mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

apart from the hotel, cleanliness, staff, bar etc, parking was easy

secure free car parking.

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar had no food except for olives

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had

nice rooms, car parking

the bed was super hard and the wifi could be better. but i would definitely stay again.

being in a local hotel bar was really entertaining the staff were also very good not much english but very

hotel outside granada with free parking

it was a good location and easy parking.

com site through which we booked said the price included free breakfast, free wifi and free parking

el late check out

they also offer a paid laundry service

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

great for parking. great wifi. great for a stopover on motorway

free secure parking and wifi. buffet breakfast was included and there was a good choice.

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

beds are hard self serve laundry near by.

good wifi

the facilities of the gym were very limited and were a quite old and worn out.

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

no wifi that i was made aware of

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

no bar or breakfast, covid was the problem not hotel.

wifi is

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

check in, car parking, laundry service was fast, padel court was awesome

clean! helpful staff! lovely spa! indoor pool! overall lovely stay!

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

the location and that it s pet-friendly

room service for just ice and the key not working (for everything you need to go to the reception

a laundry service is provided but one item costs 5 euros to just iron

breakfast and dinner with a large selection and high quality products

breakfast was busy but adequate, we tried the plunge pool which was welcome on a very hot day

room (junior suite) that came with tea making facilities, fridge, two tvs and a spa bath

centre, easy flat walk, staff are very friendly and helpful, great rooftop terrace with splash pool, there s

120e for laundry service for some clothes without informing anything before

the rooftop pool is stunning and the views were great

group of school kids left to run around making a noise. not good for guests

wifi is weak , the window is not clean and doesn t open

no room service facilities

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

bar staff gave us a huge jug of hot water to make drinks in our room

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

the wifi was very slow.

also has a rooftop bar that has views of the snowy mountains to die for and great wait staff

they only told us it's possible to do it with laundry service

there is no spa or pool.

room service was great

couldn t get a decent coffee, didn t appear to be available via room service

hotel, room, restaurant, bar, and room service are truly incredible

bar on the roof and in the lobby was often unattended and late room service took time

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

gym was good to slightly below average

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

free wifi speed is excellent

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

very helpful staff on reception,in the restaurant, at the bar and room attendant.

coin laundry just 2 mins walk away

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

wifi was a bit slow

it is convenient that a small fridge was provided in the room and there was free wifi

room, great breakfast, great garage for my motorbike, but most of all the people

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

office super helpful with all the information about area surrounding and even with our need for laundry service

there are no laundry facilities

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

we had to go back later for better explanation around wifi password and other things

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

one aircon for the whole apartment and it is in the living room/kitchen

wifi was the strongest downstair, but ok in our apartment

wifi ok

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

slow wifi

meetings 2- nice staff at the reception and the restaurant 3- cleanliness of the room / good room service 4-

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

friendly staff, location, parking, pet friendly, cheap : ticked all the right boxes to us

the room was clean and had enough space, wifi worked really well

good location, good wifi, large rooms, very clean, heating...

wifi network was a working correctly

they give us early check in

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

the room is huge and there is an equipped kitchen

the kitchen and room was very clean has everything you need and the staff very helpful.

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

no restaurants close by. only a snack bar available

room service was prompt

are completely no wifi signals in my room at all which is very disappointed

- good price - perfect location to explore the city - clean - good wifi - modern room

small bed, not for 2 adults

wifi worked fine

no soap for sink, choppy wifi

price and location are great. clean comfy and the wifi worked well.

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

good size room, wifi and ac

wifi was not working. the breakfast was very simple. i missed vegetables.

the room was nice and clean and the wifi was working well

nice gym for a hotel, well planned

wifi worked great

we have kids

avoid food from room service, it tastes so bad and cold

gym is poor (few machines and very warm)

wifi was great

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

great service in the bar and restaurant particular y monica

couldn't get room service at 21:30 although we were told it was open until 22:00

free wifi was very slow

location , room, laundry service . staff

breakfast was lovely too

good shower, a/c and wifi

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of

breakfast a location were perfect. beds was comfortable and check in and out easy

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

also gym and wellness facilities but we didn't use these

they have a spa and massage center in the same building

wifi is super slow through the property and in some places, included our first room in the basement

bad wifi and clunky room keys

no outdoor pool

at breakfast efficient but a smile in the morning would be great :) worthwhile mentioning is the pool - not

wifi does not work very well

this wifi is a bit dodgy, i just gave up on it in the end

the wifi wasn t very strong

the wifi could be better.

wifi didn`t work

wifi is horrible

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

spa and massage was excellent

roof top bar abs the location . big rooms with sun in the afternoon . nice breakfast

receptionists were kind and room service was wonderful

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

no swimming pool.

there is no pool, gym or any other sports entertainment

window, air conditioning switch flashing electricity (v dangerous), room boiling, no view, no pool even though

breakfast was nice and included in our stay

wifi was down for the whole hotel due to router issues

had only 2 choices of cereal for tge kids but rest of the food was ok

breakfast buffet was reasonable

with parking nice breakfast on the roof of the universal following morning

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

they offer a free wifi hotspot so you can have access

location, helpful staff, great breakfast (including gluten free options)

everything was good. got early check in as well.

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

poor wifi.

the wifi sucks super slow

my room didn't have a good view & the wifi was slow.

it also has a very good gym

decent gym and nice to have the hammam (warm pool and small steam room)

their spa jet was possibly in fault? but they reassured they ll fix it.

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

also good wifi

wifi worked well, great location, ac was cold, staff super helpful

air con very good, wifi excellent

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

laundry service was an added plus

the hotel quoted euro 40 for laundry.

the staff are terrific, and they even do some laundry for free

seating area and little kitchen in bedrooms was nice

good wifi for getting my work video calls done (occasionally dropped but still good)

mini kitchen in rooms with coffee/tea/fridge

kitchenette could be a little more equipped if possible for longer stays

wifi was weak in the evenings. no foreign language channels on the tv.

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

good breakfast and wifi

wifi is not well in the top floor , hope it can be improved in the future

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

the hotel will even have a bag of laundry serviced for you for a slight fee

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

helped with getting to various areas and arranging for laundry service

that did not have laundry service

wifi was a bit spotty but we were in the top floor.

wifi didn t work. the staff tried their best to fix but failed.

were there for business and we really needed the wifi working

everything was great! wifi not super fast, but fast enough.

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

wifi was good

the wifi was

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

wifi location

this is my only down point as i was travelling with kids

the spa water in the lobby was refreshing on the hotter days

the salted pool was awesome for a hot day

this is logical choice. the breakfast was good. location is close to modern and touristic city.

great hotel great staff nice pool

my husband availed himself of the pool in the hot afternoons

nice and quiet. and pool on the roof terraze

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

breakfast was the best we had in 2 weeks of travel in spain

location, very comfortable bed, the level is great and really worth it, staff is very nice and breakfast lovely

there was a bar on the top however it was for club members. had a very nice view.

the hotel is comfortable, breakfast is really good and the room was spacious

next to noisy laundry

wifi was slow or not good wifi

breakfast had good varieties including veggies

breakfast a good choice

it was very cold during breakfast, but everything else was great

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

perfect location with very attentive staff. excellent breakfast.

the breakfast was lovely with plenty of choice

breakfast was well cooked with a wide range

good room, good wifi

there is no laundry service

laundry done in 1/2 day for 22

many restaurants nearby and a good tapas bar behind

beds, didn't get too much outside noise, good wifi

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8