there was no laundry facility

no laundry machine!

you'll don't have laundry at the facility.

wifi connection the 3 days i stayed

bar was great

convenient laundry and

guys were also staying on the property in room and consuming all the time in the guest laundry

laundry is available

bar area was nice and clean

the woman working in the bar literally did not know how to mix drinks.

several visits over the last 6 months. still renovating! no gym or laundry facilities

i was informed that the laundry room was locked

no laundry.

there was no access to the gym and laundry room

laundry system

laundry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

had guest laundry services, clean and hotel provided the laundry soap

breakfast and wifi included

safe adjacent parking

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

parking was the only issue due to construction

the room was a studio with full kitchen, couch, desk, tv and king sized bed

the kitchen

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

super friendly staff. nice little bar and outdoor seating area. good food for a small menu.

gym need improvement

was awakened at 4a from high pitch noises=laundry being done

location, choices at breakfast and the amazing staff.

breakfast was good and staff in the kitchen were very helpful and polite. bed was comfy.

as well as the wifi we couldn't figure out how to connect

the breakfast choices were great. the staff was very friendly and helpful.

it had a laundry facility and the breakfast was good

guest laundry good

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

room was next to laundry room and staff breakroom, they started their day at 7:00

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

breakfast in the hotel and location. i like that the room was clean.

the breakfast was very good - real potatoes, wonderful fresh fruit

love thé facilities, location to my offices, and the breakfast.

room service

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

love everything was ok, had only one minor hiccups and it had was to do with another guest in the laundry room

the beds are so comfortable and coffee was always hot and ready the free laundry

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

free parking lot and free laundry room

the cost of laundry was also very reasonable at $4 per load to dry

had no access to maintenance supplies or change for the laundry room

+ very good breakfast (see attachment) + swimming pool and gym facilities + secure parking lot

adequate parking, checked with ease, and all the staff that i encountered had a smile on their face

location clean good breakfast good parking very clean bathroom and towels great gym

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

room service was advertised but suspended sunday morning due to not having available staff

l booked through a third party site there wasn t much they could do but give me a comp for room service or to

it also has a coin operated laundry for guests at an affordable price

laundry room needs to be large more than one washer and dryer.

- morning staff was very courteous as well - electric car charging - onsite laundry

the guest laundry (free detergent provided) was really helpful as we were staying for a while

no water fountain on my floor, laundry services could be simpler to use.

a little noisy, room was next to the laundry room .

no laundry service

parking is a little tight

when they learned we were there for a swim meet, they were very accommodating and moved the breakfast start

parking spaces are very narrow in the parking lot half towards the road

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

pool was nice, clean, but they were out of towels by dinner time

pool was not heated

extra laundry and trash bags were not there

very customer-focused staff and great breakfast choices

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

the hotel and location was nice. i don t how the breakfast was because i missed the breakfast

breakfast needs more vanilla creams lol

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

they help me with my laundry

the kitchen/custodians were hard workers as well

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

didn't have breakfast but they handed them out to each guest safely

fully stocked kitchen!

close to umd and easy parking. very helpful guest services team. healthy breakfast options

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

because the room next to me and across the hall from me was apparently booked by a group for a kids birthday

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

laundry left in the room from someone else's stay my table was about to fall over they had it up

kids running and jumping over our heads

kitchen and apartment like set up

parking was sufficient

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

the room and the gym

had to park on the 5th floor of the parking garage

free parking is a huge plus, and fairly rare inside the beltway

the laundry app was impossible to figure out

only one guest laundry

only one laundry set available for guest use in a rather remote location

when we checked in there were bags of garbage and piles of laundry lining the hallway

great bar area with live music friday night

good breakfast, staff was courteous, guest laundry facilities useful.

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

a lot of noise from the laundry room

when followed it leads to laundry room

floor laundry was piled up right near the exit door to get to our car which was really smelly

people was coming from outside to use the laundry room while i was in the pool

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff

bathroom was spacious and the set-up of the suite was nice for traveling with kids

wifi and breakfast for vegetarian

but friday on weekend large volume of younger people with no control of kids running and making alot of noise

kids were loud in the hallway

the gym was terrible - dont book here if you want to work out

lady at the front desk yelling at kids from canada because they didn t have a room for them and they wanted

kids running, playing games, singing and yelling, loud music, pounding on doors

kids enjoyed the breakfast it was just enough to get your day started

was excellent room was very nice housekeeping was very friendly and thorough made good use of laundry facilities

there is also a laundry area to wash clothes if need be

free laundry and parking are huge in the nice local

gym and laundry area in the same space separated by just a wall, so not a very private gym session

there is a pool, a gym, and a complimentary laundry

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

no working on site laundry and bad lighting for the sink area

breakfast and laundry

breakfast was subpar could ve been better but wasn t terrible, also online it stated the

wifi was great strength

room was on the top floor, last room to stairs and laundry room

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

the breakfast in the morning was pretty good too

convenient location pet friendly

parking lot doesn't have enough lot lights

so to not be able to do any of the work because the wifi was down and him having to go to work a whole two

pool and staff

all the amenities were fully functional, and breakfast was excellent

breakfast was great, the atmosphere was amazing, and the room felt very cozy and comfortable.

clean and well kept, even though we didn t use the little kitchen in our room it was still nice to see it had

laundry machines only take quarters ($3 per load and another $3 to dry; 45 minutes)

booked a one-bedroom queen suite with sofa bed, the room it self wasn't as big but had a kitchen which can be

beautiful room, many more amenities than i expected (full kitchen!)

was very clean and safe, breakfast was ok, pool was nice, gym and basketball court was very nice

the pool was nice.

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

to reconnect too much to the wifi should not let it be like a sign in process more variety of breakfast

good hot breakfast

breakfast area was nice and clean.

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

there's a free self-service laundry which was quite handy

good breakfast selection and laundry available if you bring your own detergent

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

there was free laundry also, which was nice

laundry machines were expensive and didn t dry clothes all the way

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

very nice staff clean rooms and best hotel breakfast that we ve had on our trip

pool was not open until after memorial day weekend

very good breakfast along with a wonderful room

be nice just to be able to check in what s going on the only real issue was lack of laundry

it was dusty, no laundry facilities

the rooftop restaurant bar was delicious & the hotel-comped margaritas were definitely what got us up there

seemed like a room designed for families by someone who never stayed in a hotel with their own kids

the rooftop bar is very nice

a guest laundry would be helpful, shuttle unreliable during weekend

are some small changes i would make, keep in mind this facility does not have a laundry room

it took me a while to figure out the shuttle bus schedule. no access to laundry.

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

no pool or laundry

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

laundry wasn't free like at other fairfield inns

the first impression right there is poor because of all the laundry stuff and the rest

i was given new laundry at my request

the laundry was 175 for wash and 175

i like everything in this facility and having a laundry room would be even better.

there were no laundry facilities

plenty of free parking

no wifi or internet service. for the 3 nights spent, no staff to clean the room. too bad!

nice fitness facility and outdoor pool

also been in others hotels on this level where the laundry room was complimentary

the free parking is excellent. the rooms are clean.

wifi did not work

limited parking in front area or side if building

on the 2nd fl # 203 next door (both sides of meand across from me ) to a group of young school kids (tour bus

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

there is also guest laundry available

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

cheap laundry and a fitness room supplied with a good weight range dumbbells

we only stayed 1 nite but used the laundry facilities every thing was

the room was a little small. the laundry was unavailable due to the covid-19 restrictions.

location next to metro section. it had a laundry facility for guests to use.

coin laundry room is so small with only 2 laundry machines

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

did not offer complimentary wifi

french fries were hot fresh and tasty early check in was granted bellhop greeting outside the front doors and

i also was surprised that it wasn t a mini bar in the room and we had to call room service to get beverages

no refrigerator, just a bar type cooler.

had called room service to ask for the facial steam packets but they don t provide any of those products

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

could be a problem if more than one person needed to do laundry

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

customer service at the bar area where the on staff attendent (dejuan) on thursday 18th may, was very much out

front desk staff never told us vital info: can we use the hotel phones, how to access the wifi (meaning does it

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

there was a coin-operated laundry

metro, good eating places nearby, pool, gym and laundry

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

the gym was very nice! the rooms and common areas were very clean

the best part was the bar and restaurant on the roof

hotel is very well located with an amazing and huge gym

room service menu could not be ordered from the tv

close to everything, love the facility with the gym.

very clean. parking lot available and also self laundry service

and you can do your laundry

, complementary breakfast, round the clock coffee, close to scores of restaurants and metro line- very

everything was clean, smells good and the breakfast was great.

also, the towel shelf is right above the toilet which i could see one of my kids pulling out a towel and it

coin laundry for guest use

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

no gym no jets i'm tub and room floors were dirty.

also severely miss a gym on site, get that back please

the wifi wasn't awful but it could be better.

parking convenient

gave us a smoking room asked for non-smoking, bathroom was dingy

okay location and free parking

was not non-smoking, even though it stated it is

no golf channel.

friendly staff, laundry, pool

the laundry facility dryer could be kept better.

maybe also offer yogurts on the cold bar and some sort of breakfast potatoes on the hot bar

that breakfast and make'em yourself waffles was an added bonus

it's in a great area with shopping right across the parking lot

i also used their laundry for a quick wash and it was really quick and efficient

free laundry

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

also has a free laundry for any travelling and needing to do some washing

nice if they have more than 1 laundry machine so guests don t have to wait to use it

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

room. bed. gym. lobby space.

i liked that the room was spacious enough for my family and had space for my kids.

great beds, fine location, excellent wifi

we appreciated the access to wifi

please prepare the amenity more like tooth brush and laundry bag, and slippers.

it had no laundry room, and it leaked in the shower all night.

no laundry facilities, no pool, no parking

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

no free wifi in rooms

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

is beautiful, great location, has everything that you need: valet, bell hop, bar, restaurant, room service

bar staff provided excellent drinks

pool is too small for such a big hotel. it was very crowded every time.

hotel should have had more laundry machines

laundry is available, but for a fee

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

there was a gym and a laundry room as well

also, it would've been nice to have more laundry machines and dryers

laundry facilities were super awesome

also there s a laundry room

place is good, and personnel is good too, possibilities for laundry and location

laundry facilities available

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

breakfast portions were huge

room service menu was a little limited but was very easy to door dash

a special mention must go to the breakfast, which was very good

the pool is small but great to have. the fitness center was nice and clean.

clean and updated! restaurant and bar on location. delicious food

staff and location was great. staff was kind and accommodating. on site laundry

guest laundry spacious room

half bottle of body wash and no laundry bag in the room

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

the laundry room was easy to use

parking was a bit thin.

like beds, shower water pressure, lite parking lot, clean lobby, friendly staff

cover it up and expand the gym

they have starbucks in the lobby, a lovely gym and an indoor pool

no pool

have no complaints about the property itself other than no onsite laundry access

bar and restaurant don’t allow kids , so i could not go, may b the only nice place to hang out there and i

chose for one because the floors were wood/tile rather than carpet and we had a small dog

gym was wonderful (24hrs), brian was very helpful for the one day he was available

2 king beds were helpful, son liked gym

check in took forever. they said the laundry was backed up.

weight room and laundry

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

great location, nearby all points of interest in dc. very good they have a laundry machine.

i love the convenience of the coin-operated laundry, as i love bringing home clean clothes

was so clean, smelled liked fresh laundry when we came in

having to pay for guest laundry.

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

that there was a laundry facility, and free breakfast with coffee.

two of the washing machines in laundry area out of order making it hard to get washing done.

location, room, laundry facilities

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

- i had to wait in the laundry room for 20 mins to get the detergent

laundry room

room service and laundry on site very

having the laundry onsite was helpful

laundry room for your convenience (works on coins, washing detergents can be purchased at the

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

spacious room. comfortable bed. access to laundry facilities.

the location, guest laundry, restaurant and concierge

no free wifi in room.

wifi was not free! rooms are a bit pricey.

free wifi

early check in was no problem

luxurious rooms, heavenly comfortable beds, reasonably priced room service

great gym space and amenities along with great location.

security couldn t do anything and our kids were awake until

we got room service and the food was great but no plates or silverware which was not ideal

think the bar should've stayed opened later than 10:00pm on a saturday night

the gym on site is very small, but got the job done for me

room service knocked on my door each day to see if i needed anything, even though i declined

appreciated the late check out for 12pm and the option to work out of the library after checking out

very nice location, free parking, very fast wifi and amazing helpful team

that bar works only from friday )))

perfect location, great bar with the view at the top

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

the gym was exceptionally nice

rooftop bar has beatiful view and good cocktails

the rooftop bar was great and my 12 year old son was super impressed as well