bar closes at 22

not only they didn t included breakfast for a high cost but they don t have room service although they

room service for breakfast, they didn't take into account the upgrade promised on booking

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

top bar played music that could be heard throughout hotel

parking, new facilities, location, clean fresh linens, great bathroom

really like the bar at the entrance

wifi was so slow i couldn t use it

good location with parking facilities warm and friendly service!

parking available. it was clean and service was very kind

no free breakfast

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

great breakfast location ok

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

parking situation could be better but no additional cost so no complains

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

very comfortable for 2 adults and 2 small kids

the service didn't do the room service every day, even taking out the trash wasn't done daily or providing the

they have parking and the day i tried the breakfast was pretty good

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very helpful with city directions, taxi, handling luggage, and laundry concerns

weak wifi that didn't reach the upper floor very well

the restaurant bar had a good menu with fair prices

wifi didn't work in my room so i couldn't work

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

laundry services were expensive and a hassle

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

don have room service, no restaurant, their rooms are cold and a really uncomfortable mattress

the laundry service was very expensive

we tried laundry this time: amazingly fast, clean and affordable

the room service was great, everything very clean, the bed very large and comfy

spa are a nice and staff very friendly

the kitchen staff is amazing

the wifi password that was in rooms didn't work during my stay.

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

wifi no good

breakfast is a perfect way to start your day

no restaurant and bar service.

breakfast was very good and the entire staff were competent and friendly

staff said they would have things such as laundry done by the time i had to leave and they did not

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

parking was not included and the access to parking was terrible and the parking space.

the parking a little bit

the gym was small and cozy

decent wifi

laundry service very expensive

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

was no laundry

the laundry was over

breakfast available downstairs or in your room

design, great room service, kindness treatment to the trip guest

enough bath towels for the number of guests, and no dish towels, paper towels or napkins in the kitchen

the kitchen is fine but only have two hobs.

unfortunately no improvement at all, poor equipment in the kitchen, poor breakfast, cold shower

more amenties in the kitchen, like bowls and glassware. more towels.

breakfast choices were great

breakfast were beyond amazing, especially the shake/ guayava juice

food: as a night person who usually skips breakfast, it was worth getting up early for

the breakfasts and dinner at restaurant were excellent

it sets the bar unrealistically high for other accommodations

laundry was expensive and the room was very dark.

laundry service was also great

first day i ordered room service and had an issue, they immediately resolved in the best possible way

transport service outside, very good near around restaurants and casino & bar - as well the huge mall just across

is no gym, and spa services are extremely limited, even though they say they have a spa facility

plus an excellent laundry service

one of our friends had requested laundry service and it wasn't delivered as promised

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

and many calls to finally receive it housekeeping is poor, they just straighten the sheets the gym is outdated

delicious breakfast!! very comfy rooms and bed!! highly recommended

laundry service i did nor like

the staff offered laundry services which is great for travelers

a detail, i had to ask 3 times to get bags and forms for the laundry service.

room service ,

sad gym, great breakfast

great facilities. they lost my clothes in laundry.

the spa was beyond anything we have experience before

and we couldn t order alcohol-we had to order it with room service from our room

restaurant options were excellent but bar food was burnt and room service breakfast was cold

most creative breakfast menu the most beautiful ambiance bar and cozy feeling i have ever been to

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

another reason i chose was because of the gym but there are no pictures

not bottled water in the room as expected in any hotel and not enough at the bar 2

great breakfast and gym and wonderful service

of laundry services are crazy expensive

i missed having a microwave, a coffee bar in the lobby and, more colombian food options.

go above and beyond, pristine, clean rooms, out of this world facilities, including 20 metre lap, pool for

spacious room and room service was impeccable.

restaurant, swimming pool, gym and sauna were fantastic

the staff was very helpful though with limited english room service was good

no hot water in the kitchen! very small gym.

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making

excellent staff excellent breakfast clean excellent location

more utensils needed in the kitchen

breakfast was very good, the location was excellent.

has spacious rooms, room service (basically thru a next door mexican restaurant) and an excellent wifi

good breakfast, excellent wifi, clean

bar help served us wine there

buffet breakfast is outstanding

safe underground parking on the premise was a bonus too for us

the breakfast was excellent, with great variety, beautiful presentation

the views for the parking

the breakfast was delicious and the room with kitchenette was perfect

the breakfast was amazing

the breakfast was delicious and plenty variation.

breakfast selection could have been a bit better

loved the breakfast loved the location so many places to eat nearby loved the rooftop jacuzzi

breakfast included was good but needed a little more variety

with wifi, after an afternoon troubleshooting they finally changed me to another room

wifi was strong enough to have teams meetings

the wifi was excellent

friendly staff. comfy beds. good wifi. nice view (in my first room). close to usaquen.

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

the breakfast was just perfect

the breakfast is good - hot full breakfast

the kitchen is very good and the service top notch

the apartment i got has no kitchen

wifi didn t work properly

everyday breakfast the same. poor wifi connection.

delicious breakfast

breakfast was in a continental style at the hotel restaurant located in the 1st floor

the hotel is well located for the purpose of my trip and it has a parking lot

the place is clean and breakfast is great

the staff's attention, the quality of the breakfast, and the location were all great

found a manager calling out one of the members of the staff because of parking, we weren t able to park because

great place, stay here without a doubt. breakfast is very much ok.

location amazing, breakfast normal, not huge but good.

basic breakfast

really incredible value for location and amenities provided such as wicked hot shower, bed and breakfast

breakfast was totally edible

impossible to order food from room service menu

breakfast was coffee/tea, scrambled eggs, 2 slices of dry toast, no butter or mermelada- exactly