking spaces hard to find you have to wait about for someone to leave

beautiful surroundings comfy bed clean as clean lovely bath and great swimming pool

all the dirty laundry everywhere

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in