room seven had the laundry vent near our window

quiet, pleasant staff, good parking and wifi

and hannah - the hotel reception staff - went above and beyond to help me and keep my kids happy

complimentary parking on hotel grounds

food was excellent, bar good and plenty of parking

wifi good, room good size, air conditioning worked quietly, showers good, pool a good length, staff

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was

i'm not sure if they were understaffed in the kitchen for the number of guests (they were still very nice and

swimming pool. good wifi. quiet room. comfortable beds.

kids packs and snacks were a nice touch in the room

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

the bed was comfortable and the wifi reliable

cute kids welcome pack, little dressing gown and slippers

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

room service breakfast was sensational, great quality fresh food

it would be better to have refrigerator, hot breakfast, and laundry service.

quick which was great with the kids, hot and inexpensive

food choices and room service very good

clean, modern rooms. comfy bed. fast room service.

fabulous room service pizza from the parsons collar

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

three ev chargers didn't work with my kona

the pool is good quality and nice for a quick swim to relax on arrival

room service was top

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

all the dirty laundry everywhere

ev charger not working due to be destroyed by a food truck

both my kids enjoyed it too which dosent happen too

the staff were really helpful in every area from reception to breakfast and the bar area in the evening

fridge in the room wich is big plus for family trip with kids

good room service breakfast

laundry... clothes were still damp out of dryer .. might boost it a bit.

the laundry facilities were great

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

i discovered a laundry room, a swimming pool and a well stocked bar

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

bed sheet still stained after laundry?

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

clean laundry left outside room

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

noise of the laundry woke us up occasionally

to have free wifi, though it was a bit temperamental at times, at least in my room during my stay

spa is a real bonus and sitting outside in this weather is perfect

wifi was terrible and kept crashing all the time

beds comfortable, location great, room spacious bar food excellent

i asked about laundry services and was not helped,

no laundry small room

advertised ev charger but no one knew how to work it.

very nice breakfast, central location and car park with ev chargers (even if one wasn't working)

check in, parking and ev charging available which was a bonus

laundry trucks outside the room woke us up loading all the line, directly next to room

noise from laundry below my room

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

bed very comfy, outlook cages of laundry!!

noice at 7am when the laundry van turns up and starts loading and talking loudly

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

poor wifi connection in room

a lovely bar & dinning room, very comfortable bed, great location

breakfast was spot on and set you up for the

is nothing not to like about queens hotel although a laundry service would have been helpful

lovely room with sea view. good breakfast helpful staff easy parking

room service was good

free car parking

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

no laundry service available. this was important for my trip.

no children allowed in the swimming pool but i did understand the reasons

the gym room is small.

rose petals on the bed, folded towls that looked like 2 swans kissing and a bottle of prosecco on ice as

clean. rooms where clean. gym facilities where ok

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

there was a lot of choice for breakfast

staff super friendly at reception, great wifi and room was very comfy!

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some

we tried out the adventure golf course in nearby hedge end, which was great fun

great location, excellent breakfast.

wifi good

comfortable room, with good wifi

the breakfast was amongst the best we've ever had, with fab service

it was a shame that the bar wasn t open in the afternoon and i didn t see a lobby or anywhere to sit and

more attention to clean the room and bathroom (see the corners of the walls ) and please add pet waste bin as

unfortunately parking is tricky and the roads are narrow.

gated parking was exceptional/necessary

not doing room service

the hotel bar lacked atmosphere

wifi was poor, little or no reception in room 4, kept dropping out, mentioned it but it got no

in addition, the wifi password we were given didn't work, there was no shower gel in the shower and no receptionist

early check in

comfort, location and pet friendliness

wifi password wasn t working properly, i didn t say anything as we were on holiday

check in staff helped us with parking and local knowledge

parking was available but very small spaces! struggled to fit my car in!

location great, room lovely, staff helpful and friendly, the garden bar and restaurant is lovely

coffee making facilities, great wifi

breakfast pet friendly

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

nice area close to local areas and good parking, friendly helpful staff, great bar and food, 24hr reception

about the place that why i’m booking in march two night and having a kids party there

makes it ideal for coming with the kids

comfortable beds, clean rooms. amazing breakfast

reception was full of laundry both days and lots of flies at night

spa bath was lovely and the bed was super comfortable,the location was great and breakfast was good

the wifi was brilliant, room was great with a comfortable bed, and the food

location, the bed was extremely comfortable, the room was lovely, spa bath was amazing after a long day of travel

went above not just giving me the key but actually showing me where everything was and times for breakfast and

the price asked for me to wash and dry a load of laundry was twice the local launderette.

locale and mostly helpful staff except for making available the listed laundry facilities

wifi ok

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

didn't like was the car parking in other street, but i could understand in that location, it is alright as long

we had a car blocked in by a laundry van for 20mins

we had a night away from the kids as a treat, and ended up sleeping less than with them

we treated the kids ( who study in southampton) to a special stay and meal

could have been a little bit better, but overall was nice, just don't expect big facilities, the pool is fairly

didn’t go in, too many people trying to have a dip with their kids

only thing that could enhance the almost perfect stag would be access to laundry facilities

it s clean and modern, love the spa, nice breakfast and great room service

only downside would be the breakfast

plenty of car parking very good leisure facilities and restaurant good food

easy parking and convenient to the ferry

the laundry room ($4 each for washer and dryer) with free laundry detergent was very convenient

design of the rooms it much like studio room checkin was smooth and rooms had all you need expect laundry

very helpful staff. very convenient laundry room.

large room and laundry on site

laundry room needs to have better instructions - or at least for americans

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

the mini bar was tempting, and i was tempted, so it got a bit expensive!

early check in no prblem.great room

a lot of unnecessary details yet i had to wait 10 minutes for someone to address problem with wifi, and in the

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

food was super along with happy hour in the bar in evening

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check

bar area good martina is great

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

good size rooms fully equipped and very clean and the green thoughts to the laundry!

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

had to chase a bit for my shirt to be returned after laundry

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

there is no guest laundry.

in the event the room was next to a laundry room where there was a clear sound of

no car park or laundry room

lovely breakfast and nice late check out time

if it had a laundry it would have been good otherwise we made do.

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

only disadvantage i believe is down in the lobby, kids running all over the place when your trying to

location, great views from room and on-site gym.

the rooms were nice and clean, great breakfast, and the staff were very helpful to tell us about the city and

the breakfast surpassed our expectations and i would most definitely stay here again

the breakfast tray delivered to the room was nicely presented with ample selection of food

rooms and very attentive & helpful staff, we had an issue with the wifi which was rectified with the utmost

beautiful room, excellent breakfast and a very friendly and charming receptionist

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items