bar and pool close early

went down to the hotel bar for a drink and dinner and the bartender was exceptional

the morning breakfast was delicious, a nice variety of items

did not get down for breakfast- late lions game

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

wifi frequency is weak and slow. almost no coverage inside the room.

,comfortable, great breakfast

directly across from the kitchen door was not good

the pool was clean and easily accessible

spacious rooms, friendly staff, breakfast

i really enjoyed the pool

also, i had trouble connecting to the wifi

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight

we didn't get up in time for breakfast.

bed too soft kitchen too poor no cleaning within 4 weeks

very good breakfast

the complimentary breakfast was great

the breakfast area is welcoming and the choices were nice.

housekeepers and laundry were gossiping in hallway by exit door numerous times when we were going in/out

she sent someone from laundry to bring towels

nice options for the daily breakfast

pool and free breakfast. great pillows. microwave and refrigerator. price.

the free breakfast was a great start to the day

was wondering if their was a laundry room next door to my room 104 or something

there was a tacobell in the parking lot too

parking was a bit hard to find. the beds weren't the most comfortable.

clean nice breakfast (lots of variety) clean pool & bigger than other locations comfortable bed big

the bathroom by the pool was dirty, the pool could have been warmer also

no plastic bag for dirty laundry

our car got hit in the parking lot and they didn t have any cameras set up.

i wish the breakfast had biscuits and gravy

breakfast was delicious and fresh and hot with ample portions

i ended up downgrading but it still had a spa tub so that s what i cared about the most but the first room

laundry available

everything great hot free breakfast etc.

the pool was not open

chose this hotel base on it having a hot tub so my kids could swim and we could relax

a more family centered hotel but i think this is really more for people traveling without kids maybe

laundry basket available in room for dirty clothes

view into the pool area from several angles by everyday hotel guests made it awkward to swim

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs

it was clean, had kitchen, good location, staff very friendly.

spacious rooms, very comfortable furniture & bed, clean hot modern shower, awesome kitchen &

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

the spa tubs are great, but advise that you give the jets an initial quick clean out via fill/ run

kids playing in the hallway

the late night laundry area being used as we were in104 directly across from room.

shuttle was available to the concert venue.

construction equipment in parking lot buy obviously that was temporary

breakfast delicious and well ran by the ladies clean neat and friendly

parking was a little tight when everyone was in for the night

all the kids loved the pool and hot tub

the pool, rooms, breakfast was a great stay

the restaurant / bar connected to the hotel was closed.

and a wheelchair as needed and when we woke up, none of the sidewalks had been shoveled and the parking was not

breakfast was delicious and the pool was great!

pool was freezing we got the room because the hotel had a indoor pool when we took the kids down to

breakfast

the free hot breakfast was very organized & great selection

they only refilled one of the three empty pans just as we were leaving from breakfast

safe feeling and great breakfast!

the laundry machines were broke and

my son's video game didnt work with the wifi

great for kids

clean, good breakfast, nice staff

breakfast was just ok, and tv didn't always come in clear

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

pool....not too overcrowded....not too noisy for the most part...friendly staff

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

i liked that there was wifi

hot breakfast and staff was very nice

pool was warm and fun for the kids

the breakfast provided could have been better

i thought of asking about breakfast but she looked as if she didn't want to be bothered so u waited until i

tv location, brunch selection. had to call room service three times for backup toilet.

99 for kids tv shows which is the first hotel i’ve ever stayed at that does that

friendly receptionists and free laundry.

cooks laundry front attendants everyone

24 hour gym and pool for adults

challenging it's still would be nice if the staff tried to keep the area around the pool and hot spa dry to

to wake you up on 6 oclock from your sweet dream in mi winter morning and push you to go to gym to keep your

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

only complaint is maybe the lack of breakfast options however they are located by many fast food restaurants so

pool wasn't open yet, due to covid

i liked that they offered free laundry for the guests staying at the hotel

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

with nice pool gym and guest laundry

dirty laundry room, definitely has not been cleaned in a while

breakfast and laundry room not working

easy check in/out, outside patio to enjoy breakfast

it was right above a kitchen area, and there was an extremely loud hum of machinery (that never turned off),

wifi service is excellent

clean hotel. comfortable bed. good location. great free breakfast. would recommend!

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

one of the wonderful staff members took her time to even help to set up our kids easter surprise in our room

the pool was a little small

coffee annd tea and then hot chocolate for kids 24hrs

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

he also solved a kids running problem in the hallways on friday night around 10:00 pm

maybe a little too much chlorine in the pool

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and

the pool water was cold, i dont think the heater was working properly.

locartion and full service with bar and restaurant.

her approach towards my kids and also towards me

the hot water wasn t working, the wifi wasn t working

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out

the free breakfast was great.

on the 3rd floor just outside the elevator a laundry cart with dirty laundry sat all night long along with a

my kids were obviously cold that night

love the space and the kitchen area, will definitely be returning

can t go wrong with ambience of a fireplace

went so kids could play in the pool, which they did when we checked in,

front counter clerk didn't even offer a bag for laundry soap souled clothes said thanks for letting me

the pool cost extra

pet friendly with a carpetless room. love that!!

how nasty the pool area was

the pool hot tub bar and restaurant and rooms and beds was nice

i love this place it's very welcoming & homey...the guest laundry is very affordable....

heat/air wasn't working in room (took them 2 hrs to come fix it) dryer wasn't working in laundry area

lot of noise i was on a floor where kids were running around the hallway most of the night

for being pet friendly the cost for pets doubles the price of room

late check out

very nice breakfast in taste and variety

when i expressed how amazing the kitchen staff lady was that morning with the large amount of guests she was

restaurants very close and lots of parking

was happy that the pool was open later so we could enjoy with the kids.

great breakfast selections; good fitness room & nice pool

quite, nutritious breakfast, free laundry.

the laundry machines for guests were not working at the time of my stay.

said they were pet friendly but did not specify that they only allowed dogs in their pet policy

very nicely kept breakfast well above average! plenty of usb ports

great price with breakfast

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

there s a pretty good bar/restaurant right in the parking lot

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

pool opened too late for me

easy parking, simple checkin, still great at covid protocols and keeping clean

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

a while, they apologized for their restaurant not being open but they recommended this amazing bar right down

awesome kitchen

it was nice to have a restaurant and bar on site

the restaurant prices but we like the sport bar next door excellent

complaint was no coffee cups in the room for the coffee that was provided and nothing with the wifi password on

rooms smelled like laundry left in a washing machine

there's no access to the laundry facility

begin across from the laundry room. heard staff talking and music playing.

the laundry wasn't working

it had a nice gym as well

the pool water is not clean. after swimming, the skin is so itchy.

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

nice that it was pet friendly for people with pets, but there was dog hair on the couch and my husband battled

the pool needs a good mold cleaner

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

no continental breakfast

noise from rooms next door due to kids running, jumping and hollering

the pool was perfect and the outside patio was very nice

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the gym had no weights like the pictures showed on online there was never any parking for the guests do

room was updated the kitchen area was nicely done

kitchenette doesn t t have pots, pans, dishes, utensils

the pool heater was not working which was disappointing to my 6 year old

staff was great and accomodated us on early check in and late check out

room was great and the pool. great lounge too.

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

room service was practically non-existent

bed was comfortable and the kids enjoyed the pool. hallways were clean.

the parking

pool and hot tub could be cleaner

pool area, hot cookies and jim the front desk assistant

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

breakfast was excellent

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

breakfast was ok

very good breakfast xhoices.

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

nice staff, decent gym and a good little snack area

great sized rooms, good gym and close to a families home

mediocre breakfast.

biggest amount of parking was in back and side. but

breakfast and laundry facilities

the on site laundry was convenient.

was based on request, however basic things like garbage removal (especially at a place with a kitchen) should

beautiful hote, great breakfast, very comfortable

we were told that you were pet friendly but were not told about the additional fee

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

pool was nice and was heated

breakfast was good

parking

workout room, great staff, good location for where i needed to go, decent self service laundry room

would prefer a changemaker in the laundry room

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

i was given an early check in, much appreciated. very friendly staff at registration.

snack bar inside serving breakfast and lunch for very decent price

it was clean enough. on site laundry.

guest laundry was appreciated

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

laundry was closed at 7pm

laundry facility is onsite but i didn't use it so i can't speak on that

there was not onsite facilities for laundry

black woman who delivered room service was the best thing about the stay

the hotel is very close to oakland airport and has a shuttle that leaves frequently

and great food great location for travelers love the fact i could leave my car and they have room

guys are really friendly in bar and really know to accommodate guest

pool was available and gym also very clean

great airport shuttle and exceptional breakfast

not breakfast. grab and go. no!

would have been nice if there was a hot tub as well as a pool, or bath tubs in the rooms.

we forgot swimsuits and couldn t use the pool but it looked very clean we had dinner at the hotel bar and

shuttle service during the stay and the availability of laundry service on the premise.

he seemed homeless but he kinda scared my kids

they do not have a swimming pool, which is in amenities list.

the breakfast was wonderful as well

wishing it had a pool- though it did have a good sized hot tub/ sauna!!

above, also do you ever consider providing plastic bags for guests dirty laundry?

free wifi

at like 9 am and was able to get an early check in for no extra fee

pool, bar and dining along with the room and employees were wonderful/excellent!! thank you!

i enjoyed the breakfast very much!

clean, secured parking and a charming courtyard

the wifi sucked, i couldn't use it at all

there was an outside balcony to sit and relax overlooking the pool

pool not ready and not swimmable

don't recommend parking of motorhome type of vehicles

laundry was on the opposite end of hotel and small washers

very comfy beds, laundry room available for guests

my family sleeped at that day, laundry room noisy sounds waked our family around 2:00am

property clean, there s a swimming pool, laundry facility, complimentary breakfast

glad to have a guest laundry

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

it was nice that they had laundry facilities

i wasn t sure if it was their laundry soap or if the beds had bed bugs

liked shuttle service to and from bart

$16 meal at the bar , no traveling to find food when you re exhausted

breakfast downstairs was fresh with quick and friendly service.

location and room service

breakfast i ordered on march 15th was simply awful

floor so that you don't need to turn on a lamp to find your way in the dark, a comfy robe, and breakfast

the breakfast burrito wasn't great, the dinner and drinks were good though!