coin vending machine using card to withdrawal to use the laundry facilities would be beneficial for tourists as

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

very good pool, laundry room, comfy beds, and clean rooms

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

was awakened at 4a from high pitch noises=laundry being done

the complimentary breakfast is pretty good too

the swimming pool was closed at 14 august

pool wasn t open

that it had a pool

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

poor room service , bathroom not perfectly clean upon arrival

the gym is very well equipped

people was coming from outside to use the laundry room while i was in the pool

i wish the hotel had a pool.

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff

best breakfast buffet

wifi and breakfast were really good, even the room and located along the main way

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

also i was staying for more than one night so it would ve been nice to have room service to remake the bed

varied and well-prepared breakfast and dining menu

signage for parking could have helped.

the gym is almost an empty room

stated free breakfast but the breakfast only had egg omelette little muffins and bagels coffee juice cereal no

i can say is this is the best hotel that my kids & i enjoy coming to

lady at the front desk yelling at kids from canada because they didn t have a room for them and they wanted

kids running, playing games, singing and yelling, loud music, pounding on doors

the guest laundry (free detergent provided) was really helpful as we were staying for a while

it also has a coin operated laundry for guests at an affordable price

no water fountain on my floor, laundry services could be simpler to use.

- morning staff was very courteous as well - electric car charging - onsite laundry

laundry room needs to be large more than one washer and dryer.

no laundry service

a little noisy, room was next to the laundry room .

front desk staff was very helpful when no parking was available. breakfast is very good.

clean rooms good breakfast choices and location

when they learned we were there for a swim meet, they were very accommodating and moved the breakfast start

breakfast and laundry

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

staff, very comfortable beds, large rooms, property was nicely renovated, covered parking, great wifi, great ac

awesome breakfast buffet

there was no laundry facility

no laundry machine!

you'll don't have laundry at the facility.

parking lot needs repaving in places

wifi never works for me and when i call help desk they say they will fix it but never

laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

wifi didn't work for more than 12 hours

wifi was pathetic. i stayed in room 615 than changed to 619. both rooms internet was poor

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

laundry is available

for a holiday weekend you were woefully understaffed and the bar was not remotely stocked.

the people had kids and they was very loud

there was no access to the gym and laundry room

laundry and gym

the convenience of the laundry room

i was informed that the laundry room was locked

no laundry.

laundry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

had guest laundry services, clean and hotel provided the laundry soap

pet fee is outrageous

didn't like the wifi situation, my child wasn't able to use which put a bit of a damper on the room

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

the free wifi worked well

having to go outside to get to breakfast from my room. no way to reach from the interior rooms.

room really nice with full kitchen including full size fridge with freezer.

pool, fitness room and laundry great

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the laundry facility was helpful

the stay, food, pool, staff, hot tub, sport center, the view, parking

amenities in bathroom were meager: one bar of soap and no shower cap

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

free wifi, cable included kids channels, which was great

complimentary breakfast had a good selection

i liked the people that worked there the most, breakfast was great, pool was fun to my kid.

breakfast, free laundry, very good wifi

there was free laundry also, which was nice

there's a free self-service laundry which was quite handy

good breakfast selection and laundry available if you bring your own detergent

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

need wifi

the rooftop restaurant bar was delicious & the hotel-comped margaritas were definitely what got us up there

the front, the space in front of elevator, kitchen, co-working space, a bar, and a balcony and so many

unfortunately, there was no laundry service in the hotel.

trader joe's and a dry cleaning and laundry business were used during our stay

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

are some small changes i would make, keep in mind this facility does not have a laundry room

it took me a while to figure out the shuttle bus schedule. no access to laundry.

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

saw a roach in the kitchen on my last morning there

wifi connectivity very spotty, room cable service required cable box reboot

the room and staff were amazing. the hotel was new and the breakfast was good

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

school kids were too loud everywhere

no room service or cleaning throughout my start there

t far from where i was going, clean, pet friendly, and the room was very pretty and

the 2 ladies at the bar and shayla at reception were all so warm and

the cost of laundry was also very reasonable at $4 per load to dry

had no access to maintenance supplies or change for the laundry room

very clean and spacious. good parking and friendly team.

clean and courteous staff. ample parking

the ventilation system in the gym is not good.

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

coin laundry room is so small with only 2 laundry machines

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

handy laundry

the couch. the laundry. the pool.

modern, comfortable, love rooms and gym

the mini bar was perfect

i also was surprised that it wasn t a mini bar in the room and we had to call room service to get beverages

on the same floor and when we got there we couldn t get that and we were traveling with our kids

had called room service to ask for the facial steam packets but they don t provide any of those products

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

there was a coin-operated laundry

they help me with my laundry

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

to other holiday inn express hotels, there was no change for guest laundry at the reception

unfortunately, with lights out the parking lot light was glaring right into my room

the gym was very nice! the rooms and common areas were very clean

absolutely amazing gym though

close to everything, love the facility with the gym.

i enjoyed the lobby bar

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

extra laundry and trash bags were not there

the bfast options very very few but the kitchen staff made omelette for us on request

the breakfast was really good.

website didn't mention the $75 pet fee or that the bar is actually across the street

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

only one guest laundry

the laundry app was impossible to figure out

only one laundry set available for guest use in a rather remote location

when we checked in there were bags of garbage and piles of laundry lining the hallway

kids lived the indoor pool and that it was a lot of stores for them to get snacks from within

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

we had to leave the hotel to eat after driving 5 hours bc the kitchen/bar didn t open

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

only complaint i have was the indoor pool was really cold.

my kids loved the basketball hoop

parking was sufficient

there was a free laundry with free laundry detergent - very useful

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

also has a free laundry for any travelling and needing to do some washing

free laundry

nice if they have more than 1 laundry machine so guests don t have to wait to use it

hot breakfast that was quickly restocked as needed, nice clean pool facilities, access to laundry and gym, clean

only issue we had with the property was the laundry facilities

there is a pool, a gym, and a complimentary laundry

was excellent room was very nice housekeeping was very friendly and thorough made good use of laundry facilities

free laundry and parking are huge in the nice local

we had three kids with us and our pull out couch was broken

was a bit cold, wasn't offered any explanation about hotel features, wifi, neighborhood tips

gym is great

)no gym/spa

30pm, so first night lot great, especially since i was with my 4 and 5 years old kids

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

it had no laundry room, and it leaked in the shower all night.

please prepare the amenity more like tooth brush and laundry bag, and slippers.

no laundry facilities, no pool, no parking

wifi was horrible

nice apartment, had most things expected. good with laundry on each floor.

laundry charges

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

laundry is available, but for a fee

laundry is 2,00 per load (same price for drying)

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

the changing rooms in the pool/gym wasn t great, no lockers to put your things

gym, pool, pillows

place was clean, location was awesome and the staff were above the bar in professionalism and customer service

the laundry room was easy to use

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

staff and location was great. staff was kind and accommodating. on site laundry

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

the gym was still fresh with all the latest equipment and never crowded

room service (only ever one towel, no water refills, came back one day to find the sink full of

the pool is small but great to have. the fitness center was nice and clean.

they had a bodega, a restaurant & also a rooftop bar that was amazing

pool is tiny and dated: hotel is now doing events parties and wedding this made the bar and roof

have no complaints about the property itself other than no onsite laundry access

the breakfast isn't the best .

great breakfast

the gym was really small and so were the rooms.

i did not purchase the breakfast nor use the gym so will not comment on those amenities

great location, nearby all points of interest in dc. very good they have a laundry machine.

loved how the location had laundry and was walkable to everything of interest

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

i love the convenience of the coin-operated laundry, as i love bringing home clean clothes

the self-service laundry room is a plus

the guest laundry

that there was a laundry facility, and free breakfast with coffee.

having to pay for guest laundry.

was so clean, smelled liked fresh laundry when we came in

great breakfast selection every morning. clean room and able to use laundry facilities

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

laundry facilities available

there was a laundry room

ironing board and iron in each room and laundry room downstairs

also there s a laundry room

very clean. parking lot available and also self laundry service

and you can do your laundry

i didn t like how small the elevators are and the gym equipments didn t work

breakfast was awesome, the room was spacious and clean

are narrow and since dc is school kids field trip destination we booked during one of those trips and it was

loved the chance to be able to do my own laundry.

i was pleased that they were pet friendly and that there was a laundry facility on site.

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

floor laundry was piled up right near the exit door to get to our car which was really smelly

a lot of noise from the laundry room

- i had to wait in the laundry room for 20 mins to get the detergent

location, room, laundry facilities

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

laundry room

two of the washing machines in laundry area out of order making it hard to get washing done.

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

they also have a laundry room

having the laundry onsite was helpful

room service and laundry on site very

on site laundry helpful for long stays

the location, guest laundry, restaurant and concierge

breakfast was extraordinary...manager was delightful and hands on! the gym was the real deal.

our request for early check in was accommodated with great ease

central bar staying open later than 10pm !!!! no free wifi in room, not cool these days.

would like room service to stay open to midnight

also we were disappointed that the bar was closed and had to go out for dinner

the room service was good. the gym is also great.

comfortable, great location, luxurious setting, amazing facilities (particularly the gym, which was huge and

slow and steady room service - poor presentation, closer to a 2** or 3*** hotel (plasticware, all delivered in

in bar - $9 for a pretzel is absurd

bad was extra comfy, the staff was very nice and the on site parking is awesome

rest nothing good about the place no wifi no tea/coffee in room door locks not working

stinky smell like sh . cockroach:( wifi doesn t work no microwave no fridge

wifi worked fine

the bed was comfortable and wifi fast

that bar works only from friday )))

there wasn t really anything that we didn t like. maybe the free wifi was slow .

great drinks @ the bar and awesome breakfast also

room service knocked on my door each day to see if i needed anything, even though i declined

no happy hour, nor room service

room was under the laundry room and i requested a change and this was never addressed

very small gym

the gym was too small and so well equipped

where priced higher than most places and i'm not sure why certain items are dine in only vs room service or to

the staff is awesome, room service is quick and the food is terrific

bar in the hotel is very good as well

lacks a spa and a larger fitness center

beautiful views, roof top bar/dining, class a restaurant and bar on the 3rd floor

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

be a 5 star hotel, i expected a spa and pool

for money with free full breakfast, guest laundry & complimentary happy hour snacks & drinks 2

cleaner left cleaning stuff in room. no laundry bag and no garbage can in the bathroom.

and even having washer and dryers to do laundry, wow

big room, excellent location, very convenient laundry

laundry facilities available 24 hrs

room service availability was very limited due to covid-19

also the restaurant only serves until 10pm and also room service, so i oculdnt have dinner after arrival the

there is a great courtyard bar and restaurant

the restaurant is not really affiliated with the hotel so you can forget getting descent room service or none

the bar is super pricey, even the happy hour prices were high

anything i don't loving what you waiting in onelin do you believe mo bed sheet they told me no laundry

breakfast was good. spacious room. fab laundry room.

we loved everything, wish it had a laundry room for the public on the property

there are washers and dryers in the hotel for self-laundry

i particularly liked the breakfast, the luggage storage and the possibility to do the laundry

coin laundry for guest use

staff, gym, facility

no free coffee; there s a starbucks bar and it s not always staffed

feed the meter at 7am to avoid a,$40 ticket,problem with wifi access and breakfast not a good value at nearly

also severely miss a gym on site, get that back please

room service food was very good. the welcome by staff and manager at room.

the gym is also small but again not an issue since i was able to go for a few runs down to the national

there is no room service and the restaurant in the hotel was closed on sunday.

our plans conflicted with the scheduled spa events

the speakeasy and rooftop bar, so looking forward to going back in better weather and without kids to get the

long walk in and out of the room for a hotel of this cost, there should be a faster, more express laundry service

but receiving room service in a bag is a little different

room, very clean, great room service and helpful staff

hotel bar and restaurant was awesome!

no room service or 2nd restaurant.

coffee cups were like kids toys one night was very disturbing

least two bottles of cold water should be provided daily with the mini bar restock at no cost to the guest,

amazing restaurant with very good room service

room was spacious with a great view, room service was prompt and food good

the kids got a kick out of the free giant gum ball machine downstairs

no room service no breakfast dining no laundry service no spa everything else is okay.

property was convenient to whole foods, sweetgreens, walgreens, vida (gay) gym and a number of other places

the only time we stayed in, the kids moving around caused disturbance

at midnight when we got into town to the excellent staff, beautiful room, rooftop pool and bar and dovetail

state-of-the-art gym is not the best and unfortunately the pool and rooftop are closed (shouldn't you charge

laundry service overcharged me and only because i closely checked the invoice did i realise - check

location, very cordial and helpful staff, though missed the laundry service

a laundry room and microwave is very important for families especially those staying with kids

the only thing i d have liked to have seen that was missing was a laundry room of some kind.

and a guest laundry would be nice

loved the pool and variety by the pool. staff were very helpful and accommodating.

the rooftop pool is a lot smaller than i'd imagined, but that is not the hotel's fault!

wish the pool bar was open to guests before officially opening at 4

accessing the pool required going down to the main floor and asking the front desk

small beverage fridge for keeping snacks was great traveling with kids, and free water brought up to the room

the gym was exceptionally nice

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

the rooftop bar was great and my 12 year old son was super impressed as well

t tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

the hotel did not offer complimentary wi fi and did not offer on site laundry.

are no washing machines for guests to use and their laundry service was expensive

kids enjoyed

was a security officer who was rude to me at the pool

restaurant is closed so no room service, room could have been slightly cleaner.

the staff were attentive to the problems, and did cover the cost of laundry of clothing at risk of bug infestation

nice room and hotel. great bar and hotel restaurant.

the gym is not big but it has the essentials for a quick workout

the room was clean. the bar area was nice.

location was great; facilities were modern; restaurant and bar at hotel lobby was great option

shoutout to the manager and the staff at the bar of a rake's progress

on this occasion there was an issue with the wifi signup which worked fine on the laptop but not so well on

coffee shop and bar were excellent and so convenient

great gym

beautiful property, gym was fantastic, staff was super nice and very helpful!