they also offer a paid laundry service

great for parking. great wifi. great for a stopover on motorway

helpful staff, underground parking and strong wifi in rooms makes a deal

i expected the wifi to be better in a hotel this size.

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

beds are hard self serve laundry near by.

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

wifi was very bad

small gymnasium

pet-friendly

120e for laundry service for some clothes without informing anything before

group of school kids left to run around making a noise. not good for guests

pool has no bar or food service

no room service facilities

i had some problems with wifi in the morning i left.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

wifi connection was very weak during certain parts of the day

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

a laundry service is provided but one item costs 5 euros to just iron

good location. comfortable and clean. underground parking and allow dogs. good wifi

jose , the hotel bar staff has excellent customer

my kids were in other rooms which were ok

wifi didn't work

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

slow wifi

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without

hotel wifi was slow and difficult to connect to.

wifi connection sucks

pool on the roof, spa and super comfy bed!

location, rooms, staff, bar staff, clean, decor

room service was excellent

would definitely recommend the spa as well, lovely space to wind down & with a good gym

el late check out

coin laundry just 2 mins walk away

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for

lobby and the bar area of the hotel have been modernised

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

wifi was a bit slow

their capacity to do laundry for 7 and deliver it to the door was great

there are no laundry facilities

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

office super helpful with all the information about area surrounding and even with our need for laundry service

pool was much smaller than we thought so only the kids got to use it

pool or gym

very good breakfast buffet. nice staff. functioning wifi.

enough sun beds - at least 3 to 4 could have been added maybe more where the tables were near the pool

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

they only told us it's possible to do it with laundry service

hotel allowed early check in without extra charges .

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

excellent room, ev charging and very efficient staff

excellent wifi, very spacious room, comfortable beds, parking at the location, nice inside view

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

we had to go back later for better explanation around wifi password and other things

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

wifi was the strongest downstair, but ok in our apartment

wifi didnt work at all

the room was clean and had enough space, wifi worked really well

good location, good wifi, large rooms, very clean, heating...

good location, good wifi, kind staff, large rooms...

they give us early check in

bathroom was extremely clean and the room had everything one would need including, a/c, tv, good wifi, soap,

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

the apartment was spacious, quiet, clean and the kitchen was well equipped

staff was very helpful and available 24h room service breakfast in the city center

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

price and location are great. clean comfy and the wifi worked well.

small bed, not for 2 adults

next, the wifi is useless in the rooms

no wifi in the rooms, although is advertised everywhere.

the shower, the vending machine (the coffee one), the air conditioning, the room service

check in, car parking, laundry service was fast, padel court was awesome

poor selection from room service and both the buffet dinner and breakfast were disappointing

were big, facilities like outside pool, gym, beds were comfortable

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

wifi was poor

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

even gave us back toys the kids left in the first room

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

receptionist and cleaning personel were nice and helpful, good wifi, spacious enough room, clean bathroom, bug

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

good restaurant, very nice bar and excellent breakfast

great service in the bar and restaurant particular y monica

the restaurant and bar areas were also designed with flare and originality

the bar was fantastic with the best sangria we had in all of our spanish travel

great restaurant and bar area

laundry service was an added plus

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the hotel quoted euro 40 for laundry.

the staff are terrific, and they even do some laundry for free

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

varied and delicious breakfast

there s a cute bar down the lane called st germain which was authentic granadian; handing out tapas for free

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

wifi was faster than other european hotels that i have been at

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

intermittently unreliable wifi

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

location excellent staff excellent spa fabulous

room, really well equipped and with rooftop bar with views to the alhambra

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the pet friendly bar was ideal for breakfast and tapas.

the bar staff are very friendly and so are the reception staff who do everything they can to help us

the rooms are very dated and could do with being redecorated and the wifi is very slow.

location , room, laundry service . staff

breakfast very tasty and varied

wifi signal in the room was weak.

there was no tea making facilities in room (but room service was very good)

great location and free communal mini bar with pastries and fruit

room has two balconies, one with alhambra view, fridge, tv, strong wifi

seating area and little kitchen in bedrooms was nice

we booked a junior suite which was very large with a reception room, kitchenette, bedroom and en-suite bathroom

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

lousy wifi, average breakfast

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the royal breakfast was great & also we cherished the hammam + spa area with the pool

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

wifi was super fast

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

not recommended for families with young kids

4) the wifi is free with great speed and connectivity

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

no wifi in most parts of the room

regrettably the hotel does not have a clients bar or lunch and dinner dining.

good wifi

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

the breakfast was sumptuous and more like a brunch

coffee and tea with biscuits is super convenient if you travel with kids

booked months in advance a superior room for me and my 2 kids

the staff were very friendly and did laundry for us for a very reasonable price

there was a very good laundry service at a reasonable price

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

in room laundry service was convenient and quick/

that did not have laundry service

excellent location. comfortable beds. free efficient wifi

were there for business and we really needed the wifi working

wifi didn t work. the staff tried their best to fix but failed.

shower was good with plenty of hot water and the wifi worked well

we enjoyed the breakfast and walking to many sites near by

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

breakfast could be more varied

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

the spa bath was a treat to relax in at the end of the day

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

the hotel will even have a bag of laundry serviced for you for a slight fee

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

helped with getting to various areas and arranging for laundry service

we required laundry service and it was done by the bag for 15

kitchen equipment could have been better quality - better knives and utensils.

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

wifi was just bad. didn't work very well at all.

and the wifi really didn't work in our room

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

next to noisy laundry

good breakfast (although the same every day), friendly staff, decent wifi, good value for money

spotlessly clean, super friendly staff, great breakfast

breakfast limited

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

shower cubicle leaked, leaving a pool of water on the bathroom floor

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

the downstairs bar and event room is beautiful

wifi not working so good

interior view was not specified, and wifi never worked. never had my roomed turned down.

kitchen public area is great if you want to microwave your food or have warm water for drinks

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi worked well, great location, ac was cold, staff super helpful

also good wifi

air con very good, wifi excellent

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

weak signal for wifi

this wifi is a bit dodgy, i just gave up on it in the end

wifi connection good, and location is very convenient

the wifi could be better.

even passwords for wifi was

laundry done in 1/2 day for 22

there is no laundry service

a recommended tapas bar los manueles and restaurant is downstairs

clean and comfortable with good wifi and shower. parking free in the hotel car park

the bar and restaurant were excellent

laundry service was fast and affordable

good to have a safe and also had some laundry done

doing laundry there was relatively

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

cheap efficient laundry service

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

breakfast perfectly acceptable

they provided us with a free portable wifi to use around town

we didnt use the terrace and pool as only stayed one night but it was checked it out and would have used the

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi speed could improve further

wifi very strong in the rooms

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

a booklet in the room indicated laundry service was available, but it wasn't.

we stayed in the room with the spa tub, which was awesome

was given a complimentary upgrade with a spa bath

wifi was just too slow

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

the wifi didn't work the first day so we asked to be moved to another room

poor wifi.

breakfast was nice and included in our stay

breakfast buffet was reasonable

wifi is a lie, fail to connect on both devices

had only 2 choices of cereal for tge kids but rest of the food was ok

poor breakfast options

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

a bit dated tv and wifi ...

perfect location with very attentive staff. excellent breakfast.

breakfast was well cooked with a wide range

wifi works well

room service breakfast was good

room service touches

building, the room, and the pool area

the atmosphere in the restaurant/ bar area in the garden was very pleasant

no swimming pool

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

breakfast area very noisy, loud clattering with crockery from the kitchen and service.

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

comfortable bed and good wifi

the hot water, water pressure and wifi are more than adequate

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere

the tv worked great, as did the free wifi

was really bad - kids complaintes a lot

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

was clean and good facilities apart from wifi

wifi worked well too

wifi seems to be restricted which made it difficult for downloads to help with planing the next

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

breakfast is great

nice location for all the sights. great local bar candella close by.

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

gym didn t have anything else than a treadmill, a bike, a cross trainer and one more training

perfect location, good breakfast, ok wifi/air conditioning.

spa room is super nice, staff is top notch and very helpful

com site through which we booked said the price included free breakfast, free wifi and free parking