locale and mostly helpful staff except for making available the listed laundry facilities

the price asked for me to wash and dry a load of laundry was twice the local launderette.

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

triple room very good size with a kitchen as well which was not expected

great location and free parking a real bonus

only thing that could enhance the almost perfect stag would be access to laundry facilities

wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to

made use of the indoor swimming pool, hot tub and sauna to really unwind

breakfast was fantastic, sausages were delicious and the poached eggs were amazing

ac worked, bed was on the harder side but comfortable for me, towels were big, wifi worked well for basic

is nothing not to like about queens hotel although a laundry service would have been helpful

our room was very comfortable with great facilities, a sea view and good wifi

nice location , wifi was working properly

room service seemed to finish about 21:00, would have been nice to have been able to order a

wife went n slept in the spare kids bed

wifi password wasn t working properly, i didn t say anything as we were on holiday

gastro bar food was great, service was good for most part just a little lacking at other times

comfort, location and pet friendliness

cannot fault anything,though perhaps bar prices could be reviewed

and comfortable rooms, strong wifi to be able to do work, great location to be able to see friends, family and

lack of bar and lounge area.

small parking space around the hotel.

more attention to clean the room and bathroom (see the corners of the walls ) and please add pet waste bin as

small car park but they had on street parking permit

parking is a bit tricky, so take up the option of parking assistance

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

good choices on the breakfast and dinner menu and good quality food

great location, excellent breakfast.

all windows are surrounded by lot paths to the restaurant and bar

service in the restaurant at the bar was lacking and the menu was poor

a room service person and this option wasn't available

i was disappointed by my room service order

off road car parking ideal

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

was split up between lots of houses, it didn t feel like a hotel with its own facilities eg a bar - it was

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

the offer of wifi code, and 2 key cards instead of 1.

swimming pool and room and the food in the restaurant was delicious

we had our two grandsons with us and it is great for kids

bed sheet still stained after laundry?

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

clean laundry left outside room

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

we were in room 101 which was next to the laundry room and we had loud machinery noises and

reception was full of laundry both days and lots of flies at night

hotel takes you to the hard, naval dockyard and gunwharf quays so no issues or pressure to find parking

staff arguing in the kitchen with an open door did not need it at 7 o'clock in the

in the kitchen is a wonderful person

lovely thai green curry and room service

no laundry small room

i asked about laundry services and was not helped,

ev charger in the car park didn t work

hotel, very pet-friendly

wifi was good as well

pool good, and i liked the guest laundry facility and quirky places to read around the place

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy

the laundry facilities were great

laundry... clothes were still damp out of dryer .. might boost it a bit.

i discovered a laundry room, a swimming pool and a well stocked bar

a pet friendly hotel so there were a lot of dogs about which was fine but sometimes a little noisy

breakfast was far beyond what i expected

they looked after my pet well providing sausage at breakfast time

dogs care/treats and ev charging were a bonus

wifi didn't work for apple ipad

good service beautiful gardens and great fun for kids

ev charger was complementary and conveniently located.

the parking was dreadful, too little accommodation for a hotel of this stature.

bathroom, although shower cubicle was on the small side, partner said she loved the spa bath

vamoos unresponsive. tv reception and wifi poor.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

definitely a plus was the pub and kids play area.

the breakfast was excellent, plenty of it, and good choice of food, i can't praise them enough.

back in just after the main road in reaching distance of shopping centres the beach golf course very

t order food to room via the app although u can oder at the bar and they deliver to your

breakfast room service wasn't the best, may have been better in the restaurant.

both my kids enjoyed it too which dosent happen too

it was our honeymoon.. they left us rose petals .chocolates and a bottle of champagne

the staff were really helpful in every area from reception to breakfast and the bar area in the evening

stayed on the 7th floor and had kids room next door with connecting doors which was a bonus

room seven had the laundry vent near our window

) breakfast room service was slow and a little sloppy (no napkins, cool coffee, staff in and out to grab a

wifi connection was poor most of the time.

quiet, pleasant staff, good parking and wifi

work trip, very friendly, clean, lovely food by room service, good value

issue i had was the wifi (free) was terrible (tried mon evening and tue evening)

the room was clean and airy and the spa a very welcome visit after a long drive

excellent breakfast and dinner.

good wifi

very good size room with proper black out screen, good shower, good wifi, great breakfast buffet

hallways full of laundry trolleys and rubbish

laundry was collected by my room a bit early on a weekend

laundry and cups and glasses in the hall ways

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

little jug for milk at breakfast for my elderly parents to make their tea as they like it

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

topped off my great room service and delicious breakfast

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

amazing vibes great staff good facilities has gym and spa

room was great, the food tasted amazing and the spa facilities were just what we needed

it would be better to have refrigerator, hot breakfast, and laundry service.

rooms are well clean, very modern. great place to take your kids.

quick which was great with the kids, hot and inexpensive

here for a wedding at the golf club

clean modern hotel felt welcome with the kids

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

lots of free parking and the mews houses were good

the gym and the swimming pool after a hard days work was really appreciated

plenty of parking and good food

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

laundry/dry cleaning service

all the dirty laundry everywhere