the activities were also overpriced any many not available to use which was disappointing for the kids

the wait for the mini bus to go to spa... golfers seem to take presidence!!!

no wifi in bedroom

high bar prices and cost for residents using some of the spa facilities.

staff very attentive, parking was easy.

the only thing was that there was no bar in the hotel, but it wasn't a big deal

wifi was good

it wasn t bar for drinks

excellent value for money, bar close by and restaurant over the road. perfect for what we wanted

sized room with fridge, good sized bathroom with good showers & hot water, decent wifi connection

extremely loud bar guests and lifts

amazing breakfast- so much to choose from, and delicious

only booked b&b, breakfast was disappointing.

not great if you have kids that go to sleep early, but we managed

no spa facilities

the pool was always closed :( the gym was closed for a sports team :(

large balcony sea view,clean comfortable room with fridge and heating,good breakfast buffet

tried to use the gym, but since we didn't have it all inclusive, we would have to pay a fee - it seemed excessive

the hotel has a very friendly terrace bar and the drink prices are very reasonable

pool is a little small for the size of the hotel but has a nice little bar with nice staff could have done with

i did have a problem with the insecure wifi which was public

okay room, ac worked, wifi worked after i asked for

we did not eat there but the bar was nice to have a drink

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

pretty much nothing to like, oh had plenty of parking as garage next door.

for entertainment team for making everyones day with little games, dances and entertainment for kids

gym was bad. 45 minutes to check in, room was too small

the best thing at this place was entertainment team and bar staff

clean, fresh with good facilities although all the kids things were closed.

food had plenty of choice all inclusive is a must for soft and alcoholic drinks with the pool bar open til

only thing we were not aware of was the bar closed at 10

we went with our kids and the room was big enough for us

there was a legos convention apparently and these were kids on caffeine that kept me up all night

kids slamming doors and running up corridors at mid-night, reception did nothing

were lovely, fran serving on the bar was very pleased and professional

lack of bar staff

from a refurbishing - water leak from the ceiling in the bathroom - two parks nearby where kids meet up, which

bar area was sparse and uninviting so we didn't use it even on rainy days

room was standardly equipped. wifi working nice

room service at nighy no where around to get food after 10 we arrived late

the wifi (included in price) was good and the staff were very friendly

inadequate wifi

this was our first time using room service

was supposed to be wifi throughout the hotel but it did not work on my floor or in my room for the duration of

room service is available in the evening but is rather limited

room, comfortable bed, good location, nice selection at breakfast and lovely bar area with helpful staff

room service was really for local take away

the wifi was very sporadic, sometime off for several hours

is great with lots of amenities within a 5min walk (laundromat, restaurants, convenience store, gym)

nice that it had a bar but limited stock

the staff were very happy and helpful the rooms were very good clean bar staff very

the shower had great pressure, and the free wifi was fast and reliable

cleanliness price well positioned for golf courses

the wifi signal was weak in our room

did not have wifi in my bedroom, i mentioned this at the desk, and i was not given any good reason

overwhelmed 1 poor young man in the bar on new year s eve it was the only reason we booked this hotel to spend

lovely staff (who helpfully facilitated tennis viewing on bar tv)

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

great location near the port and old town. great fitness room. great breakfast.

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

fault we could mention is that they have no irons available and only an expensive laundry service

only one chair, beds without blankets. shower uncomfortable. weak wifi signal.

- good thing no mosquitoes i have mentioned it was a honeymoon but no welcome packages no rose petals or something

we were 4 so my husband and i with our 2 kids

no pool or bar

very clean and comfortable hotel, so glad we could get parking in front of the hotel!

bar next to restaurant was busy with locals so more lively

there was plenty of parking space available

location with parking available which was perfect

i was told that the room i booked which was one of the lovely new refurbished rooms, wasn t pet friendly and

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

good choice at a buffet breakfast

pool could have been larger for the size of the hotel

pool was fantastic, the hotel looks after every detail and the staff is very kind, eager to help

we were tired when we arrived and ordered room service which was really nice and very reasonably priced

pool was very shallow and would be nicer to be deeper

the location for our golf was excellent

apparently the kitchen was closed so we couldn t order food before our flight but then told room service was

gym sauna and steam room

lovely room, great food especially club house next to pool. indoor pool - free and quiet

spa bath was lovely and the fact you could relax and watch the tv at the same time

lovely pool and bedrooms. top quality staff in kids club

the room with a superb pool, golf and mountain view

my kids enjoyed the pool thoroughly and i wish we could spend more time in it

the rooftop pool was fantastic and the location superb

hotel was well equipped with roof top pool and bar facilities and the rooms were spacious and clean

nice pool area,could do with more shade round pool maybe some umbrellas

the room was very comfortable with excellent air conditioning and good wifi

range of food whether in cafe or restaurant and bar stock is excellent also

had a lovely day in the spa as a treat & reasonably priced

clean today friendly and helpful staff pool was perfect overall a great stay

need to bring own cleaning products for use of kitchenette

gripes - the cooked breakfast items could have been kept a little hotter and would have preferred bigger tea

breakfast great large selection of items to choose from.

30 am when a truck picks up laundry

of our balcony there were towels hanging over balconies all around, making the area look like a laundry

impressed with the indoor spa pool, and with the overall high quality and standard of cleanliness throughout

channels on tv ( but i didn't go on holiday to watch tv so wasn't a real problem) the terrace bar prices were

hotel was clean the breakfast was great fresh omelettes in the morning the spa was superb went in every day we

clean, exceptionally comfortable bed, good wifi, excellent breakfast, nice big pool, superb breakfast, nice

music should be played by the pool - especially as there is already music played in the poolside bar - so further

a wonderful hotel, great staff, great restaurants and bar staff by the pool!

gym needs to be cleaned and there was no wipes to clean the machines after use

as we have the hiltons honors membership , we were told we would have access to underground parking but when

the air conditioning in the gym can be improved, please do have it switched on all the time

no swimming pool

no pool, but a nice gym

no bath... room service reasonably priced but not that nice. no pool or spa.

wifi signal was not strong in my room.

the laundry prices were a little high but we appreciate reasons for that

the rooftop bar was a nice touch too

unavailablity of 24 room service. unavailabilty if free parking.

in room was not working properly, the bar was closed at 11pm and cou ld not use room service, wi-fi was

staff lovely, left us have late check out.

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

sushi on the menu for room service does not rock my boat

wifi reception is good and the bed was very comfortable

finding the hotel parking. wifi struggled in our room

i did order for an iron and they confirm they just have laundry services.....

wifi also 10/10

room service polite staff cleanliness water garden nice shower

the friendliest people on reception. breakfast. late bar area. especially antonio

the wifi is terrible. the furniture seemed old, and was had small indents.

paula, escorted me to my room to help me understand the key system and later put the wifi on my smartphone

room quite small. gym was too basic. needs a pool

very practical for a quick stop in murcia the aircon in the room and hotel facilities such as the gym

bar or restaurant other than for breakfast but this didn't bother me as there were so many options

fast wifi

comfy bed (if you dont count dirty laundry)

comfortable and spotlessly clean room with air con, wifi, large double bed and extras such as shower gel, soap

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

the swiming pool was super, it was so quiet

no bar facilities after 12

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner

we requested late check out and that was no problem and we were not charged for it either

although we did not use the facilities ie cafe bar restaurant it looked excellent

it was a very comfortable stay with good wifi and parking underneath

4stars and no room service at 11

good wifi

only minor drawback is the wifi, which can be a bit sketchy, but it worked fine in the bedroom

the wifi keeps dropping out would only score 1 out of 10

screaming kids in the room next door, bin men, street cleaners, church bells

wifi works fine. the rooms are clean and the staff is helpful.

comfy bed. good location. good gym.

pet friendly

slight complaint was perhaps the bar facilities closing at 11oclock, maybe extend to at least midnight

no explanation of breakfast, wifi etc

we arrived on a sunday and there were no facilities open - no restaurant, no room service

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

the bathroom became a pool after showering

the bar terrace was closed in the evening we stayed

would like a spa but is in town centre so not possible

room was good, hotel facilities, bar and restaurant excellent

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

convenient room, clean bathroom, good location, fast wifi

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

wifi is not very good

wifi not always available in room - but always available in lobby and public areas

also, affordable ironing and laundry services

very impressed with the food and wine we ordered from the bar along with very good service

rooms good clean and adequate for stay. bar restaurant service very poor could not recommend

good wifi connection

only thing i would change was the pool was closed from 2-4

also, when they mention a pool, it s important to note that it s not owned by the hotel you have to pay

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards

the pool, that i was offered to visit, was a sports pool

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one

swimming pool was a bit pricy

i liked underground parking and 24 hours bar and food option

wifi, welcoming staff, only there for 1 night for a wedding and a coach load of us arrived back in

i also had no problems with the wifi

the wifi signal in the room was poor,no evening meals on friday,saturday,sunday.

bar area good but no food on a friday

only could only wish to see a swimming pool installed as it would make this the very best roadside hotel ever

hotel should be 4 star rated, it's excellent in every way, covered parking area, air conditioning very good in

gym facilities and pool

, with a first class restaurant, delicious food , from breakfast to evening meals, free secured parking

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath