the wifi password that was in rooms didn't work during my stay.

the breakfast was delicious and the dinner outstanding

it sets the bar unrealistically high for other accommodations

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

food: as a night person who usually skips breakfast, it was worth getting up early for

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

lower laundry prices would be good and also the english speaking ability of the staff was good but not

the hotel was 100% pet friendly, even had bowls and a bed in case you didn t bring one

staff were super friendly & always ready to help when needed. great buffet breakfast

fruits and juices in the breakfast and very friendly staff were on the top of my list

silent hotel outside of citycentrum. reasonable price. good breakfast.

breakfast was excellent. other meals were good as well.

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the

breakfast was excellent, location too had a lot of amenities like board games, they were able to

the quality of the room and the breakfast was very good.

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

the breakfast was disappointing and the spa prices were high

parking situation could be better but no additional cost so no complains

they have a spa with sauna, jacuzzi and massages

location, clean and comfortable room, good wifi

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

no free breakfast

great breakfast location ok

decent wifi

you are coming by car, it is complicated to understand how to enter the parking lot because there are no signs

parking available. it was clean and service was very kind

wifi was so slow i couldn t use it

was very nice located and the staff was very gentle, the parking lot is very comfortable and easy to use

the wifi worked well

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

no laundry service even though it was initially told there was

kitchen, bathroom, design.

wifi was on and off. and elevator had problems once. other than that all good

very comfortable for 2 adults and 2 small kids

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

one of our friends had requested laundry service and it wasn't delivered as promised

plus an excellent laundry service

room service meals or asian food at the bar are disappointing

to stay in bogota, good location, close to shopping with a couple of malls close by and has good parking below

when they saw me they asked if i needed laundry service

laundry service was amazing

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

spa and gym facilities are perfect

area is fantastic staff overall very helpful 24 hours room service easy to reach from

design, great room service, kindness treatment to the trip guest

the stove top barely heats up, there is no utensils at all in the kitchen

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

kitchen equipment very modest, breakfast not very tasty, many noisy events in the courtyard

unfortunately no improvement at all, poor equipment in the kitchen, poor breakfast, cold shower

laundry service was also great

laundry was expensive and the room was very dark.

location free parking

the wifi was very patchy and

is no gym, and spa services are extremely limited, even though they say they have a spa facility

my laundry smelt lovely and the room service was delicious

this time we used laundry services and luggage storage and was excellent

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

location was amazing, the shuttle was great as always

location and shuttle services

at 9am someone knocked on our door to ask, if we wanted laundry service

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

i was surprised we had earlier breakfast buffet

location, pool and the bed was comfortable

we ordered room service and the food was subpar.

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

too expensive cost me 28 dollars to do my laundry, do not want to layover in bogata ever again.

guest laundry is basically usd$20 - almost cheaper to get everything dry cleaned

doing laundry was also very

used the room for home office and wifi connection was absolutely good

good breakfast served by very nice people. staff was very friendly and helpful

breakfast was fantastic, loved the location

great staff. good breakfast. many restaurant options close by.

breakfast included was good but needed a little more variety

cons: wifi was trash do not ask them to do your laundry

medium refrigerator, microwave, coffeemaker, stove and laundry area

the spa have therapies and massages with a good cost and the gym are very useful

the breakfast is exceptional with hot egg that are cooked the way you want ( omelette, fried, scrambled

excellent breakfast great choices

breakfast was in a continental style at the hotel restaurant located in the 1st floor

modern facility, excellent value for money including free breakfast and wifi.

the location, staff and the premises were great. breakfast was good

loved the place, staff, room and breakfast

pesos for a bottle of water no mini bar (the said they had) 45

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

i was also disappointed by how long the (expensive) laundry

the gym after check out before my flight

is super friendly, breakfast was amazing, rooms were cleaned, pet friendly

thoughtful touch with providing the pet bed and supplies, we weren t expecting that but it was much appreciated

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

wifi very slow.

the gym

it comes with breakfast included which is really really good, tasty

didn t have swimming pool and the worse was it doesn t have a fitness room , no gym

buffet breakfast is outstanding

rooms excellent, hotel very safe, buffet breakfast very good: plenty to choose from.

we stayed in the penthouse which had a kitchen but no proper oven, crockery or cutlery.

very friendly staff , great breakfast

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

yohann and veronica and kitchen and cleaning staff were so friendly it was an amazing stay

breakfast is amazing

the staff in general provided an outstanding service and a delicious breakfast

silence, very clean , good breakfast in the room no extra charge, locationand employees education wonderful bed

also the cleaning staff knocked on the door at 815 to see if we had laundry

close to the airport. shuttle service. 24 hour room service.

i loved the possibility of a late check out

breakfast was delicious with a mix of local and familiar food

very nice place close to the airport and shuttle included as well as breakfast.

4 hours to spare at the hotel and time to have breakfast, i was delayed due to the self service laundry not

choose this hotel because they had a self service laundry and as i had been travelling, i wanted to launder my

there is also a room close to the breakfast area in which one can do laundry and ironing

noise around the room. wifi don t work. air cooler didn t work

great breakfast too

laundry service is available which was helpful

laundry service could have been a little cheaper

laundry service was overpriced, and no price list was presented

wifi speed is absolutely horrendous. it's so bad i can't even find words to describe it.

room was pretty bare bones

laundry prices were very expensive

the mini bar was very well stocked, i liked the fact that there was a full kitchen, even though we didn t

i guess the only thing is the parking spaces are too small and it was too tight

staff is very friendly, the lady in charge of kitchen during the breakfast is very kind and helpful

parking every way in columbia is tight but you do have parking so if you get a big car it might not

a bit more equipment in the kitchen would be great

the staff's attention, the quality of the breakfast, and the location were all great

location amazing, breakfast normal, not huge but good.

the breakfast was very good too

the breakfast/dining room is not my style, limited choice of food during breakfast.

best hotel laundry service i have had for a long time

staff was amazing, breakfast great, location amazing ud83dudc4f

pool was very warm and a shame to pay extra as a hotel guest

fireplace needs cleaning, carpets are old and may be cleaned better

they are a pet friendly hotel

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

laundry services were expensive and a hassle

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

very nice and clean room, goodo staff. excellent breakfast for the money!

very helpful with city directions, taxi, handling luggage, and laundry concerns

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

breakfast

breakfast service was very good, the staff were also very nice

small but useful gym

a commercially run gym on the rooftop where weights are pounded on the floor from around 6am

spa was a nice surprise

music form the gym on the roof could be an issue for some guests

a universal weight machine would be nice in the gym and maybe a treadmill installed also

gym is good , but personal trainers and their clients make the small area more tight.

was clear in my reservation i needed to use laundry but it was not available

the gym and the sauna on the top floor was a nice extra which helped us to battle the jet lag (if the

good breakfast and bar

the food (room service and the breakfast) is very good

hotel, delicious and good breakfast, clean hotel, really kind staff, i liked the hotel

wifi password was difficult to get.

only breakfast until 9am

nice breakfast, very helpful at the hotel.

the staff was excellent. the breakfast was very good. the hotel was very clean.

bedroom extra charges parking

wifi is terrible if you need to work, but all of columbia is the same.

fantastic pool , sauna and gym

the breakfast buffet was excellent. the children loved the pool and spa.

was warm and great for kids, with view from pool, jacuzzi and gym overlooking bogota

excellent breakfast and staff

the gym could be a little better.

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

assortment of breads and fruits at the breakfast

pool was very cold on our second day and closed on our final day

the laundry service was very expensive

we tried laundry this time: amazingly fast, clean and affordable

complementary breakfast was delicious, very colombian, very clean, warm jacuzzi with a nice view, room service

breakfast was great, the pool and sauna area is very nice and the rooms were quite large

food from room service was healthy with a good taste

also no ironing board so either use their laundry service or wear wrinkled clothes

wifi not fully reliable (not bad either but sometimes it disconnected); - no sound isolation: you

front desk staff were friendly with bar staff ( tall lady)

a lot of light and big windows, comfy beds + breakfest buffet was good, + nice terrace with the gym on 10th

gym on the rooftop was great

we used the gym, restaurant, bar, and laundry services, and everything worked perfectly

the wifi was not as good and the room service food was bad

lobby bar not being attended with a bartender. maybe more machines in the gym

have preferred the ability to get a small smack or soft drink without having to order room service or the

breakfast should be more options,

asked for dinner via room service, which was really fast and the food was suprisingly good

the parking is outside of premise

breakfast is amazing, staff very polite

the staff, especially alejandro, kenia, the chef and the servers at the bar and sonia from the restaurant were

the bathtub was comfortable enough, great spa service, came back brand new