the laundry prices were a little high but we appreciate reasons for that

lovely room and gym and swimming pool if required

very clean. well equipped gym. lovely breakfast

very poor wifi coverage , we stayed at the second floor and couldn't use wifi at all

car park very narrow and tricky to navigate - ok for one night but would want to stay longer with kids

no information gym closed

fantastic room service and staff

wifi was fast

complimentary bottled water can be found in most hotel rooms, but here it was in the mini bar at a cost

wifi signal was not strong in my room.

central location and the bar next door. excellent breakfast included in the price.

restaurant including the bar closed at four in the afternoon

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

wifi reception is good and the bed was very comfortable

no bar in hotel and while there was a cafe/ bar adjacent it lacked atmosphere and comfort.

so many bar and restaurant around from breakfast time till midnight

central place, 1 minute away from the catedral and roman bridge, good fitness gym, free coffee and tea near to

can a hotel be dog friendly then claim you can't take your pet in the dining area because of allergies

the room service came every day and by the time i returned to the room every evening, it was as if

24/7 clean gym

good wifi

the wifi keeps dropping out would only score 1 out of 10

checking-in in easy with super early check in times and late check out times provided as standard

free wifi and tea/coffee, kettle, hairdryer, toiletries in rooms

checking-in in easy with super early check in times and late check out times provided as standard

i did order for an iron and they confirm they just have laundry services.....

very bad wifi in the room the fridge in our room did not work

only complaint would be the gym was quite small and not enough equipment

bathroom (spa shower & double sinks), toiletries & coffee machine were all top class

excellent hotel, well organized with clean facilities. very nice swimming pool and gym.

wifi is stable

this hotel also charges for pets, but they offer thoughtful extras (a dog bed and a small welcome gift with a

the hotel was expensive. the gym was a joke. nobody spoke english.

restaurant and bar a bit soulless

we arrived on a sunday and there were no facilities open - no restaurant, no room service

comfy bed (if you dont count dirty laundry)

room service available despite the information booklets stating that is was supposed to be open

the hotel was great, it smelt so nice! very clean and great atmosphere. the pool was great.

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

close to down town. comfortable beds. great room. gym. pool.

although we did not use the facilities ie cafe bar restaurant it looked excellent

actually deserves the 4star rating unlike most that have it in spain

parking places and really poor gym but it was a free one so can't complain

it was a very comfortable stay with good wifi and parking underneath

wifi signal is strong and stable

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

room was good, hotel facilities, bar and restaurant excellent

fridge bar if required

the breakfast is good as is the bar and snacks

wifi was slow

wifi not always available in room - but always available in lobby and public areas

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

wifi is not very good

also, affordable ironing and laundry services

also everytime you need to login to the wifi even if you have a room for 10 nights

wifi was good. room was clean.

thought there was a spa but they only offered a small swimming pool and small terrace with only 3 lounge chairs

swimming pool could be heated

ac hot, no room service, poor cleaning

staff, great breakfast, excellent wifi, perfect room with tea/coffee maker

swimming pool was a bit pricy

we stayed 1 night at this hotel and it was okay. nothing special. the pool they re mentioned

spa was problem

i ate in the bar and felt comfortable alone and staff were friendly and communicative

bar area good but no food on a friday

poor wifi. wash basin cracked

comfy beds, very nice staff, bar open until 23

would have been nice to have been able to enjoy a glass of wine after a journey, but the bar only served coffee

the pool is just amazing, next to the pool bar with a beautiful view over the golf course

they said it wasn t but they would ensure that the balcony was cleaned as part of the room service

the pool area a delight to be around

room and pool was excellent

room service for this was late and cold on arrival

stopover, a very modern and clean hotel with excellent bar and restaurant attached

restaurant open for dinner a bit late for us, but we had tapas from the bar earlier.

we had early check in and guy from reception helped a lot , even with poor knowledge of english

free parking

good thing for me was the free parking also

lack of the spa was an upset, especially since i'd checked it's open days on booking

staff and beautiful hotel, plenty of on site parking

swimming pool is open to the public so was very busy

there is a great bar and restaurant on site too

some of spa facilities did not work

modern and clean. free parking garage

i believe there was underground parking however we had a caravan and trailer and there was a space for us

& bar were not staffed

the wifi connection in the room was very slow (in the restaurant it was much

location was excellent and car parking was free

breakfast in the bar so need to ask for fruit and yoghurt

clean, excellent facilities, local bar below serving delicious food and drinks

there's also a secure parking included in your booking

normal deasent hotel. own secured parking place

wifi and tv worked fine

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

clean and comfortable, with good wifi

spa and sauna can only be used with additional cost

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was

everything! location, cleanliness, staff, breakfast! it was fantastic!

no wifi connection in room broken equipment in the gym poor quality food in evening restaurants

friendliness of staff and cleanliness of our room. breakfast was nice and lots of choice

pool, restaurants, bars, gym. near golf course.has potential.

food and service in the clover bar was exceptional, the rooms clean, tidy and very confortable beds

the cost of breakfast wasn t value for money.

this hotel shouldn't be confused with the spa facilities that the town is famous for.

large bed, and good size bathroom, cheap and well stocked mini bar on first floor

would like to return when spa reopens

lounge area for nights to sit around with friends after being out for a meal other than bar area, although there

good breakfast

clean, affordable with an amazing bar and restaurant

you should make sure the wifi password is available in the room

with bar and two restaurants, none were open so nowhere to even purchase food and drink

staff helpful & friendly, good facilities in the hotel and room, wifi very good. parking nearby

breakfast could have been better with more selection. bar was closed also. but all in all ok

would need irons- i have never come across this problem anywhere - most hotels at least have a laundry room

we had breakfast and dinner each evening, the food was well presented and excellent choices each day a new

were given a paper that let us know where to go for breakfast and the cost and type of meal we could get in the

you cross over the road ( not busy) to hotel termal for breakfast

roomwas as expected and air con was good. wifi worked well.very enjoyable, relaxing

no bar to get a drink

pool/spa staff act as guardians rather than facilitators

i missed: slippers or flip-flop included (madatory to visit the pool), more comfortable pillows

the end of our meal, but that was ok because it gave us the chance to find the little riverside bar for an

hotel was clean and the make up room service was good

we loved the pool area especially as it was included in the price

pool area was large enough for many people at the height of the season

casino bar was a great place to sit and chat over a beer

no playgrounds for kids..

go to the casino bar next door

the bar and restaurant were closed. we'd arrived expecting to eat there.

weren t informed the restaurant and bar is closed on monday s before arriving

cozy, quiet and clean room, there is restaurant and bar within the hotel, everything was perfect easy check in

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

friendly staff, nice people, clean room, good parking

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

central location, parking ok. room was clean

parking facilities are good

fantastic location for golf and bars

was closed, advertised a spa and wellness but we were told they no longer supply these options

plenty of car parking space, and very safe

beautiful surroundings, flowers, peacocks, lovely swimming pool, and very comfortable room facilities, with

size of the room, the 5th floor with different facilities: kids play room, gym, jacuzzi and

a soft play area for toddlers and they would enjoy the pool but otherwise there is nothing for kids at the hotel

excellent suite. only minor complaint was weak intermittent wifi

beer in pool bar wasn't good it was flat and tasteless

room, bed, pillows, bar, bar food, location

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

breakfast was great plenty of choice and plenty to eat too

good choice at a buffet breakfast

no complaints staff really friendly, breakfast good, liked if your flight later in day u can use spa facilities

good wifi

did not have wifi in my bedroom, i mentioned this at the desk, and i was not given any good reason

the staff were very happy and helpful the rooms were very good clean bar staff very

prefer some comfortable seating in the bar area such as armchairs

cleanliness price well positioned for golf courses

shame the pool wasnt open until 10am so no early morning swim

i prefer a cooked breakfast

as the above plus no guests bar .

the pool good

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

only that the wifi was not at all reliable!

lot of trouble with wifi, kept going in and out

wonderful staff, good wifi, food was excellent,

the wifi didn't reach the room, could only get it in reception, reported twice.

in front of the hotel you can find free parking

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

we did not eat there but the bar was nice to have a drink

pretty much nothing to like, oh had plenty of parking as garage next door.

the wifi can improve

i did have a problem with the insecure wifi which was public

quiet and the staff is great great breakfast and incredible value for money even had a cute gym it s good

lack of bar staff

good wifi, very clean

room service at nighy no where around to get food after 10 we arrived late

there were no other restaurants, cafes, bars etc nearby, although it was handy to have a supermarket beside it

restaurant & bar not open on 2nd day. couldn t get a coffee

gym was not in good shape.

we went with our kids and the room was big enough for us

value for money, tasty breakfast and dinner, wifi range in my room was perfect, rooms clean and ac working well

we went with our kids and the room was big enough for us

room service was really for local take away

is great with lots of amenities within a 5min walk (laundromat, restaurants, convenience store, gym)

room service was telepizza

only breakfast at pre booked times is available no restaurant bar or room service operating

we heard a man in the next room phone reception early morning asking if he could have a late check out time

fault we could mention is that they have no irons available and only an expensive laundry service

we were 4 so my husband and i with our 2 kids

breakfast selection was quite poor. wifi was pretty slow and disconnecting all the time.

room next to the lift was very noisy, people walking past talking loudly all night and kids running down the

the hotel was very pet-friendly and very clean

wifi good

good wifi

room was available for early check in

inadequate wifi

we ordered room service on both nights and the food was delicious

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

gave additional information bar and `restaurant staff excellent

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

lovely staff (who helpfully facilitated tennis viewing on bar tv)

great location near the port and old town. great fitness room. great breakfast.

no laundry facilities

lack of security which allowed non residents to enter the pool area use sun beds and pool and toilets,,,,,most

i only wanted a couple of hours and no one else was even in the pool area but was refused

we also had to pay for the kids buffet even though they were not eating

i would really recommend it to travel with kids

also offers free parking

great for parking

a bit dated and we couldn't get the waiter to attend to us for some drinks and had to go to the bar an order

location and secure parking. also beds very comfy and room clean

poor wifi; either intermittent or non-existent

easy, free street parking just outside the hotel

only down fall was we didn't get to use the pool but that wasn't staff's fault it was due to the season we

room service was not good.

easy, free and safe street parking just outside the hotel

the pool wasn’t open

wifi didn't work

would be great if the wifi was upgraded but everything else is perfect

the wifi is also really poor and only really exists around the reception area

wifi in hotel (we were told it would be available soon)

wifi is rubbish.