the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

perfect location, close to the long wood garden, with no hassle parking

unfortunately the gym was closed

convenience staff was accommodating bkfast good ample parking

breakfast was wonderful with made-to-order omelettes. very attentive staff.

the laundry room didn t seem clean or well functioning

no guest laundry facilities

guest laundry washing machine doesn't work sometimes

the bar and restaurant closed to covit, not hotels fault

no arcade or swimming pool as advertised

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

there were laundry rooms and multi purpose rooms, like laundry, etc

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

fitness center was well equipped and there was a guest laundry available on site

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

breakfast

the breakfast was great as well

no gym use

my husband and i enjoyed our stay and we especially loved the breakfast.

the bed pillows were not comfortable at all. the bar closed extremely early.

pool hot tub was open later than 10

pool not warm enough

location to longwood gardens close to shopping and restaurants had a bar and restaurant with light fare offered

parking lot was shared with a few other stores so i felt like there was more of a chance of

also large laundry room free to use

the free laundry facilities

absolutely delighted with the free laundry

laundry room, gym, everything you

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

smells like pot no guest laundry no hot water some days

clean. well lit. no noise issues, good value for money. breakfast good

i asked about a late check out and didnt agree so i hung up

pets are allowed so carpet is a bad idea. the last pet will leave a scent.

parking lot was narrow and uneven so it was hard to park.

was an oven and iron box in the room, and laundry facility downstairs

there was a gym and laundry room

located right next to the high way and laundry room

there was a gym and laundry room

and i have to say they have the best breakfast too

only thing i can say is parking in the back in the side needs more lighting

good suite, good beds, nice pool, very good breakfast close to mall and good restaurants

indoor pool

solid breakfast

easy and safe location. pool was great.

very limited gym equipment, poor ventilation in the gym room

the hotel has a small gym and pool and a nice outside area

the courtyard, balcony, hot tub, and pool make for a nice leisurely stay

they should put in the website that the pool is close. the gym is open but the pool is closed.

staff was great .. due to covid, there was no breakfast, pool or whirlpool ..

needs some upgrades and need a laundry room

the bed sheets were dirty didn't smell of fresh laundry at all

good breakfast great beds

no wifi service :(

wifi did not work for me on my tablet to access what i needed.

no laundry facilities (we were there as part of a soccer tournament).

no dailey room service

the chicken wings were delicious! i ordered and ate at the bar area. i highly recommend them!

breakfast was generous great

my kids were subjected to disgusting music

laundry room, swimming pool and small shop

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

property includes an arcade, pool, basketball court, a gym, and a laundry room

i think hotels should offer free laundry.

location, breakfast, staff and room. we had a great stay.

room was super comfy and the little kitchen was useful

pool was temporarily closed and not open during our stay.

the pool was not working.

provided a kitchen, dinnerware, garbage disposal.

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

our suite had a nice sitting area and great little gas fireplace that helped make it cozy warm as was really

golfball size muffin tasteless

there was a lovely bar in the inn s great room but it was closed

the room really a junior suite was spacious with a separate bedroom, living room and bath

he gave me a room between the laundry room and front desk/

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

there was a basket of clothes (laundry

room was by laundry room, employees were loud

i asked for $ to wash my laundry since they were the cause & they refused

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

gym, might be a bit bigger...

talking could have said all info is on the sleeve of your room key about parking, breakfast and wifi

loss of wifi in reception area

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

kids running around the lobby with no mask or social distancing

the food available in the bar area saved me

the bar was closed

the lady at the coffee bar was rude and unwelcoming. great way to wake up in the morning.

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

coins unavailable for laundry and no credit card option which is inconvenient

staff. nothing for kids. no coffee. had to pay for disney channel. pool not kids friendly.

kids were banging on our door

the buffet breakfast was on point

snack bar prices were very high

hotel, i choose marriotts because of their hot breakfasts and restaurant but this one only had bar food

room service sucks

clean and kitchen access and great location

we had our makeup done at the spa and amber was amazing

skip room service

down the bar and restaurant

grate hotel, excellent staff. the only below bar is chef in the kitchen. other wise 5 stars.

we booked services at the spa in the hotel and that was really lovely

no room service

clean and very nice breakfast!!

i love the fact that is serves breakfast.

did not have breakfast

i thought the 14 dollar price for the breakfast was very high.

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

comfortable, friendly staff, great amenities- pool and workout room that my family enjoyed , room service and

if we had been at the hotel during room service hours, the menu looked nice and decently priced

thought that i would have at least gotten some coupons for breakfast because other hotels that i stay at has

breakfast was sumptuos

friendly staff, location, free parking

the prices for room service is pretty steep for what you get

hotel in what feels like a safe area with easy, plentiful, free parking

great location, easy parking, staff was nice, bed was comfy.

was not open to do room service

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

elliptical in the gym is screwed up

convenient location with ample parking

breakfast was good, enjoyed the fresh coffee in the lobby

staff friendly, and wonderful pet friendly hotel

breakfast was great

comfortable and pet friendly ; great location along the riverfront walkway

especially when u have kids with u

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

pet friendly room is clean and it doesn t

it's the perfect spot for entertainment and the pool is a bonus the rooms are perfect again i call it the triangle

room stunk like wet dogs ; i understand you put people with pets in the same room repeatedly so other rooms don

laundry not working, and no one able to help.

great breakfast, nice fitness room, self service laundry on site.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

breakfast was slow had to wait for cook to refill dishes. no laundry.

had a great visit, our room was very clean and the free breakfast was great

needed to do laundry and were told the desk always had change for the machines

great parking, clean and roomy

free parking was a major plus, as well as a refrigerator, microwave, and free internet

convenient...it satisfied the kids.

pool open later

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

also the pool had about five kids that took over the whole pool playing with a football, so i wasn't able to

that way the hotel can keep kids for abusing the piano and disturbing other guests

also the pool had about five kids that took over the whole pool playing with a football, so i wasn't able to

mcsky was the perfect greeter, the pet friendly-ness was awesome and we really enjoyed

laundry machine available (staff at the reception even had change for me since i had only bills)

breakfast was good, staff serving it were very attentive.

breakfast was wonderful

room redone breakfast set up was great housekeeping was good

great wifi and nice

no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

did not like anything about this site at all everything was a mess especially the laundry room and the staff

supposed to have 24/7 laundry but magically the entire laundry was out of order

the decor could be updated. the wifi was not good and the tv reception was horrible.

about this site at all everything was a mess especially the laundry room and the staff have their kids with them

bathroom had laundry from last guest and smelled of urine.

i love the gym

there were issues with the gym door but the night manager was helpful in letting me in

gym was kind of small

the bonus was that the hotel has a bar and restaurant onsite so we didn't have to venture out- though there

breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

t have quarters for laundry

guest laundry worked great, nicely priced to do laundry

breakfast was great. the gym was nice. the lady this morning at the desk was a doll. 10/20/19

last but not least, breakfast

could not login firestick to wifi

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

there were basic coin laundry machines around that i didn t use but

laundry service s not good one washer broken the other dirty

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

the drying machine in the laundry was not as clean as expected.

laundry, food, room, staff, drinks and taxi service

very clean and quiet. room service was great.

left a yellow travel laundry bag in my room, when i called back no one had seen it and was not in the lost and

laundry left outside my doorway all night

booked the hotel because it had a pool and guest laundry

this hotel has all these amenities and then i arrive and check in to find out the indoor pool, laundry room and

smell of weed, laundry facilities were filthy

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

is located in a busy area with several restaurants, things to do, a pet hospital, and walking distance to

the breakfast was good and the beds were comfortable.

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

breakfast was tasty. very friendly staff. everything was clean.

we stay here often, we like the pool and breakfast

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking

she went above and beyond to help everyone enjoy their breakfast

there was guest laundry and a small gym

liked the convenience of the location to my meeting and having panera bread in the same parking lot

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

the staff was outstanding & the breakfast was super!

staff was very friendly... rooms was clean... breakfast was good.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

pool was amazing

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

countless laundry

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

the cleanliness and the pool. love how they have a laundry room- life saver.

the room was clean and comfortable. parking was convenient breakfast was good.

close to were i needed t ok go. nice breakfast buffet.

the cleanliness and the pool. love how they have a laundry room- life saver.

excellent hotel breakfast

i love the fitness center and laundry room.

i enjoyed the kitchen and the free laundry facility especially

bed, pillows, small appliances available, full kitchen, free laundry, lots of ubereats choices, weekly housekeeping

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love

the laundry facilities are especially useful

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

wifi very weak

gym is accessible though they have notices to guests only, but is a swinging door with no need to

the rooms were a nice size with the bonus of a kitchen & living room

great hotel gym

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it had laundry

it was located in the laundry room

i didn't eat breakfast

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

laundry hit or miss with leaking, temp regulation and payment system

this person was responsible for check in, laundry, housekeeping, etc

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

hotel was very dirty and had no supplies being an efficiency room with a kitchen

didn't explain anything about the wifi when checking in

glad to be able to do laundry while there.

everything was close by especially fun stuff for the kids and good restaurants.

noticeably small for the hotel in comparison to the breakfast area and room

clean, kind, convenience, perfect breakfast

the cleanliness and the breakfast

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

friendly staff, clean, comfortable, pet friendly

nice indoor pool

my family enjoyed the free continental breakfast that was both hot and cold food

rude, dirty and did not allow us to stay because of pet even though it said pet friendly on the clarion hotel

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

clean , comfortable beds . nice clean pool . great staff

need more lighting in back parking area.

comfy bed. gym ok.

the gym weight machine was broken and had missing parts.

room service came very quickly.

the room service, pool & jacuzzi.

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

parking lot is always full no allowance for dropping off bags and registration then parking long

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

swimming pool not open.

clean, quiet, starbucks and chick-fil-a in parking lot

pool and gym still haven't reopened from pandemic, breakfast very limited

was some type of event that brought a lot of kids to the hotel while i was there

adequate available parking spaces near the main entrance

pool is small

parking lot included too and has security cameras everywhere

kitchen part had plates, pots and pans and silverware

my room was over the pool, which is gorgeous

the only thing they need to work on was the breakfast was not so great

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

breakfast and free laundry service

the dryer in the laundry room did not dry my clothes

free laundry was also a bonus

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

were trash bags and laundry in the hall when we arrived and it was still there the next morning

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

clean laundry room that was close by and inexpensive

desk attendant, carlton was extremely helpful and upgraded us to a room with a sofa bed for our kids

my kids enjoyed their breakfast and there were a lot of options for them to eat

very clean and easy to get from parking g into building. staff friendly and welcoming!

staff was awesome, breakfast was great and overall was a great hotel and i ve been in many

me and the kids were disappointed

and the hard-working lobby, which turned into a breakfast room in the morning and a well-stocked bar at night

the room was very spacious - with a table where kids could play play dough, and a couch and a big bed that fit

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

having to pay for laundry

returned to the hotel in the evening to find the pool area had been taken over by a mass of young kids, a good

the wifi stopped working the last two days we were there

u had no parking at all i had to park in a fire

parking was limited in front but not too bad of a walk.

had some potential the mattress was comfortable no room service menus. sloppy sheraton execution

the fitness center was nice

beer selection at the bar is bad.

laundry machines need cleaned of detergent muck buildup

the pool was closed.

the gym was very simplistic, but i got a solid workout in anyway!

plenty of parking

pool was closed, complimentary coffee wasn t ready and the starbucks was not a starbucks

adding a laundry softener could take care of that

understand covid, but missed the pool and the breakfast.

the breakfast was amazing and anna was wonderful

the coffee/tea bar open all day and was great

staff, fresh breakfast, counters very clean, kitchen crew very friendly and accomadating

parking was convenient to my room

no breakfast.... absolutely love this hotel, it s the king suite for me.

didn t eat breakfast

breakfast had many options, including eggs and sausage, yogurt, fruit, cereals & more

by marriott was better :) i also appreciated that it was a sister hotel to the hilton across the parking lot

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

the gym is limited, for example, no barbell

didn t understand how to get room service and there was no info in the room or online on how to get it so i

bar staff was rude

the pool area was clean but the pool was obviously over chlorinated