com site through which we booked said the price included free breakfast, free wifi and free parking

el late check out

they also offer a paid laundry service

great for parking. great wifi. great for a stopover on motorway

helpful staff, underground parking and strong wifi in rooms makes a deal

i expected the wifi to be better in a hotel this size.

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

beds are hard self serve laundry near by.

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

wifi was very bad

small gymnasium

pet-friendly

120e for laundry service for some clothes without informing anything before

group of school kids left to run around making a noise. not good for guests

pool has no bar or food service

no room service facilities

i had some problems with wifi in the morning i left.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

wifi connection was very weak during certain parts of the day

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

a laundry service is provided but one item costs 5 euros to just iron

good location. comfortable and clean. underground parking and allow dogs. good wifi

jose , the hotel bar staff has excellent customer

my kids were in other rooms which were ok

wifi didn't work

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

slow wifi

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without

hotel wifi was slow and difficult to connect to.

wifi connection sucks

pool on the roof, spa and super comfy bed!

location, rooms, staff, bar staff, clean, decor

room service was excellent

would definitely recommend the spa as well, lovely space to wind down & with a good gym

coin laundry just 2 mins walk away

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for

lobby and the bar area of the hotel have been modernised

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

wifi was a bit slow

their capacity to do laundry for 7 and deliver it to the door was great

there are no laundry facilities

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

office super helpful with all the information about area surrounding and even with our need for laundry service

they only told us it's possible to do it with laundry service

only kids' sweet cereals available - selection of healthy cereals would have been nice

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

kids has no discounted price which was strange as other hotels usually offers half price for kids

the room was clean and offered a lot of additional services (mini bar, room service etc)

enough sun beds - at least 3 to 4 could have been added maybe more where the tables were near the pool

pool was much smaller than we thought so only the kids got to use it

the staff were excellent, breakfast good, wifi good, bed good.

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

location, quiet, wifi

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

we had to go back later for better explanation around wifi password and other things

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

wifi was the strongest downstair, but ok in our apartment

wifi didnt work at all

check in, car parking, laundry service was fast, padel court was awesome

hotel bar closes at 23:00

gym

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

they give us early check in

good location, good wifi, kind staff, large rooms...

wifi network was a working correctly

bathroom was extremely clean and the room had everything one would need including, a/c, tv, good wifi, soap,

good location, good wifi, large rooms, very clean, heating...

no laundry facilities in suite

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

wifi was a bit hit and miss. rooms a bit dark.

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

v quiet and huge rooms with lounge kitchen bathroom and bedroom

- good price - perfect location to explore the city - clean - good wifi - modern room

the shower, the vending machine (the coffee one), the air conditioning, the room service

small bed, not for 2 adults

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

good wifi

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

even gave us back toys the kids left in the first room

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

receptionist and cleaning personel were nice and helpful, good wifi, spacious enough room, clean bathroom, bug

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

clean. buffet. free parking.

good place for stay. clean and safe. there is a parking place for your car.

free parking, convenient to airport, spacious facility and room.

the room was spacious and comfortable and free parking was included

safe free parking within building

the bar was fantastic with the best sangria we had in all of our spanish travel

in the evening hung up on me while trying to call to ask for menu for room service

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

great restaurant and bar area

wifi was great

the hotel quoted euro 40 for laundry.

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the staff are terrific, and they even do some laundry for free

laundry service was an added plus

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

cleaning staff was a slacker :) room carpets although hotel is new were dirty even after room service

very good breakfast! location is very central, and the staffs were friendly and helpful

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

gorgeous room with a balcony, strong wifi and good shower facilities

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi is good

perfect wifi and great breakfast

choices on room service menu, no pool or gym

room service food was terrible.

apparently 5 star hotel and no pool or apparent room service?

the wifi was pretty spotty (i

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

wifi.

very pet friendly hotel and staff

wifi signal was rubbish

location , room, laundry service . staff

cleanliness, location , price , style , prices of mini bar are very reasonable

wifi was not great

they let us have late check out with no extra!

breakfast very tasty and varied

we had a well sized room that was very comfortable with a small kitchenette.

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

wifi reception very poor.

seating area and little kitchen in bedrooms was nice

have been good if they kept some coffee and tea in the room rather than us having to call room service for it

staff beautiful property great location very good gym . spa average

ideal location, rooftop bar excellent and the staff / service were exceptional.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

room service fees are expensive.

hammam and roof bar excellent

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

wifi not good in triple room

wifi was intermittent in the top room. tv old fashioned.

also as we travelled in winter the spa bath was amazing

the room was spacious and clean with good wifi

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

a pool would have been nice but further everything was perfect

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

everything top quality and old world character, very spanish

good wifi

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

breakfast was delicious, afternoon tea a welcome bonus

wifi signal was very poor

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

there was a very good laundry service at a reasonable price

that did not have laundry service

location in the very center of the city. fast wifi. very good price on booking.

wifi and breakfast was also okay

wifi didn t work. the staff tried their best to fix but failed.

shower was good with plenty of hot water and the wifi worked well

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

nice extra to have spa bath in the room

the ladies in the breakfast room were equally as nice and very friendly

attention to details, central, clean, hospitality, tasty breakfast, perfect!

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

the hotel will even have a bag of laundry serviced for you for a slight fee

helped with getting to various areas and arranging for laundry service

we required laundry service and it was done by the bag for 15

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

wifi in our room worked very badly 3

wifi doesnt work - very slow...

wifi didn t work great in our room

were in a small apartment with a loft and a fully outfitted kitchen

next to noisy laundry

breakfast a good choice

good wifi, clean, helpful staff and spacious quiet room

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

no wifi which is disturbing

loved the large bathroom with spa bath.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

shower cubicle leaked, leaving a pool of water on the bathroom floor

the downstairs bar and event room is beautiful

wifi is horrible

wifi didn`t work

the wifi wasn t very strong

this wifi is a bit dodgy, i just gave up on it in the end

weak signal for wifi

washing machine in the room, (although the hotel manager offered to sort out laundry)

rather small rooms and expensive laundry

impossible to find with gps. slow wifi.

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

no bar etc but i knew

could not get wifi except for a little while at start made life very difficult

wifi worked well, great location, ac was cold, staff super helpful

wifi was a no-go for any video call.

kitchen public area is great if you want to microwave your food or have warm water for drinks

air con very good, wifi excellent

there is no laundry service

laundry done in 1/2 day for 22

clean and comfortable with good wifi and shower. parking free in the hotel car park

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

nice touches with mini bar and bottles of water

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

the view from the small roof pool was fabulous, and its cool water was refreshing after a long hot day of

great breakfast, the rooftop views spectacular

staff, the clean room, the terrace view, the location and the mobile wifi unit

cheap efficient laundry service

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

good to have a safe and also had some laundry done

doing laundry there was relatively

laundry service was fast and affordable

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

wifi was good

wifi signal not great, pretty much only thing that wasn t excellent.

excellent wifi

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

a booklet in the room indicated laundry service was available, but it wasn't.

the wifi !

the tv did not have international news in english but as the wifi was good i used my laptop instead

excellent wifi

wifi was shotty

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi was just too slow

poor wifi.

wifi in our room,idid mention this on the first night the second morning / evening and night, had

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

spa is very nice

conveniently located valet parking below the hotel with ev charging

water at the bar was 4!!!!

hotel is in a really exceptional location, the room is small but nice, wifi works well

had a small continental breakfast, but it was adequate for starting the day

poor breakfast options

the breakfast included

breakfast was nice and included in our stay

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the hairdryer , the wifi, fridge and etc

the breakfast

good wifi

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

good wifi

room service if you order food, good breakfast, cost 20 euro per person if not included in the

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

location lovely bar fabulous staff most comfortable bed and pillows

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool

great location. very good wifi. great shower. very clean. good breakfast, although boring.

the wifi was weak

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

the hot water, water pressure and wifi are more than adequate

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi worked well too

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the room i’d booked in first place which was changed on second night also despite request, kids room was far

location was great, the staff were friendly and the room size for 2 adults and two kids was great

property, great location, breakfast was too expensive, wifi didn t work in breakfast

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

breakfast was very good value and plenty of choice

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

breakfast is great