staff especially at reception are exceptional pool and surrounding areas are fantastic

circuit spa was fab hotel was very clean staff were so helpful breakfast was so varied plenty

wifi in the room was hit and miss.

good wifi

spapool andthe breakfast

lovely room with massive balcony. nice pool. great location. great breakfast and great staff.

rooftop pool is quite small and becomes busy quite quickly.

the bar was very reasonable for drinks and you could get a more simple breakfast or snacks

loved the balcony. loved pool loved the outside cafeteris

pool on the roof, big terrace.

30 am when a truck picks up laundry

of our balcony there were towels hanging over balconies all around, making the area look like a laundry

the outside pool and pool bar opening times.

then the beach, mud treatment in lo pagan then back for a swim in the thalasia warm seawater pool

channels on tv ( but i didn't go on holiday to watch tv so wasn't a real problem) the terrace bar prices were

also, you pay to use the gym

breakfast was a good spread and the food in both the restaurant and bar were great

gym needs a major upgrade

comfy beds and very clean. lovely bar area and pool. excellent cocktails

kids loved the pool and it was great to be able to get adjoining rooms to cater for a family of

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

location to airport excellent and breakfast choice plentiful

location spa and pool facilities fabulous beach and promenade 50 yards away over the road gr8 restaurants

hotels with a spa in the area allow you to use the spa facility free of charge, here it s 9 per person for

a soft play area for toddlers and they would enjoy the pool but otherwise there is nothing for kids at the hotel

a 4 star the wifi was terrible

we absolutely loved the roof top bar & pool all so clean & relaxing

excellent suite. only minor complaint was weak intermittent wifi

my son enjoyed the gym and pool

parking facilities are good

gym/cafe barman (between 1st and 10th tee) very surly and unhelpful

nice comfortable room, location, parking,

location, great golf course, topped of with free parking, food is excellent, although breakfast is a bit of a

locaties of the room cats with kids next to the room view on the balcony

did not have wifi in my bedroom, i mentioned this at the desk, and i was not given any good reason

early check in as room ready

the bar was pleasant and not

the staff couldn't have been better, so polite and helpful and the good wifi was

good wifi

hotel, with excellent pool area, bar area, restraint and great access to a fantastic beach

hotel is just amazing the location is brilliant you have the choice of the beach or pool right in your door step

excellent choice of food at breakfast and dinner

spa charge was ok but the allocated time was too short, if you want to go in and relax an hour just

the gym wasn t great but i expect the demand for it is very low!

the pool was lovely, and location beside beach and it was very clean

bare that in mind if you are a light sleeper or have small kids

including a fridge, and have great views (as long as you have a room overlooking the pool

food had plenty of choice all inclusive is a must for soft and alcoholic drinks with the pool bar open til

great pool, great beach, great entertainment

beautiful room with pool view

lovely room, great food especially club house next to pool. indoor pool - free and quiet

all staff were so polite and helpful pool indoors absolutely wonderful breakfast fabulous and with one of us

no wifi connection in room broken equipment in the gym poor quality food in evening restaurants

half board very good value for money food was excellent in all restaurants pool was

friendly staff, clean hotel and gym

wifi speed veey low

wifi kept dropping off and the breakfast was total rubbish stone cold

free parking didn t have enough places

room was a good size and pool on rooftop exceptional

she did help me with the wifi; i am not so technical

breakfast was also ok

clean, fiendly staff air con very efficient, good wifi

were excellent staff at reception were very helpful & pleasant bar staff were friendly room cleanliness was

very comfortable & great breakfast with lots of choices

waiter in the pool bar was a bit grumpy

finding the spa and it was closed monday tuesday and sunday afternoon but think it s seasonal

unfortunately extremely limited room service choice meant we went to bed still hungary

room service for this was late and cold on arrival

clean, exceptionally comfortable bed, good wifi, excellent breakfast, nice big pool, superb breakfast, nice

tried to use the gym, but since we didn't have it all inclusive, we would have to pay a fee - it seemed excessive

inside the hotel was stunning. breakfast was fantastic. bedroom and bathroom was lovely.

pool area and pool bar were excellent

the gym was closed at 9:00 am

the pool was always closed :( the gym was closed for a sports team :(

nice staff and really excellent choice for breakfast

amazing breakfast- so much to choose from, and delicious

no spa facilities

staff very helpful, free breakfast very good!!

pleasant staff and clean room. breakfast was fabulous great views.

we did not eat there but the bar was nice to have a drink

the wifi didn't work in our room but we had good signal so just used our phone as a hotspot.

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

the wifi can improve

pretty much nothing to like, oh had plenty of parking as garage next door.

self service laundry for 5

lovely bar and restaurant

long check in process, complicated wifi password entering and strange pricing model (it's cheaper to buy new

i was there were many large sport groups of kids, so it was busy

sea view, clean and comfortable rooms/beds, mini fridge, air conditioner, tv, pool, food, and they did events

sized room with fridge, good sized bathroom with good showers & hot water, decent wifi connection

excellent value for money, bar close by and restaurant over the road. perfect for what we wanted

clean, nice receptionist, good wifi

it wasn t bar for drinks

the only thing was that there was no bar in the hotel, but it wasn't a big deal

said breakfast in dining room overcrowded when going in late and wished they had booked room service found a

location, friendly staff and great kids activities & pool

location, friendly staff and great kids activities & pool

ev charging only when accessible

the main pool is great with towels provided on the sun beds

laundry service was a complete rip off and the reception staff attitude was appalling and

food, spotless clean, with very comfortable beds & the most pleasant spa, what a treat, ample parking

the bar was really good cocktails to die die for ,, best mojitos ive ever had

hotel is very good, staff were always friendly and parking etc is superb

good working wifi

water kettle in the room, so had to ask room service for just hot water

more choice on bar snack menu

the grounds and swimming pool were very

like that it s quite and relaxing with nice restaurants and clean golf course is well looked

facilities and set in beautiful gardens overlooking golf club

there was a legos convention apparently and these were kids on caffeine that kept me up all night

breakfast was great with plenty of choice

distance from centre as no bar or restaurant facilities

great place for parking, right next to the main shopping centre and motorway.

we went with our kids and the room was big enough for us

i was able to do laundry and the machines worked well

swimming pools/garden area/spa facilities, were spotlessly clean, as was the hotel/bar/restaurant throughout

you can use the spa in the same price

calm and pleasant pool area

close to the beach..good room good wifi

said we had a pet and they provided a bed for our dog, and he dog was so happy

as an example, when we needed to enquire how to access to wifi connection passwords etc, she seemed quite

great hotel for work stop overs, friendly and welcoming staff. 24 hour bar great idea!

room service was good, reception staff were pleasant and

staff were superb ( spoke english and were v helpful) the best bonus is it s pet friendly and they supplied

it had great parking facilities

we were woken up by noise from kids and one night from very loud love making noises next door

there wasn't enough parking for us on the second night, so we had to park on the street

wifi very good

also a bar restaurant on site that served up an excellent menu del dia

the wifi connnection was unstable in the 7th floor, unable to perform videoconferences

30 am choice is diminished and kitchen reluctant to cook more eggs

no parking, no room service or restaurant for dinner, no phone line at the room (it was broken)

room service was not good.

room service was really for local take away

room service is available in the evening but is rather limited

friendly staff, room was clean with all required amenities and great room service

good wifi

the room service was exceptional due to the personnal she also run the bar / resturante

7) the wifi was free with good speed and connectivity

clean hotel clean bedding and towels in a very quiet part of guardamar although the pool was across the road

thoughtfully and tastefully refurbished giving very comfortable rooms and splendid dining and pool facilities

sky bar stunning

paying 10 euros pp to use the spa pool

is perfect, very close to the beach and sea, excellent car park, secure swimming pool area just 10 yards from

fault we could mention is that they have no irons available and only an expensive laundry service

very good price/quality ratio. in the city centre. good wifi.

spa is wondeful, staff is very efficient, the bed is super comfy, the position is perfect

stayed here before , expected spa facility ( i had not read small print when booking that spa is out of action

pet friendly good location friendly staff

great location near the port and old town. great fitness room. great breakfast.

gave additional information bar and `restaurant staff excellent

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

lovely staff (who helpfully facilitated tennis viewing on bar tv)

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

bar area in the hotel so we had to go in search of one in the town

good air con. wifi ok. staff pleasant

spa and sauna can only be used with additional cost

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

i did order for an iron and they confirm they just have laundry services.....

i ordered room service a couple of times and was a bit underwhelming but i understand this can be common in

bathroom (spa shower & double sinks), toiletries & coffee machine were all top class

breakfast is superb, staff are even better

also, the pool area is wonderful with the comfiest towels included

no pool, but a nice gym

wifi could have been better

if we were there longer a pool would be nice

rooms pillows a/c wifi shower location breakfast parking

the gym which is supposed to be open until 11 pm was shut down at 10

good wifi

rooms lovely, very nice staff, little kids play area at reception is great

parking places and really poor gym but it was a free one so can't complain

rooms lovely, very nice staff, little kids play area at reception is great

clean, well-equipped (safe in room, fast and free wifi), spacious room, generous breakfast, friendly welcome

comfy bed (if you dont count dirty laundry)

nice breakfast, good gym and swimming pool. great for a short break.

great for a short break. nice breakfast, good gym and swimming pool.

clean hotel, the bar could be open a bit more and the food menu requires a bit more variety

i liked it that the gym could be used 24 hours a day and that there was a free to use computer downstairs with

the laundry prices were a little high but we appreciate reasons for that

hotel very good and staff real pet friendly

we made use of the bar and the seating area on more than one occasion, it was very comfortable and pleasant

no exercise mats in the gym. only 1 high chair for infants available at breakfast.

there s also a well-equipped gym, free to use

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

the wifi kept dropping in my room, for the rest everything was perfect

wifi

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

first room was above a bar and a bit noisy, reception were very responsive and helpful and moved us immediately

was a very clean, well equipped facility from the rooms to the gym

we didn t use any of the facilities like the bar or restaurant but there are so many options so close already

so many bar and restaurant around from breakfast time till midnight

central place, 1 minute away from the catedral and roman bridge, good fitness gym, free coffee and tea near to

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

only minor drawback is the wifi, which can be a bit sketchy, but it worked fine in the bedroom

good wifi

screaming kids in the room next door, bin men, street cleaners, church bells

the spa and pool area. laundry services.

toilets near swimming pool could of been better.

water park was amazing the bungalow were very clean, well maintained and the resort had everything

spa facilities are great but the spa reception were a little rude

bungalow is extremely beautiful and convenient for families ,comfortable beds , spa gym water park kids area