room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

large room, bbq grill and free laundry.

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

the laundry room floor was filthy

the parking was decent as well

we used the laundry room, very convenient to have

i asked where the laundry facilities were and he told me the second floor

i didn't like that we heard ppl doing laundry all day & night

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

accommodated us for early check in as we had been driving all night

dryer wasn?t working in laundry but it really wasn?t a necessary need

no handicap parking spots.

pool and gym are both closed due to covid

parking outside the building was being resurfaced at the time of our arrival which limited parking

the staff was very nice, the beds were comfortable, wifi worked fine.

awesome customer service. opened breakfast area early for my daughter's early skating needs.

beautiful hotel. breakfast was good. already made reservation for july country thunder weekend.

wi-fi, hot tub, gym, bar.

no pet accommodation available

too many kids in the pool area screaming and splashing into the hot tub.

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

they are going to need more parking.

the pool was a highlight for my kiddos

needed more than one trash can in the breakfast area

parking was less than adequate

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

laundry machine was so convenient with all the dirty clothes i had

the housecleaners & laundry woman are wonderful, every day.

this location is pet friendly

i didn t eat breakfast

the room was really clean, breakfast was fresh and the pool was definitely good after spending the day outside

we liked the room, bed, bathroom, pool, jacuzzi and breakfast

everything about it made me feel comfortable. cleanliness, breakfast, costumer service

the pool was also closed on saturday night which was a bummer but i understand that things happen

queen sized beds and tile floors in part of the room. good pool. kids said was warm

clean, close to everything, nice pool & hot tub, but it would be nice if they left the pool & hot tub open later

kids had fun at the pool even though the common area around it was trashed.

there bar wasn't open

parking plentiful and free

good parking

and has laundry

the pool is small but ok when there aren't many people

breakfast was good. the rooms are very clean! the staff was very nice.

so the kids couldn't hookup their switch

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

the laundry was coin operated, but the front desk had quarters.

service was lack there of and laundry facilities weren t in the best of shape

i used the laundry facilities and they, too, were clean

and no laundry would be nice if they more then one machine other have their laundry room working why can't

your laundry room needs a facelift

loved the laminate floors (more sanitary than carpet) nice guest laundry was available which was very convenient

was clean, and conveniently located on first floor near laundry area

breakfast buffet is good

no pool.

i wish it had more amenities in the gym.

beer is conveniently sold down stairs, laundry, weight room and hot tub are also on the first floor

the laundry appliances could be updated/upgraded!

the laundry area was quite dirty, but i think it was the guest before me that left the mess.

laundry was way too much $3.00 for wash and $3.00 to dry is too much

outside patio, on-site laundry, close to everything, comfy bed, decent breakfast for a smaller place, price was

the rooftop bar wasn't really for us

street parking was convenient and close by

internet was out the night of our stay, so no tv or wifi, but overall, we enjoyed our stay despite this minor

the bar was very nice.

we loved the bar and the cafe as well

we needed baby bed but hotel doesnt have. swimming pool warm nice but small.

breakfast.

the pool was big and clean always stocked with towels requested a crib it was in the room

hotel management, the breakfast in the morning and the property cleanliness

the breakfast is very nice

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

also, the facility wasn't accommodating with the laundry facility

there is an atm next to the laundry facilities but no change machine

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

i did not use the pool or the have the breakfast

the pool is small

had issues with their wifi, for some reason i just couldn't connect to the internet using their wifi

friendly staff, clean rooms, comfortable bed, very nice hotel with great breakfast options

breakfast amazing

clean !! breakfast was fresh.

there were no laundry facilities.

pool was cold the first day we stayed and so that put a damper on going back in the pool

getting in and out of a slick bathtub with only one safety bar on the back wall of the tub made it very difficult

parking onsite and easy

the gym was nice

the parking lot was about the only thing that worked.

the pool, friendly staff and nice breakfast

the breakfast was mediocre

breakfast good. good options

they could use less chlorine in the hot tub and pool locations breakfast

only carbs for the week day breakfast

everything except the breakfast. family friendly free laundry the suits are great for families

the hallway, stairs, laundry, and exercise room not cleaned the whole time

room was really spacious with a full kitchen and jetted whirlpool tub

the breakfast was exceptional, with warm selections each day

stank stale smell, the pet hair and debris all over the room, the staff were unprofessional and disheveled

com pictures show a laundry room for the guests

breakfast very average.

pool hours 7am - 7pm

there was another note stating the pool and spa were closed due to remodeling

fruit for breakfast would have made it better

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

in room was dim, especially in the kids room

pool stuf bar

the long hallways and its freezing when u come out pool

the breakfast was very weak.

room was great with a kitchen and refrigerator

also great complimentary breakfast

we enjoyed the pool, and the staff were very polite, nice, and welcoming

the breakfast options were great! probably the best hotel breaskfast that i've ever had.

ice machine on floor did not work breakfast offered was minimal

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

the breakfast could have had more than donuts,juice, milk, and fruit cups.

healthier options for breakfast would be great.

i paid almost $300 for a one night stay with complementary breakfast they only offered bagels, oatmeal packets

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

i would have liked an indoor pool.

nice clean outdoor pool and good free hot breakfast

pet friendly

breakfast was really good with many healthy choices

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

i was able to request a late check out, due to time of departure from chicago

the only thing we did not like is that the wifi is extremely slow

parking lot and gym it s to small the 2 overnight person or manager and the evening from this days 5-30-2019

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

the pool water could've been warner

pool was cute and clean

the wifi was not good at

breakfast choices

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry room needed more washer and dryer.

laundry is still coin base machinery and they were running out of coins

there was dirty laundry from other rooms that stayed in hallway our entire

spacious room. clean. nice decor. nice kitchen.

breakfast was amazing, best hotel breakfast i've ever had

the pool was too cold to swim in comfortably.

trash can in kitchen needs to be bigger.

cause cheaper than 2 queens and we had a kitchen

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

staff & pet friendly

its clean, decent breakfast!

very comfortable very quiet a restaurant right across the parking lot.

booking a free shuttle pick up via booking

nice size hot tub and clean pool

also, parking wasn't great

clean. great breakfast.

breakfast was great! pool and hot tub very clean! very friendly staff

plus the fitness room and pool were nice too

during breakfast both were occupied

spa was much clearer

we took the shuttle to the airport and that was nice

offers around the clock airport shuttle as well

another bonus is that the laundry is free

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

kitchenette & free laundry. closer to many places.

it s nice having laundry on premise

we were across from the laundry room and it was a bit loud

and laundry was 24/7

the room was set right with the temperature since we were right next to the pool

just as described, airport shuttle and friendly staff

room, location, staff, hot tub, pool whirlpool bath, bar, excercise room & shuttle service

no laundry facilities or s microwave

swimming pool area need update and yoga room need to be reopen store need more sandwiches

the convenience of its location (close to airport and some shopping), the airport shuttle, and long-term parking

i have allergies and i assume at some point a pet was in the room and it was not cleaned well enough

the breakfast was exceptional and a nice variety to choose from.

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

my kids wished there was a pool, but we really didn't spend much time at the hotel, so it was fine

place to stay with kids or alone if you don't want to be eat out all the time and save money because of the free

attention to little details in the rooms kitchen.

the fitness room was well maintained, the breakfast was great

clean rooms and pool

the breakfast and pool were very nice

the pool

breakfast was enjoyable and our rooms were comfortable

no laundry room.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

parking lot was more than adequate for the number of

my rooms were 2 doors away from each other and it was hard to keep going down the hall to the kids room to

fitness center is well equipped

clean, great staff, the pool and weight room were very nice and clean, the rooms are very soundproof and and

very clean and accommodating. i inquired about an early check in and craig was really helpful!

pool restaurant and bar. coffee available all the time.

there is also a small bar available downstairs

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the pool and free laundry as well as the comfy beds!!

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

the laundry room was really free

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

pool area closed due to covid-19

kids enjoyed the swimming pool a lot, and room is clean

the breakfast was wonderful and every day was a nice surprise as to what was served

the breakfast was good. the staff was pleasant.

staff is not friendly and breakfast is horrible

did not like that upon checking in i was not informed about where the breakfast is held and i was told in correct

nothing to not like, though accessing the breakfast area requires going down a flight of steps.

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

we never got room service or clean towels

parking for car for our trip

offer airport shuttle from 4:00 am to mid night 1 :00 am

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

they are very good place to stay for the weekend and even bring your kids

kids running around and jumping could be challenging if you wanted to rest.

really appreciated the complimentary coupon for one breakfast on the house

the pool was a disappointment.

the whirlpool was broken

service - rose is the sweetest i remembered her from my first visit last year well equipped gym ; great outdoor

00 parking fee to leave your car

staff at the bar were not very friendly and very inattentive.

friendly service, hotel has onsite laundry room, onsite restaurant

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

water flow to spa tub was very slow.

bed was comfy no breakfast.

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

their laundry dispenser was out of order, my remote for my tv was broken

hot breakfast, airport shuttle, close to airport

hot breakfast, close to airport, clean

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

to the couple sleeping in the laundry room

free. breakfast

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

proximity to the freeway. and free parking.

it was nice that they offered an airport shuttle.

it's pet friendly but you have to pay a high fee depending on how long your staying there they charge

bar and restaurant is also very good with well trained servers and bartenders

better machines in fitness room

food was fabulous and rooftop bar excellent!

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

great location. good breakfast. free laundry facility. very helpful staff

the breakfast on sunday was very good

all of the supplies you might need to make a meal were supplied in the kitchen area

modern and clean. spacious room. great breakfast.

having a built-in kitchen is always a plus, even though we did not utilize, it's nice to have

the walls are thin. laundry is to expensive they had no breakfast..

the access to doing laundry was a nice extra!

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

good gym and swimming pool facilities

no pet fee.

hotel restaurant and bar was exceptional

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

guest laundry services available

gym was away from the from the front desk down in a hallway by the grand avenue mall and the

breakfast was better than most hotels

gym did not refill the wipes to wipe the machines down after usage even after i told them wed-sun

good location, the kids liked the attached market plaza

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

00 parking fee, and that breakfast was not included, nor was wifi

and front desk doesnt mention that you can go to gold's gym and

on-site gym and laundry facilities were great, as was the breakfast buffet

pleasant front desk staff, great breakfast, clean room and always fresh smelling

didn't use the kitchenette but seemed very helpful

room was really spacious with a really good kitchen area

bathroom should be re-tiled. need better brighter lighting in kitchen area

the hotel bar has bartenders that don't know how to mix drinks. ugh.

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude