there was no room service or laundry, both of which were advertised on their website

staff is amazing, rooms are nice and clean, pool and hottub are perfect.

need a way to let customers know that the bar is also a restaurant

occoupants in rhe adjoining rooms had kids that kept screaming

i loved the friendly service, the quickness they solved problems, the gym space and privacy.

the spacious room, convenience of self laundry

laundry on site came in very handy

pool towels were all used and in the laundry

location; ice machine :); laundry

no laundry bag. very minor setback, though.

on-site laundry is a plus

wifi and parking are both complimentary

complementary breakfast would be nice!

the wifi connection was horrible! also how about a free breakfast like everyone else?

parking was not secured, it was open and less light on back.

the laundry was one dollar to

didn t like having to pay to wash laundry

i could not get room towels or pool towels because the laundry was never done

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

wonderful rooms'' common areas'' pool '' laundry'' breakfast

beds were comfortable and staff was nice. laundry room onsite.

elevators are not working properly ice machine dose not work laundry has

the hotel offers breakfast, has a gym, pool and a laundry area

i don t like how early housekeeping and the dirty laundry person comes

the laundry room is down

hot breakfast was the same each day of my stay and didn t care for the fried egg only option

fresh, appointed with first class furnishings, lobby and breakfast area, pool patio and a real gym

great breakfast as well

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

nice quant breakfast area

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

breakfast -- so many delicious choices!

i always choose the hampton inn because of the cleanliness and breakfast.

should be easier to start access wifi

was perfect except for the wifi connectivity: - connected was slow, teams calls were a no no from hotel - had

there is a laundry area on site which was really useful

there is only a laundry facility on one floor

pet friendly

good kitchen appliance, cozy rooms

breakfast was good but need to improve more variety such as fruit and different types of bread and

bar service could have had two more bar tenders didnt like that free wifi wasn t provided, that

management had an obligation to tell the parents about the situation/kids were scared

bring ear plugs. kids love the echo effect of the atrium.

the top floor indoor pool was so much fun

no room service no running water the next morning

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

however the laundry room didn't work and there was nowhere close by to eat

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

the breakfast only consist of muffins , yogurt , coffee and juice. no hot breakfast or waffles.

then there were homeless people living in the parking lot, using the dumpster

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep

new and clean, laundry available, great

super clean, free drinks, safe parking, laundry, and exceptional service

just opened in march everything is so clean, great hot tub and pool on the 6th floor outstanding laundry rooms

we stayed on the 6th floor right across from the pool in laundry services

i went to this place because they had a shuttle to take you to nearby locations

parking at night was terrible

there is a pool table in the lobby

was very clean aside from the tiny bit of pet hair on the curtains

the location near food was awesome! the gym and pool were just big enough.

the breakfast was good, the place was clean.

good breakfast selection

there is a pool , fire pit, bar,

offer decent breakfast selections

internet and wifi was terrible

not put me above the laundry

they put me above the laundry

breakfast and very clean facilities

part of residence inn is always the full kitchen facilities

the full size kitchen and big walk in shower are a plus for everyone in my family every time we go

was very clean, the staff was exceptional, the pool, good location, great selection of food, drinks and other

ac did not work and the pool was small and very warm

it was too cold for us to use the pool area but it's a beautiful, calm area with an outdoor fireplace

the wifi did not work the last night i was there

don't think the wifi was complimentary, or maybe i was mistaken, so i just used my hotspot

laundry machine didn t work well

i liked they offered laundry service.

the kids working there thought everything was funny and weren t very helpful

the pool was clean and i wish i would had time to enjoy

need more parking space

heads roaming around outside at night, made me feel very uneasy when i was trying to do a load of laundry before

wifi wad open

breakfast was horrible

how chill & laid back the staff is. and the pool is open til 10pm!

continental breakfast could have been better

installing more washers and dryers would greatly enhance the laundry facilities

like they dome no laundry over night

having two dollar laundry was a nice benefit, but there was only one washer and dryer

i put our trash in the laundry room trash can

spacious room and the availability of space for other events like birthdays parties and gym, etc

wish there were more washers in laundry room

extras could bought from the hotel or the convenience store next door, complimentary small laundry, fitness

i love that there is a stove to cook and i can wash my laundry for free love that

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more

staff nice, hotel excellent, laundry doing very well, great coffee.

laundry service provision unclear as to ownership.

room and laundry were excellent

the facilities provided like gym, swimming pool, basketball court are really good

been disappointed with my last few hotels, so chose a suite with kitchenette and bedroom because i wanted to be

from the receptionists to all the way to the ladies who served in the kitchen are such an asset to their owner

cleanliness i cannot say 100% as i had a very bad experience at guest laundry gym was clean room was clean

guest laundry was very dirty

i loved the hotel. pool area was a vibe.

nice lobby/lounge area serves breakfast and serves as a bar and snack area in evenings

it was in a great area and definitely the pool.

laundry and gym

nice modern hotel. spacious rooms. nice front desk staff. great gym area.

the breakfast was horrible. the pool was terrible, surrounded by an 8 foot wall and barren.

wifi no good

breakfast was good and hotel was quiet.

, the laundry is 24 hours which is great but $2 a load

laundry near by

facility was good for kids to play and having pool party, pizza party

facility was good for kids to play and having pool party, pizza party

pool was too cold

guest laundry, very reasonable

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

laundry facilities

location, included parking, wifi, staff was great people.

theres plenty of parking space as well, and we felt safe during our stay

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

i like the first floor laundry which enabled us to wash clothes

we loved the outdoor pool, and even the laundry room was spotless

even the free breakfast was great

clean, spacious rooms; kitchenette, comfortable beds, safe parking.

kids had a blast at the pool

some food i'm the bar would be nice

facilities like the gym, which was a very good surprise

breakfast was so so

instructions to hook up the wifi on my laptop

loved the fact that i was so close to the laundry room

good breakfast. laundry fitness

was clean, front desk was attentive, laundry on site

hotel was clean, parking was great, breakfast was good, and staff was friendly.

the timing for breakfast should be till 9.30

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

the kids and i were very pleased

breakfast was great! the front desk staff were friendly. convenient parking

would be nice if people wouldn't let their kids use the waffle maker

the kids and i were very pleased

has everything you want, gym, indoor pool, spa, laundry room, free breakfast, free wifi, free parking space

love the laundry facility. free! wow

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

cleanness, food, court , pool and free laundry

the venue was so clean, had a great breakfast, free laundry service, free parking, super comfy beds and pillows

they had gym, and laundry to do your clothes.

guest laundry available

quiet position, clean, friendly staff, guest laundry, easy parking

great facilities includes a laundry

they had free breakfasts, vending machines and a laundry room for guess to use

ok site free laundry

had beautiful rooms and excellent free use guest laundry, machines and dryers

that it has a refrigerator, a stove, and free laundry!

laundry is free, always easy and smooth process with this hotel

location good access to 635 and 75 the laundry facility and work out room plus the kozeboo and being able to

breakfast was bad and the guest laundry room was disgusting

laundry machines need updating but that's all.

room was also adjacent to two washer dryers and across the hall from the laundry room and two doors down from

comfortable bed. somewhat quiet. did hear kids running up and down hall but not too bad

roomy rooms , comfortable beds, cleaning swimming pool and area,

the laundry wasn't available due to broken washer and dryer

the pool was closed. the laundry facility was not given. they had a crappy bar/restaurant area.

the cool has a kids area that is great and the rooms are nice

was shut down, breakfast area was shut down

room service missed cleaning our room

friendly service ,clean rooms and the store and laundry room

rooms, very clean laundry facility if needed reasonably priced

the wifi didn't work good

the pool and gym were closed for

it's very hard getting in and out of the hotel parking lot because it is in a high traffic area.

swimming pool was cloudy and extremely cold

bed was comfortable ...breakfast was nice. gym is good

breakfast, always love healthy options along with good old fashioned sausage and waffles

everything was well kept together, breakfast was amazing! even had fun in the pool.

funny smell and other patrons were not wearing masks, also some kids unaccompanied were running around

guest laundry did not work and no one there to help find another solution

was terrible, we couldn t get a print of our folio because the printer wasn t working, no laundry bags

the laundry facility only has 2 coin operated washers and dryers, and the facility does not make change

after leaving the pooli asked a 2nd time about sheets & blanket for pull out bed & was told laundry was being

not enough things in the room (trash bags/ laundry bag/ towels missing

room service is great. front desk staff were also nice to interact with.

breakfast and the cleanliness of the hotel as well

was construction in the area, so there were specific parking and the outside appeared run down

property was easy to get to as well as having plenty of parking

small pool

the fact that we had to put our luggage in a laundry basket

towels and they took the dirty ones, but when we asked about another blanket, we were told that laundry was

the laundry facility was on same floor as our room

i asked for a quiet area wee the room was across from the elevator and next to the laundry room

area is small, was a lot of children so as an adult you really couldn't relax in the spa or pool area, which is

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

pool was close

an unpleasant smell , and on tuesday night i saw a woman who might be homeless was in the hotel parking lot and

the swimming pool is not functional

the pool water was green

south door was broken and laundry machines was not available

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

breakfast was wonderful

there were kids running crazy on the hallway

no guest laundry

give my best to maria and oscar for their excellent service and kindness to my kids at breakfast

bar service was great

room service the best

no free wifi, and the female maids and front desk staff aren't the best.

only miss here is that there is no laundry in house.

there was no laundry room at the hotel

the lights not working and there wasn't a laundry facility or iron in the room

microwave in room one elevator working no laundry room

slow wifi no guest laundry road noise in the room, bothersome at night

separated from the rooms, which wasn t bad, but it made it a bit longer to walk to the lobby, gym, beeakfast

pool was exceptional

they have hot appetizers in the evenings some days along with drinks (adult and kids), which is a nice bonus

we enjoyed the indoor pool.

kitchen needs some baking sheets and other pans that can be used in the oven

breakfast was okay.

pool could use some work. visible rust, aged equipment, uncomfortable chairs.

staff, cleanliness, breakfast and parking all good

clean overall and new carpet and with charging station, free coffee and open gym 24/7

was amazing , had a great night of sleep and so quiet, there were tons of kids there for ball tournaments, never

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

was clean and a very nice lobby and breakfast area

that guest s was not respectful for others for breakfast.

rooms were comfy and clean. the kitchen was an added bonus.

you'd expect people do laundry but the facility never had quarters doesn't make sense

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

laundry facilities; location

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

1. no pool which is fine except in the summer! 2. laundry room

it's a nice place with a great laundry facility.

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

it was awesome to have a laundry room

the halls were a little noisy with kids playing in the halls

nice and cozy. kids enjoyed the indoor pool after their hockey tournament.

laundry room available with only one washer and one dryer

there was a laundry room, a gym, a pool, etc

there is a laundry room, exercise room, computer availability

there is an exercise room, a laundry room, a public use computer w/printer

also would have been nice to have one extra laundry bag in the room

t like that the pool closed at 6 before we even checked in and the frig in the room really did get cold and

wifi slow

bonus that we could also use the gym privately with an appointment

amenities, although not used (weight room, pool, etc

the gym

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

breakfast was great

when we moved to a new room, there was no washing liquid in the kitchen

especially clean bathroom and kitchen

swimming pool, the cleanliness in the rooms accessibility to a refrigerator, stove and

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

were thin- i could hear the neighbors doing their business clearly and activity in the parking lot all night

i was able to get an early check in, breakfast had both hot and on the go options

parking

side door from parking lot into hotel would not lock: could open without key card.

she was evidently washing and drying laundry

there was an indoor pool and guest laundry center.

the pool was not clean and dryer in the laundry room was out of order

it offers pool, gym, laundry and a little store

beds were spacious and relaxing. gym was small but suficient. breakfast was good,

cheap in-house laundry appreciated

staff was friendly, great breakfast bar, gym, laundry, and shallow pool for the kids

notable amenities are 24hr fitness center, laundry, lobby computers, and included breakfast

exercise room is very nice and a nice laundry room as well

cleaning, big parking, bed, coffee 24/7, laundry .

the drinks and food at the bar are also very overpriced ($18/drink), in very small

the room felt humid all the time and the internet is too slow, my kids couldn't finish watching any movie at

pool was great. nicely updated rooms

had to pay for breakfast and wifi

food was excellent but needed more wait staff in the bar area

i had to wait after a pushy man got his laundry taken care of even though i was at the desk before him

my room was located above the laundry area and the ac could not cool off our room at all

things that if it had been only one would hardly be worth mentioning, but it just felt like a laundry list of

the attrium and breakfast

weekend had many kids running all over the place i super after 10:30pm

very surprised! no microwave in your room. facility does not have laundry room.

was really noisy in the morning as kitchen staff were cleaning dishes

lots of free of charge parking spaces

the hotel is in a very nice location, with free parking right in front

we did not use the pool, which is located outside since it was chilly outside

all staff were friendly, especially the bar staff

i enjoyed the pool and pool bar, my room was clean and beautiful, all the staff were very friendly and helpful

also, price included breakfast and wifi so it was a plus

i enjoyed the pool and pool bar, my room was clean and beautiful, all the staff were very friendly and helpful

you would think with that price wifi would have been complimentary

and no soap , notv remote。 the stint office worked alone by himself and gm came to do the laundry after the

as expensive as the stay was, you still have to pay to do laundry

working laundry, direct tv went out for 2 days not due to weather service interruption due to billing issue

me they are out of towels and they have to wait for their housekeeper to come tomorrow to do laundry

use a few more machines in the laundry room

warped, toilet moved not mounted holes in the wall people outside and inside asking for money or laundry pods

the laundry area was not available either that was very inconviont

place was horribly cleaned it stunk like old laundry exposed wires floors were sticky holes in the walls bathroom

it's clean, laundry room on site, inside pool and offer free breakfast

wrong and everything past the lobby smelled of cigarette smoke, 1 ice machine worked and the laundry center was

good location, friendly staff, good amenities (pool, laundry, gym) , nice lobby nice

there are two well equipped coin-operated washing machine rooms in the hotel and free laundry supplies are

the inhouse, self-serve guest laundry was fab

loved the stay i felt very comfortable, plus free breakfast

breakfast was delicious

we have 3 kids between 2 & 7 and we all absolutely enjoyed our stay

the gym area was perfect!

the bar and restaurant do not open until 5pm daily

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept

laundry room was small.

the pool is beautiful and there s laundry on site

was told one price for laundry soap and it ended up higher

so kids can play and watch tv while others can sleep

my kids loved the texas shaped waffles

in hall corridors, door in room would get stuck and not lock, room key didn t work to open pool gate, no

are remodeling the first floor and lobby, pool was closed and the gym was closed

the kids was very loud

not enough breakfast choices, pool/outside area was dirty, needed maintenance

no water free and not room service soon. also not free breakfast.

laundry shoots, slammed all day and night

cause of covid 19 there was no room service

the room size was large and the room service was reasonably priced

i really enjoyed the heated pool and fitness center, since other hotels have not opened fully

we had to leave because there was a bunch of rowdy adults and our kids couldn't swim

the laundry room took my money

bedroom where you could close the doors, laundry onsite, kitchen with plates, cups ,

suggested carrying laundry to another building

the jacuzzi was extra warm and the laundry room was good

plus the room type was perfect for my family, allowing privacy for myself, my kids and friend (sleeper sofa)