was awakened at 4a from high pitch noises=laundry being done

pool was closed for repair

2- gym is a very small room with only 2 machines

nice staff, nice location, nice breakfast, nice wifi, comfortable.

other than that great staff, great breakfast, very clean room

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

guest laundry good

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

laundry is available

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

wasn't much to do in the area of the hotel. gym was terrible.

location was good, bar area was nice and clean, friendly staff..

there was no laundry facility

no laundry machine!

you'll don't have laundry at the facility.

wifi connection the 3 days i stayed

nice hot breakfast. good wifi

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

amenities need some work (hallway leak on the first floor, water dispenser out of service in the gym, trouble

very clean and spacious. good parking and friendly team.

nice size , clean , location and pet friendly

people was coming from outside to use the laundry room while i was in the pool

was clean, good breakfast, convenient shuttle transport to union station and of course a clean pool for my son

since visiting it would be a great change from crowded and busy dc, especially if you had little kids who want

and wifi did not work, homeless people everywhere roaming in the hotel and asked for towels 3 times and

kids loved the indoor pool which worked out great since it rained

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

they help me with my laundry

to other holiday inn express hotels, there was no change for guest laundry at the reception

room was on the ground floor - windows were located toward parking lot right next to them

the complementary breakfast is also very

alot of options for breakfast more than we expected there were hot options lke eggs and cold like bagels and

kids enjoyed the breakfast it was just enough to get your day started

loud patrons all night - kids running and screaming

breakfast was very poor

extra laundry and trash bags were not there

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

had the king suite and it would make sense to have to chairs in kitchenette instead of one at table

private with parking

the continental breakfast was very good

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room was out of order

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room has only one washer and dryer washer wouldn t work properly

wished there were a bit more food options for kids

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

pool was cold my kids was freezing in there then come find out that pool wasn t even suppose to been open

pool area was neat and clean, water was crystal clear and very

pool was cold my kids was freezing in there then come find out that pool wasn’t even suppose to been open

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

no working on site laundry and bad lighting for the sink area

breakfast and laundry

lack of pool

breakfast was subpar could ve been better but wasn t terrible, also online it stated the

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

front desk might be better. lack of facilities.. laundry etc...

more breakfast choices

the counter front desk, the lady that checked us in gave me a paper sheet and mention requested room service

good breakfast, staff was courteous, guest laundry facilities useful.

loved the chance to be able to do my own laundry.

when followed it leads to laundry room

roach infestation (even through the stairwell), rodent infested, every wash cycle floods the laundry room floor

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

there was no access to the gym and laundry room

several visits over the last 6 months. still renovating! no gym or laundry facilities

no laundry.

laundry and fitness center out of service with no advance notification, and no alternative provided

i was informed that the laundry room was locked

no water fountain on my floor, laundry services could be simpler to use.

the guest laundry (free detergent provided) was really helpful as we were staying for a while

laundry room needs to be large more than one washer and dryer.

it also has a coin operated laundry for guests at an affordable price

- morning staff was very courteous as well - electric car charging - onsite laundry

a little noisy, room was next to the laundry room .

no laundry service

too few parking spaces

nice rooms and close to university. the complimentary breakfast was nice.

also, free parking

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

the in-house restaurant had a buffet breakfast that was phenomenal

free parking is always a plus

nice gym for some workout

laundry

had guest laundry services, clean and hotel provided the laundry soap

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

pet friendly, nice

the only thing like-able was that they have a 24 hour gym

laundry facilities was not free like back home very outdated same as the room nasty breakfast

hotel had a laundry only accessible through qr codes

room really nice with full kitchen including full size fridge with freezer.

add a lil more variety to the breakfast! otherwise, fine.

the breakfast was very good

pool, fitness room and laundry great

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the laundry facility was helpful

super friendly staff. nice little bar and outdoor seating area. good food for a small menu.

not it s fault, but closed indoor pool due to covid

laundry service very expensive

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

that we have not seen in any other hotel in our travels and it was great that the continental breakfast offered

same breakfast everyday) and pathetic wifi

shuttle to the train station only, no laundry, 10 minutes walk from the metro

are some small changes i would make, keep in mind this facility does not have a laundry room

it took me a while to figure out the shuttle bus schedule. no access to laundry.

was no place in the hotel to do laundry

no pool or laundry

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

breakfast was yummy

sucked caused we expected the pools to be closed but atleast the sitting area available also wifi is hit or miss

free wifi, cable included kids channels, which was great

there's a free self-service laundry which was quite handy

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

free laundry and shuttle services. spent 3 nights great service and staff will go back again.

rooms are spacious have a complete kitchen, indoor pool,laundry room free

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

slow wifi available at my stay, tv worked but no channels and no conexion to wifi so couldn't be used

the kitchen is on the ground floor where you can prepare meals

the rooftop bar distracted me and kept me up at night

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

everything was awesome!! great food as well from room service!!?

nice gym.

room service

breakfast was amazing, and we were able to get late check out, being reward members

the room was a little small. the laundry was unavailable due to the covid-19 restrictions.

handy laundry

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

rooftop bar view was very cool

the mini bar was perfect

rooftop bar very cold d/t the ac which caused me to finish my drink fast to leave

they do have a mini bar in the rooms, but it's full of things they want you to purchase

the gym is really nice

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

metro, good eating places nearby, pool, gym and laundry

there was a coin-operated laundry

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

close to everything, love the facility with the gym.

absolutely amazing gym though

room service menu could not be ordered from the tv

i enjoyed the lobby bar

the breakfast.

i felt safe & comfortable using the appliances in the well stocked kitchen which was also a nice size with a

the pool is heated and fitness 24 hr

pool and staff

the suit was beautiful i loveddd the kitchen and shower feels like home

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

the bath, kitchenette and storage closet was clean and very clever in design

the lady who serviced breakfast each morning was a beautiful soul

staff, clean rooms, comfortable beds, free parking, reasonable price, and good breakfast

nice if they have more than 1 laundry machine so guests don t have to wait to use it

i also used their laundry for a quick wash and it was really quick and efficient

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

free laundry

the kids loved the decorative pillows

we had three kids with us and our pull out couch was broken

great beds, fine location, excellent wifi

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

i was able to login to the wifi with the email address i used with the kimpton rewards, but the hotel could

place is good, and personnel is good too, possibilities for laundry and location

laundry facilities available

we really appreciated the breakfast, having a guest laundry and the spacious suite with kitchen facilities and

laundry facilities were super awesome

there was a laundry room

no laundry facilities, no pool, no parking

it had no laundry room, and it leaked in the shower all night.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

kids enjoyed staying here

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

my computer is now compromised because i decided to use the free wifi

pool is too small for such a big hotel. it was very crowded every time.

great room service, food and delivery.

love everything was ok, had only one minor hiccups and it had was to do with another guest in the laundry room

the beds are so comfortable and coffee was always hot and ready the free laundry

having a free laundry room really helped out

on-site free laundry also came in handy

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

there was a gym and a laundry room as well

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

nice apartment, had most things expected. good with laundry on each floor.

laundry charges

also, it would've been nice to have more laundry machines and dryers

pool is tiny and dated: hotel is now doing events parties and wedding this made the bar and roof

we loved both the restaurant and the bodega, and my daughter found the gym to be great

also the wifi is not very good, unstable connection and slow at times

both types of breakfast were tasty and plentiful

clean, safe, up to date friendly staff, accommodating love the roof top bar and drinks!

the laundry app was impossible to figure out

when we checked in there were bags of garbage and piles of laundry lining the hallway

only one laundry set available for guest use in a rather remote location

only one guest laundry

your room service is doing an exceptional job

loved how the location had laundry and was walkable to everything of interest

good facilities such as a laundry and a gym

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

client laundry was great

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

have no complaints about the property itself other than no onsite laundry access

beautiful, clean and comfortable room, nice gym facilities and lovely, kind staff.

bar and restaurant don’t allow kids , so i could not go, may b the only nice place to hang out there and i

i did not purchase the breakfast nor use the gym so will not comment on those amenities

btw - there is no restroom in the basement gym which is a little inconvenient

great breakfast selection every morning. clean room and able to use laundry facilities

the guest laundry

having to pay for guest laundry.

was so clean, smelled liked fresh laundry when we came in

that there was a laundry facility, and free breakfast with coffee.

would be nice if lobby bar opened earlier than 5:00pm or rooftop for a afternoon cocktail

the breakfast is also overpriced at $25 for adults and $12 for kids

t tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

perfect location, great bar with the view at the top

i couldn't use the laundry because i hesitated to download the app only for a single use

it was nice but they did not have the pool open ? wonder why

online they advertised a pool but it was closed.

pool was cold

regretfully, no room service.

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

staff and location was great. staff was kind and accommodating. on site laundry

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

the laundry room was easy to use

half bottle of body wash and no laundry bag in the room

the food at the bar was excellent

the room service was amazing

bonus: pet-friendly and no fee

bar downstairs was not open, but it did not upset me that much as there were plenty of other

excellent gym

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

laundry room

- i had to wait in the laundry room for 20 mins to get the detergent

two of the washing machines in laundry area out of order making it hard to get washing done.

location, room, laundry facilities

on site laundry helpful for long stays

spacious room. comfortable bed. access to laundry facilities.

also - a laundry on site, so you can stay a while and cheaply/conveniently do your washing

they also have a laundry room

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

daisy and her team in the kitchen are awesome

where light switch located in the kitchen area for overhead light.

wifi reasonable speed

the location, guest laundry, restaurant and concierge

advertised as wifi and parking. both were extra charges.

room service was on time

it would have been nice if there was a pool and spa services on the premises.

the bed was amazing!! everything is great about this hotel. excellent gym too!

room service is like come and pick up in plastic things i don t like it

security couldn’t do anything and our kids were awake until

large room and large bar area

there was no room service either

the gym and the over all price were great.

good gym and the guest laundry is small, but functional

there is a guest laundry inside

the room was smal for a family of 2 adults e 2 kids (only 1 bed and 1 sofa)

reception desk, location, gym, breakfast

wifi. had trouble getting connected; finally did with. help from staff at desk.

room service was horrible

free wifi, shoddy breakfast, charged for a night s stay ($386) even though i had paid in full in

the bar was buzzing

gym could have been better

bar was closed due to covid, hotel sure to be 10 when it re

staff is friendly, didn t try the bar or breakfast

very nice location, free parking, very fast wifi and amazing helpful team

there s no room service, no house cash to change large bill notes.

comfortable bed, real spacious bathroom, fast wifi, good restaurant, perfect window shading for well sleep

gym is very small (no weights) and hardly ventilated

disappointed that the rooftop bar is not open

be a 5 star hotel, i expected a spa and pool

bar in the hotel is very good as well

the restaurant and bars (including the roof-top bar in summer) offered qualitative, tasty and varied cuisine

very well appointed gym

laundry facilities available 24 hrs

swimmong pool closed no laundry

cleaner left cleaning stuff in room. no laundry bag and no garbage can in the bathroom.

due to high atrium stretching up to where rooms are- restaurant/bar and shop selling snacks, laundry detergent

room nice and spacious and laundry facilities a bonus

room was under the laundry room and i requested a change and this was never addressed

the staff were friendly and welcoming, especially the bar tender who gave us some brilliant recommendations we

also the room is pretty small so i wouldn't recommend it for people with kids

where priced higher than most places and i'm not sure why certain items are dine in only vs room service or to

stability of wifi lack of coffeemaker in the room

the wifi/resort fee costs 45 usd/day on top of room rate and its a mandatory cost added at check out

if you have kids you better tell the hotel to not stock otherwise you will pay handsomely for drinks

the kids got a kick out of the free giant gum ball machine downstairs

the gym was also excellent and very well equipped

service was pretty poor, the food was great, so in no way a reflection of the kitchen, but the front of house

kitchen in room was great. laundry was useful.

laundry was nice

loved the kitchen and access to the laundry - great for families away from home.

friendly staff. i was happy they had a laundry room, which was helpful.

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

long walk in and out of the room for a hotel of this cost, there should be a faster, more express laundry service

free gym adjoining the hotel was amazing too with a

having to sign in every day for wifi

the wifi was surprisingly very fast, which is a huge plus

hotel bar and restaurant was awesome!

we loved everything, wish it had a laundry room for the public on the property

breakfast was good. spacious room. fab laundry room.

anything i don't loving what you waiting in onelin do you believe mo bed sheet they told me no laundry

there are washers and dryers in the hotel for self-laundry

excellent location. enjoyed laundry and fitness centre value for money

great breakfast and well priced guest laundry

i liked the fact that they have an inhouse self service laundry

laundry, good for family of 3 or more and comfortable bed.

has laundry facilities, dryer lasted 1 hour

guest laundry with 2 washers and 2 dryers that take credit card payment

the roof top bar was very welcoming

the gym is also small but again not an issue since i was able to go for a few runs down to the national

the speakeasy and rooftop bar, so looking forward to going back in better weather and without kids to get the

our plans conflicted with the scheduled spa events

great location and cool vibe. staff was friendly. no room service fyi

basic but had a laundry onsite so very handy for a family on a multi city trip

when i didn t get my detergent after machine took my money, the front desk sent it up to the laundry room

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

also grateful for the laundry available for guest use

there is even laundry room with machines that works with coins

the hotel did not offer complimentary wi fi and did not offer on site laundry.

are no washing machines for guests to use and their laundry service was expensive

kids enjoyed

everything is clean, location is excellent, bar and restaurants are amazing.

was a perfect home base with kids