the pool was amazing

the bar closed at 11:30pm which for residents was poor

would like better wifi connection

no heated pool in winter the lack of wifi in rooms poor connection not enough golf bargain deals

easy, free parking

the lake, great staff, cheap bar during the week (2 x wines, 1 beer, 1 soft drink 14 euro) food - breakfast was

staff super..great rooms..roof top bar and pool excellent..parking secure

location was a little out from anywhere but it did mean stunning views from the roof top pool so can't complain

to pay for parking if we wanted to park in their underground car park but there was limited parking available

poor wifi connection in my room, had to stand in the lobby to use this

lovely location and pool with beaches left and right of complex

choice of food with excellent back bacon for breakfast

spa charge was ok but the allocated time was too short, if you want to go in and relax an hour just

poor wifi was a real issue

& clean hotel with excellent facilities; restaurant, spa, gym & pools

comfy beds and very clean. lovely bar area and pool. excellent cocktails

dated but comfortable rooms. patchy wifi only in common areas, not in room at all.

asked for an early check in

the rooms and beds were very comfortable and the pool area was lovely

bar service was very slow and at times we found some bar staff bad tempered, unhelpful and not very

bar downstairs offered any hot water needed for tea

room was clean, breakfast not with big choice but enough for breakfast

no room service no much for dining

friendly hotel in a great location and a bonus getting breakfast too

breakfast was also ok

breakfast was very good as usual, we have stayed several times now

and cleanliness- friendly staff who couldn t do enough for you spa facilities were lovely and golf course was

the grounds and swimming pool were very

the food was excellent, grounds of hotel beautifully kept, swimming pool area peaceful

how late the pool bar opened

laundry service was a complete rip off and the reception staff attitude was appalling and

room service late in day sometimes.

child friendly no kids in spa

the room is pretty big and kids beds separated with the matrimonial bed

another rule is that kids cannot use inflatables in the swimming pool, other than rubber rings

self service laundry for 5

staff are very friendly, helpful and professional, i enjoyed the facilities including the gymnasium and swimming

bad wifi

wifi is not stable in room

long check in process, complicated wifi password entering and strange pricing model (it's cheaper to buy new

of our balcony there were towels hanging over balconies all around, making the area look like a laundry

30 am when a truck picks up laundry

the pool was lovely, the water was warm

choice of snacks and drinks st the bar coild be better.

the indoor pool is lovely, the water is a lovely temperature

very peaceful sitting round the pool in comfortable sun loungers

honesty bar was super

the communal dining / kitchen / seating room with honesty bar was superb

villa and restaurant, with spacious pool and glorious sunsets

the rooms are stunning, the pool area is amazing

staff, pool, food and cleanliness

d perhaps nearby area overall) is more suitable for pensioners or families with young kids

location & the spa was fabulous. great breakfast fantastic value for money

spacious clean and good wifi

the bar could have been a bit later because the town was a bit quieter in the evening but the young

the wifi was weak and inconsistent

good location great wifi and aircon lovely staff

no wifi on the higher floors

the hotel has a rooftop sun terrace and pool plus a bar that is open in the high season

the wifi was a little slow

i was able to do laundry and the machines worked well

gym is into a jacuzzi facility so all the hot and dumpy air and clore odor makes impossible to stay

wifi was good, breakfast, was good, with large range of food available

big hotel, good for children as they have a cute kids pool.

a bit out of date and weathered interior - spa was poor

service in the sky bar very very slow

the pool is like a spa

the pool is like a spa

pool area is good and clean but a bit small for the number of guests and at busy times of the day

was spotless and room was cleaned and fresh towels every day hotel food was a little treat sky bar was such an

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

poor wifi quality in my room, but in lobby it works well.

slow wifi

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

the breakfast included was also 10/10

the spa and pool area. laundry services.

the water park is excellent the water depth is max 1

some of the bar staff need to be given customer training, especially as family resort

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

the kids were entertained which meant we could all relax and enjoy ourselves

bar that's attached, was part of the place in the past but now a separate company going down hill

easy free parking just across road

nice hotel fantastic wifi, the staff were excellent

parking, basic rooms , good value, friendly staff, good food and drinks in bar, made us some lunch

good location and safe parking

the pool is just amazing, next to the pool bar with a beautiful view over the golf course

smell from golf ponds

room and pool was excellent

is perfect for us, views of pool and golf course lovely , staff are very friendly and

breakfast - had a huge selection spa and treatments was excellent and good value for money.

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

time staying there and no complaints staff really friendly, breakfast good, liked if your flight later in day

wifi in the main hotel areas was very good although the reception in our room was almost non

have a play ground for kids

loved the fitness facility with spa and sauna. parking facility was outdoors but very good.

the location for our golf was excellent

good gym. very central.

size rooms and with the adjourning rooms for the kids, we had plenty of space

torrevieja but i kept the booking at this hotel as i thought the pool would be available for the kids

the staff were very happy and helpful the rooms were very good clean bar staff very

the staff couldn't have been better, so polite and helpful and the good wifi was

the shower had great pressure, and the free wifi was fast and reliable

bed was a little hard for us no balcony to sit out on wifi not great

prefer some comfortable seating in the bar area such as armchairs

room service menu, had to ask for one

lovely pool and bedrooms. top quality staff in kids club

the wifi was a problem with a malfunctioning connection in our room and took 24hrs of constant

felt the breakfast could have been of a slightly better standard for a five star hotel, although there was a

wifi was non existent

i did order for an iron and they confirm they just have laundry services.....

would have a spa and menu for evening a bit different to day menu more of a choice

we had a meal in the early evening it was excellent & a great choice , as was the breakfast next morning

the pool is beautiful but the gym is sad

the first night we were tired and ordered room service

no room service for drinks, snackes, coffee after midnight

rooms lovely, very nice staff, little kids play area at reception is great

parking places and really poor gym but it was a free one so can't complain

bar service was excellent and prices were very reasonable for a city centre hotel

actually deserves the 4star rating unlike most that have it in spain

comfy bed (if you dont count dirty laundry)

no bar facilities after 12

the hotel was great, it smelt so nice! very clean and great atmosphere. the pool was great.

i do walk fast) , i did know this booking it but it s probably the closest with the pool and gym i was after

i enjoyed the swimming pool area and also the front desk staff were very helpful

there was an option for a late check out at a very reasonable price

nothing other than the hotel not haveing a pool

no swimming pool

was good, but would have preferred it rolled in with the price of stop over and i thought the late check out

no bath... room service reasonably priced but not that nice. no pool or spa.

poor wifi, it s a shame, it would have made our stay perfect!

finding the hotel parking. wifi struggled in our room

restaurant including the bar closed at four in the afternoon

wifi reception is good and the bed was very comfortable

wifi

the laundry prices were a little high but we appreciate reasons for that

hotel very good and staff real pet friendly

however they were adamant that as the kids were both under 18 they each had to be in with a parent

we loved the pool terrace, well worth a dip & the gym was excellent too

breakfast very friendly and knowledgeable staff, room great view good and rooftop swimming pool for the summer

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

convenient room, clean bathroom, good location, fast wifi

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

wifi is not very good

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

the bathroom became a pool after showering

would like a spa but is in town centre so not possible

fridge bar if required

wifi was slow

cathedral, main squares, cafes and shops parking nearby pet friendly-dog bowls and bed for my dog staff friendly

everything was excellent, great location, very comfortable, good wifi, new and pleasant

the dont have their own room service or at least something more than a pizza.

spacious rooms and good facilities in the hotel, like a gym

24/7 clean gym

wifi good - sufficient for streaming films

only minor drawback is the wifi, which can be a bit sketchy, but it worked fine in the bedroom

wifi mini bar, kettle in the room

free wifi and tea/coffee, kettle, hairdryer, toiletries in rooms

wifi works fine. the rooms are clean and the staff is helpful.

too basic, gym is too small, no complimentary mineral water

slight complaint was perhaps the bar facilities closing at 11oclock, maybe extend to at least midnight

did not have a bar (drinks served only with room service)??

boiler for tea - no complementary water - warm mini bar - unstable internet - very very small gym

the wifi was a little slow but enough to get some get work done

lovely pool, comfy room, aircon, good restaurant

superb pool area, restaurant food and service was excellent, clean and spotless bedroom.

main problem in room 103 was noise from (kitchen

restaurant and separate bar perfect for light breakfast, restaurant good value, staff friendly

the pool area was absolutley fantastic and the kids loved it

also, affordable ironing and laundry services

the hotel bar had sports on

the pool and terrace didn't open until 4.30 which catered more for corporate clients

rooms good clean and adequate for stay. bar restaurant service very poor could not recommend

also everytime you need to login to the wifi even if you have a room for 10 nights

were only there for 4 days beach bar closed on easter sunday and monday not good

nowhere to get away from the music and kids areas

plush reception and that it was pet friendly!

bare that in mind if you are a light sleeper or have small kids

great entertainment and loads for kids to do

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one

accommodated an early check in and late check out

we stayed 1 night at this hotel and it was okay. nothing special. the pool they re mentioned

quite far away from the city , and they don t have gym and pool as it was written here before you can get it

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards

i ate in the bar and felt comfortable alone and staff were friendly and communicative

the shower should have a bar to hold onto for shorter people or handicapped people

we didn t eat or use the bar facilities, so can t comment on t hd at, but overall, we enjoyed our stay,

i also had no problems with the wifi

wifi, welcoming staff, only there for 1 night for a wedding and a coach load of us arrived back in

of selection in restaurant for breakfast which was replenished frequently the beach was so close and the views

has a chill out lounge at the rear, from which you can access the beach directly also has a bar on the top

a terrible subtle smell, but other than that it's a wonderful place and it also has an amazing bar on the roof

super pleased (although eggs of breakfast tasted like powder)

some of the male bar staff had a less then pleasant attitude towards guests