no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

supposed to have 24/7 laundry but magically the entire laundry was out of order

did not like anything about this site at all everything was a mess especially the laundry room and the staff

the wifi wasn t working and my t

the place smelled like marijuana also they had roaches which my kids have never seen one in person

needed to do laundry and were told the desk always had change for the machines

the gym was not well equipped. breakfast was not that great.

vending machine variety was pretty basic. pool was ice cold

pool had hrs on saturday didn't like check in time at 3pm, if u wanted to checkin earlier is a 50$

free parking was a major plus, as well as a refrigerator, microwave, and free internet

bathroom had laundry from last guest and smelled of urine.

i love the gym

like they had on-site bar and food area

my kids got bitten up by something in there

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

property illegally refused my reservation after checking me in and seeing i had a service pet

the pool and the free breakfast

the ventilation didn't work, and the laundry facilities were closed because of broken machines

this hotel has all these amenities and then i arrive and check in to find out the indoor pool, laundry room and

left a yellow travel laundry bag in my room, when i called back no one had seen it and was not in the lost and

booked the hotel because it had a pool and guest laundry

laundry left outside my doorway all night

though there seemed to be a couple events occurring in the hotel; parking was horrible

kids running down hallways at night when they should be in bed run in and out the room letting the

room service, good portions and food was tasty.

they had a bar with food

the full kitchen and jacuzzi in the room

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

there were basic coin laundry machines around that i didn t use but

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

t have quarters for laundry

guest laundry worked great, nicely priced to do laundry

i was also charged for a pet fee when i clearly informed them i didn't have my pets with me during check-in

the breakfast was very tasty

chose this hotel because we had kids, ages 3-15 who love hotel pools

laundry, food, room, staff, drinks and taxi service

the drying machine in the laundry was not as clean as expected.

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

laundry service s not good one washer broken the other dirty

we called the front desk about it at about 9:30 because our kids were trying to sleep

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

room was comfortable and having a kitchen was ideal with little kids

receptionist, alyssa, very friendly & nice. nice variety for breakfast.

i was traveling with a friend and out 2 small kids

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

were trash bags and laundry in the hall when we arrived and it was still there the next morning

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

clean laundry room that was close by and inexpensive

friendly & helpful staff comfortable bed good location good wifi value for money

were friendly room was excellent neighbors with kids a little loud but tolerable

the dryer in the laundry room did not dry my clothes

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

breakfast and free laundry service

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

the room is big enough and clean. staff were helpful . laundry facilities very good

glad to be able to do laundry while there.

bonus that theres a good brew pub across the parking lot

noticeably small for the hotel in comparison to the breakfast area and room

everything was close by especially fun stuff for the kids and good restaurants.

everything was close by especially fun stuff for the kids and good restaurants.

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

it was clean and rooms were nice size! breakfast was reasonable. pool was nice!

hotel was very clean bed comfortable bathroom clean breakfast was good location was good

wifi was down our entire stay (thursday-sunday)

there was plenty of parking and the location was easy to reach from the highway

breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

having to pay for laundry

the room smelled like cat urine and when we alerted the staff they just said well the hotel is pet friendly

wonderful nice and clean spacious breakfast good to yall

was quite cold, and cold ventilation in kitchen area ceiling continued to run, even after appartement air

bathtub (my wife as a mom of 2 little kids was looking forward to be able to take a long bath for the first time

staff friendly, and wonderful pet friendly hotel

comfortable and pet friendly ; great location along the riverfront walkway

i know that its a pet friendly establishment but i feel the animals should be placed on a separate floor

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

perfect for adults and kids

gym- location on the river front - proximity to couple of restaurants

hotel in what feels like a safe area with easy, plentiful, free parking

the bar could have been open later on a weekend

away from the chair , which is right in the middle of the window and room, i saw 4 wilted rose petals

parking, the size of room was small

longer bar hours would have been nice.

adding a laundry softener could take care of that

staff is nice and respectful, breakfast was great , room was clean and comfortable no complaints

clean and large room. friendly service. very good breakfast.

truck parking & convenient restaurants

be helpful to have a ramp with a handicap parking space at side entrance by pool that is close to the handicap

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

lobby was in good condition, breakfast was good, and gym was clean.

not a full restaurant service in the evening - only the bar area. food and service was fine.

earlier breakfast every day

breakfast and appetizers included in the price

clean, convenient, good breakfast, good stop over place.

easy check in, friendly staff, clean property, good breakfast. pleasant view

breakfast is well thought out , the breakfast was delicious and they the kitchen lady is the best part of out

breakfast the room

the location was great the hot breakfast

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

coins unavailable for laundry and no credit card option which is inconvenient

kids were banging on our door

food was good. room service was excellent room was large and comfortable

their website has no indication of a pet or housekeeping fee, or incidental fee - it's as if they make it up

skip room service

wifi substandard

we had our makeup done at the spa and amber was amazing

room 434 was as requested away from the elevator, however it was over/under a gym or something that was creating

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

the bar was closed

the bar closed early.

quiet bar in facility free parking

kids running around the lobby with no mask or social distancing

room service sucks

the kitchenette was what i needed and loved

the final room had no soap neither bar soap nor liquid which was disappointing

i didn t stay for breakfast. they brought me extra blankets when i asked for them.

the buffet breakfast was on point

the room smelled like dirty laundry. the bathroom caulk and shower curtain needs help.

sitting on was rotting from moisture, our floor was missing an ice machine and there were bags of laundry and

booked because of advertised guest laundry facility

clean, comfy, quiet with friendly and helpful staff and a good breakfast

gym equipment could be better. the free breakfast just average, not nutritional. not recommended

plenty of parking, well designed room, good shower

was clean, had a indoor pool great for the kids

the amenities were such a welcome surprise, such as indoor pool, pool and delicious breakfast

hahahha) but so roomy and nice and had free water bottles on the counter in lobby and a nice bar in lobby

visited the gym, clean, good equipment , complementary ear phones, which was awesome

was in room #117 across from laundry room and door was open

it did have a clean laundry that was included along with a nice gym

i ve never been to a hotel with free laundry

laundry facilities a big plus

facilities great (gym, ability to do laundry, big fridge/freezer in room

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

our room was right outside the elevator and laundry/ice room

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

the ice, laundry and vending machines were conveniently located

gym is terrible and until they upgrade the equipment they should stop advertising it as part of the

pool is a waste of time being 2

lots of college kids at the bar later at night, not a problem for us but be aware of this if you want a quiet

location, close to ud; the pool

wish the pool was bigger and more heated

i loved the little bar and outdoor seating

laundry facilities friendly and helpful staff

the laundry machine is too old, i put a lot of coins and it s not working

wifi doesn't reach my room it is bad.

also, the kids enjoyed the pool

pool was very dirty, and housekeeping kept coming into my room before my checkout time

laundry was close, sorry

there was not laundry detergent for sale

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

kitchen staff was amazing

beds and the wonderful breakfast

no coffee in lobby, no newspapers,no laundry bags

staff was really helpful and the kitchen was open late and i was even able to find something for my son who has

great location for parents & friends of universal students & plenty of parking.

more help at breakfast. see above

super comfortable bed, clean room, and friendly and fast room service

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

to get our luggage to and from the parking lot which was a walk

there was a lovely bar in the inn s great room but it was closed

*we were given a room on the third floor in a building on the other side of the street from the parking lot,

the new room had a fireplace, a seating area, a kitchenette, and a soaking tub with a separate shower

coffee machine in room no plastic bag for laundry breakfast area could have been better staffed

laundry facilities

shockingly in winter the indoor pool is warm (other hotels i have stayed at the indoor pull is always cold

also the pool was very nice perfect temperature and clean

the breakfast was terrific with omelettes,make your own pancakes, chobani yogurt, sausage and bacon and

the bed sheets were dirty didn't smell of fresh laundry at all

needs some upgrades and need a laundry room

breakfast was great, they had so many options, super clean, and everyone was so nice to our three kids

great parking and locations

difficult to control room temperature, and the wifi was unreliable

pool was open late so my kids could enjoy every minute there

very nice gym facilty, small, but clean and good equipment

the walls are thin and we hear the neighbors kids during the night and the following morning.

loved the pool

parking was never an issue. very friendly staff.

they should put in the website that the pool is close. the gym is open but the pool is closed.

breakfast bar is closed due to corvid but not hotel s fault

very limited gym equipment, poor ventilation in the gym room

we enjoyed the pool.

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

was very clean, bed was comfortable, breakfast was great, staff was great

spent a lot of time at the very nice pool

very comfortable bed. kitchen was perfect.

something on kitchen floor

with vast selection comfy kingsize bed nice bathroom & good self-care products plenty of parking & some food

no laundry facilities (we were there as part of a soccer tournament).

booking site said breakfast was included.

the bar closes early

no dailey room service

clean still offered breakfast in a safe way during covid and was very delicious!

smells like pot no guest laundry no hot water some days

i asked about a late check out and didnt agree so i hung up

parking was convenient.

breakfast was good and the staff was outstanding.

neighborhood is near two malls and seemed to have loitering in motel parking lot

i thought the 14 dollar price for the breakfast was very high.

location, breakfast and privacy

continental breakfast was nice with multiple options

continetental breakfast was the same every day (m-f)

location and breakfast accomodations

the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

my favorite part was the breakfast buffet with egg station

parking is very convenient

parking is free and front desk staff was friendly and helpful

breakfast is wonderful. room is clean and bed is comfy. location is ideal.

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

if advised of all services ie laundry

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

pretty, clean, great breakfast

breakfast and room service were very limited due to the covid19 rules.

lobby wasn't that clean or laundry room

rooms were dirty and smelled off dirty laundry and dogs

more breakfast options.

parking was convenient and close to entrances

pet fee was expensive at $100 per stay

that they had a lot of spots for my dog to go to bathroom. that they had laundryroom

no bag to put dirty laundry in

sprinklers were on 24 hours, mostly spraying parking lot

kids were a little disappointed that the pool was closed before the advertized 9pm

the cost. and parking was a bit tight because there are several hotels together.

located right next to the high way and laundry room

there was a gym and laundry room

was an oven and iron box in the room, and laundry facility downstairs

breakfast was well done

i couldn't use the pool because the room was overheated.

parking lot was shared with a few other stores so i felt like there was more of a chance of

pool hot tub was open later than 10

i needed and the breakfast was pretty good the only thing i never checked into was is there a pool

we didn't use it but at 5 a bar was available

pool not warm enough

there were laundry rooms and multi purpose rooms, like laundry, etc

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

fitness center was well equipped and there was a guest laundry available on site

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

guest laundry washing machine doesn't work sometimes

no guest laundry facilities

the laundry room didn t seem clean or well functioning

the pool i felt needed to be skimmed and the chairs outside were all over

- clean - easy to navigate - kids enjoyed the outdoor pool - breakfast was pretty good.

pool water was super cold

the staff, room, breakfast, location, and hotel amenities are the best

breakfast was ok.

great staff, great free breakfast and extremely clean.

the room was very large and comfortable. the kitchen area was very clean

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

great breakfast spread too

coffee, pool, gym, breakfast, the room is very clean and smelly good

she let us know about the discount at texas roadhouse restaurant across the parking lot

convenient location & easy parking 6

laundry room, swimming pool and small shop

i think hotels should offer free laundry.

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

court laundry, wish the pool was opened, but even with covid they still keep you happy

property includes an arcade, pool, basketball court, a gym, and a laundry room

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

room was near the laundry room and i could hear the dryer beeping frequently

absolutely delighted with the free laundry

also large laundry room free to use

laundry room, gym, everything you

very convenient location. enjoyed the breakfast and staff was wonderful.

we used the fitness room, pool and free internet

phone didn't work. we weren't given wifi password, so it was not available.

the breakfast bar and the attendants were so nice and friendly

breakfast was great. everything you could ask for at breakfast, huge variety.

bed, pillows, small appliances available, full kitchen, free laundry, lots of ubereats choices, weekly housekeeping

it was a nice place and they give free laundry services.

the exercise room is open and you can do your laundry for free, you just need your detergent and things

the beds are great, love the kitchen! it was pretty clean. free laundry was awesome!

the laundry facilities are especially useful

room was by laundry room, employees were loud

he gave me a room between the laundry room and front desk/

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

there was a basket of clothes (laundry

laundry room detergent machine was out of order so had to go out of the way to pickup detergent