fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

it was clean and rooms were nice size! breakfast was reasonable. pool was nice!

breakfast is well enough, clean room and stuff

wifi kept cutting out. had to keep re-logging in.

wifi was down our entire stay (thursday-sunday)

glad to be able to do laundry while there.

no wifi in the room. bad connection.

definitely need shoes around the pool areas.

breakfast was filling and a great bonus

the beds were very comfortable and the complimentary wifi was a life saver

some of the spaces in the parking garage were a little small.

the bar downstairs

noisy from street outside bar was closed on a tuesday night at 7 pm coffee was not good

was clean, had a indoor pool great for the kids

the pool being closed

having to pay for laundry

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

my kids would have liked a waffle maker for breakfast.

and they gave me a duplex suit and the top floor was open concept so i was running after my kids worried they

breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

free laundry was also a bonus

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

breakfast and free laundry service

the room is big enough and clean. staff were helpful . laundry facilities very good

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

clean laundry room that was close by and inexpensive

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

were trash bags and laundry in the hall when we arrived and it was still there the next morning

my kids enjoyed there time in the pool

my kids enjoyed there time in the pool

clean, spacious, two bathrooms, full kitchen and the pull out bed was fairly comfortable

kitchen was well stocked and the kids loved the tv

are remodeling so a big dumpster took up some closer parking spots, as well as some big trucks

being offered daily as the only breakfast meat was disappointing

the kitchen is well equipped

very nice breakfast staff

lots of college kids at the bar later at night, not a problem for us but be aware of this if you want a quiet

daughter was competing in the usa swimming meet at the university of delaware pool on campus

the lids on top of the breakfast bar are heavy terrine lids & hard to lift for a senior or a person with a

we had a room above a bar and patio and it was quite loud. our check in was delayed.

the drying machine in the laundry was not as clean as expected.

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

laundry service s not good one washer broken the other dirty

laundry, food, room, staff, drinks and taxi service

the gym was good

t have quarters for laundry

guest laundry worked great, nicely priced to do laundry

the pool was clean, and towels were provided

the gym had an unpleasant odor so that i could not use it

great free breakfast. lots of choice and good

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

there were basic coin laundry machines around that i didn t use but

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

she parked it in backwards (knowingly hiding license) and then when exiting the parking lot, sped out outrageously

no room service. no concierge..

i was under the impression that the suite would have a separate (private) bedroom and the kitchen would be

no parking

my friends paid for extra time at the bar so we could all hang out after their wedding

the ventilation didn't work, and the laundry facilities were closed because of broken machines

laundry room wasn't working and no hot water someone also slashed my tires and no back camera for

smell of weed, laundry facilities were filthy

this hotel has all these amenities and then i arrive and check in to find out the indoor pool, laundry room and

booked the hotel because it had a pool and guest laundry

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

i had difficulty staying connected to the wifi and it was slow when i was connected

also, unable to connect to the wifi using streaming devices (amazon fire stick, roku,

no coffee in lobby, no newspapers,no laundry bags

the pool and hot tub were closed the price was not cheap, so the breakfast and shower should not be

we were disappointed the pool and hot tub were no in working order.

breakfast was a water, muffin, and granola bar to go

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

our room was right outside the elevator and laundry/ice room

the ice, laundry and vending machines were conveniently located

small parking lot but other then that very well kept

laundry facilities friendly and helpful staff

the laundry machine is too old, i put a lot of coins and it s not working

pool was very dirty, and housekeeping kept coming into my room before my checkout time

also, the kids enjoyed the pool

our kids enjoyed the pool and gym

laundry was close, sorry

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

there was not laundry detergent for sale

( stayed only because i was tired from the drive) guest allowing there pet to run up & down the hall off there

the building is showing some wear, but really not bad. parking is free and easy.

was in room #117 across from laundry room and door was open

it did have a clean laundry that was included along with a nice gym

laundry facilities a big plus

facilities great (gym, ability to do laundry, big fridge/freezer in room

i ve never been to a hotel with free laundry

coffee machine in room no plastic bag for laundry breakfast area could have been better staffed

laundry facilities

also the pool was very nice perfect temperature and clean

the breakfast was really good and had lots to choose from

the room was clean, free breakfast, access to an indoor small pool, and work out equipment room.

i also saw that you are pet friendly which will help with future visits

parking is convenient to the entrance

pool was closed

swimming pool was closed but the gym was not. did not make sense to me.

common sense tells you not to put a large group of kids on a floor above other people

needed to do laundry and were told the desk always had change for the machines

i love everything except pool hrs & checkin

hot breakfast.

great parking, clean and roomy

helpful staff. nice breakfast. comfortable bed. great location for new castle historic district.

did not like anything about this site at all everything was a mess especially the laundry room and the staff

no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

supposed to have 24/7 laundry but magically the entire laundry was out of order

the great thing is your pets can stay for free

the parking

bathroom had laundry from last guest and smelled of urine.

gym was kind of small

like that the gym was right there i didn t have to look for it

broken elevator. smelly bathroom. kids running up and down hallways late at night.

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

no parking fee

there was pet hair in the carpet in the room.

was not open to do room service

room service also knocked on our door early sunday to see if someone was in there

$30 room service meal was absolutely disgusting

the room was well appointed with a full kitchen

breakfast was good, enjoyed the fresh coffee in the lobby

the view it has everything you need in the room. kitchen with utensils and streaming tv.

pet friendly

i know that its a pet friendly establishment but i feel the animals should be placed on a separate floor

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

the gym room was alright also

i set up with a pet and when i got there i was told they do not accept cats only dogs

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

comfortable, friendly staff, great amenities- pool and workout room that my family enjoyed , room service and

breakfast and appetizers included in the price

not a full restaurant service in the evening - only the bar area. food and service was fine.

staying there, the hotel smelled like mildew, the inside of the room wasn't clean, the hotel wifi was down, the

coins unavailable for laundry and no credit card option which is inconvenient

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

i enjoyed the gym facility

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

kids running around the lobby with no mask or social distancing

the food available in the bar area saved me

the bar was closed

the bar closed early.

grate hotel, excellent staff. the only below bar is chef in the kitchen. other wise 5 stars.

room service staff were friendly and accommodating

rodney square is the place to walk your pets

down the bar and restaurant

room service food is expensive but the best room service food i ve ever had

there was a lovely bar in the inn s great room but it was closed

we stayed was larger than expected, consisting of a comfortable living room, a well appointed kitchen area and

provided a very large studio apartment (henry dupont) comprising a bed-sitting room with a grand fireplace,

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

wifi wasn t very strong

love the kitchen in the suites

i have to say the rooms were quiet and did not hear any other pet

the price you re still paying for breakfast and you don t even get it

location, very chic, and a very nice breakfast layout.

room was spacious and comfortable and the kitchenette was great.

adding a laundry softener could take care of that

the breakfast was amazing and anna was wonderful

be helpful to have a ramp with a handicap parking space at side entrance by pool that is close to the handicap

use the pool or eat at the hotel

breakfast was a little disappointing. oatmeal was good.

there was a gym and laundry room

was an oven and iron box in the room, and laundry facility downstairs

located right next to the high way and laundry room

pool was cloudy and dirty (see photo) and the hot tub was so hot you couldn't get in it.

pipe from the accessibility chair hung over the pool which could have injured a swimmer

outside, guests are smoking in the parking lot out in the open

not being able to see my car, parking lots on the side

breakfast the room

clean, convenient, good breakfast, good stop over place.

it was clean and they made you feel welcome. the breakfast selection was great.

but especially the pool and hot tub

could use more lights in parking lot

pool not warm enough

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not

said had a restaurant on property and room service but was closed

the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

gym was closed for repairs, although things like that happen, there was no warning of that until i

we even enjoyed room service for the first time in our lives

perfect location, close to the long wood garden, with no hassle parking

hot breakfast was a plus. updated new items in the room. clean and new equipment in the gym.

the bed sheets were dirty didn't smell of fresh laundry at all

needs some upgrades and need a laundry room

our bed was comfortable and we had a lot of parking

wifi did not work for me on my tablet to access what i needed.

bed was alright, could not get connected to the wifi for the longest time and when i did, it wouldn t stay

pool not open due to covid. it would be nice if pool appointments could be made.

pool was crowded but staff took care of problem

the bar area and food was very expensive for mediocre food

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

the courtyard, balcony, hot tub, and pool make for a nice leisurely stay

comfortable- the rooms were very spacious & stocked with all the kitchen neccessaties

pool seemed dark

the breakfast was excellent

we didn't use the pool, but it looked very nice

love the pool & breakfast. bed very comfortable, room very clean. accommodated early check-in.

no laundry facilities (we were there as part of a soccer tournament).

i wish they offered free breakfast

location is convenient and parking onsite is good

i asked for early check in and my room was ready at 2pm which i was very grateful

parking lot was always crowded

sitting on was rotting from moisture, our floor was missing an ice machine and there were bags of laundry and

the room smelled like dirty laundry. the bathroom caulk and shower curtain needs help.

booked because of advertised guest laundry facility

no lights, no wifi, no a/c and no tv

wifi was not good.

smells like pot no guest laundry no hot water some days

stated a fitness center was available, a strong necessary amenity for my stay

proximity to 95, amount of restaurants nearby. pet friendly was nice and extra cost reasonable.

parking lot was narrow and uneven so it was hard to park.

breakfast

there were laundry rooms and multi purpose rooms, like laundry, etc

fitness center was well equipped and there was a guest laundry available on site

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

i love the fact that is serves breakfast.

continental breakfast was nice with multiple options

good breakfast

location and breakfast accomodations

room service was lacking

no guest laundry facilities

the laundry room didn t seem clean or well functioning

guest laundry washing machine doesn't work sometimes

there's plenty of free parking

of the ppl staying there i’m sure lived there and they kids be running up and down hall all hours of the nite

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

excellent breakfast spread with something for everyone

not their fault but pool was being redone

also kids playing in gym room and pool area with no parents

parking lot party, loud, thumping music at all hours right outside of our window

the only downside was the breakfast wasn't as good as it was at other hampton inns i've stayed at, but it was

options at breakfast.

to virus, breakfast was very limited

we used the fitness room, pool and free internet

i didn't realize it was a pet friendly hotel now

also large laundry room free to use

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

room was near the laundry room and i could hear the dryer beeping frequently

laundry room, gym, everything you

absolutely delighted with the free laundry

breakfast was ok.

location, breakfast, staff and room. we had a great stay.

pool was clean, our room was clean & i loved that the hallways smelled really good

awesome breakfast in the morning as

room was super comfy and the little kitchen was useful

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

laundry room, swimming pool and small shop

property includes an arcade, pool, basketball court, a gym, and a laundry room

court laundry, wish the pool was opened, but even with covid they still keep you happy

i asked for $ to wash my laundry since they were the cause & they refused

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

he gave me a room between the laundry room and front desk/

room was by laundry room, employees were loud

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

gym is very small, but it is there

tiny gym

location is older, and the breakfast was lacking, but i would definitely stay here again

laundry machines need cleaned of detergent muck buildup

kind staff, big rooms and big bathrooms which were nicely decorated, lots of amenities, pool was great and hot

snack bar prices are way to exspensive

that the bar didn't have more choices for dinner meals

parking lot...