nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly

it was a good location and easy parking.

pet friendly and nice room

being in a local hotel bar was really entertaining the staff were also very good not much english but very

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

secure free car parking.

apart from the hotel, cleanliness, staff, bar etc, parking was easy

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar had no food except for olives

the room was spacious and comfortable and free parking was included

el late check out

com site through which we booked said the price included free breakfast, free wifi and free parking

the laundry room was audible

the breakfast in the bar is expensive, compared to other ventas on the way.

travelled with a dog and the booking said the pet was included - we were charged 20 euros extra on checking

easy parking as the hotel is next to the highway

hotel is pet friendly and pets are

i stayed at the hotel with my two kids i d come to visit, we had breakfast, lunch, and dinner at the hotel

no bar and no where comfortable to sit to drink a can of beer from a plastic cup - yes, plastic cups

there was plenty of parking and there was also a fuel station

wifi signal was quite weak in the room

clean. and good parking

pool is great, has a poolside bar facility and plenty of shady space too

the public rooms were large and welcoming, the pool was wonderful and the staff very helpful

lovely welcome from the owner, the bar and restaurant were great.

wifi virtually non-existent in room 207 so we had to rely on our data

also had some options for kids

beds are hard self serve laundry near by.

wifi was very bad

the facilities of the gym were very limited and were a quite old and worn out.

wifi didn't reach to my room properly (furthest room into one side of the hotel) - it kept

big room, comfortable beds, enjoyed sauna and gym, breakfast is ok.

check in, car parking, laundry service was fast, padel court was awesome

all the facilities in the hotel. different swimming pools, playground for the kids.

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

the wifi was below par for a property like this

hairdryer also stopped working and as it s a pet friendly hotel, there was a dog in the room beside who would

their garden and swimming pool are also very beautiful and nice

in one design from small swimming pool on the roof to the full service lobby

delicious breakfast

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has

the staff were beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

wifi is

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

they only told us it's possible to do it with laundry service

good breakfast very good reception staff despite printer problems and early check in /late check out queues

from reception, concierge, restaurant, room service, breakfast cleaning staff - they are all amazing

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

very noisy at night. we could hear kids running down corridors until past midnight

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

very helpful staff on reception,in the restaurant, at the bar and room attendant.

was hot, noisy, website says they provide room service, which they do not

the bar and restaurant staff went above the call of duty

nice bar in lobby

i wish that there had been a better selection of dumb bells in the gym

breakfast is good and staff accommodating note bar closed at

spa you have to pay 19 per person

is basically a kids pool

wifi: even though the wifi signal shows as strong, i could hardly do any work with it

a laundry service is provided but one item costs 5 euros to just iron

breakfast was busy but adequate, we tried the plunge pool which was welcome on a very hot day

wifi didn't work

i ended up taking a taxi after walking a little bit with kids

walk, staff are very friendly and helpful, great rooftop terrace with splash pool, there s a gym and jacuzzi

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

wifi was terrible in the rooms

could only get room service tea or coffee in the morning ( extra cost) or pay for the breakfast

it was an nice room just renavatid, and the gym was ok.

pool was out of action for my first day it had no water in it even though reception told me what

we could stay there with our dog and they prepared a welcome pack with a water and food bowl + a pet bed and

outdoor swimming pool was very small and the water was cold

were great, we got a generous late check out to 2pm as we had a train to catch in the afternoon

pet-friendly the hotel should consider allowing dogs into some communal areas, even if just at

beds (medium firmness), body pillows, blackout curtains with no light leakage, delicious room service, very

coin laundry just 2 mins walk away

breakfast was good choice for price

room, great breakfast, great garage for my motorbike, but most of all the people

lobby and the bar area of the hotel have been modernised

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

pool area small but that can t be helped. have to get there early to get a sunbed

120e for laundry service for some clothes without informing anything before

i had some problems with wifi in the morning i left.

no room service facilities

would have liked there to be a bar vending machine for food and drinks expensive

cheaper parking and wifi not good in the room although good in communal areas

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

their capacity to do laundry for 7 and deliver it to the door was great

office super helpful with all the information about area surrounding and even with our need for laundry service

there are no laundry facilities

wifi is super slow through the property and in some places, included our first room in the basement

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

wifi does not work very well

conveniently located valet parking below the hotel with ev charging

bad wifi and clunky room keys

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

wifi.

hotel is very conveniently placed, close to the cathedral, shops and bars

wifi never worked so it was hard for us to book things for our future plans

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

wifi bit slow

wifi was faster than other european hotels that i have been at

with parking nice breakfast on the roof of the universal following morning

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast buffet was reasonable

kids crying next room no shampoo and body gel

perhaps more selection at breakfast. our room was a bit small, no temp control.

location , room, laundry service . staff

a fair few sun lounges and the little bar / snack area near the pool was also great

wifi signal in the room was weak.

breakfast was lovely too

cleanliness, location , price , style , prices of mini bar are very reasonable

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

the wifi wasn t very strong

wifi is horrible

the wifi could be better.

the wifi doesn t work very well, its slow

friendly service & early check in

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

of the main tools in kitchen was missing - corkscrew

wifi was the strongest downstair, but ok in our apartment

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

poor wifi.

excellent wifi

the wifi didn't work the first day so we asked to be moved to another room

the free wifi. the free computer. the smiljng accommodating staffs.

staff, clean, good location, comfortable bed, nice toilet, good wifi, good price, quiet

good location, good wifi, large rooms, very clean, heating...

bathroom was extremely clean and the room had everything one would need including, a/c, tv, good wifi, soap,

the room was clean and had enough space, wifi worked really well

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

wifi was a little slow. but this was not really a problem for us.

they provided us with a free portable wifi to use around town

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast,

pool small

really recommend 30 sec walking wine bar

location, value, clean, very friendly staff, good wifi

was good plenty to choose from, the room was brilliant wifi ran well, overall it was great for the

very good breakfast buffet. nice staff. functioning wifi.

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

wifi is

the room is huge and there is an equipped kitchen

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

the spa hotel is quiet and situated in a nice area

bar prices and snacks very reasonable

spacious rooms with good wifi connectivity

staff without exception from reception to valet parking to room service were of very high levels of professionalism

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

great restaurant and bar area

free wifi was very slow

good restaurant, very nice bar and excellent breakfast

price of sending laundry to be done

the hotel offers many additional services, such as massage, room service, laundry cleaning

strong wifi

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

gymnasium was a bit of a let down, some equipment broken.

the shower, the vending machine (the coffee one), the air conditioning, the room service

price and location are great. clean comfy and the wifi worked well.

small bed, not for 2 adults

wifi worked fine

good wifi

also good wifi

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

could not get wifi except for a little while at start made life very difficult

air con very good, wifi excellent

wifi was a no-go for any video call.

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also gym and wellness facilities but we didn't use these

gym room could use an upgrade

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

spacious modern room with excellent facilities like spa and roof bar terrace

we were offered a free sauna and gym, but we didn't use them

this is my only down point as i was travelling with kids

had a terrible wifi signal in my room; i couldn't connect at all

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

the wifi connection is too slow

wifi is a nightmare

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

the place was great, the spa awesome and the staff was super friendly

wifi signal very bad

room, really well equipped and with rooftop bar with views to the alhambra

receptionist was nice comfortable room and beds reasonable room service

we didn't eat in the restaurant so can't speak for that but room service was quick and efficient

no slippers water pressure not enough laundry was a bit expenssive.

the coffee served at breakfast was not particularly good, and the gym would benefit from having a scale available

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

everything but especially the terrace bar and the breakfast

was amazing gym was great roof top terrace had beautiful view of the city staff was very kind and helpful room

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

room service if you order food, good breakfast, cost 20 euro per person if not included in the

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

we had room service one night that didn't really meet our expectations.

bar very nice to have a few drinks in the evening with free snacks offered too

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

it also has a very good gym

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

complimentary breakfast not included & had to pay for it.

the street it s livated on has many good tapas restaurants and places for breakfast

breakfast buffet

breakfast was stone cold every day even when the eggs & bacon just came from kitchen all cold also bread &

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

the wifi was a bit intermittent.

the bar offer a free tapas which was delicious with every drink

pool area on the roof is really cool and the views are brilliant

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi was very good

excellent wifi

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

the staff. free wifi. location.

wifi not good in triple room