bar closes at 22

not only they didn t included breakfast for a high cost but they don t have room service although they

room service for breakfast, they didn't take into account the upgrade promised on booking

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

top bar played music that could be heard throughout hotel

parking, new facilities, location, clean fresh linens, great bathroom

really like the bar at the entrance

wifi was so slow i couldn t use it

good location with parking facilities warm and friendly service!

parking available. it was clean and service was very kind

no free breakfast

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

great breakfast location ok

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

parking situation could be better but no additional cost so no complains

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

the wifi password that was in rooms didn't work during my stay.

food: as a night person who usually skips breakfast, it was worth getting up early for

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

breakfast choices were great

it sets the bar unrealistically high for other accommodations

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

parking entrance, too small for big cars

parking was awkward and very tight spaces

parking small

decent wifi

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very helpful with city directions, taxi, handling luggage, and laundry concerns

the bar closed to early

the restaurant bar had a good menu with fair prices

free parking

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

laundry services were expensive and a hassle

restaurant staff on the breakfast is really great

we tried laundry this time: amazingly fast, clean and affordable

the laundry service was very expensive

breakfast was great, the pool and sauna area is very nice and the rooms were quite large

swimming pool was a bit dirty

the room service was great, everything very clean, the bed very large and comfy

wifi was very good, which i used for long periods of time

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

design, great room service, kindness treatment to the trip guest

more amenties in the kitchen, like bowls and glassware. more towels.

kitchen and other facilities were incredible from car parking till concierge and security

one of our friends had requested laundry service and it wasn't delivered as promised

plus an excellent laundry service

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

room service meals or asian food at the bar are disappointing

the breakfast are is huge and warm

laundry service was also great

laundry was expensive and the room was very dark.

elevators to the parking lots.

world problems - it was connected to a bar and casino so it was noisy af

was loud noise coming from the bar at street level during the weekend, however, the noise was only heard if the

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

the hotel needs parking. you solved my problem efficiently.

breakfast is a perfect way to start your day

kids friendly

however it was good for us as kids loved swimming pool

staff said they would have things such as laundry done by the time i had to leave and they did not

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

everything, nice staff, nice breakfast, clean, closer to everything would come back again.

the gym was small and cozy

needs a bit more variation at breakfast. otherwise pretty good.

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

wifi is really bad,always cut off, very slow wifi

wifi connection could be better

the staff, the location, the security, the free parking

laundry service very expensive

was no laundry

the laundry was over

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

liked the food, breakfast is so goodand the burgers from the restaurant were amazing

location, clean and comfortable room, good wifi

great facilities. they lost my clothes in laundry.

design, the gym, and the pool are nice

the breakfast was so delicious

-room service / food is terrible

food in the restaurant and room service was truly perfect and creative

laundry service i did nor like

the staff offered laundry services which is great for travelers

a detail, i had to ask 3 times to get bags and forms for the laundry service.

but nothing was done; - the ac in the gym had been always turned off

elliptical machines in the gym are really annoying and turn off in a millisecond so if you try to reverse for

good breakfast, excellent wifi, clean

breakfast

bar was expensive, and night staff inconsiderately loud and cursing while trying to enjoy our

the lobby has a small bar and very spacious comfy space with sofas and table with chairs

clean hotel, modern, nice staff and nice swimming pool

loved the breakfast loved the location so many places to eat nearby loved the rooftop jacuzzi

with wifi, after an afternoon troubleshooting they finally changed me to another room

room service menu was very limited

used the room for home office and wifi connection was absolutely good

the breakfast was delicious and plenty variation.

of laundry services are crazy expensive

great facilities. gym and spa area are outstanding. location is outstanding.

furnished, very convenient for my work purposes, everything in the hotel was perfectly clean, wifi worked very

the employees hotel installation food room service everything

tv service the channels were basic, the room service was very slow

more utensils needed in the kitchen

excellent staff excellent breakfast clean excellent location

and it was incredible, each of us had their own room and bathroom with a shared living room and kitchen

the staff was very helpful though with limited english room service was good

excellent service from reception- provided extra blankets, takeaway assistance when needed decent breakfast with

excellent breakfast and location

not a luxury hotel. staff excellent. jacuzzi was very dirty. gym was not as described

spa was a nice surprise

breakfast was great, staff friendly, and check in very easy. would definitely come back

the breakfast was delicious and the room with kitchenette was perfect

there were not very many vegetarian options for breakfast and the wifi was a bit unreliable.

the restaurant is nice , and it is good to have a good coffee machine to enjoy the breakfast and afternoon

loved the place, staff, room and breakfast

pesos for a bottle of water no mini bar (the said they had) 45

no room service in the evening

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

the breakfast is delicious and the pizza they offer for dinner is with a fit dough and supper

lost wifi internet for a day. hot water was spotty some days it would work

variety, besides the breakfast that is amazing, the only thing you can eat is pizza

think they should have more breakfast options

friendly staff great room service very clean close to many restaurants

staff and breakfast is great!

breakfast a bit incomplete but still ok.

location amazing, breakfast normal, not huge but good.

the breakfast was very good too

wifi was strong enough to have teams meetings

the wifi was excellent

friendly staff. comfy beds. good wifi. nice view (in my first room). close to usaquen.

cons: wifi was trash do not ask them to do your laundry

medium refrigerator, microwave, coffeemaker, stove and laundry area

com the place is old, the service at the bar seriously sucks

decor a little tired, needs modernising. room service hamburger cold and undercooked.

24 hour room service is not the full menu